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DoubleTree by Hilton Queenstown

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Queenstown

In-room safe, soundproofing, free WiFi, bed sheets
Exterior
Bar (on property)
Room
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Gym
    Gym
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available

Explore the area

Map
Kawarau Village 79 Peninsula Road, Kawarau Falls, 9300
  • Remarkables Park Town Centre
    5 min drive
  • Queenstown Event Centre
    5 min drive
  • Queenstown Gardens
    11 min drive
  • Queenstown (ZQN-Queenstown Intl.)
    5 min drive

Room options

View all photos for Twin Room

In-room safe, soundproofing, free WiFi, bed sheets

Twin Room

  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 30 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Twin Room

In-room safe, soundproofing, free WiFi, bed sheets

Deluxe Twin Room

  • 30 sq m
  • Lake view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, Accessible, Non Smoking

Room, Accessible, Non Smoking

Room, Accessible, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room

In-room safe, soundproofing, free WiFi, bed sheets

Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Similar properties

Exterior
Hilton Queenstown Resort & Spa
Pool
Hot tub
Spa
Free WiFi
4.3 out of 5, Excellent, (1004)
The price is €256
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Hilton Queenstown Resort & Spa

About this property

DoubleTree by Hilton Queenstown

Lakefront hotel with a fitness center and a 24-hour front desk
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Other amenities include a snack bar/deli, a coffee shop/cafe, and WiFi in public areas.
DoubleTree by Hilton Queenstown offers 98 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Accommodations offer separate sitting areas. 32-inch LCD televisions come with premium cable channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Kawarau Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and safes. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at DoubleTree by Hilton Queenstown. During your stay, you're just a quick walk from Lake Wakatipu. Enjoy features like a restaurant, a gym, and a bar.
  • Free WiFi
  • Enjoy Asian cuisine while dining at Me & Mee Noodle Bar
  • Full breakfast served daily for a fee
  • WiFi and wired Internet in some public areas for a fee
  • Self parking available for a fee
  • Services include babysitting, free grocery shopping service, and dry cleaning/laundry
  • Onsite recreation includes a gym, ski equipment rentals, and bike rentals
  • 6 minutes by foot from Lake Wakatipu and a 4-minute drive from The Kingston Flyer
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have WiFi and wired Internet for a fee. A fitness center, a vending machine, and ski storage are also featured at the luxury DoubleTree by Hilton Queenstown. The hotel can provide concierge services, a complimentary grocery shopping service, and wedding services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Kawarau Falls hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:00 AM to 10:30 AM and on weekends from 6:00 AM to 11:00 AM.
Me & Mee Noodle Bar - This restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Stacks Pub - This restaurant serves lunch and dinner. Open daily.
Wakatipu Grill - This restaurant serves breakfast and dinner. Open daily.
A complimentary grocery shopping service is offered and 24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, French, German, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi, Wired Internet (NZD 9.95)
  • Available in some public areas: WiFi (NZD 14.95), Wired Internet (surcharge)

Parking and public transport

  • Self parking on site (NZD 16 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Ski shuttle nearby

Food and drink

  • Full breakfast available for a fee 6:00 AM–10:30 AM on weekdays and 6:00 AM–11:00 AM on weekends: NZD 35 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Me & Mee Noodle Bar
  • Stacks Pub
  • Wakatipu Grill

Things to do

  • Bike rentals
  • Fitness centre
  • Shopping

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Free food shopping service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Ski equipment hire
  • Ski passes
  • Ski storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels
  • iPod dock
  • Premium channels

Food and drink

  • Fridge

More

  • Connecting rooms available
  • Free newspapers
  • Laptop-compatible safe
  • Separate sitting area
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately NZD 35 per person
  • Fee for in-room wired internet: NZD 9.95 (rates may vary)
  • Fee for wireless internet in public areas: NZD 14.95 (rates may vary)
  • Fee for wired internet in public areas: NZD 14.95 (rates may vary)
  • Self parking fee: NZD 16 per day
  • Credit card charges are subject to a surcharge of 2 percent
  • A facilities fee includes use of: sauna; spa tub; swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Access to the indoor swimming pool, hot tub, sauna, and steam room is available for a surcharge.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hilton Kawarau
Kawarau
Kawarau Hilton
Kawarau Hotel
Kawarau Hotel Hilton
Kawarau Hotel Managed Hilton
Kawarau Hotel Managed Hilton Queenstown
Kawarau Managed Hilton
Kawarau Managed Hilton Queenstown
DoubleTree Hilton Queenstown Hotel
DoubleTree Hilton Queenstown
Kawarau Hotel, Managed By Hilton Hotel Queenstown
DoubleTree by Hilton Queenstown Hotel
DoubleTree by Hilton Queenstown Kawarau Falls
DoubleTree by Hilton Queenstown Hotel Kawarau Falls

