Sheraton Imperial Hotel Raleigh-Durham Airport/RTP

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Imperial Hotel Raleigh-Durham Airport/RTP

Meeting facility
Seasonal outdoor pool, open 9:00 AM to 11:00 PM, pool umbrellas
In-room safe, desk, laptop workspace, blackout curtains
Breakfast, lunch, dinner served; American cuisine
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Parking included
    Parking included
  • Pool
    Pool
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
  • Bar
    Bar

Explore the area

Map
4700 Emperor Blvd, Durham, NC, 27703
  • Research Triangle Park
    17 min walk
  • Lenovo
    4 min drive
  • Lake Crabtree County Park
    5 min drive
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    7 min drive

Room options

Traditional Room, 1 King Bed, Non Smoking, Bathtub (Mobility / Hearing Accessible Room)

  • Sleeps 2
  • 1 King Bed

Traditional Room, 1 King Bed, Non Smoking, Bathtub (Mobility / Hearing Accessible Room)

  • Sleeps 2
  • 1 King Bed

Traditional Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Traditional Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Traditional Room, 1 King Bed, Non Smoking (Hearing Accessible Room)

  • Sleeps 2
  • 1 King Bed

Traditional Room, 2 Queen Beds, Non Smoking (Hearing Accessible Room)

  • Sleeps 4
  • 2 Queen Beds

Traditional Room, 1 King Bed

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Traditional Room, 1 King Bed

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Traditional Room, 2 Queen Beds

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 Bedroom

  • 43 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Club Studio Suite, 1 King Bed with Sofa bed

  • 47 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Traditional Room, 2 Queen Beds

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Traditional Room, 1 King Bed (Mobility/Hearing Access, Transf Shwr)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Traditional Room, 1 King Bed (Mobility/Hearing Access, Transf Shwr)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Sheraton Imperial Hotel Raleigh-Durham Airport/RTP

Hotel in Durham with airport shuttle service and a fitness center
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and a seasonal outdoor pool. Housekeeping is available on request.
Sheraton Imperial Hotel Raleigh-Durham Airport/RTP offers 331 accommodations with laptop-compatible safes and complimentary bottled water. A pillow menu is available. 50-inch LCD televisions come with premium cable channels, first-run movies, and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Sheraton Imperial Hotel Raleigh-Durham Airport/RTP. During your stay, you'll be within walking distance of Research Triangle Park. Features include free WiFi in public areas, free self parking, and a free roundtrip airport shuttle. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking
  • Enjoy American cuisine while dining at Seasons Restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym
  • Just a 2-minute drive from Research Triangle Park and 11 minutes from North Carolina State University
  • Free airport shuttle service
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Sheraton Imperial Hotel Raleigh-Durham Airport/RTP offers its guests a fitness center and a seasonal outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and 12 meeting rooms are available. Event space at this hotel measures 14288 square feet (1327 square meters) and includes conference space. A vending machine, gift shops/newsstands, and concierge services are also featured at the business-friendly Sheraton Imperial Hotel Raleigh-Durham Airport/RTP. A roundtrip airport shuttle is free at scheduled times. Self parking is free.

This 3.5-star Durham hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 6:30 AM to 9:00 AM.
Seasons Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
The Cafe and Market - This café specializes in American cuisine and serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.

Languages

Arabic, English, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available
  • Free return airport shuttle from 5:00 AM to midnight
  • Airport shuttle at scheduled times

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 6:30 AM–9:00 AM on weekends: USD 15.95 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Seasons Restaurant
  • The Cafe and Market

Things to do

  • Fitness centre
  • Seasonal outdoor pool

Family friendly

  • Free cots/infant beds
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Conference space (14288 square feet)
  • Meeting rooms - 12

