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La Cartuja

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for La Cartuja

Exterior
Property grounds
Lobby sitting area
Interior
1 bedroom, in-room safe, free WiFi, bed sheets

Reviews

8.4 out of 10

Very good

Popular amenities

  • Parking included
  • Breakfast included
  • Room service
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

Map
Leonidas Plaza 170 Y 18 De Septiembre, Quito, Pichincha
  • El Ejido Park
    2 min walk
  • Pontificia Catholic University of Educador
    4 min walk
  • House of Ecuadorian Culture
    6 min walk
  • Quito (UIO-Mariscal Sucre Intl.)
    61 min drive

Room options

View all photos for Double or Twin Room

Double or Twin Room

Double or Twin Room

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room

Single Room

Single Room

  • 22 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Triple Room

1 bedroom, in-room safe, free WiFi, bed sheets

Triple Room

  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed and 2 Twin Beds

View all photos for Quadruple Room

1 bedroom, in-room safe, free WiFi, bed sheets

Quadruple Room

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Large Twin Bed

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About this property

La Cartuja

Art Deco Quito hotel in La Mariscal with free breakfast
Along with a snack bar/deli, this hotel has a coffee shop/cafe and 24-hour room service. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a business center, dry cleaning, and laundry facilities.
La Cartuja offers 12 accommodations with safes and hair dryers. Accommodations offer separate dining areas. 32-inch LED televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is provided daily.

During your stay at La Cartuja, you're just a quick walk from State Attorney General. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy a bite to eat at the coffee shop/cafe
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Steps from State Attorney General and National Museum of Ecuador
  • Airport and local-area shuttle service available for a fee
Along with a coffee shop/cafe, there's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi and wired Internet. You'll find a business center on site. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Multilingual staff, tour/ticket assistance, and a garden are also featured at La Cartuja. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Quito hotel.

Guests are served free continental breakfast daily. The hotel hosts a free manager's reception daily.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily
  • 1 coffee shop/cafe
  • Free daily reception
  • 24-hour room service

Family friendly

  • Laundry facilities
  • Separate dining area
  • Separate living room
  • Snack bar/deli

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels

Entertainment

  • 32-inch LED TV
  • TV channels

Food and drink

  • Dining room

More

  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 2:30 PM
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 10 percent
  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 30 per vehicle
  • Airport shuttle fee per child: USD 30 (from 10 to 18 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival.

We should mention

  • Children may not be eligible for complimentary breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

La Cartuja Hotel
Cartuja Hotel
Cartuja Hotel Quito
Cartuja Quito
La Cartuja Hotel
La Cartuja Quito
La Cartuja Quito
La Cartuja Hotel Quito

La Cartuja Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 29 out of 67 reviews" "
Rating 8 - Good. 22 out of 67 reviews" "
Rating 6 - Okay. 13 out of 67 reviews" "
Rating 4 - Poor. 3 out of 67 reviews" "
Rating 2 - Terrible. 0 out of 67 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent hotel with an extremely helpful and friendly staff. I would highly recommend this hotel.
Stayed 1 night in Sep 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Penny

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful and kind staff and a clean property
Stayed 2 nights in Jul 2024

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I recommend So highly. From the start before arriving, to during our stay, and ease of check out the service was efficient, friendly, and just fantastic! Rooms clean, bed very comfortable and walking distance to everything a tourist needs.thank you to Patricio and Maria for friendly service and welcome.
Stayed 1 night in Jun 2023

6/10 Okay

Sarah Rachael

Travelled with partner
Liked: Cleanliness, staff & service
Great staff. Would have liked a little more choice for breakfast
Stayed 2 nights in Apr 2023

4/10 Poor

joey

Liked: Cleanliness, staff & service
The room was very small I thought it was the size of a large closet
Stayed 3 nights in Apr 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice small boutique hotel in popular residential area. Close to many restaurants and points of interest.
Stayed 1 night in May 2019

10/10 Excellent

Deirdre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms in the main part of the building are pretty. Clean and nice bathrooms. Hotel is not on a busy street. In walking distance of nice restaurants and bars. Staff all friendly and accommodating to quests needs.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little oasis of calm in the bustling centre of the new town in Quito
Stayed 1 night in Apr 2019

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet location, friendly staff in old-style hotel
We spent 4 nights here. The staff were excellent and very helpful and friendly and the property, although old, was clean. At first we had a very spacious room but unfortunately we asked to be moved to another room because of noise such as air-con or pump or generator (?) throughout the night. But they moved us without a problem. Otherwise it was pretty quiet at night. We also found the location to be a little inconvenient as we had to get taxis most of the time to go where we wanted. We had been told by a few people that walking around the streets at night was a bit dangerous, and as there weren’t restaurants close enough to walk to safely, taxis were the way to go.
Stayed 4 nights in Mar 2019

