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Crown Paradise Club Puerto Vallarta All Inclusive

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crown Paradise Club Puerto Vallarta All Inclusive

3 outdoor pools, pool umbrellas, pool loungers
Gazebo
Outdoor wedding area
Property entrance
Luxury Suite

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Bar
    Bar
  • All-inclusive
    All-inclusive
  • Room service
    Room service
  • Hot tub
    Hot tub
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Paseo de las Garzas No. 3, Puerto Vallarta, JAL, 48333
  • Hotel Zone Beach
    4 min walk
  • Puerto Mágico
    5 min walk
  • Cruise Ship Pier
    6 min walk
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    12 min drive

Room options

View all photos for Family Room

Family Room

Family Room

  • 30 sq m
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Luxury Suite

Luxury Suite

Luxury Suite

  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 1 Queen Bed

View all photos for Honeymoon Room

Honeymoon Room

Honeymoon Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite

Family Suite | Living area

Family Suite

  • Ocean view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Twin Bunk Bed

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About this property

Crown Paradise Club Puerto Vallarta All Inclusive

Beach spa retreat walking distance from Cruise Ship Terminal
Catch some rays at the beach or spend the day relaxing at Crown Paradise Club Puerto Vallarta All Inclusive's full-service spa. Then enjoy a meal at one of the property's 4 restaurants.
Crown Paradise Club Puerto Vallarta All Inclusive offers 341 air-conditioned accommodations with iPod docking stations and free minibar items. Rooms open to balconies. Flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a spa tub, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Acqua di Mare has 7 treatment rooms including rooms for couples. Services include massages. The spa is equipped with a spa tub. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Crown Paradise Club Puerto Vallarta All Inclusive. During your stay, you're just a quick walk from Cruise Ship Terminal. Features include free WiFi in public areas and free self parking, plus 3 outdoor pools.
  • Free WiFi in some public areas
  • Free self parking
  • Drinking and dining options include 4 restaurants, a beach bar, and a swim-up bar
  • Take a swim in the 3 outdoor pools or soak in the spa tub
  • Treat yourself to massages at Acqua di Mare
  • Services include a free kid's club, a concierge, and tour or ticket assistance
  • Onsite recreation includes an outdoor tennis court, a gym, and volleyball
  • 7 minutes by foot from Cruise Ship Terminal and a 1-minute drive from Bay of Banderas
Some rates at Crown Paradise Club Puerto Vallarta All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Crown Paradise Club Puerto Vallarta All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 4 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar, and a poolside bar. WiFi is free in public spaces. This beach property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Free self parking is available.

This 3.5-star Puerto Vallarta property is smoke free.

Crown Paradise Club Puerto Vallarta All Inclusive has 4 restaurants on site.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at Crown Paradise Club Puerto Vallarta All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • 4 restaurants
  • 5 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • 24-hour room service

Things to do

  • 3 outdoor pools
  • Arcade/games room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Nightclub
  • Outdoor tennis court
  • Playground
  • A hot tub
  • Tennis

Family friendly

  • 3 outdoor pools
  • Arcade/games room
  • Children's pool
  • Free children's club
  • Free supervised childcare
  • Corner/local shop
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tennis lessons
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sunloungers
  • Pool umbrellas

Spa

  • 7 treatment rooms
  • Couples treatment room(s)
  • Massages
  • Massage/treatment rooms
  • Spa open daily
  • Hot tub

Accessibility

  • Lift

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

More

  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Due to renovations, Kids Water Park will not be available from August 26, 2024 to September 10, 2024.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival.

Property is also known as

Crown Paradise Club Todo Incluido
Crown Paradise Club Todo Incluido All-inclusive property
Crown Paradise Club Todo Incluido
Crown Paradise Todo Incluido
Crown Paradise Club Puerto Vallarta Todo Incluido

Crown Paradise Club Puerto Vallarta All Inclusive Reviews

Reviews

6.8
Rating 10 - Excellent. 251 out of 1004 reviews" "
Rating 8 - Good. 264 out of 1004 reviews" "
Rating 6 - Okay. 196 out of 1004 reviews" "
Rating 4 - Poor. 148 out of 1004 reviews" "
Rating 2 - Terrible. 145 out of 1004 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Alejandro

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Avoid staying at this hotel at all costs. They have a terrible customer service. When we stayed we got moved from our room about 3 times because the AC in the room did not work and the second time we got moved because the shower was clogged and third time because there was bed bugs on the mattress. Not to mention the food, the food was terrible in the buffet, the staff are not very clean and do not follow cleanliness. The restaurant option is ok but you have to reserve by 9 and it’s not convenient. This hotel is very expensive for what it is. Save your money and book yourself a nice hotel like Riu or such. Lastly I saw safety hazards by the pool there were multiple shoes just left by the pool this could easily trip people. In a nutshell avoid this jungle.
Stayed 6 nights in Aug 2024

6/10 Okay

Frank

Liked: Staff & service
Stayed 6 nights in Jul 2024

2/10 Terrible

Artan

Liked: Staff & service
Disliked: Cleanliness
Stayed 7 nights in Jul 2024

6/10 Okay

veronica

Stayed 5 nights in Jun 2024

4/10 Poor

Admir

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 6 nights in Jul 2024

6/10 Okay

Carmen

Travelled with family, Travelled with family and small children
Estube 4 dias y mi aire acondicionado nunca fueron arreglarmelo
Stayed 3 nights in Jul 2024