Outdoors

  • Pool sunloungers
  • Pool umbrellas
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 107
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 94
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 84
  • Height-adjustable showerhead
  • Deep-pile carpet in room
  • Pool hoist on site
  • Step-free path to entrance
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 17 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 91
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 50-inch LCD TV
  • TV channels
  • First-run films
  • Hulu
  • Netflix
  • Films for purchase
  • Premium channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Free local calls
  • Guidebooks/recommendations
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Restaurant dining guide
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 15.95 per person
  • Pet fee: USD 150.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 9:00 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sheraton Imperial
Imperial Sheraton
Sheraton Imperial
Sheraton Imperial Durham
Sheraton Imperial Hotel
Sheraton Imperial Hotel Durham
Sheraton Durham
Durham Sheraton
Sheraton Imperial Hotel Raleigh-Durham Airport/RTP Hotel
Sheraton Imperial Hotel Raleigh-Durham Airport/RTP Durham
Sheraton Imperial Hotel Raleigh-Durham Airport/RTP Hotel Durham

Sheraton Imperial Hotel Raleigh-Durham Airport/RTP Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 382 out of 740 reviews" "
Rating 8 - Good. 216 out of 740 reviews" "
Rating 6 - Okay. 83 out of 740 reviews" "
Rating 4 - Poor. 38 out of 740 reviews" "
Rating 2 - Terrible. 21 out of 740 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Kareema

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Scott, Phoenix

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't have hot water the last day of our stay.
Stayed 3 nights in Aug 2024

10/10 Excellent

Godfrey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 2 nights in Aug 2024

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice, clean and quiet. No complaints! Will definitely book again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Aurang

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quit , clean and safe
Stayed 4 nights in Aug 2024

10/10 Excellent

James A.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk and reception was outstanding.
Stayed 3 nights in Aug 2024

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is incredibly friendly and kind. Made check-in and check-out seamless
Stayed 2 nights in Aug 2024

10/10 Excellent

James

Stayed 1 night in Aug 2024

10/10 Excellent

James

Stayed 1 night in Aug 2024

10/10 Excellent

Taquan

Stayed 1 night in Aug 2024

6/10 Okay

Jose

Travelled with family
Liked: Cleanliness, property conditions & facilities
Not the level of Sheraton Hotel we were accustomed
Unfortunately, I was not too happy that the toilet in the room I got was semi-clogged. The room overall was not bad, but the facilities were, with only one elevator in working condition near the lobby. They knew we were four in my family, yet they only gave us 3 towels. I guess this is what differentiates a four star hotel than a three. The level of detail that this Sheraton Hotel lacks.
Stayed 1 night in Jul 2024

6/10 Okay

Alma

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024

4/10 Poor

Patrick

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Brandie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel super close to the airport. Loved the shuttle service!
Stayed 1 night in Jun 2024

10/10 Excellent

Sean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Friendly staff
Stayed 1 night in Jun 2024

2/10 Terrible

Gerardo

Business traveller
Disliked: Cleanliness, staff & service
Hot water and out nd wasn’t able to fix or get a new room … shuttle drivers throw your bags around
Stayed 2 nights in Jun 2024

4/10 Poor

Rochel

Stayed 2 nights in Jun 2024

6/10 Okay

Garean

Liked: Cleanliness
The air didn’t start working in room 603 until after 5am. Soon as we walked in the hotel we was greeted from heat and the staff at the front desk was sarcastic.
Stayed 1 night in Jun 2024

8/10 Good

elizabeth, Charlotte

Stayed 1 night in Jun 2024

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shuttle service
Stayed 1 night in Jun 2024

8/10 Good

Maria, Torrance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i like that the gym is a full size one.
Stayed 1 night in Jun 2024

10/10 Excellent

Ilmi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 2 nights in Jun 2024

10/10 Excellent

anabel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great
Stayed 2 nights in Jun 2024

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Easy pass
Pool was out of service, this was not noted on all the 3rd party sites. Shower only has one setting, 3 intense flow that is painful on the skin Dirty Shower curtains Restaurant was closed, only the bistro was open Front desk were very unprofessional, and cold. There was no water or free bottled water offered in the rooms. Hall way smells. Not worth the money, this hotel should be $70 per night. Free shuttle to the airport was very nice.
Stayed 2 nights in May 2024