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Rydges Lakeland Resort Queenstown

3.5 star property

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Photo gallery for Rydges Lakeland Resort Queenstown

Exterior
Interior entrance
Poolside views, open daily
Poolside views, open daily
Front of property

Reviews

7.2 out of 10
Good

Popular amenities

  • Room service
  • Parking available
  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
38-54 Lake Esplanade, Queenstown, 9300
  • SKYCITY Wharf Casino
    ‪6 min walk‬
  • Steamer Wharf
    ‪6 min walk‬
  • TSS Earnslaw Steamship
    ‪7 min walk‬
  • Queenstown (ZQN-Queenstown Intl.)
    ‪14 min drive‬

Room options

View all photos for Lake View King Room

Lake View King Room

Lake View King Room

  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Lake View Family Room

Lake View Family Room

Lake View Family Room

  • 36 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 Bedroom, Lake View

Junior Suite, 1 Bedroom, Lake View

Junior Suite, 1 Bedroom, Lake View

  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Lake View Twin Room

Lake View Twin Room | Lake view

Lake View Twin Room

  • Lake view
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior

Holiday Inn Express And Suites Queenstown by IHG

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, (1009)
The price is €278
for 1 room
includes taxes & fees
6 Mar - 7 Mar
Holiday Inn Express And Suites Queenstown by IHG

About this property

Rydges Lakeland Resort Queenstown

Eco-certified Queenstown hotel in Queenstown City Centre with a sauna
An outdoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a sauna, and self parking.
Rydges Lakeland Resort Queenstown offers 72 accommodations with safes and coffee/tea makers. A pillow menu is available. Plasma televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include an outdoor pool and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Rydges Lakeland Resort Queenstown's great location gets high marks from our customers. During your stay, you're just a quick walk from Lake Wakatipu. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Enjoy local cuisine while dining at Bazaar
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a sauna
  • Guests have great things to say about the location and the helpful staff
  • Steps from Lake Wakatipu and 6 minutes by foot from SKYCITY Wharf Casino
Rydges Lakeland Resort Queenstown offers its guests an outdoor pool and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 7126 square feet (662 square meters) and includes conference space. Multilingual staff, ski storage, and tour/ticket assistance are also featured at the eco-certified Rydges Lakeland Resort Queenstown. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Queenstown hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.
Bazaar - This restaurant specializes in local cuisine and serves breakfast only. Guests can enjoy drinks at the bar.
Reds Bar - This poolside bar serves light fare only. Happy hour is offered. Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (NZD 25.00 per night)
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: NZD 39 for adults and NZD 20 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Bazaar
  • Reds Bar

Things to do

  • Motorised watercraft
  • Outdoor pool
  • Sauna

Family friendly

  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski passes
  • Ski storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference space (7126 square feet)
  • Meeting rooms

Outdoors

  • Pool sunloungers
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Rooftop garden
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Pillow menu

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Plasma TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Fridge

More

  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • In-room massage
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2.00 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 39 for adults and NZD 20 for children
  • Uncovered self parking fee: NZD 25.00 per night
  • Credit card charges are subject to a surcharge of 2.00 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Lakeland Queenstown
Lakeland Resort Queenstown
Queenstown Rydges
Queenstown Rydges Lakeland Resort
Rydges Lakeland
Rydges Lakeland Queenstown
Rydges Lakeland Resort
Rydges Lakeland Resort Queenstown
Rydges Queenstown
Rydges Resort Queenstown
Rydges Lakeland Hotel Queenstown
Rydges Lakeland Queenstown
Rydges Lakeland Resort Queenstown Hotel
Rydges Lakeland Resort Queenstown Queenstown
Rydges Lakeland Resort Queenstown Hotel Queenstown

Rydges Lakeland Resort Queenstown Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 236 out of 1000 reviews
Rating 8 - Good. 335 out of 1000 reviews
Rating 6 - Okay. 235 out of 1000 reviews
Rating 4 - Poor. 125 out of 1000 reviews
Rating 2 - Terrible. 69 out of 1000 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Philip

Liked: Cleanliness
Stayed 1 night in Nov 2024

6/10 Okay

Joel

Business traveller
Disliked: Cleanliness, amenities
Stayed on the ground level apartments. Great location but the rooms are very average to be nice. No air conditioning (that works or from this decade). Amenities really poor and bathroom terrible. Great location but if I had my time again I’d book another hotel.
Stayed 1 night in Nov 2024

