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"The hotel was okay but I wanted to sleep until a bit later than the usual as i was on holiday but the cleaners were talking very loud and making noise ... " More

By a verified traveller on Mon 15 Jan 2018

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Quadruple Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Premium Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Triple Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel Description

During your stay at Star Inn Porto, you'll be within walking distance of University of Porto. Enjoy features like free WiFi in public areas and free self-parking, plus a bar. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Free self-parking
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • Just a 5-minute drive from Casa da Música and 6 minutes from Norte Shopping
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Star Inn Porto ratings based on 23 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Star Inn Porto

Everyone (8) Couples (7) Family (3) Other (1) Friends (2)
3 out of 5

Very noisy staff.

The hotel was okay but I wanted to sleep until a bit later than the usual as i was on holiday but the cleaners were talking very loud and making noises I called the reception they said they were going to tell them but nothing changed, so I had a shower before leave the hotel when I was trying to dry my hair the dryer stopped called the reception again someone came and said I had to wait because it was over heated and I just started drying my hair it was a nightmare checked out one day before and went to another hotel.

Posted by , from london on 15 Jan 2018

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3 out of 5
Pros: cleanliness
Cons: breakfast. add vegetables
Location: pretty far from the city centre, infreuqent bus connections
a clean, no-nonsense place, friendly staff at the reception desk

Posted by , from helsinki on 25 May 2017

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Comment from Hotel Management

29 Jun 2017 by Pedro Salazar

Thank you for your comments. We regret you didn't enjoy our breakfast. We'll try to continue improving it. Regards.

2 out of 5

Posted by on 13 Jun 2024

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Comment from Hotel Management

14 Jun 2024 by José Castanho

Dear Guest,Thank you for choosing us and sharing your experience at our Hotel Star Inn Porto.We are sorry that you did not enjoy your stay and we apologize for any inconvenience caused.We look forward to a future visit.Best regards,

4 out of 5
Alles gut wie es war ,freundliche hilfsbereite Menschen

Posted by on 17 Sep 2019

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5 out of 5

Posted by on 21 Jun 2019

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4 out of 5
Tout était très correct ! Le petit déjeuner était moyen ainsi que la salle de restaurant. La chambre était très bien, la salle de bain également

Posted by on 11 Jun 2019

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Comment from Hotel Management

12 Jun 2019 by Pedro Salazar

Cher client, Merci beaucoup pour le commentaire. Nous sommes heureux qu’en général vous ayez apprécié notre hôtel. Nous espérons avoir le plaisir de vous accueillir à nouveau. Pedro Salazar - Directeur général

4 out of 5
Every thing was good for a short stay ,good breakfast , small cozy bar with TV. and very kind personal . Thanks to everyone

Posted by , from Bern , Switzerland on 29 Oct 2018

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Comment from Hotel Management

19 Nov 2018 by Pedro Salazar

Thank you. We hope you come back soon. Regards.

4 out of 5
Siisti moderni hotelli, hieman kaukana keskustasta mutta paikallisbussit ok.

Posted by , from Helsinki on 13 Aug 2018

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Comment from Hotel Management

24 Aug 2018 by Pedro Salazar

Kiitos kommenttisi. Olemme iloisia siitä, että pidit siitä ja odotat uutta vierailua. Tervehdys.

3 out of 5
Location: Preiswertes Hotel in Stadtnähe, mit Taxi (10Euro) schnell im Zentrum
Eine Übernachtung zum Besichtigen der Stadt, Hotel ohne Extras, preisgünstig und praktisch.

Posted by on 28 Nov 2017

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Comment from Hotel Management

4 Jan 2018 by Pedro Salazar

Vielen Dank für den Kommentar. Grüße.

4 out of 5

Bon établissement mais loin de tout

Pros: Le calme
Cons: La restauration est minime et les restaurants manquent dans les alentours
Location: Banlieue et loin du centre
Hôtel très calme et reposant après une longue journée de visites la climatisation dans les chambres est la bienvenue climat très chaud en août.nous sommes contents de notre séjour au Portugal

Posted by , from versailles on 18 Aug 2016

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Property Features

There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms. Public spaces have free WiFi. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the eco-certified Star Inn Porto. Limited free parking is available on a first-come, first-served basis. This 3-star Porto hotel is smoke free.

  • 206 guestrooms or units
  • 9 levels
  • Conference rooms
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Train station: Contumil Station (7 km / 4.3 mi)
  • Parking: Free self parking

Room Amenities

Star Inn Porto offers 206 air-conditioned accommodations with a safe and a hairdryer. 32-inch LCD televisions come with satellite channels. Bathrooms include baths or showers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • LCD television
  • Satellite channels
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to noon.

Stars Café – This bar serves breakfast and light fare.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 11 PM
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: EUR 20 per pet, per night, plus a deposit of EUR 100 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 44 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard and debit cards. Cash is not accepted. Cashless payment methods are available for all transactions.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Cashless transactions are available
  • Pets cannot be left unattended
  • Contactless check-out is available
  • Pets allowed in specific rooms only
  • Mobile key entry is not available
  • Staffed front desk
  • Children stay free - maximum age 4
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property registry number - 168
  • Children stay free
  • Debit cards
  • Online penalty collection

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 10 per person
  • Pet deposit: EUR 100 per stay
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Star Inn Low Cost Design Hotel
  • Star Inn Smart Choice Design Hotel
  • Star Low Cost Design
  • Star Porto Low Cost Design
  • Star Porto Smart Choice Design
  • Star Smart Choice Design
  • Star Inn Smart Choice Hotel
  • Star Porto Smart Choice
  • Star Smart Choice
  • Star Porto
  • Star Inn Porto Low Cost Design Hotel
  • Star Inn Porto Smart Choice Design Hotel
  • Star Inn Porto Smart Choice Hotel
  • Star Inn
  • Star Inn Porto Hotel
  • Star Inn Porto Porto
  • Star Inn Porto Hotel Porto

You should know

  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

Eco-certified property

This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Green Key (Foundation for Environmental Education)
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