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Caramel, A Grecotel Resort To Live

5.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Caramel, A Grecotel Resort To Live

Outdoor pool, pool umbrellas, pool loungers
View from property
On the beach, beach cabanas, sun-loungers, beach umbrellas
Minibar, in-room safe, individually decorated, desk
Shower, free toiletries, hair dryer, dressing gowns

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Room service
  • Gym
  • Spa

Explore the area

Map
Adele, Adelianos Kampos, Rethymno, Crete Island, 27050
  • Platanes Beach
    3 min walk
  • Rethimno Kart
    11 min walk
  • Levantes
    1 min walk
  • Chania (CHQ-Ioannis Daskalogiannis)
    68 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Suite (Caramel)

Junior Suite (Caramel)

Junior Suite (Caramel)

  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Bungalow Sea View

Minibar, in-room safe, individually decorated, desk

Bungalow Sea View

  • 28 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for 3 Bedroom Lxr Villa Direct Beach Access

3 Bedroom Lxr Villa Direct Beach Access

3 Bedroom Lxr Villa Direct Beach Access

  • 105 sq m
  • Beach view
  • Sleeps 8
  • 3 King Beds and 2 Twin Beds

View all photos for Caramel Luxury Suite with Private Outdoor Hydro-Massage Bathtub

Minibar, in-room safe, individually decorated, desk

Caramel Luxury Suite with Private Outdoor Hydro-Massage Bathtub

  • 50 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Villa, 2 Bedrooms, Beachfront

Villa, 2 Bedrooms, Beachfront

Villa, 2 Bedrooms, Beachfront

  • 65 sq m
  • Sea view
  • Sleeps 4
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Luxury Bungalow Suite Garden View

Luxury Bungalow Suite Garden View

Luxury Bungalow Suite Garden View

  • 55 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Luxury Villa, 3 Bedrooms

Minibar, in-room safe, individually decorated, desk

Luxury Villa, 3 Bedrooms

  • 11 sq m
  • Sleeps 6
  • 3 King Beds

View all photos for Family Suite Main House

Family Suite Main House

Family Suite Main House

  • 50 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Bungalow (Suite Open Plan)

Bungalow (Suite Open Plan)

Bungalow (Suite Open Plan)

  • 50 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Villa, 3 Bedrooms

Villa, 3 Bedrooms

Villa, 3 Bedrooms

  • 165 sq m
  • Sea view
  • Sleeps 7
  • 3 King Beds and 2 Twin Beds

View all photos for Luxury Bungalow Suite with outdoor Hydro-massage Bathtub

Minibar, in-room safe, individually decorated, desk

Luxury Bungalow Suite with outdoor Hydro-massage Bathtub

  • 55 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Junior Suite, Sea View

Junior Suite, Sea View

Junior Suite, Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Villa, 2 Bedrooms (Caramel)

Villa, 2 Bedrooms (Caramel)

Villa, 2 Bedrooms (Caramel)

  • Sleeps 4
  • 2 King Beds

View all photos for Maisonette 1st Row Sea view

Minibar, in-room safe, individually decorated, desk

Maisonette 1st Row Sea view

  • 45 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite (Open Plan Private Garden)

Junior Suite (Open Plan Private Garden)

Junior Suite (Open Plan Private Garden)

  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Maisonette Garden View

Minibar, in-room safe, individually decorated, desk

Maisonette Garden View

  • 45 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Villa, 2 Bedrooms, Private Pool (Caramel)

Villa, 2 Bedrooms, Private Pool (Caramel)

Villa, 2 Bedrooms, Private Pool (Caramel)

  • 75 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Open Plan Bungalow Suite with outdoor Hydro-massage Bathtub

Minibar, in-room safe, individually decorated, desk

Open Plan Bungalow Suite with outdoor Hydro-massage Bathtub

  • 50 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

About this property

Caramel, A Grecotel Resort To Live

Luxury hotel on the beach, with outdoor pool
At Caramel, A Grecotel Resort To Live, spend the day on the beach where you can enjoy yoga. Then return for a meal at one of the hotel's 2 restaurants.
Caramel, A Grecotel Resort To Live offers 69 air-conditioned accommodations with DVD players and minibars. Each accommodation is individually decorated. 42-inch plasma televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and manicures and pedicures.
During your stay at Caramel, A Grecotel Resort To Live, you're just a quick walk from Platanes Beach. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine while dining at Main Restaurant
  • Take a swim in the outdoor pool
  • Services include babysitting, a free kid's club, and dry cleaning/laundry
  • Onsite recreation includes a gym and bike rentals
  • Just a 3-minute walk from Platanes Beach and 11 minutes by foot from Rethimno Kart
  • Airport shuttle service available for a fee
Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. After a day at the beach, enjoy amenities at Caramel, A Grecotel Resort To Live like a complimentary children's club, an outdoor pool, and a fitness center.

