2/10 Terrible
Yasmani Diaz, Belleville
Travelled with family
22 Nov 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I strongly advise against spending your time and money at this resort. From the moment I arrived, I was struck by the alarming level of dirtiness and evident mismanagement. It's clear that the hotel desperately needs to take serious steps to improve cleanliness. I experienced one of the most disappointing vacations of my life.
The quality of the rooms was poor, and the state of the bathroom was simply unacceptable—it was a true nightmare. Dining at the resort was equally uninspiring. Each morning and afternoon, you are limited to the main buffet for meals. By the time dinner rolled around, we were met with the same limited selection. After five long days, the monotony of eating the same dishes for both lunch and dinner turned my appetite into a distant memory.
To add to the frustration, there were supposed to be three specialty restaurants available for dinner, but one was closed for construction. So, you to alternate between the remaining options, which unfortunately resulted in a lack of variety. We found ourselves stuck with the same repetitive food choices day in and day out.
During the day, there wasn't much to do. There were no water sports available, either free or for rental. The resort had a pool, but the quality of the shows offered was poor. At night, while resorts typically host a main show, I would recommend staying in your room instead. Overall, this experience left much to be desired, and I wouldn’t recommend this resort to anyone. Save your money
Yasmani Diaz
Stayed 4 nights in Nov 2024