10/10 Excellent

Sabin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Feels like home
I stayed at La Cartuja for a week, while on a business trip. La Cartuja started to feel like home. I talked to all the people that worked there, who would ask me how my day went. My room was very large with 2 beds and a fake fireplace. The beds were well-made and comfy to sleep on. My room was right next to the lobby, which made it a little loud (buzzers and people in the hallway). The room could also be a little cold at night with the tile floors, so bring some socks and a sweater! The big bummer was that the Internet didn't work that well in my room. That meant that I often used my phone to hotspot or call abroad. Breakfast was decent with eggs (made fried/scrambled), toast, fruit, and some yogurt and granola. There was always fresh juice and coffee/tea. The location was pretty good. The hotel's right next to the Ecuadorian national museum. It's a 15-20 minute walk from the heart of La Floresta and about 10-12 minutes from La Mariscal. The only thing is that it's not super safe to walk at night, so in the evening I primarily got around by taxi. Overall, a great place to stay when looking for something a little low-key and homey.
Stayed 6 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently located but in a nice quiet spot with a lovely outlook. The only thing I can fault is that the hot water in the shower was tepid at best.
Stayed 1 night in Apr 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and large rooms
The staff are amazing and will go out of their way to support you. The room was clean and the shower had plenty of pressure and hot water. The location is close to a supermarket and restuarnts but ask for directions
Stayed 2 nights in Mar 2018

10/10 Excellent

Julia E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2017

6/10 Okay

Mark N

Liked: Cleanliness, property conditions & facilities, room comfort
THIS sleepy nice old style hotel, with a nice courtyard was not your typical hotel. 1st they are understaff, they are trying to save money. they have 1 cook who is also a waitress and house keeper. they have a owner who comes over maybe everyday with a baby , sits around and feeds baby and does not work, there are no male security guards at nite. not one. they dont even have cold beer or nice wine for sale. The word on the street is they are some kind of Christian Group with Gods money and running a hotel. I will never stay there again. any christians wanting to stay there well come on down and check in.
Stayed 3 nights in May 2017

6/10 Okay

Verified traveller

Liked: Cleanliness
Decent, but overpriced for size and value.
Conveniant area to stay. Friendly staff, but the female manager needs some training in customer relation skills. The rooms are tiny, and the rates too high because of that and for what you get.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La Cartuja stay
Staff went out of their way to make our stay as comfortable as possible. Helped us out after we were drenched in a Quito thunderstorm.

8/10 Good

SOFIAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Rebecca, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely small hotel with good welcome.
I had been awake and travelling for more than 24 hours when I arrived late at night. Once realising google maps wasn't quite accurate and it was a bit further along the road the reception staff greeted me nicely. He knew my name (on the booking I said I would arrive late) and was welcoming, he also spoke some English which is helpful. The room was exactly as in photos, very clean and cosy, the whole hotel was beautifully designed. I believe it used to be an embassy building so has a safe gate at the front. They were happy to store bags after you checkout so you can go site seeing (walkable distance) and helpful with maps and directions/bus routes. The breakfast was a bit minimalistic (eggs some toast a small plate of fruit and coffee tea and juice) probably the only downside.

8/10 Good

John B.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent budget choice.
Reasonably close to the tourist precint - a 10 minute walk or a cheap three minute taxi ride. Rooms comfortable but a bit chilly. Miguel and the staff were very helpful. If you need a driver to get you to the sights, ask for Luis. As this is basically a three star option it lacks the facilities we usually have a higher star hotels. However, for three stars this is pretty good!!!

6/10 Okay

Rick, florida

Liked: Cleanliness, staff & service
high price, low amenities
The problem was bad wi fi, tv not working, breakfast minimum and I paid more than any hotel in ecuador. Room dated but clean, management friendly.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice spot.
Lovely converted mansion with a courtyard in a convenient neighborhood. Overall clean with hot water but spotty wifi. TV screen was small and didn't immediately work (the onsite technician needed to be alerted). Breakfast was delicious. Service was excellent. Next to the foreign consulates.

10/10 Excellent

Marie, Los Angeles County, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La Cartuja Top Notch!
What a wonderfully convenient neighborhood, close to the big museum and Casa Cultura (a must-do, free admission and really top-notch), and the park with art shows on weekends, three blocks from in-town artesan's market, and close the some of the bigger, more touristy-hotels if you need a "fix" in one of their bars. La Cartuja staff outstanding- friendly, kind, completely helpful with everything requested. The rooms just right for the price, and a comfy living-room/library style public area, not to mention the garden. We were only there for three days, and busy all the time, but when we come back Cartuja would be our first choice as a base for a longer visit to the region!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
It is not an extravagant hotel but who needs luxury anyway. For the price it is excellent, so is the location and the staff. Highly recommended.