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Hilton Garden Inn Durham Southpoint

3.0 star property

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Photo gallery for Hilton Garden Inn Durham Southpoint

Lobby
Lobby
Breakfast (USD 6.95 per person)
Indoor pool
Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Breakfast available
  • Bar
  • Pool
  • Hot tub

Explore the area

Map
7007 Fayetteville Rd, Durham, NC, 27713
  • Streets at Southpoint Mall
    ‪3 min walk‬
  • Research Triangle Park
    ‪6 min drive‬
  • Duke University
    ‪17 min drive‬
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One Bedroom Suite

One Bedroom Suite

One Bedroom Suite

  • 23 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two Queen Beds (Corner Room)

Two Queen Beds (Corner Room)

Two Queen Beds (Corner Room)

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible

Suite, 2 Queen Beds, Accessible

Suite, 2 Queen Beds, Accessible

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for One King Bed, Non-Smoking, Accessible

One King Bed, Non-Smoking, Accessible

One King Bed, Non-Smoking, Accessible

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Accessible

Suite, Accessible

Suite, Accessible

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Drinks & Snacks)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed (Drinks & Snacks)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Hilton Garden Inn Durham Southpoint

Hotel with free local shuttle, a short walk to Streets at Southpoint Mall
This hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include a bar/lounge, a hot tub, and coffee/tea in a common area.
Hilton Garden Inn Durham Southpoint offers 150 accommodations with MP3 docking stations and safes. 42-inch LCD televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hilton Garden Inn Durham Southpoint. During your stay, you're just a quick walk from Streets at Southpoint Mall. You'll find features like free WiFi in public areas and a free area shuttle, plus an indoor pool.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Breakfast is offered for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, luggage storage, and limo or town car service
  • Onsite recreation includes a 24-hour gym
  • Just a 3-minute walk from Streets at Southpoint Mall and 6 minutes by car from Research Triangle Park
  • Free local-area shuttle service
  • Cats and dogs welcome for a fee
Hilton Garden Inn Durham Southpoint offers its guests an indoor pool, a hot tub, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center, meeting rooms, and limo/town car service are available. The business-friendly Hilton Garden Inn Durham Southpoint also features gift shops/newsstands, coffee/tea in a common area, and complimentary newspapers in the lobby. A free area shuttle within 5.00 mi is available.

Hilton Garden Inn Durham Southpoint has a restaurant serving breakfast and dinner.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 5 mi
  • Area shuttle
  • Limo/town car service
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Breakfast available for a fee: USD 6.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free cot
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: approximately USD 6.95 per person
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Durham Hilton Garden Inn
Hilton Garden Inn Durham
Hilton Garden Inn Durham Southpoint
Hilton Garden Inn Southpoint
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Hilton Garden Inn Southpoint Hotel
Hilton Garden Inn Southpoint Hotel Durham
Durham Hilton
Hilton Durham
Hilton Garden Inn Durham Southpoint Hotel Durham
Hilton Garden Inn Durham Southpoint Hotel
Durham Hilton
Hilton Durham
Durham Hilton
Hilton Durham
Hilton Garden Inn Durham Southpoint Hotel
Hilton Garden Inn Durham Southpoint Durham
Hilton Garden Inn Durham Southpoint Hotel Durham

Hilton Garden Inn Durham Southpoint Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 383 out of 673 reviews
Rating 8 - Good. 170 out of 673 reviews
Rating 6 - Okay. 63 out of 673 reviews
Rating 4 - Poor. 39 out of 673 reviews
Rating 2 - Terrible. 18 out of 673 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Glenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice experience
Stayed 1 night in Dec 2024

10/10 Excellent

William, Durham

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful place to stay!
Stayed 1 night in Dec 2024

10/10 Excellent

Arlissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No title
Overall it was great only thing i had a dog in the other room and was barking when i was in and out of my room.
Stayed 2 nights in Dec 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet. The beds were very comfortable.
Stayed 2 nights in Dec 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

4/10 Poor

Xiaojing

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
We have one evening stay at this hotel on 11/16/2024. At around 9pm when I tried to use shower and bath tub does not have water at all. The hotel frontdesk said they would contact working to fix the issue. But few hours later, after repeated calls, they said the people who could fix the issue all went home. The earliest time possible to fix the issue would be 8am the next day, which is about the time for us to checkout. The frontdesk then said he would discount the charge for $100, but since I booked through Expedia, they would refund to Expedia and I have to contact Expedia for the discount. The I contacted Expedia Travel Team. According to Expedia Travel Team, "Unfortunately, after multiple tries, we weren't able to obtain an approval from the Hilton Garden Inn Durham Southpoint manager to waive the refund fee."
Stayed 1 night in Nov 2024

4/10 Poor

Lorin

Stayed 1 night in Nov 2024

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Ellen

Liked: Staff & service
Pool dirty and air temp cold
Stayed 3 nights in Nov 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet room
Stayed 1 night in Nov 2024

8/10 Good

S

Liked: Staff & service, property conditions & facilities
The staff at the dining is so thoughtful and nice.
Stayed 3 nights in Nov 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was friendly. Excellent location. Breakfast good
Stayed 1 night in Nov 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Clean
Stayed 1 night in Nov 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Getaway
Room was nice and clean. Restaurant was awesome. Service was great.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was just as planned, staff was friendly and facility was great!
Stayed 1 night in Nov 2024

6/10 Okay

Jennifer

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
A/C and hot water did not work in the room i checked into. I called front desk at 10p and did not get an answer. I was not given an option to move to another room until 2p on Friday. The gentleman in maintenance that helped me move my room was very nice and helpful. I was given a free coupon on Thursday at 12:30 pm on Thursday....2.5 hours after breakfast.
Stayed 3 nights in Oct 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was very comfortable and clean.
Stayed 1 night in Oct 2024

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located for shopping at the mall or dining at local steakhouses
Stayed 1 night in Oct 2024

8/10 Good

ELIZABETH

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room smelled like heavy cologne. No hand soap in the bathroom. I was told breakfast was served between 7-11. They didn’t say for purchase. I assumed at least free coffee. I planned on a grab and go and was disappointed I needed to take the time to stop on the road.
Stayed 1 night in Oct 2024

6/10 Okay

Heather

Business traveller
Liked: Staff & service
Needs Some Love!
This hotel needs a face lift. Rooms are in rough condition and could use some updates. My bathroom had no bath towels or soap upon arrival.
Stayed 1 night in Oct 2024

10/10 Excellent

Laura

Liked: Staff & service
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Shower was not working, and hot water was inconsistent.
Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
JM
Hotel staff is excellent very helpful. The only bad review is over the past 3 years of staying the rooms dated and worn without being maintained. grout and tiles missing in bathroom. rugs worn out and missing wallpaper/paint in spots on wall.
Stayed 1 night in Oct 2024