6/10 Okay

Godfrey, Sechelt

It looks run down and cost a lot for very average conditions on the lake which was nice. About 750 meters from downtown
Stayed 4 nights in Nov 2024

10/10 Excellent

Dale

Stayed 3 nights in Nov 2024

8/10 Good

Fane

Liked: Staff & service
Stayed 2 nights in Nov 2024

6/10 Okay

Mark

Liked: Staff & service
Standard room was more basic, on the 6th floor by restaurant, very loud hallway music, which was loud even in the room, only one power point in the room, would not book this room again, shame as other rooms and stays have been good.
Stayed 2 nights in Oct 2024

6/10 Okay

Courtney

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The rooms are not sound proof at all, we could hear conversations next door so clearly. Not great for a relaxing stay or sleep
Stayed 3 nights in Oct 2024

4/10 Poor

Andrew

Disliked: Property conditions & facilities
Construction on site where I paid $25 a day for parking and didn't feel comfortable parking my Porsche there. My toilet was used in my room while we were out and the smell when we returned was unbearable. I do understand that people need to go when they need to go but not in a room that has guests in. Not acceptable
Stayed 3 nights in Oct 2024

8/10 Good

Debra

Liked: Cleanliness, staff & service
Stayed 7 nights in Oct 2024

8/10 Good

Darren

Travelled with partner
…
Stayed 2 nights in Oct 2024

4/10 Poor

Stephen, Pukekohe

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I feel the room was poor standed, No aircon No exbelair fan. Sorry for the money, not sure if we would be back to stay there ??
Stayed 4 nights in Sep 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything, normal hotel noises, nice bed.
Stayed 1 night in Oct 2024

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3 night stay nice place easy flat walk to town 5 minutes. Shower bit tight
Stayed 3 nights in Sep 2024

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

6/10 Okay

Denise

Travelled with family
Great view of lake. Found out on checkin there was no parking -had to pay $25 per day.
Stayed 3 nights in Sep 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were good and hotel is in a good location with an easy stroll into town.
Stayed 1 night in Sep 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful views from the my room and the dining room, I’d say the best views from a hotel in Queenstown. I’m thinking of coming back for a summer holiday.
Stayed 5 nights in Sep 2024

6/10 Okay

Heidi

Liked: Staff & service
Disliked: Property conditions & facilities
Outdated rooms
Stayed 5 nights in Sep 2024

8/10 Good

mark

Stayed 2 nights in Sep 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, amenities
All good
Stayed 1 night in Sep 2024

4/10 Poor

Anthony

Disliked: Property conditions & facilities
-
Stayed 2 nights in Aug 2024

8/10 Good

Graham

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff excellent on check in. Hotel sowing its age a little. Very convenient to Queenstown city centre
Stayed 1 night in Aug 2024

4/10 Poor

Sonja

Disliked: Property conditions & facilities
The beds were excellent. Excellent hot water supply. Cold water tap to bath had no water. Had to run shower on cold to put cold water in bath. Water pressure for shower pitiful. Shower either very hot or cold. No way could control heat of shower apart from hot or cold Leak from bath/shower running along metal strip between corridor carpet and bathroom tiles. No heating in bedroom. No shower cap or anything like that.
Stayed 3 nights in Aug 2024

2/10 Terrible

Anthony

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Misleading marketing and room descriptions
We were very disappointed. We booked a junior suite overlooking the lake. We got a dingy, grubby, old and small room on the 1st floor. No majestic lake views...just the carpark, road and park adjoining the lake. After complaining the reception we where moved to an alternate room, on level 5. Unfortunately the room was exactly the same as the original. Still old, dingy, not clean...and small. Higher up, but still no lake view. There is an large outdoor common patio area that blocked all views. Unfortunately, while Rydges has a great location and was classy years ago...it is long past it now. I know there are refurbs happening in parts, but until completed the owners need to change their marketing and room descriptions and stop misleading customers to expect something more than you can deliver. The rooms we saw were NOT suites and should not be promoted that way...and sold for the rates asked. The only good thing to report on was the service and care shown by the duty manager. Harry deserves 5 stars for going above and beyond in sorting the problems.
Stayed 3 nights in Jul 2024