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4.0 out of 5

"Difficult to find fault with this place. Great team of people work there, king room was excellent, self service laundry available, small gym area & po ... " More

By a verified traveller on Wed 15 Feb 2017

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Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing Impaired)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Raleigh /Crabtree Valley. During your stay, you'll be within walking distance of Crabtree Valley Mall. Features include free WiFi in public areas, free self-parking and a free area shuttle.

  • Free WiFi
  • Free self-parking
  • Enjoy American cuisine while dining at Garden Grille & Bar
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 2-minute drive from Crabtree Valley Mall and 5 minutes from North Hills Shopping Center
  • Free shopping centre and local-area shuttle service
  • Cats and dogs welcome for a fee

Hilton Garden Inn Raleigh /Crabtree Valley ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hilton Garden Inn Raleigh /Crabtree Valley

Everyone (1)
4 out of 5

Great hotel for the RTP

Difficult to find fault with this place. Great team of people work there, king room was excellent, self service laundry available, small gym area & pool (didn't use the pool). Breakfast each morning was great as staff always on hand to help and get you things. Walkable distance to mall for restaurants and Mcdonalds. Their shuttle also saved me getting a taxi back to the airport. Only gripe would be the shower in my room has an odd way of switching between overhead and another wall mounted shower head at body level.

Posted by on 15 Feb 2017

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About the Hilton Garden Inn Raleigh /Crabtree Valley

Location 3912 Arrow Drive, Raleigh, NC 27612

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available. Public spaces have free WiFi. Event space at this hotel measures 6049 square feet (562 square metres) and includes conference space. A 24-hour fitness centre, a terrace, and a vending machine are also featured at the business-friendly Hilton Garden Inn Raleigh /Crabtree Valley. An area shuttle within 3.00 miles and A shopping centre shuttle are free. Self parking is free. This 3.5-star Raleigh hotel is smoke free.

  • 1 building
  • 149 guestrooms or units
  • 7 levels
  • Conference rooms
  • 6049 sq ft of conference space
  • 562 sq. m of conference space
  • Built in 2015
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Train station: Raleigh Union Station (9.1 km / 5.6 mi)
  • Property shuttles: Free area shuttle within 3.00 miles and shopping centre shuttle
  • Parking: Free self parking

Room Amenities

Hilton Garden Inn Raleigh /Crabtree Valley offers 149 accommodations with MP3 docking stations and laptop-compatible safes. LCD televisions are featured in guestrooms. Guests can make use of the in-room fridges and microwaves. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and free toiletries. Housekeeping is provided on a daily basis.

  • MP3 dock
  • In-room dining (limited hours)
  • LCD television
  • Premium channels
  • Fridge
  • Microwave
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Desk chair

Food & Drink

Garden Grille & Bar – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 18
  • Contactless check-in is available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines CleanStay (Hilton)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Number of children who can stay free - 2
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Garden Inn Raleigh Crabtree Valley Hotel
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  • Hilton Garden Inn Raleigh /Crabtree Valley Raleigh
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You should know

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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