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Swiss-Belsuites Pounamu Queenstown

5.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Swiss-Belsuites Pounamu Queenstown

Lake View Swiss-SuperSuite Two Bedroom
View from property
Exterior
Premium bedding, desk, laptop workspace, soundproofing
LCD TV

Reviews

8.4 out of 10

Very good

Popular amenities

  • Parking available
  • Breakfast available
  • Washer
  • Barbecue grill
  • Housekeeping
  • Dryer

Explore the area

Map
110 Frankton Road, Queenstown, 9300
  • Queenstown Gardens
    10 min walk
  • Queenstown Beach
    12 min walk
  • Queenstown Ice Arena
    12 min walk
  • Queenstown (ZQN-Queenstown Intl.)
    7 min drive
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Room options

View all photos for Lake View Swiss-SuperSuite One Bedroom

Lake View Swiss-SuperSuite One Bedroom

Lake View Swiss-SuperSuite One Bedroom

  • 74 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Alpine Two Bedroom Suite

Alpine Two Bedroom Suite | Private kitchen

Alpine Two Bedroom Suite

  • 104 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

View all photos for Guest Room - Courtyard Facing

Premium bedding, desk, laptop workspace, soundproofing

Guest Room - Courtyard Facing

  • 21 sq m
  • Studio
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Lake View One Bedroom Suite

LCD TV

Lake View One Bedroom Suite

  • 74 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Lake View Swiss-SuperSuite Two Bedroom

Premium bedding, desk, laptop workspace, soundproofing

Lake View Swiss-SuperSuite Two Bedroom

  • 104 sq m
  • 2 bedrooms
  • Lake view
  • Sleeps 4
  • 2 King Beds

View all photos for Lake View Two Bedroom Suites

LCD TV

Lake View Two Bedroom Suites

  • 104 sq m
  • 2 bedrooms
  • Lake view
  • Sleeps 4
  • 2 King Beds OR 4 Twin Beds

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About this property

Swiss-Belsuites Pounamu Queenstown

Family fun in the mountains, near snowboarding
The slopes await you at Swiss-Belsuites Pounamu Queenstown, which features ski storage and ski passes. Each apartment offers free WiFi and free wired Internet, an LCD TV with satellite channels, plus a washer/dryer and a refrigerator. Added amenities include a microwave, premium bedding, and an electric kettle.
Swiss-Belsuites Pounamu Queenstown offers 38 accommodations with washers/dryers and hair dryers. Beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and complimentary toiletries.

This Queenstown aparthotel provides complimentary wired and wireless Internet access. LCD televisions come with premium satellite channels. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Swiss-Belsuites Pounamu Queenstown. During your stay, you're just a quick walk from Lake Wakatipu. Free WiFi in public areas, breakfast (surcharge), and dry cleaning service are available. Built in 2005, this luxury aparthotel has 38 apartments on 2 floors. Each apartment offers free WiFi and a washer/dryer.
  • Each apartment offers a washer/dryer, an LCD TV, and a refrigerator
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Self parking available for a fee
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes bike rentals and ski equipment rentals
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 10 minutes by foot from Queenstown Gardens and a 2-minute drive from SKYCITY Wharf Casino
  • Ski shuttle service available for a fee
Getting to the slopes is a breeze with this mountain aparthotel's ski shuttle (surcharge). Swiss-Belsuites Pounamu Queenstown helps provide the perfect ski vacation with ski storage, ski equipment rentals, and ski passes.

Public spaces have free WiFi. Parking is available for a fee.

