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Terra Complex

3.5 star property

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Indoor pool
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Restaurant
Indoor pool
Indoor pool

Reviews

10 out of 10
Exceptional

Popular amenities

  • Room service
  • Parking available
  • 24/7 front desk
  • Gym
  • Pet-friendly
  • Housekeeping

Explore the area

Map
Terra Complex, Razlog, 2760
  • Pirin Golf and Country Club
    ‪6 min drive‬
  • Paisii Hilendarski Historical Center
    ‪13 min drive‬
  • Holy Trinity Church
    ‪13 min drive‬

Room options

Similar properties

Exterior

Kempinski Hotel Grand Arena

  • Pool
  • Breakfast included
  • Spa
  • Pet-friendly
4.7 out of 5, Exceptional, (296)
The price is €397
for 1 room
includes taxes & fees
9 Mar - 10 Mar
Kempinski Hotel Grand Arena

About this property

Terra Complex

Family-friendly ski hotel with full-service spa
Terra Complex offers a convenient ski shuttle service; those who skip the slopes can take advantage of ski storage and a coffee shop/cafe.
Terra Complex offers 146 accommodations with bathrobes and slippers. Accommodations at this 3.5-star hotel have kitchens with microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Cable television is provided. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages and facials. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.
During your stay at Terra Complex, you'll be close to Bansko Ski Resort. You'll find features like a free ski shuttle, plus a full-service spa and an indoor pool.
  • Free WiFi
  • Enjoy a bite to eat at the coffee shop/cafe
  • WiFi and wired Internet in some public areas for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Indulge with facials, hot stone massages, or aromatherapy at the spa
  • Amenities include a front-desk safe, a multilingual staff, and an elevator
  • Onsite recreation includes a gym, a steam room, and a sauna
  • 13 minutes by car from Paisii Hilendarski Historical Center and 13 minutes from Holy Trinity Church
  • Free ski shuttle service
  • Pets welcome for a fee
During the winter, enjoy onsite recreation like downhill skiing and snowboarding and return when the snow melts for horseback riding and mountain biking. Indulge in a treatment at the full-service spa or enjoy a swim in the indoor swimming pool after a day on the slopes. For a free ride to the slopes, hop on the hotel's complimentary ski shuttle. Terra Complex helps provide the perfect winter holiday with ski storage, skiing lessons, and ski equipment rentals.

The hotel offers a coffee shop/cafe. Public areas are equipped with wired and wireless Internet access (surcharge). This ski hotel also offers a sauna and a fitness center. Onsite parking is available (surcharge). A total renovation of this property was completed in 2018.

Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge), Wired Internet (surcharge)

Parking and public transport

  • Self parking on site (surcharge)
  • Free ski shuttle

Food and drink

  • 1 coffee shop/cafe
  • Room service available

Things to do

  • Arcade/games room
  • Bike rentals
  • Billiards/pool table
  • Downhill skiing
  • Fitness centre
  • Full-service spa
  • Golf
  • Horse riding/hire
  • Indoor pool
  • Mountain biking
  • Playground
  • Sauna
  • Snowboarding
  • Steam room

Family friendly

  • Arcade/games room
  • Indoor pool
  • Kitchen
  • Microwave
  • Playground
  • Rollaway beds available
  • Separate living room

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Golf lessons
  • Multilingual staff
  • Porter/bellhop
  • Ski equipment hire
  • Skiing lessons
  • Ski storage

Outdoors

  • Garden
  • Picnic area

Spa

  • Aromatherapy
  • Facials
  • Massage - hot stone
  • Sauna
  • Steam room
  • Turkish bath/hammam

Accessibility

  • Lift

More

  • Fireplace in reception

Room amenities

Bedroom

  • Heating
  • Rollaway beds available

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Shower

Entertainment

  • TV channels
  • TV

Food and drink

  • Kitchen
  • Microwave

More

  • Desk
  • Slippers

Policies

Check-in

Check-in start time: 1 AM; Check-in end time: 2 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets are welcome for a fee
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A pet fee will be charged
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

Property is also known as

Terra Complex Hotel RAZLOG
Terra Complex Hotel
Terra Complex RAZLOG
Terra Complex
Terra Complex Hotel
Terra Complex Razlog
Terra Complex Hotel Razlog

Terra Complex Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 1 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2019