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DoubleTree by Hilton Queenstown

4.5 star property

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Photo gallery for DoubleTree by Hilton Queenstown

In-room safe, soundproofing, free WiFi, bed sheets
Reception
Exterior
Bar (on property)
Room, Accessible, Non Smoking

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Room service
  • Gym
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
Kawarau Village 79 Peninsula Road, Kawarau Falls, 9300
  • Remarkables Park Town Centre
    ‪5 min drive‬
  • Queenstown Event Centre
    ‪5 min drive‬
  • Queenstown Gardens
    ‪11 min drive‬
  • Queenstown (ZQN-Queenstown Intl.)
    ‪5 min drive‬

Room options

View all photos for Twin Room

In-room safe, soundproofing, free WiFi, bed sheets

Twin Room

  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 30 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Twin Room

In-room safe, soundproofing, free WiFi, bed sheets

Deluxe Twin Room

  • 30 sq m
  • Lake view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, Accessible, Non Smoking

Room, Accessible, Non Smoking

Room, Accessible, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room

In-room safe, soundproofing, free WiFi, bed sheets

Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Similar properties

Exterior

Hilton Queenstown Resort & Spa

  • Pool
  • Hot tub
  • Spa
  • Free WiFi
4.3 out of 5, Excellent, (1002)
The price is €168
for 1 room
includes taxes & fees
9 Mar - 10 Mar
Hilton Queenstown Resort & Spa

About this property

DoubleTree by Hilton Queenstown

Lakefront hotel with a fitness center and a 24-hour front desk
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Other amenities include a snack bar/deli, a coffee shop/cafe, and WiFi in public areas.
DoubleTree by Hilton Queenstown offers 98 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Accommodations offer separate sitting areas. 32-inch LCD televisions come with premium cable channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Kawarau Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and safes. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at DoubleTree by Hilton Queenstown. During your stay, you're just a quick walk from Lake Wakatipu. Enjoy features like a restaurant, a gym, and a bar.
  • Free WiFi
  • Enjoy Asian cuisine while dining at Me & Mee Noodle Bar
  • Full breakfast served daily for a fee
  • WiFi and wired Internet in some public areas for a fee
  • Self parking available for a fee
  • Services include babysitting, free grocery shopping service, and dry cleaning/laundry
  • Onsite recreation includes a gym, bike rentals, and ski equipment rentals
  • 6 minutes by foot from Lake Wakatipu and a 4-minute drive from The Kingston Flyer
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have WiFi and wired Internet for a fee. A fitness center, a vending machine, and ski storage are also featured at the luxury DoubleTree by Hilton Queenstown. The hotel can provide concierge services, a complimentary grocery shopping service, and wedding services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Kawarau Falls hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:00 AM to 10:30 AM and on weekends from 6:00 AM to 11:00 AM.
Me & Mee Noodle Bar - This restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Stacks Pub - This restaurant serves lunch and dinner. Open daily.
Wakatipu Grill - This restaurant serves breakfast and dinner. Open daily.
A complimentary grocery shopping service is offered and 24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, French, German, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi, Wired Internet (NZD 9.95)
  • Available in some public areas: WiFi (NZD 14.95), Wired Internet (surcharge)

Parking and public transport

  • Self parking on site (NZD 16 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Ski shuttle nearby

Food and drink

  • Full breakfast available for a fee 6:00 AM–10:30 AM on weekdays and 6:00 AM–11:00 AM on weekends: NZD 35 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Me & Mee Noodle Bar
  • Stacks Pub
  • Wakatipu Grill

Things to do

  • Bike rentals
  • Fitness centre
  • Shopping

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Free food shopping service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Ski equipment hire
  • Ski passes
  • Ski storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels
  • iPod dock
  • Premium channels

Food and drink

  • Fridge

More

  • Connecting rooms available
  • Free newspapers
  • Laptop-compatible safe
  • Separate sitting area
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately NZD 35 per person
  • Fee for in-room wired internet: NZD 9.95 (rates may vary)
  • Fee for wireless internet in public areas: NZD 14.95 (rates may vary)
  • Fee for wired internet in public areas: NZD 14.95 (rates may vary)
  • Self parking fee: NZD 16 per day
  • Credit card charges are subject to a surcharge of 2 percent
  • A facilities fee includes use of: sauna; hot tub; swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Access to the indoor swimming pool, hot tub, sauna, and steam room is available for a surcharge.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hilton Kawarau
Kawarau
Kawarau Hilton
Kawarau Hotel
Kawarau Hotel Hilton
Kawarau Hotel Managed Hilton
Kawarau Hotel Managed Hilton Queenstown
Kawarau Managed Hilton
Kawarau Managed Hilton Queenstown
DoubleTree Hilton Queenstown Hotel
DoubleTree Hilton Queenstown
Kawarau Hotel, Managed By Hilton Hotel Queenstown
DoubleTree by Hilton Queenstown Hotel
DoubleTree by Hilton Queenstown Kawarau Falls
DoubleTree by Hilton Queenstown Hotel Kawarau Falls

