Create an account
Create your free account
Sign In
22 Mar 2024 by The Lodge Hotel Team
Dear Mr. Stephan,Thank you for reviewing your stay. We are happy to read that you had an enjoyable stay with us and we hope to see you again.Kind Regards,
7 Sep 2024 by Front Office Manager
Dear Mr. Riccardo,Thank you for your feedback, which I have shared with my team. We are happy to hear that you enjoyed your stay. We hope to welcome you back soon.Kind Regards,Ana BrandãoFront Office Manager
8 Jul 2024 by Dear Guest
Dear Mrs. Iris, Thank you for staying at The Lodge, and for providing your honest feedback.We're sorry to hear that the hotel design does not match your expectations.We understand that occasionally noise coming from the street can be inconvenient to people more sensitive to noise, in particularly rooms with balconies, however most of our rooms are very quiet even though we are in the heart of the city. When addressing your concern at the property we felt sorry to hear that moving to a quitter room was not an option.Regarding the comment about smoking, The Lodge has a strict non-smoking policy, the information is displayed throughout the property with the team presenting alternatives at any given time.We are most disappointed that your overall experience at our property did not meet your expectations, despite our best efforts to grant you a pleasant stay it seems we have fallen short of our goal. Please accept our apologies.We will certainly take your comments on board and do our best to continue to strive to exceed the expectations of all our guests.Thank you once again for your feedback.Front Office Manager Ana Brandão
13 Apr 2024 by Front Office Manager - Ana Brandão
Dear Mrs Sandrine, Thank you for taking time to share your experience at The Lodge Hotel. We sincerely hope to welcome you back on your next visit to V. N. Gaia – PortoBest Regards,Ana BrandãoFront Office Manager
21 Oct 2023 by Ana Brandão
Dear Mr. Matthias,Thank you very much for choosing The Lodge Hotel and for taking time to share your experience at The Lodge Hotel, which are very much appreciated and surely will be shared with the team. We are delighted to hear that you have enjoyed the service provided. Everyday we put all the efforts to provide the comfort and wellbeing to our guest. It will be an honor to welcome you back on your next visit to Portugal.Best Regards,Ana BrandãoFront Office Manager
12 Sep 2023 by Mr. Thomas
Dear Mr. Thomas,Thank you for reviewing your stay. We are happy to read that you had an enjoyable stay with us and we hope to see you again.Kind Regards.Ana BrandãoFront Office Manager
3 Aug 2023 by Dear Mr. Michael
Dear Mr. Michael,Thank you very much for choosing The Lodge Hotel and for taking time to share your experience at The Lodge Hotel, which are very much appreciated and surely will be shared with the team. We are delighted to hear that you have enjoyed the service provided. Everyday we put all the efforts to provide the comfort and wellbeing to our guest. It will be an honor to welcome you back on your next visit to Portugal.Best Regards,Ana BrandãoFront Office Manager
3 Oct 2022 by The Lodge Hotel Team
Dear Ms. Martina,Thank you very much for choosing The Lodge Hotel and for pointing out the issues with the breakfast.We work hard to give all our customers a great experience and want to keep improving. We will share your feedback with the team and fix the issues you pointed out as quickly as possible.We really appreciate both the kindness and the honesty.Yours truly,
8 Aug 2022 by The Lodge Hotel Team
Dear Ms. Ursula, Thank you very much for choosing The Lodge Hotel and for your valuable comments, which are very much appreciated and surely will be shared with the team. We are happy to know that you did enjoy your stay with us. Looking forward to welcoming you back to The Lodge. Yours truly,
The following facilities or services will be unavailable from November 1 2024 to January 31 2025 (dates subject to change):
A winery is on site. The Lodge Hotel offers its guests an outdoor pool and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. A business centre and 4 meeting rooms are available. The luxury The Lodge Hotel also features a terrace, concierge services, and laundry facilities. Smoking is allowed in designated areas at this 5-star Vila Nova de Gaia hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking (limited spaces)
The Lodge Hotel offers 119 air-conditioned accommodations with minibars and a safe. 49-inch Smart televisions come with premium digital channels. Bathrooms include dressing gowns, slippers and hairdryers. This Vila Nova de Gaia hotel provides complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis.
For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 10:30 AM.
Dona Maria – On-site restaurant.
Recreational amenities at the hotel include an outdoor pool and a fitness centre.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
This property enforces a smart-casual dress code during breakfast, lunch, and dinner at Restaurant Dona Maria. Flip-flops, athletic wear, beachwear, and hiking wear are prohibited regardless of age.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted.
For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
