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Comfort Double Room, Mountain View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Quadruple Room, Mountain View

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Luxury Double Room, Mountain View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Comfort Double Room Single Use, Mountain View

Bed Count 1 Queen Bed Maximum Occupancy 1 Max

Family Triple Room, Connecting Rooms, Mountain View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

During your stay at Grand Hotel des Alpes, you're just a quick walk from Dolomites. Free breakfast, free WiFi in public areas and free self-parking are available.

  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with body treatments, massages or facials at the spa
  • Services include babysitting, free supervised childcare and dry cleaning/laundry
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Steps from Dolomites and San Martino di Castrozza Ski Area
  • Airport shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)

Renovations + Closures

The property is closed between 19 March and 22 June.

Property Features

After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the hot tub. Grand Hotel des Alpes helps provide the perfect ski holiday with ski storage and ski passes. When the sun goes down, sip après-ski drinks in the hotel's bar. There are 2 restaurants on site. Free breakfast is available daily. Public spaces have free WiFi. This ski hotel also offers an indoor pool, a 24-hour health club and a sauna. Self parking is free. This 4-star Primiero San Martino di Castrozza hotel is smoke free.

  • 44 guestrooms or units
  • 5 levels
  • 2 buildings
  • 2 dining venues
  • Continental breakfast (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment storage
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Terrace
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Supervised childcare/activities (free)
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Grand Hotel des Alpes offers 44 accommodations with minibars and a safe. This Primiero San Martino di Castrozza hotel provides complimentary wireless Internet access. Bathrooms include a shower, bidets, complimentary toiletries and hairdryers. Business-friendly amenities include desks, complimentary newspapers and telephones. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • Television
  • Premium channels
  • Fridge
  • Shower
  • Cots (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Heating
  • Ensuite bathroom

Food & Drink

Guests are served a free continental breakfast daily from 8:00 AM to 10:00 AM.

La Camisela – This restaurant serves lunch and dinner.

24-hour room service is available.

Nearby Activities

An indoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Ski lessons available nearby
  • Playground on site
  • Hiking/biking trails nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is equipped with a sauna and Turkish bath/hammam.

  • Body treatments
  • Facial treatments
  • Sauna in spa
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 1:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Cots (infant beds) are available for EUR 20.0 per day.

Pet Policy

  • Pets: EUR 5 per pet, per day
  • Weight limit: 13 lb per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a first aid kit in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safe Hospitality National Protocol (Italy)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night, up to 10 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 5 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 20.0 per day
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Des Alpes San Martino di Castrozza
  • Grand Hotel Des Alpes San Martino di Castrozza
  • Grand Hotel Alpes San Martino di Castrozza
  • Grand Alpes San Martino di Castrozza
  • Grand Alpes tino di Castrozza
  • Grand Hotel des Alpes Hotel
  • Grand Hotel des Alpes Primiero San Martino di Castrozza
  • Grand Hotel des Alpes Hotel Primiero San Martino di Castrozza

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National Rating

This property has received its official star rating from the local rating authority.

  • Country specific national/official rating the local rating authority
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