Homewood Suites by Hilton Raleigh - Crabtree Valley

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Homewood Suites by Hilton Raleigh - Crabtree Valley

Terrace/patio
Studio Suite, 1 Queen Bed | Living area
Hypo-allergenic bedding, desk, laptop workspace, blackout curtains
Front of property – evening/night
Seasonal outdoor pool, pool umbrellas, pool loungers

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast included
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym

Explore the area

Map
5400 Homewood Banks Dr, Raleigh, NC, 27612
  • Crabtree Valley Mall
    10 min walk
  • UNC REX Hospital
    5 min drive
  • North Hills Shopping Center
    5 min drive
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    15 min drive

Room options

Suite, 1 King Bed

  • 37 sq m
  • Sleeps 5
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • 37 sq m
  • Sleeps 6
  • 2 Double Beds

Suite, 1 Bedroom, Balcony

  • Sleeps 5
  • 1 King Bed

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 Queen Bed

  • 37 sq m
  • Sleeps 3
  • 1 Queen Bed

Suite, Accessible, Non Smoking

  • 37 sq m
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Suite, 2 Double Beds

  • 37 sq m
  • Sleeps 6
  • 2 Double Beds

Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

  • 37 sq m
  • Sleeps 6
  • 2 Double Beds

Suite, 2 Bedrooms, Non Smoking

  • 37 sq m
  • Sleeps 9
  • 1 King Bed and 2 Double Beds

Studio Suite, 1 Queen Bed

  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed

Suite, 1 King Bed

  • 37 sq m
  • Sleeps 5
  • 1 King Bed

Similar properties

About this property

Homewood Suites by Hilton Raleigh - Crabtree Valley

Hotel with free breakfast, near Crabtree Valley Mall
A fitness center, a 24-hour business center, and a seasonal outdoor pool are available at this smoke-free hotel. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Additionally, a business center, a meeting room, and dry cleaning are onsite.
Homewood Suites by Hilton Raleigh - Crabtree Valley offers 137 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include sofa beds. 32-inch LCD televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and separate dining areas.

This Raleigh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Homewood Suites by Hilton Raleigh - Crabtree Valley. During your stay, you'll be within walking distance of Crabtree Valley Mall. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and a meeting room
  • Onsite recreation includes a gym
  • Guests speak favorably about the clean accommodations and the proximity to shopping
  • Just a 2-minute drive from Crabtree Valley Mall and 7 minutes from North Carolina State University
  • Free local-area shuttle service
  • Cats and dogs welcome for free
Homewood Suites by Hilton Raleigh - Crabtree Valley offers its guests a fitness center and a seasonal outdoor pool. Public spaces have free WiFi. Business amenities include a 24-hour business center and a meeting room. Free breakfast is available daily. A free area shuttle within 3 mi is available. Barbecue grills, multilingual staff, and a fireplace in the lobby are also featured at the business-friendly Homewood Suites by Hilton Raleigh - Crabtree Valley. Self parking is free.

This Raleigh hotel is smoke free.

Guests are served free on-the-go breakfast daily from 6:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking and van parking available
  • Free local area shuttle up to 3 mi

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM–10:00 AM
  • Manager's reception (select days)

Things to do

  • Fitness centre
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Free area shuttle
  • Free cots/infant beds
  • Corner/local shop
  • Kitchen
  • Laundry facilities
  • Microwave
  • Pool gate
  • Fridge
  • Seasonal outdoor pool
  • Separate dining area
  • Sofa bed

Conveniences

  • Lift
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dishwasher
  • Kitchen
  • Microwave
  • Fridge
  • Stovetop

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 2 pets

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 75 per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in May and close in September.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Homewood Suites Crabtree
Homewood Suites Hilton Crabtree
Homewood Suites Hilton Crabtree Hotel
Homewood Suites Hilton Crabtree Hotel Raleigh Valley
Homewood Suites Hilton Raleigh Crabtree Valley
Homewood Suites Hilton Raleigh Crabtree Valley Aparthotel
Homewood Suites Hilton Crabtree Valley Aparthotel
Homewood Suites Hilton Crabtree Valley
Homewood Suites by Hilton Raleigh Crabtree Valley
wood Suites Hilton Raleigh Cr
Homewood Suites by Hilton Raleigh Crabtree Valley
Homewood Suites by Hilton Raleigh - Crabtree Valley Hotel
Homewood Suites by Hilton Raleigh - Crabtree Valley Raleigh

Homewood Suites by Hilton Raleigh - Crabtree Valley Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 530 out of 1029 reviews" "
Rating 8 - Good. 257 out of 1029 reviews" "
Rating 6 - Okay. 130 out of 1029 reviews" "
Rating 4 - Poor. 57 out of 1029 reviews" "
Rating 2 - Terrible. 55 out of 1029 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Kristen

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Humberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay
First time visiting North Carolina and I absolutely loved it, the hotel staff was all friendly and very nice the hotel was perfect for our family trip the kitchenette, balcony and it was super quiet. I would 100% stay here again soon.
Stayed 3 nights in Aug 2024

