Sheraton Raleigh Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Raleigh Hotel

Lobby
Exterior
Daily full breakfast for a fee
Premium bedding, down duvets, in-room safe, desk
Meeting facility

Reviews

8.0 out of 10

Very good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Bar
  • Gym
  • Laundry

Explore the area

Map
421 S Salisbury St, Raleigh, NC, 27601
  • Raleigh Convention Center
    2 min walk
  • Red Hat Amphitheater
    5 min walk
  • Duke Energy Center for the Performing Arts
    6 min walk
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    19 min drive

Room options

Club Room, 2 Queen Beds

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

Traditional Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • 27.1 sq m
  • Sleeps 4
  • 2 Queen Beds

Traditional Room, 1 King Bed

  • 27 sq m
  • Sleeps 3
  • 1 King Bed

Traditional Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

  • 27.1 sq m
  • Sleeps 4
  • 2 Queen Beds

Traditional Room, 2 Queen Beds

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

Club Room, 1 King Bed

  • 27 sq m
  • Sleeps 3
  • 1 King Bed

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 27.1 sq m
  • Sleeps 3
  • 1 King Bed

Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 27.1 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Sheraton Raleigh Hotel

Hotel with a fitness center, steps from Raleigh Convention Center
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a business center. Housekeeping is available on request.
Sheraton Raleigh Hotel offers 353 air-conditioned accommodations with video-game consoles and safes. Beds feature down comforters and premium bedding. LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Sheraton Raleigh Hotel. During your stay, you're just a quick walk from Raleigh Convention Center. Free WiFi in public areas, a restaurant, and a gym are available.
  • Free WiFi
  • Enjoy Italian cuisine while dining at Jimmy V's Osteria + Bar
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Steps from Raleigh Convention Center and a 5-minute drive from North Carolina State University
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 13003 square feet (1208 square meters) and includes conference space. A fitness center, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Sheraton Raleigh Hotel. For a fee, parking is available.

This 3.5-star Raleigh hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11:00 AM.
Jimmy V's Osteria + Bar - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Cafe Sienna - Onsite café. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 15.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–11:00 AM: USD 8-14 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Jimmy V's Osteria + Bar
  • Cafe Sienna

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space (13003 square feet)
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down duvet
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • LCD TV
  • Films for purchase
  • Premium channels
  • Video game console

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 75.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 8 to 14 per person
  • Self parking fee: USD 15.00 per day (in/out privileges)
  • Late check-out fee: USD 75.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Raleigh Sheraton
Raleigh Sheraton Hotel
Sheraton Hotel Raleigh
Sheraton Raleigh
Sheraton Raleigh Hotel
Sheraton Raleigh Hotel Hotel
Sheraton Raleigh Hotel Raleigh
Sheraton Raleigh Hotel Hotel Raleigh

Sheraton Raleigh Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 454 out of 1001 reviews" "
Rating 8 - Good. 269 out of 1001 reviews" "
Rating 6 - Okay. 142 out of 1001 reviews" "
Rating 4 - Poor. 84 out of 1001 reviews" "
Rating 2 - Terrible. 52 out of 1001 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was not too bad, but I wish there was a free parking lot because I had to pay for parking for there and at the Marbles Kids Museum
Stayed 1 night in Sep 2024

10/10 Excellent

Jacalyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

Mark, Dallas

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Best way to say it is literally lipstick on a pig. You can’t put fake wood floor in a room (badly I might add), throw in a new headboard and faucet on the sink and expect it to be updated! Lots of improvements needed. You can tell many years ago this was probably a really great property. Had dinner two nights at the Johnny V’s. One was just ok, the second was awful. Pizza was undercooked with a soggy crust…everything slid right off each piece! Just no attention to doing it right! Overall the property just felt sticky. All the floors had this waxy sticky feel from the restaurant to the lobby to the room. The parking here is unexplained! I parked in one of the garages across the street as told, but told by 3 people 3 different stories of the fact that I was in the right or wrong garage and directions of where to park and how to pay for it just not clear at all. Bathroom was AWFUL. Dirty, cobwebs with spiders, hairs all over including the stack of towels. Plus the room had no fridge which I miss having. Oh! …and the room door had been painted so many times and the humidity made my door stick every single time I opened it from the inside or outside. Just not a good experience and will choose a different property the next time I have to visit for business.
Stayed 3 nights in Sep 2024

10/10 Excellent

Bethany

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Sep 2024

10/10 Excellent

Kiani

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel are absolutely amazing. Went for 3 nights 4 days and loved every minute of staying here. The ladies at the front desk (Ms Joy, Ms Celeste, and Ms Nicole) absolutely helpful from navigating the area to any little needs. There was a gentleman but I didn’t catch his name who was just as helpful. All the way to Ms. Fifi and Ms Shelly in the dining hall with the cooks. Definitely recommending this hotel and will be staying here again for future conferences.
Stayed 3 nights in Sep 2024

10/10 Excellent

Leon

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
It was amazing
Stayed 2 nights in Sep 2024

10/10 Excellent

Kat

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for after a show at Redhat.
Stayed 1 night in Sep 2024

8/10 Good

JOSIAH

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great location. We always stay at this hotel when we visit Raleigh.
Stayed 1 night in Sep 2024

10/10 Excellent

Salvador

Stayed 2 nights in Aug 2024

6/10 Okay

Joshua

Liked: Staff & service
Disliked: Cleanliness
Rooms were small.. Bathrooms old
Stayed 1 night in Aug 2024

10/10 Excellent

Misty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Hye Jun

Stayed 3 nights in Aug 2024

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Tiffany

Liked: Amenities
Good
Stayed 2 nights in Aug 2024

4/10 Poor

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was unable to earn BonVoy loyalty points on this stay. I do not recommend booking via Hotels.com. STOP ASKING ME TO REVISE THIS; YOUR READERS NEED TO KNOW THEY WILL NOT GET LOYALTY POINTS IF THEY USE YOUR STUPID APP. Infinite resubmission loop - I can do this as often as you want.
Stayed 3 nights in Sep 2024

8/10 Good

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Sep 2024

10/10 Excellent

Alecia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful room, with-in walking distance of so many places. I was a little disappointed I had to pay for parking. I didn’t see anywhere that there was a discount or parking pass, but almost $50 for being parked in a spot for less than 24 hours was a little much. But the convenience and safety factor was a plus since I travelled solo. I also would’ve liked a mini fridge in the room but I was only there to sleep for one night. I will definitely be back to this hotel the next time I stay in Raleigh!
Stayed 1 night in Sep 2024

8/10 Good

Tanya

Liked: Cleanliness, staff & service
Broken toilet seat
Stayed 1 night in Sep 2024

10/10 Excellent

Cori

Travelled with group
Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Aug 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property
Stayed 1 night in Sep 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very nice. Rooms are great for a 1or 2 night stay
Stayed 1 night in Sep 2024

4/10 Poor

Debbie

Travelled with family
Stayed 1 night in Sep 2024

6/10 Okay

Christina

Travelled with group
Liked: Staff & service
Location is good, easily walk to restaurants, close to concert venue. Hotel is a bit run down and dated. I would spend the extra money and stay at the Marriott next time if I ever needed to come back. It was fine and served its purpose, but I wouldn’t say it was nice. Staff was very friendly and helpful though
Stayed 1 night in Sep 2024