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Falkensteiner Hotel Cristallo

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Falkensteiner Hotel Cristallo

Exterior
Exterior
Children’s play area – outdoor
Indoor pool, outdoor pool, pool umbrellas, pool loungers
Aerial view

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry
  • Pool
    Pool
  • Spa
    Spa

Explore the area

Map
Katschberghöhe 6, Rennweg am Katschberg, Carinthia, 9863
  • Katschberg Pass
    1 min walk
  • Gamskogelexpress Ski Lift
    3 min walk
  • Tschaneck Ski Lift
    5 min walk

Room options

View all photos for Comfort Room, 1 Double Bed, Balcony

Comfort Room, 1 Double Bed, Balcony

Comfort Room, 1 Double Bed, Balcony

  • 20 sq m
  • Resort view
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite, 1 Double Bed, Balcony

Junior Suite, 1 Double Bed, Balcony

Junior Suite, 1 Double Bed, Balcony

  • 30 sq m
  • Resort view
  • Sleeps 4
  • 1 Double Bed

View all photos for Family Suite, 2 Bedrooms, Balcony

Family Suite, 2 Bedrooms, Balcony

Family Suite, 2 Bedrooms, Balcony

  • 40 sq m
  • Resort view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Deluxe Room, 1 Double Bed with Sofa bed, Balcony

Deluxe Room, 1 Double Bed with Sofa bed, Balcony

Deluxe Room, 1 Double Bed with Sofa bed, Balcony

  • 32 sq m
  • Resort view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 Double Bed with Sofa bed

Junior Suite, 1 Double Bed with Sofa bed | View from room

Junior Suite, 1 Double Bed with Sofa bed

  • 47 sq m
  • Resort view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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Exterior
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4.7 out of 5, Exceptional, (53)
The price is €367
for 1 night
includes taxes & fees
5 Dec - 6 Dec
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About this property

Falkensteiner Hotel Cristallo

Ski-in/ski-out access for family fun on the slopes
Ski into Falkensteiner Hotel Cristallo, where you can enjoy a drink at the bar/lounge, eat a meal at the restaurant, and enjoy comforts including an indoor pool and a full-service spa.
Falkensteiner Hotel Cristallo offers 129 accommodations with safes and bathrobes. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include bathtubs or showers and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a waterslide, ski-in/ski-out access, a sauna, and a fitness center.

Children under 18 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms and couples treatment room(s). Services include hot stone massages, facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including Ayurvedic. The spa is open daily.
During your stay at Falkensteiner Hotel Cristallo, you're just a quick walk from Katschberg Pass. Features include free breakfast and free WiFi in public areas, plus a full-service spa.
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self parking available for a fee
  • Splash around at the waterslide or swim in the indoor and outdoor pools
  • Treat yourself to body treatments, hot stone massages, or facials at the spa
  • Services include babysitting, a free kid's club, and dry cleaning/laundry
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Steps from Katschberg Pass and 3 minutes by foot from Gamskogelexpress Ski Lift
  • Dogs welcome for a fee
After a day on the slopes, enjoy treatments at the full-service spa and swims in the indoor and outdoor swimming pools. Falkensteiner Hotel Cristallo helps provide the perfect ski vacation with ski storage, ski equipment rentals, and ski passes. When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site. Free breakfast is available daily. WiFi is free in public spaces. This ski hotel also offers a children's pool, a complimentary children's club, and a sauna. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Rennweg am Katschberg hotel is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 10:30 AM.
Falkensteiner Hotel Cristallo has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (EUR 9.00 per day; includes in/out privileges)
  • Limited on-site parking
  • Electric car charging station on site
  • Height restrictions apply for on-site parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:30 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Arcade/games room
  • Bike rentals
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Arcade/games room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Fridge
  • Water slide

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Multilingual staff
  • Ski equipment hire
  • Ski-in/ski-out access
  • Ski passes
  • Ski storage
  • Tour/ticket assistance

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Ayurvedic treatments
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Lift

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Bath or shower
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV

Food and drink

  • Fridge

More

  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between March 31 and May 29.

