Hilton Garden Inn Raleigh /Crabtree Valley

3.5 star property

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Photo gallery for Hilton Garden Inn Raleigh /Crabtree Valley

Lobby
Sports facility
Exterior
Meeting facility
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
3912 Arrow Drive, Raleigh, NC, 27612
  • Crabtree Valley Mall
    ‪12 min walk‬
  • North Hills Shopping Center
    ‪5 min drive‬
  • North Carolina State University
    ‪5 min drive‬
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪15 min drive‬

Room options

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 79 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing Impaired)

  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hilton Garden Inn Raleigh /Crabtree Valley

Hotel with free parking, near Crabtree Valley Mall
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle, and a free shopping center shuttle. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Hilton Garden Inn Raleigh /Crabtree Valley offers 149 accommodations with MP3 docking stations and laptop-compatible safes. LCD televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Hilton Garden Inn Raleigh /Crabtree Valley. During your stay, you'll be within walking distance of Crabtree Valley Mall. Features include free WiFi in public areas, free self parking, and a free area shuttle.
  • Free WiFi
  • Free self parking
  • Enjoy American cuisine while dining at Garden Grille & Bar
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 2-minute drive from Crabtree Valley Mall and 5 minutes from North Hills Shopping Center
  • Free shopping center and local-area shuttle service
  • Cats and dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 6049 square feet (562 square meters) and includes conference space. A 24-hour fitness center, a terrace, and a vending machine are also featured at the business-friendly Hilton Garden Inn Raleigh /Crabtree Valley. An area shuttle within 3.00 miles and a shopping center shuttle are free. Self parking is free.

This 3.5-star Raleigh hotel is smoke free.

Garden Grille & Bar - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 3 miles
  • Area shuttle
  • Free shopping centre shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Garden Grille & Bar

Things to do

  • 24-hour gym
  • Pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 6,049 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 47-inch LCD TV with premium channels
  • MP3 dock

Food and drink

  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Raleigh Crabtree Valley Hotel
Hilton Garden Inn Crabtree Valley Hotel
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Hilton Garden Inn Raleigh / Crabtree Valley
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Hilton Garden Inn Raleigh /Crabtree Valley Hotel Raleigh

Hilton Garden Inn Raleigh /Crabtree Valley Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 699 out of 961 reviews
Rating 8 - Good. 183 out of 961 reviews
Rating 6 - Okay. 48 out of 961 reviews
Rating 4 - Poor. 17 out of 961 reviews
Rating 2 - Terrible. 14 out of 961 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Allison

Stayed 1 night in Jan 2025

10/10 Excellent

June

Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean inside and out! Nice outdoor seating area with heat! Rooms were very nice and comfortable! Very convenient location to shopping mall and restaurants! The staff was exceptionally helpful and friendly! Had buffet breakfast that was outstanding! Would highly recommend!
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not that impressed

It was an ok stay. TV did not work when we arrived, but it got fixed. Would be better if breakfast was included. Even better if a nightly happy hour was included like our next hotel on the trip. Would try another hotel for our next trip to Raleigh.
Stayed 2 nights in Jan 2025

10/10 Excellent

Gilbert

Stayed 1 night in Jan 2025

4/10 Poor

Suneet

Stayed 4 nights in Dec 2024

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious rooms. The outdoor patio was very nice.
Stayed 1 night in Dec 2024

10/10 Excellent

Dawn

Stayed 1 night in Dec 2024

8/10 Good

Mandi

Travelled with family
Liked: Amenities
We enjoyed our stay. Nice hotel.
Stayed 2 nights in Dec 2024

10/10 Excellent

Shantaye Myler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jami, Lathrop

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property overall was amazing. The young man at the front desk went out of his way to make everything perfect. There was one person - a woman working the breakfast that went out of her way to be rude- the Expedia app said they provide room service so I called to get coffee and breakfast brought up. Turns out they only provide evening room service. No where do they tell you this. The woman said in a curt tone, “You’re going to have to come down and get it yourself”. Wow. Every other staff member was kind and professional. I will come back but now I know not to get breakfast there.
Stayed 2 nights in Dec 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property was nice but busy area. Close to shopping and beltline.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jon

Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Kathryn

Stayed 1 night in Dec 2024

10/10 Excellent

diane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice, clean and expensive hotel. We were unable to turn the heat up to stay warm in the room. We asked for blankets and they came readily. For the money, really didn't think being warm would be an issue.
Stayed 1 night in Dec 2024

10/10 Excellent

Patrick and Rochelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Sararuth

Travelled with family
Liked: Cleanliness, staff & service
Staff on last day check out was rude and distracted
Stayed 2 nights in Dec 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Preston

Stayed 2 nights in Nov 2024

10/10 Excellent

Alestacia

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Matthew

Stayed 3 nights in Nov 2024

10/10 Excellent

Tyler

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great deal for a great room. The amenities were off the charts as well. Fed me like a king for breakfast. No charge!💪💪
Stayed 1 night in Dec 2024

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was wonderful, from front desk to bar/restaurant!
Stayed 2 nights in Dec 2024