DoubleTree by Hilton Queenstown Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 508 out of 1001 reviews" "
Rating 8 - Good. 292 out of 1001 reviews" "
Rating 6 - Okay. 117 out of 1001 reviews" "
Rating 4 - Poor. 60 out of 1001 reviews" "
Rating 2 - Terrible. 24 out of 1001 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

kylee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room service was amazing Staff super friendly and room was clean, stunning view.
Stayed 2 nights in Aug 2024

10/10 Excellent

Piotr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Great place, super clean in excellent condition, convenient location 2 minutes from water taxis.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jake

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 3 nights in Aug 2024

6/10 Okay

Gowan, Auckland

Liked: Cleanliness
Disliked: Property conditions & facilities
No parking
Stayed 1 night in Aug 2024

10/10 Excellent

MA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room and gorgeous views. The bath is deep and so relaxing!
Stayed 1 night in Jul 2024

6/10 Okay

Dudley

Stayed 1 night in Aug 2024

8/10 Good

Tania

Travelled with partner
Liked: Amenities
Fit for what we needed and staff were all so friendly and accommodated us beautifully
Stayed 10 nights in Jul 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service
Wonderful
Stayed 1 night in Jul 2024

10/10 Excellent

Brendon

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot, and very accommodating staff.
Stayed 1 night in Jul 2024

10/10 Excellent

C

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location with great views
Stayed 1 night in Jul 2024

8/10 Good

Benjamin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A safe option in Queenstown, with a great lake view, the property is at a quiet corner and provided update and trendy setting for their international guest community.
Stayed 3 nights in Jul 2024

10/10 Excellent

Natanya

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely love the landscape of the view outside the hotel and our rooms!
Stayed 2 nights in Jul 2024

8/10 Good

Matthew

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Great spot. Great Hotel. Average Breakfast. House keeping sub standard. Would stay again
Stayed 6 nights in Jul 2024

10/10 Excellent

Courtney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is absolutely beautiful and we received an upgraded room right on the waterfront when we arrived at the property. Staff were extremely helpful throughout our stay.
Stayed 5 nights in Jun 2024

8/10 Good

Selena

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I liked how this property is away from the main city and has easy parking (charged). The quietness and service to ensure clean towels and room when you’re back from a day out.
Stayed 5 nights in Jun 2024

10/10 Excellent

Gigi

Stayed 1 night in Jun 2024

10/10 Excellent

Kavya

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Sneha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room service, room condition, location and view everything was top notch.. Complete value for money. Would be visiting again for sure.
Stayed 3 nights in Jun 2024

8/10 Good

Angela

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
One night breajk
Comfortable room. Cleaning not really up to standard. Reasonable rate for what it was
Stayed 1 night in Jun 2024

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were fantastic, and so helped and friendly. We got upgraded to a bigger rooms (and wouls like to say a big thank you). Would recommend staying here.
Stayed 1 night in Jun 2024

8/10 Good

Nicola

Travelled with partner
Liked: Cleanliness, amenities
We got upgraded which was really nice but the room was cold and awkward to get to
Stayed 1 night in Jun 2024

10/10 Excellent

Terry

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great to be able to arrange an early check-in as we needed to be at the Earnslaw wharf for a Walter Peak cruise. Water taxi transport option was cheap and quick. Room was basic but functional. A bit more care with cleaning could be taken. Overall very enjoyable
Stayed 1 night in May 2024

6/10 Okay

Sophia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not bad at all nice and quiet room is reasonable. Can use gym at Hilton for free however sauna and pool will be at an extra cost
Stayed 2 nights in May 2024

10/10 Excellent

Geoff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb location, beautiful units, wonderful surprise to get upgraded accommodation. Service was excellent, staff very friendly.
Stayed 3 nights in May 2024