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Pestana Palacio do Freixo, Pousada & National Monument - The Leading Hotels of the World

5.0 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Pestana Palacio do Freixo, Pousada & National Monument - The Leading Hotels of the World

Exterior
Exterior
Interior
Indoor pool, outdoor pool, pool umbrellas, pool loungers
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast included
  • Parking included
  • Room service

Explore the area

Map
Estrada Nacional 108, Porto, 4300-316
  • Majestic Café
    ‪5 min drive‬
  • Porto Historic Center
    ‪5 min drive‬
  • Porto Coliseum
    ‪5 min drive‬
  • Porto (OPO-Dr. Francisco de Sa Carneiro)
    ‪27 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Double or Twin Room

Minibar, in-room safe, desk, blackout curtains

Standard Double or Twin Room

10.0 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite

Suite

Suite

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Twin Room

Minibar, in-room safe, desk, blackout curtains

Superior Twin Room

9.6 out of 10
Exceptional
(7 reviews)
  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room (Extra Bed)

Minibar, in-room safe, desk, blackout curtains

Classic Room (Extra Bed)

  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Double or Twin Room

Minibar, in-room safe, desk, blackout curtains

Executive Double or Twin Room

9.0 out of 10
Wonderful
(4 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room (Executive)

Minibar, in-room safe, desk, blackout curtains

Superior Room (Executive)

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room (Extra Bed)

Minibar, in-room safe, desk, blackout curtains

Superior Room (Extra Bed)

  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room (Grand View)

Deluxe Room (Grand View)

Deluxe Room (Grand View)

7.0 out of 10
Good
(4 reviews)
  • 43 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About this property

Pestana Palacio do Freixo, Pousada & National Monument - The Leading Hotels of the World

Riverfront Porto pousada in Campanhã with a full-service spa
Along with a full-service spa, this smoke-free pousada has an indoor pool and an outdoor pool. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Additionally, a restaurant, a bar/lounge, and a sauna are onsite.
Pestana Palacio do Freixo, Pousada & National Monument - The Leading Hotels of the World offers 87 accommodations with minibars and safes. LCD televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Porto pousada provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna.
Guests can indulge in a pampering treatment at the pousada's full-service spa. Services include massages. The spa is equipped with a sauna and Turkish bath/hammam.
Our customers tell us they can't get enough of the helpful staff at Pestana Palacio do Freixo, Pousada & National Monument - The Leading Hotels of the World. During your stay, you're just a quick walk from Duoro River. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor and outdoor pools
  • Indulge with massages at the spa
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a steam room and a sauna
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Just a 5-minute drive from Porto Historic Center and a few minutes from Ribeira Square
  • Free local-area and shopping center shuttle service
Pestana Palacio do Freixo, Pousada & National Monument - The Leading Hotels of the World offers its guests a full-service spa, an indoor pool, and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this pousada measures 5780 square feet (537 square meters) and includes conference space. A sauna, a rooftop terrace, and spa services are also featured at the eco-certified Pestana Palacio do Freixo, Pousada & National Monument - The Leading Hotels of the World. An area shuttle within 3.5 kilometers and a shopping center shuttle are free. Self parking is free.

This 5-star Porto pousada is smoke free.

Guests are served free buffet breakfast daily.
Pestana Palacio do Freixo, Pousada & National Monument - The Leading Hotels of the World has a restaurant serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of the Leading Hotels of the World.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Free local area shuttle up to 3.5 kilometres
  • Free shopping centre shuttle

Food and drink

  • Free buffet breakfast available daily
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Free area shuttle
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Conference space (5780 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Massages
  • Sauna
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • LCD TV
  • Films for purchase

Food and drink

  • Electric kettle
  • Minibar

More

  • Desk
  • In-room massage
  • Phone
  • Recycling
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property is professionally cleaned
Front desk staff will greet guests on arrival.
Property Registration Number 932

We should mention

  • Reservations are needed for massage services. For reservations, contact the pousada before arrival using the contact information on the booking confirmation.

Property is also known as

Palacio Freixo
Pousada Palacio Freixo
Pousada Palacio Freixo Hotel
Pousada Palacio Freixo Hotel Porto
Pousada Porto Palacio Freixo
Pestana Palácio Freixo Pousada National Monument Hotel Porto
Pestana Palácio Freixo Pousada National Monument Porto

Pestana Palacio do Freixo, Pousada & National Monument - The Leading Hotels of the World Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 549 out of 725 reviews" "
Rating 8 - Good. 138 out of 725 reviews" "
Rating 6 - Okay. 21 out of 725 reviews" "
Rating 4 - Poor. 8 out of 725 reviews" "
Rating 2 - Terrible. 9 out of 725 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kendra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Peter, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The beds were way too hard and we woke up 3 nights in a row between 3:00 to 5:00 AM without any jet lag issues. The matresses are just too hard!!
Stayed 4 nights in Oct 2024

