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Graduate by Hilton Providence

4.0 star property

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Photo gallery for Graduate by Hilton Providence

Lobby
Lobby
Exterior
Exterior
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Breakfast available
  • Parking available
  • Housekeeping

Explore the area

Map
11 Dorrance St, Providence, RI, 02903
  • Rhode Island Convention Center
    ‪4 min walk‬
  • Amica Mutual Pavilion
    ‪5 min walk‬
  • Brown University
    ‪15 min walk‬
  • Providence, RI (PVD-T.F. Green)
    ‪16 min drive‬

Room options

View all photos for Room, 1 King Bed (Roll-In Shower)

Room, 1 King Bed (Roll-In Shower)

Room, 1 King Bed (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Bathtub (Mobility & Hearing)

Room, 1 King Bed, Bathtub (Mobility & Hearing)

Room, 1 King Bed, Bathtub (Mobility & Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Roll-In Shower, Mobility & Hearing)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed (Roll-In Shower, Mobility & Hearing)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Lobby

Presidential Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Multiple Beds

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite, Multiple Beds

  • Sleeps 4
  • 2 King Beds

View all photos for Junior Suite, Multiple Beds (Hearing)

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite, Multiple Beds (Hearing)

  • Sleeps 4
  • 2 King Beds

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Grand Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Bathtub (Mobility & Hearing)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, Bathtub (Mobility & Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Bathtub

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Bathtub

  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Omni Providence Hotel

  • Pet-friendly
  • Restaurant
  • Air conditioning
  • Gym
4.4 out of 5, Excellent, (2445)
The price is €233
for 1 room
includes taxes & fees
25 Mar - 26 Mar
Omni Providence Hotel

About this property

Graduate by Hilton Providence

Eco-certified hotel with a full-service spa and a 24-hour fitness center
Along with a full-service spa, this smoke-free hotel has a restaurant and a 24-hour fitness center. Other amenities include a bar/lounge, a coffee shop/cafe, and self parking.
Graduate by Hilton Providence offers 294 air-conditioned accommodations with laptop-compatible safes and designer toiletries. Pillowtop beds feature premium bedding. 42-inch LED televisions come with premium cable channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body treatments, and manicures and pedicures.
Graduate by Hilton Providence's great location gets high marks from our customers. During your stay, you're just a quick walk from Providence Place Mall. You'll find features like a full-service spa, a restaurant, and a 24-hour gym.
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Continental breakfast served daily for a fee
  • Self parking available for a fee
  • Indulge with facials, manicures and pedicures, or body treatments at the spa
  • Amenities include 17 meeting rooms, conference space, and a multilingual staff
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the comfy beds, cleanliness, and spaciousness
  • Just a 4-minute walk from Providence Place Mall and 4 minutes by foot from Rhode Island Convention Center
  • Dogs welcome for a fee (restrictions apply)
Graduate by Hilton Providence offers its guests a full-service spa and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge.

Event space at this hotel measures 18000 square feet (1672 square meters) and includes conference space. Spa services, multilingual staff, and an ATM are also featured at the eco-certified Graduate by Hilton Providence. For a fee, parking is available.

This 4-star Providence hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 6:00 AM to 1:00 PM.
Poindexter Coffee - This café serves breakfast, lunch, and light fare.
Reiners Bar and Game Room - This restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Parking and public transport

  • Self parking on site (USD 34.00 per day; includes in/out privileges)

Food and drink

  • Continental breakfast available for a fee daily 6:00 AM–1:00 PM: USD 15.00-30.00 for adults and USD 15.00-30.00 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Poindexter Coffee
  • Reiners Bar and Game Room

Things to do

  • 24-hour fitness centre
  • Full-service spa

Family friendly

  • Free cots/infant beds
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • Conference space (18000 square feet)
  • Meeting rooms - 17

Spa

  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Deep-pile carpet in room
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Heating
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch LED TV
  • TV channels
  • Premium channels

