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Rethymno Palace

5.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Rethymno Palace

Seasonal outdoor pool
On the beach, beach towels, beach volleyball, beach bar
Aerial view
Aerial view
Family Suite, 2 Bedrooms

Reviews

8.4 out of 10

Very good

Popular amenities

  • All-inclusive
  • Bar
  • Breakfast available
  • Pool
  • Room service
  • Gym

Explore the area

Map
Adelianos Kampos, Rethymno, Crete Island, 71400
  • Platanes Beach
    4 min walk
  • Rethimno Kart
    9 min walk
  • Levantes
    2 min walk
  • Chania (CHQ-Ioannis Daskalogiannis)
    68 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Family Room (Open Plan)

Blackout curtains, soundproofing, iron/ironing board, free WiFi

Family Room (Open Plan)

  • 35 sq m
  • Sea view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Deluxe Suite, Sea View (Panoramic)

Deluxe Suite, Sea View (Panoramic)

Deluxe Suite, Sea View (Panoramic)

  • 35 sq m
  • Sea view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Twin Room, Mountain View

Twin Room, Mountain View | View from room

Twin Room, Mountain View

  • 25 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Twin Room, Pool View

Twin Room, Pool View

Twin Room, Pool View

  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Twin Room, Sea View

Twin Room, Sea View

Twin Room, Sea View

  • 25 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms

  • 50 sq m
  • Sea view
  • Sleeps 6
  • 1 Double Bed and 2 Twin Beds

About this property

Rethymno Palace

Luxury hotel on the beach, with seasonal outdoor pool
Catch some rays at the beach or spend the day relaxing at Rethymno Palace's full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.
Rethymno Palace offers 229 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Rooms open to furnished balconies. Satellite television is provided.

Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. This Rethymno hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include Swedish massages, Thai massages, facials, and body scrubs. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
During your stay at Rethymno Palace, you're just a quick walk from Platanes Beach. You'll find features like free WiFi in public areas and free self parking, plus 2 restaurants.
  • Free WiFi
  • Free self parking
  • Enjoy Mediterranean cuisine at Dining Room Nafsika, one of the property's 2 restaurants and 2 bars/lounges
  • Buffet breakfast offered for a fee
  • Take a swim in the seasonal outdoor pool
  • Treat yourself to manicures and pedicures, hydrotherapy, or Thai massages at the spa
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, a sauna, and volleyball
  • 8 minutes by car from St. Anthony Gorge and 8 minutes from Municipal Garden
  • Airport and local-area shuttle service available for a fee
Some rates at Rethymno Palace are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Rethymno Palace offers its guests a full-service spa, a sauna, and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar, and a poolside bar. Public spaces have free WiFi.

A children's pool, a seasonal outdoor pool, and spa services are also featured at the luxury Rethymno Palace. An area shuttle within 75 kilometers and an airport shuttle (available 24 hours) are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 5-star Rethymno hotel.

Guests can enjoy buffet breakfast for a fee.
Dining Room Nafsika - This buffet restaurant specializes in Mediterranean cuisine and serves lunch and dinner.
Erotokritos - This restaurant specializes in Mediterranean cuisine and serves lunch and dinner.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Rethymno Palace are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, French, German, Greek, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request
  • Local area shuttle (surcharge) up to 75 kilometres

Food and drink

  • Breakfast available for a fee: EUR 15 for adults and EUR 7.5 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges, 1 beach bar and 1 poolside bar
  • Room service available

Restaurants on site

  • Dining Room Nafsika
  • Erotokritos

Things to do

  • Arcade/games room
  • Beach volleyball
  • Bike rentals
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Playground
  • Sauna
  • Scooter/moped hire
  • Seasonal outdoor pool

Family friendly

  • Arcade/games room
  • Babysitting (surcharge)
  • Children's pool
  • Corner/local shop
  • Laundry facilities
  • Playground
  • Fridge
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • BBQ grill(s)
  • Beachfront location
  • Garden
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • Beach towels
  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Heating

Bathroom

  • Dressing gowns
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Fridge

More

  • Iron/ironing board
  • Phone
  • Safe (surcharge)
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: noon
Early check-in subject to availability
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property enforces a strict dress code in the restaurant.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 7.5 for children
  • Airport shuttle fee: EUR 95 per vehicle (one-way)
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Rethymno Palace offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Property Registration Number 18230342

We should mention

  • Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in October.
  • Pool access available from 9:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Rethymno Palace Hotel
Rethymno Palace Hotel
Rethymno Palace Rethymno
Rethymno Palace Hotel Rethymno

Rethymno Palace Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 34 out of 69 reviews" "
Rating 8 - Good. 19 out of 69 reviews" "
Rating 6 - Okay. 11 out of 69 reviews" "
Rating 4 - Poor. 2 out of 69 reviews" "
Rating 2 - Terrible. 3 out of 69 reviews" "

9.2/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Eranuhe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The employees of the front desk need to have more knowledge to guide better the tourist
Stayed 5 nights in Aug 2023

