Hilton Garden Inn Raleigh /Crabtree Valley

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn Raleigh /Crabtree Valley

Lobby
Terrace/patio
Meeting facility
Exterior
Sports facility

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Restaurant
  • Pool
  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Gym
    Gym
  • Laundry
    Laundry

Explore the area

Map
3912 Arrow Drive, Raleigh, NC, 27612
  • Crabtree Valley Mall
    12 min walk
  • UNC REX Hospital
    5 min drive
  • North Hills Shopping Center
    5 min drive
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    15 min drive

Room options

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 79 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing Impaired)

  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hilton Garden Inn Raleigh /Crabtree Valley

Hotel with free parking, near Crabtree Valley Mall
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle, and a free shopping center shuttle. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Hilton Garden Inn Raleigh /Crabtree Valley offers 149 accommodations with MP3 docking stations and laptop-compatible safes. LCD televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Hilton Garden Inn Raleigh /Crabtree Valley. During your stay, you'll be within walking distance of Crabtree Valley Mall. Features include free WiFi in public areas, free self parking, and a free area shuttle.
  • Free WiFi
  • Free self parking
  • Enjoy American cuisine while dining at Garden Grille & Bar
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 2-minute drive from Crabtree Valley Mall and 5 minutes from North Hills Shopping Center
  • Free shopping center and local-area shuttle service
  • Cats and dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 6049 square feet (562 square meters) and includes conference space. A 24-hour fitness center, a terrace, and a vending machine are also featured at the business-friendly Hilton Garden Inn Raleigh /Crabtree Valley. An area shuttle within 3.00 miles and a shopping center shuttle are free. Self parking is free.

This 3.5-star Raleigh hotel is smoke free.

Garden Grille & Bar - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available
  • Free local area shuttle up to 3.00 miles
  • Free shopping centre shuttle

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Garden Grille & Bar

Things to do

  • 24-hour fitness centre
  • Swimming pool

Family friendly

  • Free area shuttle
  • Free rollaway/extra beds
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Front-desk safe
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Business services

  • Business centre
  • Conference space (6049 square feet)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free rollaway beds

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels

Entertainment

  • 47-inch LCD TV
  • MP3 dock
  • Premium channels

Food and drink

  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Raleigh Crabtree Valley Hotel
Hilton Garden Inn Crabtree Valley Hotel
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Hilton Garden Inn Raleigh Crabtree Valley
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Hilton Garden Inn Raleigh / Crabtree Valley
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Hilton Garden Inn Raleigh /Crabtree Valley Raleigh
Hilton Garden Inn Raleigh /Crabtree Valley Hotel Raleigh

Hilton Garden Inn Raleigh /Crabtree Valley Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 644 out of 889 reviews" "
Rating 8 - Good. 173 out of 889 reviews" "
Rating 6 - Okay. 45 out of 889 reviews" "
Rating 4 - Poor. 15 out of 889 reviews" "
Rating 2 - Terrible. 12 out of 889 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Tameika

Stayed 3 nights in Aug 2024

10/10 Excellent

guy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, I would stay there again
It seems like it’s a new hotel. It’s clean, the staff was helpful and friendly. I would stay there again. The 4 on eco friendliness was do to the lack of EV charging station.
Stayed 2 nights in Aug 2024

10/10 Excellent

joanne

Travelled with family
Liked: Amenities
Very nice room and lobby. Clean, comfortable bed
Stayed 1 night in Aug 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent accommodations and very friendly staff. Our room even though there wasn’t a view was perfect. Comfortable beds and cool air made it perfect for sleeping.
Stayed 1 night in Aug 2024

10/10 Excellent

Ezzard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great last minute choice for our girls’ night out! Room and bathroom were both very clean and spacious. Nice decor throughout the hotel. There were some events going on during our stay, which could be why parking was limited. However, parking is free and there was additional parking available at the hotel next door. I would definitely stay again.
Stayed 1 night in Aug 2024

8/10 Good

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent free breakfast including made-to-order choices. Friendly staff. Bright, clean lobby, restaurant, and room. Seemed to be some long-term guests at nearby hotels.
Stayed 2 nights in Aug 2024

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great hotel very friendly staff will stay again
Stayed 1 night in Aug 2024

6/10 Okay

Zach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice phone was working so no room service I had 6 homeless people asking me questions in 3 days all in the front of tbe hotel
Stayed 3 nights in Jul 2024

8/10 Good

Nina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and area
It was a nice room and clean. However the bed was too soft and the pillows need to be replaced; they were too flat. Otherwise this would've gotten five stars.
Stayed 1 night in Jul 2024

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very modern and clean. The restaurant area was very nice. The room was cozy.
Stayed 1 night in May 2024

10/10 Excellent

Tony

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Clean building . Wish pool stayed open later than 10pm. But great staff..
Stayed 1 night in Jul 2024

10/10 Excellent

sheena

Travelled with family and small children
Liked: Amenities
Checking in was pretty easy and the two ladies that checked us in were very polite. The pool was awesome! The breakfast was ok, we didnt get to try lunch or dinner. It was convenient to everything and we are going to make this our go to s Place to stay!
Stayed 2 nights in Jul 2024

10/10 Excellent

Matt

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Ebony

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in process, friendly staff, and clean. No complaints! Will definitely stay again.
Stayed 1 night in Jun 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Over night stay
Stayed with my family for a mini getaway. The staff was very friendly and very willing to help in any way possible to make my stay perfect. Also loved the pool, which is more for younger children. Perfect for families with younger children. Very clean room and beds were very comfortable. Highly recommend!
Stayed 1 night in Jun 2024

6/10 Okay

Andrea

Liked: Property conditions & facilities
No housekeeping service. Not identified as a Hilton member my last two Hilton stays.
Stayed 3 nights in Jun 2024

10/10 Excellent

Laura, Philadelphia

Stayed 1 night in Jun 2024

10/10 Excellent

Ernest

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was in the area because my Mom was in the hospital. From Loran at the front desk asking about her to the great bar staff helping me forget about it for just a few minutes while I would sit at the bar for a beer before going to bed. Great place.
Stayed 4 nights in Jun 2024

10/10 Excellent

Alexis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception at the time of the check out were rude And have not a food customer service They both were on the phone and no even good morning said
Stayed 3 nights in Jun 2024

10/10 Excellent

MIjha

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The gentleman who checked us in was awesome. The hotel had released our room (we checked in at 9:30pm) but he came up with several different options and made it right for me and my family. I’m very impressed and grateful
Stayed 1 night in Jun 2024

10/10 Excellent

Ceana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the lobby and breakfast.
Stayed 3 nights in Mar 2024