2/10 Terrible

Karin

Disliked: Staff & service, property conditions & facilities
Some of the staff were friendly and helpful. Food staff was great, food was typical of a free breakfast. I did let staff know that there were cockroaches in both rooms I stayed in. The first room had them and also a pretty consistent water leak from the ceiling. They moved me after midnight. The guy was very helpful and told me he would let the manager know to compensate me. The room they moved me to must have been the dog floor because very early in the morning they started barking. When I checked out the girl was really rude and uninterested in speaking with me. Not sure why she seemed irritated with me when we never met and I didn’t complain to her at all.
Stayed 5 nights in Jul 2024

6/10 Okay

Rashawn

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Nice place. Only issues was one elevator the whole stay and the pool was dirty couldn’t enjoy it.
Stayed 2 nights in Aug 2024

8/10 Good

Evelyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had 1 complaint. They said that room service is every orher day for length of your stay. Housekeeping did not clean our room and we had to go to the front desk to resolve the problem. We got our room cleaned on the third day of our stay
Stayed 4 nights in Aug 2024

2/10 Terrible

Mary

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Wouldn’t again
This hotel is old and it shows, I ended up having to check out early cause it was just gross. I found 2 roaches in the bathroom, the toilet ran all night so couldn’t sleep, the next night they had a party and the music was loud so got another night without sleep. The lobby is nice but the rooms definitely show their age!
Stayed 3 nights in Aug 2024

8/10 Good

Kazeem

Travelled with family
Liked: Staff & service
Bathroom may need to be updated
Stayed 1 night in Aug 2024

4/10 Poor

Karen

Stayed 4 nights in Aug 2024

10/10 Excellent

Axel

Liked: Cleanliness, staff & service, property conditions & facilities
Had everything I needed.
Stayed 1 night in Aug 2024

8/10 Good

Sara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel itself and our room was very clean and well kept. The outdoor pool area was very dirty though. The pool is surrounded by trees and so a lot of debris had settled on the bottom of the pool and there was garbage and used towels all over the area. The location was excellent and check in was very easy. Breakfast selection was decent as well.
Stayed 2 nights in Aug 2024

2/10 Terrible

Lisa

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Our room was filthy and price definitely not worth the stay
Stayed 3 nights in Aug 2024

10/10 Excellent

Scottie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Lisa

Stayed 1 night in Aug 2024

10/10 Excellent

Alexander

Stayed 1 night in Jul 2024

8/10 Good

Leede

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the area it was located (would’ve appreciated a balcony facing something other than the parking lot) in and the convenience to where I had yet to travel.
Stayed 3 nights in Aug 2024

2/10 Terrible

Pete

Travelled with family
Disliked: Cleanliness, property conditions & facilities
This doesn't work for me...the cockroaches I mean
Walked in to check in at the desk and there was definitely an "older" hotel odor. The receptionist was not at the desk and the lobby was dark and empty. We waited a couple of minutes and he came out of the back. We got our room keys and went to the room. Our reservation was non-refundable for $187. When we got to our room and opened the door, the odor got worse. In my ten years of experience as a REALTOR, that odor is mildew and mold activity. For $187, we are still in. The room was dark and felt very institutional, like a hospital room. As I left the living room area and went in the bedroom there were only the two nightstand lamps to light the whole bedroom. As I was checking out the bathroom, my 11 yo daughter called and said there was a bug on the wall. I grabbed some toilet paper and came to see a German cockroach crawling on the wall. Not a Palmetto bug. A Cockroach. As I chased it down the wall behind the dresser, I saw many other bug carcasses on the floor. I told the kids, gather your stuff. We went to the front desk, gave the tissue to the front desk clerk, who again was in the back, and let him know we can't stay here and why. I wish I had taken pictures. We went to the Garden Inn close by and had a phenomenal experience for $220/night.
Stayed 1 night in Aug 2024

6/10 Okay

David

Travelled with family
Liked: Staff & service
I like the location, the kitchen and all the channels available.
Stayed 2 nights in Aug 2024

6/10 Okay

Edgardo

Travelled with family
Room was very clean, just very dated.
Stayed 1 night in Aug 2024

8/10 Good

Donna

Stayed 2 nights in Aug 2024

10/10 Excellent

Jodie

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay!
Stayed 1 night in Aug 2024

10/10 Excellent

jessyca

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with lots of space in the suites to relax. Breakfast options in the morning were good.
Stayed 2 nights in Aug 2024

10/10 Excellent

Michelle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the easy process and clean facility. Nice and quiet and they allow dogs. Only thing I didn’t like was the shower seemed dirty so we didn’t use it. Everyone was so nice and helpful.
Stayed 1 night in Aug 2024

8/10 Good

Jaimie

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
All good. Would stay again
Stayed 4 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Great experience
Stayed 2 nights in Aug 2024

4/10 Poor

Debra

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Poor housekeeping. Suite door not closing properly. Ceiling fan did not work Bedside lights not working . Broken ironing board. One leg on it. 3 people in the room no bedding for pull out bed. Not enough towels. And the bed collapsed. Room 606. Had to find another hotel. Could not tell us when another room would be ready.
Stayed 3 nights in Aug 2024