10/10 Excellent

Derek

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel right on the beach. Air Con in first room did not work, they immediately tried to fix and after day 2 with still not Air con, they moved us to a different room.
Stayed 6 nights in Oct 2022

6/10 Okay

john

Travelled with family
Liked: Cleanliness
Blocked drains that smell constantly on your balcony. Drilling at 6.55 am. Sea view rooms are not side view rooms. Hotel has no sea view rooms. Miwadi for breakfast replacing fresh juice. Food ok but disappointing choice apart from breakfast. V clean nice pool area, beach has a lovely view but dont try swimming with out protective shoes. 4 star premises. Could be better with attention to details. Cant blame the general staff they are v nice.
Stayed 6 nights in Oct 2022

10/10 Excellent

Lee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and a great base to get to other areas of the island. We had a double room upgrade to a sea view which was nice
Stayed 2 nights in Oct 2022

4/10 Poor

Heidi

Stayed 3 nights in Aug 2022

6/10 Okay

Eranuhe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay if you prefer outside the main town.
Generally, my stay was great—starting with my room (#400), which I highly recommend if you don’t mind having two single beds. The view is great (pool and ocean view). As always, there is one minor “problem” if we are picky. At one point I asked one if the younger server-helpers whether there was water available (because I asked after the breakfast buffet closed). Instead of going to check, he told me to go and check. The one server, Evaggelia, was fantastic!
Stayed 3 nights in Aug 2022

10/10 Excellent

Peter Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was spotless and the staff were very friendly. Lovely location on the beach. Overall I couldn’t fault it.
Stayed 7 nights in Jun 2022

10/10 Excellent

Sabrina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing food
Stayed 6 nights in May 2022

4/10 Poor

jessie

Travelled with family
Liked: Room comfort
Disliked: Staff & service
Disappointing
Beach area did not match the photo it was rough and full of stones very difficult to actually get in the sea without hurting yourself, staff did not ask how our stay was and they charged us for an extra card for our room. The food was not 5 star standard looked like it was going stale. 3 star hotel at best.
Stayed 2 nights in Oct 2021

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Sep 2021

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dream getaway
Amazing location!!! On the beach, close to downtown, ready to go.
Stayed 4 nights in Aug 2021

10/10 Excellent

Eranuhe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hello the personnelle. Needs more training not highly qualified for the treatment they provide They are nice persons polite etc But do not meet the expertise. The rooms should meet more spa standards Like the hotels presentations are very impressive
Stayed 4 nights in Jul 2021

6/10 Okay

Liza

Travelled with group
Stayed 4 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly and helpful. The hotel is in an excellent condition. The selection of food for breakfast was unbelievable, so many choices and very tasty. I highly recommend this hotel.
Stayed 9 nights in Jun 2021

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, staff very friendly and helpful even booking excursions of reqd. Short bus ride Into town at reasonable rates
Stayed 8 nights in Oct 2019

10/10 Excellent

MariaTurner

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying at the Rethymno Palace, it was outstanding in all ways. From the very pleasant and helpful staff, the beautiful landscape to the wonderful food. We will go back in 2020 for a month. We highly recommend the Rethymno Palace you will not be disappointed.
Stayed 7 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and accommodating. Food was wonderful! Room was clean although there was a slight sewage smell. Other than that everything was great!
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel: family friendly, clean, good location, and an amazing view. I booked 2 rooms and was happy with everything. Amazing service and people.
Stayed 11 nights in May 2019

8/10 Good

SJ, Croydon

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely stay
We didn't stay as an All Inclusive guest so found there were always queues for the beach bar. However the main barman in the evening was really friendly and made up for slower service in the day. The hotel was very nicely presented and our room was always clean and well kept. The buffet breakfast was a bit disappointing as the hot food was luke warm and no watermelon or nuts. However overall we had a lovely time.
Stayed 10 nights in Sep 2018

8/10 Good

Ramaz, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel and great staff. As soon as we came to the Rethymno Palace on June 21st Mrs. Stella Tsagaraki (Manager) has been very attentive to our Family and took care of us. She personally made sure that we are comfortable with the choice of the hotel and the suite. Many thanks to Mrs. Stella Tsagarakis and her staff members as well. Beridze Family. P.S. Prior leaving the hotel I double checked Mrs. Stella's last name at the reception, hope I spelled it correctly.
Stayed 13 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful time. Staff could not have been better. It was spolt by other guests banging doors really hard but thats not the hotels fault.
Stayed 13 nights in May 2018

8/10 Good

HERVE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good

8/10 Good

Claus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2024

8/10 Good

Nils, Hamburg

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Schönes Hotel direkt am Strand - toller Pool. Angenehme Zimmer - groß und sauber. Der Service im Restaurant nicht immer freundlich. Essen landestypisch; Auswahl OK.Sehr freundlicher Service an der Rezeption.
Stayed 7 nights in May 2024

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