Food and drink

  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 16.30 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Internet access
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 15.00 to 30.00 for adults, and USD 15.00 to 30.00 for children
  • Self parking fee: USD 34.00 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Graduate Providence Hotel
Hotel Graduate Providence Providence
Providence Graduate Providence Hotel
Hotel Graduate Providence
Graduate Providence Providence
Graduate Hotel
Graduate
Providence Biltmore
Graduate Providence
Graduate by Hilton Providence Hotel
Graduate by Hilton Providence Providence
Graduate by Hilton Providence Hotel Providence

Graduate by Hilton Providence Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 787 out of 1397 reviews
Rating 8 - Good. 284 out of 1397 reviews
Rating 6 - Okay. 166 out of 1397 reviews
Rating 4 - Poor. 82 out of 1397 reviews
Rating 2 - Terrible. 78 out of 1397 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Dandilene

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay. Thank you
Stayed 1 night in Dec 2024

10/10 Excellent

mathew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel.
Great hotel if you're into heritage style. It was very clean and customer service wa excellent. Beds were comfy.
Stayed 1 night in Dec 2024

10/10 Excellent

Kara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our 2-King bed room configuration!! So comfy!!
Stayed 1 night in Nov 2024

8/10 Good

William

Stayed 1 night in Nov 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is unique.
Stayed 3 nights in Nov 2024

10/10 Excellent

Lisa

Stayed 3 nights in Sep 2024

10/10 Excellent

Marcia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Repeat visit to fantastic hotel
Second stay at this gorgeous hotel. Christmas decorations are beautiful and so convenient to walk to train station and Providence Place for IMAX theater.
Stayed 3 nights in Nov 2024

8/10 Good

Chrissy

Stayed 2 nights in Nov 2024

10/10 Excellent

Athena

Stayed 1 night in Nov 2024

10/10 Excellent

Holly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay! No issues. Close to lots
Stayed 1 night in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Debra, Stamford

Travelled with family
Liked: Cleanliness, staff & service, amenities
Old heating system No hot water in spa or in guest room both days
Stayed 1 night in Nov 2024

2/10 Terrible

Michelle

Travelled with partner
Disliked: Staff & service
I unfortunately became extremely ill during our stay. The front desk staff was not at all helpful in helping us extend our reservation. We were told to book another night ‘online’ and they would try to ‘not move us to another room’. We will not be back.
Stayed 2 nights in Nov 2024

6/10 Okay

Natalie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel is beautiful and historical. The staff was not helpful. When I called to have water brought up to our room the response was, “we have water in the lobby you can come down and get it”. This was unexpected and I was taken back considering I had high expectations from this facility. The location was great and there are a lot of food options in walking distance.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, classic hotel!
Beautiful, unique hotel. Large rooms, all kind beds and walking distance to everything. Loved it!
Stayed 1 night in Nov 2024

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Graduate is our favorite place to stay when we visit. We love the hotel and amenities.
Stayed 3 nights in Nov 2024

10/10 Excellent

Ruben

Stayed 1 night in Nov 2024

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

kumud, Leesburg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Aziz

Stayed 1 night in Oct 2024

10/10 Excellent

Carlos

Stayed 1 night in Oct 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Geoffrey

Stayed 2 nights in Oct 2024

2/10 Terrible

Loretta Farley

Travelled with family
Disliked: Amenities, property conditions & facilities
How Hilton has their name in here is beyond me. No bell service no coffee in room no valet parking. You either get Ac or heat. Our room was 78 degrees and heat could not be turned off. The room wasn’t ready at 3 and I could not even register and come back when room was ready since it’s not their policy. Stood online three times. Beautiful art deco design ruined by horrible service. Not guest centric at all. Hope Hilton restores some magic here. A few other guests complained about the same as we were leaving. Horrible experience and $500 a night. Never again.
Stayed 1 night in Oct 2024