2/10 Terrible

Yecenia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

4/10 Poor

Carlos

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our A/C was out our entire stay even after they switched us it still didn’t work
Stayed 4 nights in Jul 2024

8/10 Good

Curtis David

Stayed 11 nights in Jul 2024

8/10 Good

Efrain

Stayed 4 nights in Jul 2024

2/10 Terrible

Bryan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Crown Paradise Club Hotel A Disappointment
Our stay at Crown Paradise Club Hotel in Puerto Vallarta was the worst hotel experience we've ever had. The hotel is old and in need of renovation. Our room was infested with roaches and far below acceptable standards. Customer service was terrible. Despite advertising all-inclusive and 24-hour room service, the phone didn’t work, and our room service requests were ignored. The most disturbing part was when a staff member walked into our room unannounced while we were sleeping, and again when I was in the bathroom, showing a blatant disregard for our privacy and safety. Dining conditions were equally appalling. Hundreds of fruit flies swarmed the buffet, making it clear that hygiene practices were not followed. The staff were unfriendly and unhelpful, with language barriers exacerbating the issues. In summary, the Crown Paradise Club Hotel failed on almost every front, making for a vacation we were eager to end. This hotel does not meet basic standards of hospitality, and we strongly advise against staying here until significant improvements are made. Choose another hotel that values its guests and adheres to basic hospitality standards.
Stayed 6 nights in Jul 2024

10/10 Excellent

dublas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The pool
Stayed 2 nights in Jun 2024

10/10 Excellent

alejandra, yuma

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Jose

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our first time staying at this location. We LOVE IT!!! Staff are amazing (Juan, Jose @ La palapa). Our housekeeper (Yessenia) She was amazing and friendly very detail in cleaning every day. If you choose this location there’s 3 restaurants to eat fine dinning. You need to make up reservations by 9am. (French, Italian, Japanese) formal dress code.
Stayed 7 nights in Jul 2024

10/10 Excellent

Tristan Alan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Everything was out dated. Overall great place for families.
Stayed 7 nights in Jul 2024

2/10 Terrible

Melanie

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a family room and it’s so outdated and small. The room has no views (well the parking lot) and is covered in bugs crawling on bed and in bags. We had to check every single bag before we left. The resort is outdated too, the buffet food was mediocre. Didn’t get to try the restaurants as it was formal wear and you also have to book at 9am. Definitely not what we expected from the photos on the website. We only stayed 2 nights instead of 8!
Stayed 8 nights in Jul 2024

8/10 Good

Jana Andrea Binala

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a few minutes away from the city and the airport which was great. Hotel’s a little outdated but it was still okay. Pool’s were clean. Food was great. Overall, it was a wonderful stay.
Stayed 6 nights in Jul 2024

4/10 Poor

Laura R

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Property needs a lot of maintenance. Rooms are falling apart. Appliances super old and ac not working properly. Reports were made and no one took care of the issues.
Stayed 5 nights in Jul 2024

2/10 Terrible

Anibal

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
First the changes to an “upgrade room” the ac didn’t work the bathroom door hinge was broken so the door didn’t closed, the fridge was leaking water all the way to the kitchen almost slipped and fall, the mini bat was never stocked until you called and ask for it. They kept saying the will fix the ac and two days later they finally sent someone to realized that we were telling the truth finally two days later the switch us a room where the ac worked but the mini fridge didn’t work, finally before we are ready to leave the room was ok. The buffet have the same food for 4 days you supposed to make reservations for the other restaurants at 9am but at 9:03am you won’t find more reservations so we are the same buffet food for 4 days. The house keeping lady was really nice she actually took good care and all the buffet servers were awesome that was pretty much it. I will definitely never comeback to this place, don’t let them fool you with the pictures on the website the place definitely don’t look like that at all
Stayed 4 nights in Jun 2024

2/10 Terrible

Marisol

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

8/10 Good

Mary Ann Catherine Rose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the breakfast balcony every morning
Stayed 7 nights in Mar 2024

6/10 Okay

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

2/10 Terrible

stephanie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My number one complaint is the air conditioning in the rooms. It is over a 100° during my stay there. They move me to 2 different rooms. And the AC was not working, it was horrible. Need a lot of maintenance. They need to remodel the rooms. They're outdated stuff's broken. I will never stay there again
Stayed 3 nights in Jun 2024

8/10 Good

Karina

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness
Staff was great. Had a lot of entertainment for the kids. We got a family room. The bed for our kids had bugs and they changed our room on the day of check in. The second room the AC didn’t work so we had to change rooms again on the second day. They can do slightly better in cleaning the rooms.
Stayed 7 nights in Jun 2024

4/10 Poor

Juan Ramon De

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La comida del buffet no era muy buena y no había mucha variedad. La comida del snack por lo regular estaba fría y las hamburguesas no estaban muy bien cocidas. El aérea de niños está muy bien y mis hijos se divirtieron al máximo, pero definitivamente no regresaría a este hotel.
Stayed 6 nights in Jun 2024