This 5-star Queenstown aparthotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 8:00 AM to 10:00 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Filipino, French, Spanish

Property amenities

Beach

  • Near the beach

Ski

  • Snow tubing, skiing lessons and snowboarding nearby
  • Ski shuttle (surcharge)
  • Ski storage
  • Ski shuttle nearby
  • Ski passes
  • Ski equipment hire

Pool/Spa

  • Hot springs nearby

Internet

  • Free WiFi
  • Free in-room WiFi has a 4-device limit

Parking and transport

  • Covered self parking on site (NZD 10 per night)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Ski shuttle (surcharge)

Family friendly

  • Free cot/infant bed
  • Babysitting (surcharge)

Food and drink

  • Fridge
  • Microwave
  • Electric kettle

Dining

  • Continental breakfast available for a fee daily 8:00 AM–10:00 AM: NZD 20 per person

Bedrooms

  • Premium bedding
  • Bed sheets provided

Bathrooms

  • Shower
  • Toilet paper
  • Towels provided
  • Hairdryer
  • Shampoo
  • Soap
  • Free toiletries

Entertainment

  • LCD TV with satellite service

Outdoor areas

  • Barbecue
  • Garden
  • Picnic area

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 90
  • No lifts
  • Soundproofing
  • 10 steps to reach property
  • Wheelchair-accessible (with limits)
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Iron/ironing board
  • Luggage storage
  • Safe at front desk
  • Front desk (limited hours)

Location highlights

  • Near the airport
  • In the business district
  • In the shopping district
  • In the city centre
  • In the mountains

Things to do

  • Fitness facilities nearby
  • Bike hire on site
  • Segway hire/tours nearby
  • Boat tours nearby
  • Snowmobiling nearby
  • Hiking/biking trails nearby
  • Rafting nearby
  • Snowshoeing nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby

Safety features

  • Carbon monoxide detector installed (host has indicated that there is a carbon monoxide detector on the property)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Fire extinguisher
  • Security system

General

  • 38 rooms
  • 2 floors
  • 4 buildings
  • Built in 2005
  • Eco-friendly cleaning products provided

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours
For more details, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 300.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately NZD 20 per person
  • Covered self parking fee: NZD 10 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:30 AM - 10:00 PM.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
WiFi is limited to four passwords per guestroom, per stay. A surcharge applies for additional usage.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi has a 4-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Pounamu
Pounamu Apartments
Swiss-Belsuites Pounamu Queenstown Apartment
Pounamu Queenstown
Queenstown Pounamu Apartments
Pounamu Apartments Hotel Queenstown
Pounamu Apartments Queenstown Apartment
Pounamu Apartments Apartment
Swiss-Belsuites Pounamu Apartment
Swiss-Belsuites Pounamu
Swiss Belsuites Pounamu Apartments Queenstown
Swiss Belsuites Pounamu Queenstown
Swiss-Belsuites Pounamu Queenstown Aparthotel
Swiss-Belsuites Pounamu Queenstown Queenstown
Swiss-Belsuites Pounamu Queenstown Aparthotel Queenstown

Swiss-Belsuites Pounamu Queenstown Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 619 out of 1229 reviews" "
Rating 8 - Good. 372 out of 1229 reviews" "
Rating 6 - Okay. 129 out of 1229 reviews" "
Rating 4 - Poor. 73 out of 1229 reviews" "
Rating 2 - Terrible. 36 out of 1229 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Donella

Liked: Cleanliness, amenities, room comfort
A nice spacious apartment but didn't like the couch. Handy to bus stop.
Stayed 7 nights in Sep 2024

8/10 Good

Phillip

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a lovely stay for 3 nights, spoilt only by the very loud bathroom fan which goes on with the lights (they need to separate the lights from the fan); water turned off without notice for 10-15 minutes (unfortunately I was in the shower and when I asked reception they said maintenance had to replace a filter - why did this have to happen at 10:30am?); TV remote not working all the time in the lounge (and bedroom remote would not work with the lounge tv even though same brand); sofas in lounge too large for the space; pillows a bit lumpy. Despite that, location and other aspects of the apartment were fine.
Stayed 3 nights in Sep 2024

6/10 Okay

Navtej Singh

Travelled with partner
Disliked: Property conditions & facilities
The rooms were quite average, does not give you the feeling of 5 star, neither they offer much of the facilities which make them stand out. It is like an apartment with small room which every other motel would offer.
Stayed 7 nights in Sep 2024