DoubleTree by Hilton Queenstown Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 507 out of 1001 reviews
Rating 8 - Good. 295 out of 1001 reviews
Rating 6 - Okay. 114 out of 1001 reviews
Rating 4 - Poor. 61 out of 1001 reviews
Rating 2 - Terrible. 24 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Emma

Stayed 2 nights in Oct 2024

8/10 Good

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a nice easy stay, only point of feedback is the scent they use in reception and the lifts is awful.
Stayed 3 nights in Nov 2024

2/10 Terrible

Peter

Stayed 1 night in Oct 2024

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Doubletree was close to the Queenstown Airport, but located in a private part of Frankton. Only about 6 minute drive to Remarkables Shopping Center and 15-20 minutes to Queenstown (may be 20 min due to road construction to Queenstown). Wonderful views of the lake and the Remarkables mountains! The service, room, hotel, and breakfast buffet were all incredible! This was my favorite stay during my 3 week trip in New Zealand. Convenient, underground garage parking available; kitchenette in-room for light cooking, very good heating/air conditioning in-room
Stayed 2 nights in Oct 2024

10/10 Excellent

Fleishia

Stayed 1 night in Oct 2024

10/10 Excellent

Abhishek

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was next to the lake so the view and environment was serene.
Stayed 5 nights in Oct 2024

10/10 Excellent

RAY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Noel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room and excellent service
Stayed 2 nights in Oct 2024

10/10 Excellent

HALIDANE

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet and beautiful surrounding
Stayed 2 nights in Oct 2024

10/10 Excellent

Penelope

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay
Stayed 2 nights in Aug 2024

6/10 Okay

Teresa

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Paul

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

hannah

Stayed 3 nights in Aug 2024

6/10 Okay

Teresa

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Not Clean. But nice enough.
Dirty room, furnishings worn. I found bottle caps by the bed on the floor. Furniture fabric coming apart on bed and lounge chair. Coushions worn and dirty. Aside from that, the service was wonderful. All staff were friendly. Rooms are nice and quiet. Beautiful location on the lake, nice for a morning stroll. Easy parking (paid). Room service had Dairy Free options. Mushroom risotto -beautiful. Was charged $5.00 tray fee, weird. Overall a relaxing stay, I ended up staying another night.
Stayed 1 night in Sep 2024

10/10 Excellent

Clay

Liked: Cleanliness, staff & service, amenities
The Staff is amazing and great beds!!
Stayed 1 night in Sep 2024

6/10 Okay

Sulabha

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Did not like that there were not any charging stations in the bedroom. Only one trash container in the bathroom. Breakfast was wonderful.
Stayed 3 nights in Sep 2024

10/10 Excellent

Piotr

Stayed 1 night in Aug 2024

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve had an amazing time! Especially the front desk was extra helpful and I was able to book myself in to the Hilton pool for one day next door. The room was spotless and I had everything needed for cooking/baking. The GYM is also at the Hilton hotel next door and can be used for free. I would just wishes for a brochure to get more information about the location/hotel/directions. Other then that 5/5 ✨
Stayed 2 nights in Aug 2024

8/10 Good

Jade

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

6/10 Okay

PY AMY

Travelled with group
Liked: Cleanliness, property conditions & facilities
The place was clean and tidy. The digital app key card was abit confusing at first.
Stayed 2 nights in Aug 2024

10/10 Excellent

kylee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room service was amazing Staff super friendly and room was clean, stunning view.
Stayed 2 nights in Aug 2024

10/10 Excellent

Piotr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Great place, super clean in excellent condition, convenient location 2 minutes from water taxis.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jake

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 3 nights in Aug 2024

6/10 Okay

Gowan, Auckland

Liked: Cleanliness
Disliked: Property conditions & facilities
No parking
Stayed 1 night in Aug 2024