Free breakfast is served daily. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. This luxury hotel also offers a garden and a terrace. Free self parking is available.

This 5-star Rethymno hotel is smoke free.

Guests are served free buffet breakfast daily from 7 AM to 11:00 AM.
Main Restaurant - This restaurant specializes in international cuisine and serves breakfast and dinner. A children's menu is available.
Al Fresco a la Carte - This fine-dining restaurant specializes in international cuisine and serves dinner only. Reservations are required. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
No Boutique Certification - This property has not received an official certification as a Boutique Hotel under the Hellenic Chamber of Hotels' Boutique Hotel certification scheme.

Languages

English, French, German, Greek, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Return airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 7 AM–11:00 AM
  • 2 restaurants
  • 1 poolside bar and 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Main Restaurant
  • Al Fresco a la Carte

Things to do

  • Beach yoga
  • Bike rentals
  • Fitness centre
  • Outdoor pool
  • Spa services

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Free children's club
  • Free supervised childcare
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Snack bar/deli

Conveniences

  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service

Business services

  • Conference space (538 square feet)
  • A meeting room

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Facials
  • Manicures and pedicures
  • Massages

Accessibility

  • This property does not have any lifts

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch plasma TV
  • DVD player
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Fridge

More

  • Desk
  • Individually decorated
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Front desk staff will greet guests on arrival.
Property Registration Number 1005743

We should mention

  • Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Caramel Grecotel Boutique Resort
Caramel Grecotel Boutique Resort Rethymnon
Caramel Grecotel Boutique Rethymnon
Grecotel Caramel
Adele Mare Rethymnon
Caramel Grecotel Boutique Resort Crete, Greece
Caramel Grecotel Boutique
Caramel Grecotel Rethymnon
Caramel, A Grecotel To Live
CARAMEL Grecotel Boutique Resort
Caramel, A Grecotel Resort To Live Hotel
Caramel, A Grecotel Resort To Live Rethymno
Caramel, A Grecotel Resort To Live Hotel Rethymno

Caramel, A Grecotel Resort To Live Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 53 out of 62 reviews" "
Rating 8 - Good. 9 out of 62 reviews" "
Rating 6 - Okay. 0 out of 62 reviews" "
Rating 4 - Poor. 0 out of 62 reviews" "
Rating 2 - Terrible. 0 out of 62 reviews" "

9.8/10

Cleanliness

10/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Dana Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Aug 2024

10/10 Excellent

Connor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
Gorgeous hotel, service was perfect. Any little problem that could have been solved was immediately fixed by staff. Public areas and rooms were immaculately clean. Best hotel breakfast I’ve ever seen with 30 trays of hot and probably 50 cold dishes. Pool area and beach were lovely and relaxing. The one warning I would have is that the pool area is very slippery and dangerous. There are few handrails (really only one) so it’s hard to enter and exist safely. I saw several people slip. If food is not included in your rate I would recommend visiting other local hotels for lunch and dinner. The restaurant is nice but is very expensive relative to the local area.
Stayed 3 nights in Apr 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

RISE, MELVILLE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel located midway between Heraklion and Chania. Loved the beach and restaurant. Our room was amazing with our own pool and fireplace in our private outdoor area. Staff couldn't have been nicer. Loved Rethymno's old town which was a short cab drive away. Would highly recommend this hotel.