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 0.70 per person, per night. This tax does not apply to children under 17 years of age.
  • Tourism fee: EUR 1.40 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: EUR 9.00 per day (in/out privileges)
  • Pet fee: EUR 25 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts major credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Cristallo Falkensteiner
Cristallo Falkensteiner Hotel
Falkensteiner Cristallo
Falkensteiner Cristallo Hotel
Falkensteiner Cristallo Rennweg am Katschberg
Falkensteiner Hotel Cristallo
Falkensteiner Hotel Cristallo Rennweg am Katschberg
Hotel Cristallo Falkensteiner
Hotel Falkensteiner Cristallo
Falkensteiner Cristallo
Falkensteiner Hotel Cristallo Hotel
Falkensteiner Hotel Cristallo Rennweg am Katschberg
Falkensteiner Hotel Cristallo Hotel Rennweg am Katschberg

Falkensteiner Hotel Cristallo Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 41 out of 68 reviews" "
Rating 8 - Good. 19 out of 68 reviews" "
Rating 6 - Okay. 5 out of 68 reviews" "
Rating 4 - Poor. 3 out of 68 reviews" "
Rating 2 - Terrible. 0 out of 68 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Roland

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023

8/10 Good

Ebenezer

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome family hotel! Would definitely come back if we can.
Stayed 4 nights in Sep 2023

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and hassle free
Great if you are looking for hassle free all inclusive winter break. We particularly liked the family room, the breakfast and the ski hire and school all on site. Lunch was not great and offering half board options would have given more flexibility
Stayed 4 nights in Feb 2022

10/10 Excellent

Lohrasb

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

SueWithAView, Hertfordshire, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ski out ski in - perfect
We loved this hotel and will look to stay at one of Falkensteiner's ski hotels again. It's everything you need. Skis and boots hire downstairs, ski and boot room too, so ski straight out onto the slopes. Lovely leisure facilities, indoor to outdoor pool with plenty of relaxation areas. Complimentary herbal teas and waters available to aid your relaxation. The spa is calming and treatments are expertly executed. The outdoor part of the pool overlooks the end of the red runs and you can swim in your steaming pool whilst viewing the mountains. Good buffets or order from the menu for table service. Cakes at 3.30-4.30, yummy. The restaurant is large but keeps its individuality by separate areas for dining - all interconnected but with windows onto each part keeping it light and accessible. Views again across the mountains. Rooms are very clean and comfortable, we had a double whilst our family had a room with a double bed, sofa, bunks for the children and plenty of storage. Each room had a balcony for that morning look at the snow and intake of fresh air. The bar area is ambient and again, has separate areas, so whilst enjoying a drink you can feel private aswell as seeing what's going on. The bar staff are proactive in mixing drinks they hadn't been aware of i.e. an espresso martini. They googled the mixology and created the perfect cocktail. Bathrobes and flip-flops (in a large bag) are provided in each room to enable visits to the pool area to run smoothly. Great hotel!

10/10 Excellent

Christian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Waldemar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gutes Familienhotel mit sehr großer Essensauswahl mit bester Qualität und Geschmack.
Stayed 1 night in Aug 2024

8/10 Good

Jan

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
In het algemeen een zeer goed hotel en kindvriendelijk. Maar sommige punten kunnen wel beter. Dagelijks verversen van de handdoeken is niet elke dag gebeurd en kwaliteit matrassen 2persoonsbed zijn echt niet goed. Er is ook 7x 10€ aangerekend van ‘vrijwillige tipping’, waar we zelf geen weet van hebben.
Stayed 7 nights in Jul 2024

6/10 Okay

Cecilie

Stayed 5 nights in Jul 2024

10/10 Excellent

Sebastian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wir waren begeistert…
Tolles Hotel mit super Service und sehr guten Essen… Gerade mit Kindern sehr zu empfehlen… Meine Tochter(4) war total begeistert. Auch die Kinderbetreuung ist super! Sehr nett und zuvorkommend.
Stayed 2 nights in Jun 2024

