29 Nov 2021 by G.M
Dear Vesa, Thank you for choosing our hotel during your brief stay at the Best Western Premier Ark Hotel in Tirana Airport! We appreciate it that you took the time to write your review and we are sorry we didn't meet your expectations during your stay and earn your maximum points in your review, as we usually receive from our guest. After this long pandemic period, we strive to fulfil every need of our guests and make them feel home. We are really sorry we couldn't transmit this feeling to you this time, but we are thankful to you that you took your time to share with us your concerns. Please do not hesitate to contact us in the future with any need you might have, we will be more then happy to assist you and welcome you. Best Regards, Best western Premier Ark Hotel
10 Jan 2022 by G.M
Dear Guest Hoping this will find you well, we would like to sincerely thank you for choosing our hotel and your kind feedback! We are enormously happy to learn you had a short but pleasant stay with us. Making our hotel home away from home is everybody's goal here at Best Western Premier Ark Hotel. We appreciate and we are deeply thankful you have generated a very detailed review which shows our commitment level to achieve perfection, and revealing details that we should improve in the future. Please, feel free to share more of your views with us so we could make our guests' stay more pleasant Promising to make every effort to make each stay memorable, we look forward to welcome you soon again! Best Regards, Best western Premier Ark Hotel