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Caples Court

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Caples Court

Front of property – evening/night
Superior Studio with Lakeview | View from room
Studio, Bay View | Living area
Studio, Bay View | Living area
Studio, Bay View | Mountain view

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Housekeeping
  • Laundry
  • Outdoor space
  • Parking included
  • Free WiFi

Explore the area

Map
20 Stanley Street, Queenstown, 9300
  • Queenstown Gardens
    4 min walk
  • Queenstown Mall
    4 min walk
  • Queenstown Beach
    5 min walk
  • Queenstown (ZQN-Queenstown Intl.)
    8 min drive

Room options

View all photos for Studio, Garden View

Studio, Garden View | Garden view

Studio, Garden View

  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Executive Studio

Executive Studio | Mountain view

Executive Studio

  • Studio
  • 1 bathroom
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basement Budget Studio, No View

Basement Budget Studio, No View

Basement Budget Studio, No View

  • 15 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, Bay View

Studio, Bay View | Living area

Studio, Bay View

  • Studio
  • 1 bathroom
  • Bay view
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Bed

View all photos for Apartment, 1 Bedroom, Bay View

Apartment, 1 Bedroom, Bay View | Mountain view

Apartment, 1 Bedroom, Bay View

  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Apartment, 1 Bedroom, Bay View

Executive Apartment, 1 Bedroom, Bay View | Mountain view

Executive Apartment, 1 Bedroom, Bay View

  • 1 bedroom
  • 1 bathroom
  • Lake view
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Bed

View all photos for Apartment, 2 Bedrooms, Bay View

Apartment, 2 Bedrooms, Bay View | Balcony

Apartment, 2 Bedrooms, Bay View

  • 2 bedrooms
  • 1 bathroom
  • Lake view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Similar properties

Front of property

Blue Peaks Lodge

Parking included
Free WiFi
Laundry
Soundproof rooms
4.3 out of 5, Excellent, (763)
The price is €186
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Blue Peaks Lodge

About this property

Caples Court

Queenstown aparthotel in Queenstown City Centre with free parking
Laundry facilities, tour/ticket assistance, and a garden are available at this smoke-free aparthotel. Free WiFi in public areas and free self parking are also provided. Additionally, a porter/bellhop, a front-desk safe, and multilingual staff are onsite. Each apartment provides a refrigerator and a microwave, plus free WiFi and a flat-screen TV with satellite channels. Additional amenities include a coffee/tea maker, a hair dryer, and a shower.
Caples Court offers 10 accommodations with coffee/tea makers and hair dryers. Refrigerators and microwaves are provided. Bathrooms include showers.

This Queenstown aparthotel provides complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Caples Court, you're just a quick walk from Queenstown Arts Centre. Features include free WiFi in public areas and free self parking, plus laundry facilities. This comfortable aparthotel has 10 apartments on 3 floors. Each apartment includes amenities such as free WiFi and a flat-screen TV.
  • Each apartment offers a flat-screen TV, a refrigerator, and a microwave
  • Free WiFi
  • Free self parking
  • Services include tour or ticket assistance, a porter, and luggage storage
  • Steps from St Josephs Parish and 3 minutes by foot from Queenstown Arts Centre
Caples Court offers its guests multilingual staff, tour/ticket assistance, and a garden. WiFi is free in public spaces. Caples Court also features laundry facilities, a front-desk safe, and a porter. Limited free parking is available on a first-come, first-served basis.

This 3-star Queenstown aparthotel is smoke free.