10/10 Excellent

Detlef

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Einfach nur großartig
Großartiger Aufenthalt für die ganze Familie. Sehr herzlicher Empfang und ein absolut tolles Team ! Egal ob am Empfang im Restaurant in der Kinderbetreuung. Wir haben uns rundum wohlgefühlt und kommen sehr gerne wieder!
Stayed 3 nights in Oct 2023

10/10 Excellent

Hartmut

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Falkensteinerkette ist sehr zu empfehlen, alles sehr gepflegt und an der Rezeption sehr nettes Personl, in unserem Fall war etwas wenig Service am Tisch beim Essen, es schien so als ob nicht genug Personal da war. Insgesamt aber nichts zu beanstanden, sehr kinderfreundlich dieses Hotel.
Stayed 3 nights in Oct 2023

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schöne Anlage mit geräumigen Zimmern und netten Personal! Perfekt für Familien- nur das Essen könnte besser sein und vielfältiger! Außer das Frühstück welches sehr gut ist!
Stayed 2 nights in Oct 2023

10/10 Excellent

Lars

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolles Hotel das komplett auf den Urlaub mit Kinder ausgerichtet ist.
Stayed 7 nights in Sep 2023

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

6/10 Okay

Tobias

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2023

10/10 Excellent

Bernhard

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Brunhild

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfekt für Alle
Alles in Allem hervorragend. Personal Essen Angebot für Kinder perfekt. Auch als Alleinreisende Großeltern sehr zufrieden. Durch verschiedene Speiseräume auch nicht übermäßig laut. Das einzige Manko ist dass Teppichböden in dem Zimmer. Sahen sauber aus aber gibt halt auch Allergiker.
Stayed 5 nights in Aug 2023

10/10 Excellent

Kim Gert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Benjamin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolles Hotel, sauber, freundlich. Essen Top. Viele Aktivitätsmöglichkeiten. Für Familien sehr empfehlenswert.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Toplocatie, geweldig personeel.
Heel prettig hotel met zeer vriendelijk en behulpzaam personeel. Kamer was fijn en comfortabel al was de temperatuur slecht te reguleren waardoor het steeds erg warm (en droog) was in de kamer, net als in de rest van het hotel. De kamer was netjes al miste er een gordijn in het zitgedeelte en hing het wel aanwezige gordijn een beetje los. Echt verduisteren was dus niet mogelijk. We hebben daar verder niet veel last van gehad. Maar toch. Ligging, faciliteiten en vooral het personeel maken dit een fijn hotel. Het eten zou iets gevarieerder mogen, vooral de lunch is wel heel beperkt. Maar al met al zeker een goede plek in Katschberg!
Stayed 7 nights in Feb 2023

6/10 Okay

Stephanie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Spa Bereich der Erwachsenen war etwas kalt, ins Wasser sind wir hier nicht gegangen, auch das Aussenbecken etwas kalt. Dafür war der spa Bereich der Kinder komplett überfüllt, dieser ist auch sehr klein. Auch die Zimmer konnte man nur auf tagsüber 21,3 grad heizen, was nach dem duschen ziemlich kalt war. Nachts noch mal 4 grad runter aber es gab dicke Bettdecken. Mitarbeiter waren alle freundlich, essen sehr gut, allerdings gab es am Morgen nur 1 Kaffeemaschine für alle. Unser Kind war zufrieden, netter Kinder Club und sehr liebe Mitarbeiter. Das beste am ganzen Hotel. Alles in allem ok aber kenne ich andere 4 Sterne Hotels mit besseren Leistungen. Am Ende bekommt man noch die Rechnung für das freiwillige Trinkgeld, das auf 10€ pro Tag angesetzt ist, mit welchem man so in der Form nicht rechnet. Man kann es zwar kürzen oder Streichen aber ohne Gewissensbisse auch nicht. Wir würden hier nicht mehr unbedingt hin fahren, lieber beim nächsten Mal ein anderes „Kinder“Hotel
Stayed 4 nights in Sep 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Hans

Stayed 2 nights in Aug 2022

10/10 Excellent

Uwe

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles Tipi topi , 😀😀😀☝️
Stayed 1 night in Jan 2022