10/10 Excellent

Denise

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel
Stayed 4 nights in Sep 2024

10/10 Excellent

Divya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was located on Duoro river. Room had very good views. Breakfast was awesome.
Stayed 2 nights in Sep 2024

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pamper yourself in style!
Such a beautiful hotel. They make you feel so special. This hotel is very elegant and you are treated like royalty. The breakfast was amazing as was the dinner we had in the hotel restaurant.
The tables had mirrors so you can see the beautiful ceilings.
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel on a beautiful river
Stayed 2 nights in Sep 2024

10/10 Excellent

Vincent

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful hotel. The palace exceeded our expectations.
Stayed 4 nights in Sep 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds and very comfortable rooms. Easy cab to and from city center. Great stay!
Stayed 2 nights in Sep 2024

8/10 Good

PAUL, palm beach

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very old building. Did not like the decor
Stayed 2 nights in Sep 2024

6/10 Okay

Kamal

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Overbooked and under staffed. Exterior Architecture is beautiful, some of the interior especially the rooms are very outdated. Stay in the main part of the hotel may be a bit better. The shower was disappointing, low pressure and hard to get your whole body under the head. No conditioner provided.
Stayed 2 nights in Sep 2024

4/10 Poor

Rebecca

Disliked: Staff & service
Stayed 3 nights in Aug 2024

6/10 Okay

kamel

Stayed 2 nights in Aug 2024

10/10 Excellent

Shyam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views of the douro river
Stayed 2 nights in Aug 2024

10/10 Excellent

Reem

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great hotel. It is clean and quiet, with a great breakfast, nice rooms, and professional staff. The best thing about it is the building itself and the surroundings. It's hard to believe such a beautiful place exists.
Stayed 7 nights in Aug 2024

10/10 Excellent

Konstantine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable luxurious great place to stay
Stayed 3 nights in Aug 2024

10/10 Excellent

Manny

Stayed 1 night in Aug 2024

10/10 Excellent

mariana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A week in Porto
We chose in hotel because of the pool and free parking. When we arrived we were greeted at the door and offered a glass of complimentary port wine. Our stay was great. Room was clean, comfortable and quiet. The complimentary breakfast was delicious and plentiful. The pool was excellent. We had beautiful dinner at the restaurant across the street. We walked over to the nearest public beach and stumbled upon a local snack shop. (5 minute walk to the left of the hotel on the walkway- not walking towards Porto) Had some beers and snacks. Delicious. We enjoyed our stay.
Stayed 6 nights in Jul 2024

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service
Beautiful building and not leading service
The building where the hotel is located is very beautiful but the service is not up to the standard of ‘leading hotels of the world.’ I have stayed in many and it is not even close. We got our room cleaned only at 4 pm, staff did not leave us filtered water for the coffee. Breakfast was a bit of a mess. Service at the bar was slow, the tables were dirty and overall staff did not seem to care. At the pool at some point there were no towels and the service lacked attention to detail.
Stayed 2 nights in Aug 2024

10/10 Excellent

Claudia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful stay. Enough distance from the busy streets of Porto for relaxing and quiet. Pool was amazing!!!
Stayed 3 nights in Jul 2024

10/10 Excellent

Zainab

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel like a castle with modern rooms infinity clean pool with magnificent view over the river and the bridge friendly staff and delicious food
Stayed 5 nights in Jul 2024

10/10 Excellent

Gisela, Huntington Beach

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a dreamy place! The only bad thing was only spending one night at this gorgeous location! The palace is beautiful, well maintained, and the staff is friendly, helpful, and welcoming. We arrived late and they accommodated us in the amazing restaurant. The food was superb and the exquisite service was unforgettable. Sebastiao, Rita Araujo, and Jose Almeida took care of us and made us feel so very special. The rooms are large and beautifully decorated. There were personal touches like a bottle of Porto and a handwritten note waiting for us. Breakfast was delicious and was only made better by the complementary specialty coffee drinks. Incredible stay! Would love to come back one day.
Stayed 1 night in Jul 2024

10/10 Excellent

Walter

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful palace grounds and infinity pool. Staff is also very nice. Packed us a wonderful early morning breakfast box.
Stayed 2 nights in Jul 2024

8/10 Good

Zoe

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Raphael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous historical home turned luxury hotel. Attentive staff; massive, high quality breakfast buffet; free shuttle to town (although it was always full or not going when we needed to. But Uber to town is 4-5 Euros (meter taxi was double, so do the Uber). Five minute drive to charming Porto’s historical city center. Fall in love with Porto and the Palacio do Freixo!
Stayed 2 nights in Jul 2024