Languages

English, French, Portuguese, Spanish

Property amenities

Beach

  • Near the beach

Ski

  • Close to a ski area, ski runs and ski lifts

Internet

  • Free WiFi

Parking and transport

  • Free self-parking on site
  • Limited on-site parking

Food and drink

  • Fridge
  • Microwave
  • Coffee/tea maker

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower
  • Hairdryer
  • Towels provided

Entertainment

  • Flat-screen TV with satellite service

Outdoor areas

  • Garden

Laundry

  • Laundry facilities
  • Laundry detergent

Comfort

  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lifts
  • Well-lit path to entrance
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Daily housekeeping
  • Multilingual staff
  • Iron/ironing board
  • Luggage storage
  • Safe at front desk
  • Front desk (limited hours)
  • Porter/bellboy

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)

General

  • 10 rooms
  • 3 floors
  • 1 building

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open daily from 8:00 AM - 5:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
The front desk is open from 8 AM-6:30 PM on December 24 and closed on December 25.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for NZD 50.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: NZD 50.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 8:00 AM - 5:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Caples Court
Caples Court Apartment
Caples Court Apartment Queenstown
Caples Court Queenstown
Caples Court Hotel Queenstown
Caples Court Aparthotel
Caples Court Queenstown
Caples Court Aparthotel Queenstown

Caples Court Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 143 out of 310 reviews" "
Rating 8 - Good. 124 out of 310 reviews" "
Rating 6 - Okay. 34 out of 310 reviews" "
Rating 4 - Poor. 6 out of 310 reviews" "
Rating 2 - Terrible. 3 out of 310 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Martin

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Property is rather run down and expect way better for price. Minimal parking and they need to upgrade to a digital TV for more options including subscriptions
Stayed 2 nights in Sep 2024

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, amenities
The host was so accomodating and I loved how the apartment was serviced every day.
Stayed 4 nights in Aug 2024

6/10 Okay

Sean, Berwick

Travelled with family
Liked: Cleanliness
Disliked: Amenities
The only redeeming feature for this property is the position, being close enough to the town centre for an easy walk (hilly though if you're pushing a pram or lugging any gear, but then, it IS Queenstown). The kitchen is NOT set up for prepping family meals: two electric hotplates, one small frying pan, a poor excuse for a microwave, and a baby fridge. no real bench space, no real space at all. beds were ok, but not for the price paid. The 'Bay View' I paid extra for was only from the small kitchen window, or if you went outside on the shared walkway/deck. Don't bring a big car if you plan on parking in their underground area, it's tight! We were lucky enough to be given the motor home space right out front of the building, which easily accommodated our Ford Ranger (but right next to the open footpath), but otherwise it would have been street parking which is max 3hrs 7 days a week. Staff were pleasant and easy to deal with. Oh, the hot water was non existent on our last day, and water pressure was really poor (very unusual in NZ from many years experience). All in all, I had many options at the time of booking, but went with this apartment as it read a lot better than the reality. disappointing after 2 weeks in beautiful Cardrona Valley in a stunning 2 bedroom apartment that was cheaper!
Stayed 2 nights in Aug 2024

4/10 Poor

Hayley

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Hamish, Christchurch

Stayed 4 nights in Jun 2024

8/10 Good

Alex, Banning

Liked: Amenities, property conditions & facilities
5-10 minute walk to town. Time dependent on whether you are walking down or back up. :) Spacious room. Motel area, so people always coming/going on the street. But very convenient if you don't have a car. Would gladly stay here again.
Stayed 2 nights in Jun 2024

10/10 Excellent

Chris

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Apr 2024

6/10 Okay

Kalvin

It had a great view of the harbour. It looked like it needed some renovations.
Stayed 3 nights in Mar 2024

6/10 Okay

Michael

Travelled with partner
Disliked: Cleanliness
Short walk to city centre, quiet.
Stayed 3 nights in Mar 2024

6/10 Okay

John

Liked: Cleanliness, room comfort
Close to centre
Reasonable place, tired looking on outside but room was comfortable.
Stayed 3 nights in Mar 2024

8/10 Good

Christine

Liked: Cleanliness, room comfort
Comfy
Very useful location and unit comfy but complex in need of some repair with a dodgy entry step, and need for some garden upkeep
Stayed 5 nights in Mar 2024

8/10 Good

Michelle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Bathroom was difficult to use due to the very small size. The toilet sprayed water all over the seat, even when the lid was closed. Otherwise the room and property was great and perfect location to downtown
Stayed 2 nights in Mar 2024

