Graduate by Hilton Providence

4.0 star property

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Photo gallery for Graduate by Hilton Providence

Lobby
42-inch LED TV with cable channels, TV
Premium bedding, pillow-top beds, in-room safe, desk
Lobby
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Breakfast available
  • Parking available
  • Housekeeping

Explore the area

Map
11 Dorrance St, Providence, RI, 02903
  • Providence Place Mall
    ‪4 min walk‬
  • Rhode Island Convention Center
    ‪4 min walk‬
  • Brown University
    ‪15 min walk‬
  • Providence, RI (PVD-T.F. Green)
    ‪16 min drive‬

Room options

Room, 1 King Bed (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Bathtub (Mobility & Hearing)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Roll-In Shower, Mobility & Hearing)

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Presidential Suite

  • Sleeps 2
  • 1 King Bed

Junior Suite, Multiple Beds

  • Sleeps 4
  • 2 King Beds

Junior Suite, Multiple Beds (Hearing)

  • Sleeps 4
  • 2 King Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Grand Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Bathtub (Mobility & Hearing)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Bathtub

  • Sleeps 2
  • 1 King Bed

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About this property

Graduate by Hilton Providence

Eco-certified hotel with a full-service spa and a 24-hour fitness center
Along with a full-service spa, this smoke-free hotel has a restaurant and a 24-hour fitness center. Other amenities include a bar/lounge, a coffee shop/cafe, and self parking.
Graduate by Hilton Providence offers 294 air-conditioned accommodations with laptop-compatible safes and designer toiletries. Pillowtop beds feature premium bedding. 42-inch LED televisions come with premium cable channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body treatments, and manicures and pedicures.
Graduate by Hilton Providence's great location gets high marks from our customers. During your stay, you're just a quick walk from Providence City Hall. You'll find features like a full-service spa, a restaurant, and a 24-hour gym.
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Continental breakfast served daily for a fee
  • Self parking available for a fee
  • Indulge with manicures and pedicures, body wraps, or facials at the spa
  • Amenities include 17 meeting rooms, conference space, and a multilingual staff
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the cleanliness, spaciousness, and comfy beds
  • Just a 4-minute walk from Rhode Island Convention Center and a 2-minute drive from Brown University
  • Dogs welcome for a fee (restrictions apply)
Graduate by Hilton Providence offers its guests a full-service spa and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge.

Event space at this hotel measures 18000 square feet (1672 square meters) and includes conference space. Spa services, multilingual staff, and an ATM are also featured at the eco-certified Graduate by Hilton Providence. For a fee, parking is available.

This 4-star Providence hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 6:00 AM to 1:00 PM.
Poindexter Coffee - This café serves breakfast, lunch, and light fare.
Reiners Bar and Game Room - This restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transport

  • Parking on site (USD 34 per day; includes in/out privileges)

Food and drink

  • Daily continental breakfast available 6:00 AM to 1:00 PM for a fee: USD 15 to 30 for adults and USD 15 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Poindexter Coffee
  • Reiners Bar and Game Room

Things to do

  • 24-hour gym
  • Full-service spa
  • Stereo

Family friendly

  • Free cot
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 17 meeting rooms
  • 18,000 square feet of conference space

Full-service spa

  • Body wraps
  • Facials
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • High-pile carpet in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LED TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 16.30 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Internet access
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 15.00 to 30.00 for adults, and USD 15.00 to 30.00 for children
  • Self parking fee: USD 34.00 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Graduate Providence Hotel
Hotel Graduate Providence Providence
Providence Graduate Providence Hotel
Hotel Graduate Providence
Graduate Providence Providence
Graduate Hotel
Graduate
Providence Biltmore
Graduate Providence
Graduate by Hilton Providence Hotel
Graduate by Hilton Providence Providence
Graduate by Hilton Providence Hotel Providence

Graduate by Hilton Providence Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 773 out of 1376 reviews
Rating 8 - Good. 280 out of 1376 reviews
Rating 6 - Okay. 165 out of 1376 reviews
Rating 4 - Poor. 80 out of 1376 reviews
Rating 2 - Terrible. 78 out of 1376 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Marty