10/10 Excellent

Marcel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and staff so nice! Super kids friendly but also good for adults and couples.
Stayed 8 nights in Oct 2023

10/10 Excellent

Nikunj

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay with very good facilities for the families. The staff in the kids club was fabulous and kept the kids wanting to go back. Also loved the kids buffet in the afternoon Aside from family facilities the restaurant served very good food, the pool and beach was great as well The service on the beach could do with a little improvement in terms of people serving
Stayed 7 nights in Aug 2023

10/10 Excellent

NANO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2023

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a spectacular property with an incredible team of people that took care of our every need! We loved our stay here and would definitely come back. I will miss the wonderful staff who made us feel like home.
Stayed 4 nights in Jun 2023

10/10 Excellent

Jeslyn MacClary, Walpole

Stayed 4 nights in Aug 2022

10/10 Excellent

Laurie

Stayed 4 nights in Jun 2022

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As it was early April, the hotel was reasonably quiet. The whole area of the hotel and pool was very relaxing and super clean. Staff service in EVERY area of the hotel was first class: Front of house, Housekeeping, Dining, Pool and Bar areas, the young man who delivered drinks to the room and those who helped with luggage. It is obvious that careful attention is given to the recruitment and training of staff as, without exception, every member of staff was friendly and most attentive to whatever request we had.
Stayed 7 nights in Apr 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big small property. Very quiet and relaxing Service amongst the best I have enjoyed
Stayed 3 nights in Aug 2019

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel, a few minor tweaks from perfect
Beautiful hotel, amazing food, and staff very friendly. The local area isn’t quite as lovely and so the hotel could perhaps benefit from hosting a little more entertainment/activities. Would also be nice if boards could be purchased rather than just bed and breakfast.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Staff are excellent, very warm welcoming and helpful. Those on reception, by beach, at restaurants, entertainers and the cleaners were great, exceptional service. Rooms are nice, very comfortable clean and beautifully designed (but shower screens could be longer). Breakfast is tasty and varied. Mountain tea and Cretan food were lovely. Beach is ok, but very rocky. Beach by rethymnon town is better. Can see snow capped mountains from beach. Hotel is nice for families. Hotel was full of lots of well-heeled families with children. Area around hotel is quiet. Mythos restaurant near hotel is nice, great dakos and nice decor, full of flowers. Bus to town stops right outside hotel. Some wonderful restaurants in the old town with great food and service and gorgeous decor. Rethymnon itself is well worth a visit; full of character, it’s charming, arty, friendly and relaxed. Nice boutiques and shops too.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Stayed 6 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
beautiful salt water pool, easy access to beautiful beach. Staff is friendly and helpful. Room was spacious and very nice, though no bathtub and despite thick curtains light still got in the room in the mornings to wake us up. Good food though very overpriced. Restaurants that are walking distance are ok, did not find anything really good.
Stayed 5 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in May 2018

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent BoutiqueHotel
We booked this hotel 8 days before travel, visiting for 14 nights in mid May 2018. It was the only hotel in the area that was 5 star with a 5 star review rating, and it certainly lived up to expectations. We cannot thank the staff enough for their attention to detail. We had a lovely room with large enclosed patio, complete with loungers, brolly and chairs, sea view and room was fully serviced twice a day. The restaurant was excellent, although we only ate their 4 times in the evening, breakfast was fantastic something for everyone. It was a 1 mile walk to the start of the main commercial area, with dozens of shops and restaurants, all food very good and reasonable. Rethymnon itself worth a visit and again excellent restaurants and shopping 5 miles away. One final thing, the hotel wifi is full strength and fast throughout the entire resort including beach and pool. We will definitely return, one of our most relaxing holidays in a long time.
Stayed 14 nights in May 2018

10/10 Excellent

jwe, bridgend, s wales

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A SECRET HIDEAWAY
Lovely hotel to relax and enjoy the hospitality of the Greeks.Superb staff gorgeous grounds. We shall return. Keep up the good work
Stayed 7 nights in Apr 2018

10/10 Excellent

chris and mandy, manchester uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxurious break, great staff
Well deserved break for hardworking parents/grandparents. We always enjoy time alone but this was the best yet although the dearest! Oh well, you certainly get what you pay for here with close attention to detail and the personal touch. Good security too. Always loved the Greek people, naturally kind and gentle folk. Not too big so you feel really valued and looked after. Would have liked a sea view and bigger balcony but no availability. We will most likely return but haven't seen enough of the world yet!
Stayed 11 nights in Sep 2017

10/10 Excellent

daniel soller, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience with my family of five
Food, service, kids club and much more was excellent. Great vacation for all!
Stayed 6 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice small hotel
it was a good vacation. Hotel is very nice. Service is amazing. Rooms are small, bur very nice. Local area is bad. It's good option for 3-5 days. No more, because it's difficult to find where to go.
Stayed 8 nights in Jun 2017

8/10 Good

Traveller, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great,if pricey, boutique

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Travelled with our 11 week old baby. Needed a break!! Was absolutely fantastic, particularly due to staff.

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