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5.0 out of 5

"Ideal location, walkable to old town, 100m to beach. Beautiful interior, spotlessly clean, comfortable room, excellent food, wonderful staff. Entertai ... " More

By a verified traveller on Sun 24 Oct 2021

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Superior Room, Pool View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Suite (Side Sea View)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Premium Suite, Jetted Tub (Outdoor-Family)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Maisonette

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Offer Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Theartemis Palace. During your stay, you're just a quick walk from Blue Beach. Features include free WiFi in public areas, plus 2 outdoor pools and 2 bars.

  • Free Wi-Fi in some public areas
  • Enjoy international cuisine at Chloe, a buffet restaurant with garden views
  • Self-parking available for a fee
  • Take a swim in the indoor and 2 outdoor pools or soak in the hot tub
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and bicycles to rent
  • Just a 3-minute walk from Blue Beach and 3 minutes on foot from Town Beach

Theartemis Palace ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Theartemis Palace

Everyone (1) Couples (1)
5 out of 5
Ideal location, walkable to old town, 100m to beach. Beautiful interior, spotlessly clean, comfortable room, excellent food, wonderful staff. Entertainment on alternate evenings. Only drawback is, as a city hotel, outdoor space is limited so the pool area and sunbeds are in shade for some of the day.

Posted by on 24 Oct 2021

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Comment from Hotel Management

26 Oct 2021 by Theartemis Palace

Dear Anne, Thank you very much for your valuable and detailed feedback. We appreciate all of your comments and we are happy that you enjoyed your stay with us. It was our pleasure having you as guests and we will be glad to welcome you again in the near future. We wish you all the best. Kind Regards, Filippa Damianakou Guest Relations Agent Theartemis Palace

5 out of 5

Posted by on 30 Jul 2019

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Comment from Hotel Management

6 Aug 2019 by Theartemis Palace

Dear Anonymous, Thank you for the great evaluation of our Hotel! We are glad that you enjoyed your stay and hope to see you again soon. Kind regards, Eleni Kouklinou Guest Relations Manager

All-inclusive Details

All-inclusive room rates at Theartemis Palace are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Property Features

Some rates at Theartemis Palace are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Theartemis Palace offers its guests 2 outdoor swimming pools, an indoor pool, Access to hot tub, and a fitness centre. There's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. Event space at this hotel measures 2422 square feet (225 square metres) and includes conference space. A children's pool, spa services, and a terrace are also featured at the eco-certified Theartemis Palace. For a fee, parking is available. Smoking is allowed in designated areas at this 4-star Rethymno hotel.

  • 245 guestrooms or units
  • 4 levels
  • 2 buildings
  • 2 bars or lounges
  • 2422 sq ft of conference space
  • 225 sq. m of conference space
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas
  • Bar by the pool

Family Friendly Amenities

  • Number of indoor pools - 1
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in some public areas: Free WiFi

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Theartemis Palace offers 245 air-conditioned accommodations with complimentary dressing gowns and complimentary slippers. 28-inch flat-screen televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Electric kettle
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe (surcharge)
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Chloe – Overlooking the garden, this buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Daphnee – Overlooking the garden, this buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

2 outdoor swimming pools are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include Access to hot tub and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Horse riding nearby
  • Bicycle rentals on site
  • Health or beauty spa nearby
  • Snorkelling nearby

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include facials and manicures and pedicures.

  • Manicures and pedicures
  • Facial treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 115.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts major credit cards and cash

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts major credit cards, Visa, Mastercard, American Express, Eurocard and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Security system
  • Mobile key entry is not available
  • Debit cards not accepted
  • Staffed front desk
  • Contactless check-in is available
  • Cashless transactions are not available
  • Smoke detector
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 7.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: EUR 8 per day
  • In-room safe fee: EUR 3.00 per day
  • Rollaway bed fee: EUR 115.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Theartemis Palace Hotel Rethymnon
  • Theartemis Palace Hotel
  • Theartemis Palace Rethymnon
  • Theartemis Palace
  • Theartemis Palace Hotel Rethymnon, Crete
  • Theartemis Palace Hotel
  • Theartemis Palace Rethymno
  • Theartemis Palace Hotel Rethymno

You should know

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 10:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Awards & Affiliations

Eco-certified property

This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Green Key (Foundation for Environmental Education)
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