6/10 Okay

Debbie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was great however we had to ask for wine glasses and there was no dish cloth to wash the dishes and when we asked they had no idea what I was talking about, the condiments were empty, the parking was available but very tight and difficult
Stayed 3 nights in Mar 2024

4/10 Poor

Ruth

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
We booked for 2 adults and a 2 year old child and were given a unit with a queen size bed being expected to sleep the child in bed with us. The manager was rude and gave us a porta cot mattress to put on the floor. There was a nail sticking up in the deck and a hole in the stairs going up to the next unit. We would never return or recommend this motel
Stayed 2 nights in Mar 2024

6/10 Okay

Jan

Travelled with group
Disliked: Property conditions & facilities
The location of our room gave us a great view of the lake and the gondola on the mountain. The beds were comfortable with crisp clean sheets with either soft or hard pillows. The shower worked well. The reception staff were very friendly and we had an early check in. A short walk into main Queenstown. The wardrobe was broken with a big sign saying it must not be used and would be replaced, but it wasn’t. The seating outside was broken and the stairs to the carpark were uneven and shabby. The fridge ice compartment was frozen solid and the missing door meant it froze everything in the fridge. We were told to turn down the thermostat and it subsequently defrosted all over the kitchen floor. The hob was very old and in need of replacement, it was also greasy/unclean so wasn’t used. Towels and milk were replaced, but very late in the day. The WiFi was very weak and the television picture was hazy at times.
Stayed 3 nights in Mar 2024

8/10 Good

Ross

Travelled with group
Liked: Cleanliness, property conditions & facilities
Easy stay, everything as expected, no hassles no problems.
Stayed 4 nights in Feb 2024

10/10 Excellent

William, Redding

Liked: Cleanliness, property conditions & facilities
easy checking in and out
Stayed 3 nights in Mar 2024

6/10 Okay

Ravi, Manlius

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
A tired old motel. The location is great---close to the central part of the town and good views of the lake and the mountains---the management keeps the motel clean and provides decent amenities and I must mention that my bed was great. However, all of it does not overcome the tired old look of the rooms. The place needs a facelift, especially for the prices charged. An opportunity for a developer. I booked it from 8,000 miles away guided by limited information. Had I known the state of the motel, I would have paid a few bucks more and stayed at a better branded hotel such as the Novotel.
Stayed 4 nights in Mar 2024

2/10 Terrible

Steven

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Caples Court had different dates for my visit than my Expedia confirmation. Wi-Fi was terrible. Had to stand by office for it to work. Shower curtain was moldy. Allergies bothered me in the room.
Stayed 3 nights in Feb 2024

10/10 Excellent

Diane

Liked: Cleanliness, property conditions & facilities
Close to town
Stayed 3 nights in Feb 2024

8/10 Good

Bounliueng

Liked: Cleanliness
Close to everything.
Stayed 3 nights in Feb 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Small but very well equipped, highly recommend. If we had bought our own food, we could have stayed there for a week no problem.
Stayed 1 night in Feb 2024

8/10 Good

Lexie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing location very walkable to the downtown. Parking was tricky even with a small car but we made it work. Nice play to stay with good wifi, amenities and views.
Stayed 1 night in Feb 2024

10/10 Excellent

Hung Yu Elena

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friend recommended and we had cozy and relaxing time in CaplesCourt. It has stunning view from the living room. Easy to access to the city centre of Queenstown, Queenstown Hill walk track and 2mins walking distance to the airport bus station.
Stayed 3 nights in Jan 2024

6/10 Okay

Karina

Travelled with family
Disliked: Cleanliness
You get what you pay for...
Caples court is well located, with only a short 3 min walk to central Queenstown. The rooms were big and some had incredible views (room 2,3,4). Alas, there is no air con, and my room only had a small desk fan. My son's room had no toilet paper, my toilet seat could be lifted off easily, the fridge had left over food from a previous guest. There is some parking space under the building. The beds were comfortable enough and quiet. Finally, the staff could be a tad more friendly and accommodating. They seemed bored and as if they wanted to be anywhere but at work...
Stayed 3 nights in Jan 2024