Liked: Cleanliness, staff & service, property conditions & facilities
For a quality inn the attached restaurant is terrible. I've been on the road for 57 years and this restaurant is 2nd only to the pre 1992 Russian food. Served cool, sent back, horrible, salad must have been from New Year's Eve, but, this was Jan7th. I should have been leery when we were the only ones in there. Totally disappointed even though it's not yours it reflects upon you
Stayed 4 nights in Jan 2025

4/10 Poor

Kate

Business traveller
Disliked: Amenities, property conditions & facilities
Nice staff, poor facilities. 85 degrees in the room and no way to change heat blasting in the small room. Door key cards did not work. Horrible in room coffee, etc.
Stayed 1 night in Jan 2025

10/10 Excellent

Cassandra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful building right in downtown PVD. A dream stay!
Stayed 1 night in Dec 2024

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was out for the evening, this was the perfect spot. Quick and easy!
Stayed 1 night in Dec 2024

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Autumn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an incredible stay. I was able to upgrade the room to a suite and the staff was helpful and so kind.
Stayed 1 night in Dec 2024

2/10 Terrible

Ian

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Adams

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Here for PC friars basketball game. We always stay at the Biltmore for the games. We love the hotel and the nostalgia of the old place. The only gripe we have is the heating system is horrible the rooms are either uncomfortably warm and hard to sleep in or freezing cold. I know it’s a big cost but I hope the inject some money into the hotel to replace the heating system with something more modern. Other than that it’s a great place.
Stayed 2 nights in Dec 2024

2/10 Terrible

Stephen, Lancaster

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The room is nice. The rest of the experience was difficult
Stayed 1 night in Dec 2024

8/10 Good

Janna

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Brett

Stayed 1 night in Dec 2024

8/10 Good

Jen

Liked: Cleanliness, staff & service, property conditions & facilities
This is a gem.
Stayed 1 night in Dec 2024

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Paul

Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Elena

Stayed 1 night in Nov 2024

10/10 Excellent

Vivian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Aug 2024

10/10 Excellent

Caroline

Travelled with family
Great staff , room was comfy and warm 🎄
Stayed 1 night in Dec 2024

10/10 Excellent

Sara

Travelled with family
Would stay again!
Loved our junior sweet.
Stayed 1 night in Dec 2024

10/10 Excellent

MIZELEIDE

Stayed 1 night in Dec 2024

8/10 Good

HARRIET

Liked: Property conditions & facilities
Stayed 2 nights in Dec 2024

2/10 Terrible

daryl

Travelled with partner
Disliked: Amenities
So, I normally stay here when I visit. I love this place. However, this stay was a Christmas gift to my girlfriend. We arrived and nearly the entire hotel had been taken over for a wedding and several parties. So, my room was moved after my reservation and I was given a much lower floor with a terrible view. The cafe was taken over for private events. The restaurant was taken over for private events. Not once could we come down stairs and get a drink in the restaurant nor hang out by the elevator in a 3-day stay. You could not go to the 2nd or 3rd floor because of private events. Sometimes you couldn't get through the front door because of the private events. the spa was down. Our room was dirty. Toilet was dirty, no toilet paper, kitchenette was understocked, shower curtain did not fit our shower so the running shower covered the floor with water. No extra pillows or blanket in the closet. No paper nor pens at our desk to write with. This visit felt like a massive waste of money and effort. If I want to stay somewhere and be treated like a second class citizen I would go elsewhere, which is what I will do next time. You can't sell the luxury and access of a historic hotel and then restrict it for a few.
Stayed 2 nights in Dec 2024

10/10 Excellent

Martin

Stayed 2 nights in Nov 2024

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk at the Graduate responded kindly and promptly to my questions. Even upper management went to lengths to make sure my stay was excellent. I will be back and highly recommend a stay there.
Stayed 4 nights in Nov 2024

10/10 Excellent

Dandilene

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay. Thank you
Stayed 1 night in Dec 2024