6/10 Okay

Craig

Travelled with partner
Rooms made up in afternoon made relaxing difficult
Stayed 2 nights in Sep 2024

8/10 Good

Rachel

Travelled with family
The unit we had was up a driveway that had huge potholes, kitchen equipment average, and underfloor heating in the bathroom not working. The staff were excellent and helpful, and it was lovely and quiet. It's very average compared to another venue I've stayed in, central Queenstown, for the same cost.
Stayed 4 nights in Sep 2024

10/10 Excellent

Kellee, Port Macquarie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Quiet location, gorgeous views, great facilities within the apartment, thoroughly enjoyed the stay
Stayed 7 nights in Aug 2024

6/10 Okay

Peter

Travelled with group
Liked: Cleanliness, property conditions & facilities
From the photographs on-line the impression was each room had a lake view (we felt we were in the dungeon, with no view), additionally the rooms appeared larger in the photographs then they were in reality (very small) also large amount of stairs to reach your room, if mobility issues forget about booking this place.
Stayed 2 nights in Sep 2024

10/10 Excellent

Sarah

Liked: Cleanliness, property conditions & facilities
Great customer service, stunning views and great room. Not too far from town center
Stayed 3 nights in Aug 2024

8/10 Good

Anna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, easy walk into Queenstown, quiet and lots of space. Perfect location for ski fields.
Stayed 7 nights in Aug 2024

8/10 Good

Anthony

Travelled with family
Stayed 11 nights in Aug 2024

10/10 Excellent

Wenqing

Stayed 1 night in Aug 2024

10/10 Excellent

Stuart

Liked: Cleanliness, property conditions & facilities
Really good property. Will book again .House keeping was great
Stayed 3 nights in Aug 2024

8/10 Good

Chamandeep

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This property is amazing to stay in but this time around housekeeping didnt do the clening or replace new amenities. We stayed 3 nights it was amazing just a let down was the housekeeping.
Stayed 3 nights in Aug 2024

6/10 Okay

Paul

Business traveller
Liked: Cleanliness, room comfort
OK
Good space. Kitchen area tired and cooking equipment not usable Dishwasher did not work. Asked reception twice on second and third day but no action taken
Stayed 4 nights in Aug 2024

10/10 Excellent

cheng mao

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice lake view from the unit with lots of amenities. Around 10 mins drive to city center.
Stayed 3 nights in Aug 2024

8/10 Good

Mick

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Bedroom location was great, overall condition poor! Needs a renovation in our opinion.
Stayed 1 night in Aug 2024

10/10 Excellent

Emily Alice

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved our stay, thank you for making it so special
Stayed 5 nights in Aug 2024

10/10 Excellent

Madison

Travelled with partner
awesome stay
Stayed 7 nights in Jul 2024

8/10 Good

John Carl

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice big apartment. Beds were too soft for us. Staff very helpful. Great view of the lake
Stayed 7 nights in Jul 2024

10/10 Excellent

Janika Eryl

Stayed 3 nights in Jul 2024

10/10 Excellent

Liz

Travelled with partner
Liked: Property conditions & facilities
We enjoyed our stay very much and would definitely stay here again. We stayed for three nights and there were some maintenance hiccups on the first night however these were rectified immediately the next morning by very helpful responsive staff. The view of the lake and the Remarkables out the lounge window is magical and the apartment is beautifully appointed. Great location - close to Queenstown and easy access to explore the rest of Central Otago.
Stayed 3 nights in Aug 2024

8/10 Good

Wayne

Stayed 2 nights in Jul 2024

6/10 Okay

Nicky

Liked: Cleanliness
Was very small room and pictures of room does not match room booked.
Stayed 5 nights in Jul 2024

10/10 Excellent

Maliu

Liked: Cleanliness, amenities, property conditions & facilities
Very nice
Stayed 5 nights in Jul 2024

10/10 Excellent

kirralee

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Stuff are super friendly, such a clean room and beautiful view. Would definitely recommend and stay again loved it.
Stayed 4 nights in Jul 2024