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Holiday Inn Express Portland East - Troutdale by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Portland East - Troutdale by IHG

Exterior
Premium bedding, pillow-top beds, in-room safe, desk
Indoor pool
Exterior
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Pool
  • Pet-friendly
  • Gym
  • Housekeeping

Explore the area

Map
477 Nw Phoenix Dr, Troutdale, OR, 97060
  • Columbia Gorge Premium Outlets
    ‪8 min walk‬
  • Sandy River
    ‪11 min walk‬
  • Lewis and Clark State Recreation Site
    ‪13 min walk‬
  • Troutdale, OR (TTD-Portland - Troutdale)
    ‪17 min walk‬

Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Single Beds, Mobility Accessible, Non Smoking (Communications, Mobility)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Single Beds, Mobility Accessible, Non Smoking (Communications, Mobility)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Club lounge access (Feature)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Club lounge access (Feature)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Mobility Accessible (Mobility, Roll-in-Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, Mobility Accessible (Mobility, Roll-in-Shower)

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

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includes taxes & fees
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About this property

Holiday Inn Express Portland East - Troutdale by IHG

Hotel with free breakfast, near Columbia River Gorge National Scenic Area
This smoke-free hotel features an indoor pool, a fitness center, and a hot tub. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite.
Holiday Inn Express Portland East - Troutdale by IHG offers 73 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 48-inch flat-screen televisions come with premium satellite channels.

This Troutdale hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express Portland East - Troutdale by IHG. During your stay, you're just a quick walk from Columbia Gorge Premium Outlets. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 13 minutes by foot from Columbia River Gorge National Scenic Area and a 4-minute drive from Mt Hood Community College - Gresham Campus
  • Pets welcome for a fee
Holiday Inn Express Portland East - Troutdale by IHG offers its guests an indoor pool, a hot tub, and a fitness center. WiFi is free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is available. The business-friendly Holiday Inn Express Portland East - Troutdale by IHG also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.

This Troutdale hotel is smoke free.

Guests are served free buffet breakfast.

Languages

Arabic, English, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Fitness centre
  • Indoor pool
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities

Business services

  • Business centre
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Handrails in stairwells
  • Pool hoist on site
  • Raised toilet seat
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 48-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Weight limit: 50 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Troutdale Portland East
Holiday Inn Express Portland East Troutdale
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Holiday Inn Express Portland East Troutdale Hotel
Holiday Inn Express Portland East Troutdale
Hotel Holiday Inn Express Portland East - Troutdale Troutdale
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Hotel Holiday Inn Express Portland East - Troutdale
Holiday Inn Express Portland East - Troutdale Troutdale
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Holiday Inn Express Portland Hotel
Express Portland Troutdale
Holiday Inn Express Portland East Troutdale
Holiday Inn Express Portland East Troutdale an IHG Hotel
Holiday Inn Express Portland East - Troutdale by IHG Hotel
"Holiday Inn Express Portland East Troutdale an IHG Hotel"
Holiday Inn Express Portland East - Troutdale by IHG Troutdale

Holiday Inn Express Portland East - Troutdale by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 383 out of 821 reviews
Rating 8 - Good. 239 out of 821 reviews
Rating 6 - Okay. 116 out of 821 reviews
Rating 4 - Poor. 50 out of 821 reviews
Rating 2 - Terrible. 33 out of 821 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sindy

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service and clean
Stayed 1 night in Nov 2024

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Friendly staff. Conveniently located for our activities.
Stayed 4 nights in Nov 2024

10/10 Excellent

PHILIP

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Leah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel had some updates done since last time we stayed. Clean, friendly staff and great morning breakfast. We loved this place and will be returning when traveling in the area.
Stayed 1 night in Oct 2024

10/10 Excellent

marcie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff.
Stayed 1 night in Oct 2024

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Since interior remodel the facility and the staff are fantastic. But the lot as you come in needs some serious attention. I'm aware it's another businesses, but it's first thing you see in the way in.
Stayed 2 nights in Oct 2024

10/10 Excellent

Pam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay. Close to Maltnomah Falls. The only small problem is the trains, especially late night/early morning
Stayed 2 nights in Oct 2024

8/10 Good

Rene

Difficult to find the driveway. You’re stuck going around again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Daniel, SPRINGFIELD

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and facility was clean. I was surprised by how quiet it was since it was between two truck stops.
Stayed 1 night in Sep 2024

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel with one “minor “ problem - plumbing . Toilet didn’t work . So if you are going to stay there ask front desk for a plunger at the time you check in . It was a problem for several guests , not just us.
Stayed 1 night in Sep 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Love how clean this place. We are well rested after our outdoor adventrures.
Stayed 3 nights in Aug 2024

8/10 Good

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was really nice— clean and updated. The staff was friendly and helpful. The area directly around the hotel left something to be desired. While it’s within walking distance to a lot of things we wanted to visit (McMenamin’s Edgefield, the outlet mall, and the food cart pod), it didn’t feel entirely safe or pleasant to walk there. There are large, busy truck stops right next to the hotel on both sides, and a bramble-covered property next to a railroad right behind. Nevertheless, because of the convenient location and quality of the hotel itself, I would stay there again— as long as I wasn’t alone.
Stayed 1 night in Sep 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean
Stayed 1 night in Sep 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Melisse

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Dagoberto

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Raelinda

Liked: Cleanliness, amenities
Clean
Stayed 1 night in Aug 2024

10/10 Excellent

ARLINA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Lana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was amazing! Carlos was super helpful and very friendly.
Stayed 1 night in Jul 2024

10/10 Excellent

kyria

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 1 night in Aug 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Mona

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I was disappointed at breakfast. There were not any normal items like potatoes or scrambled eggs. At 7:30am the bacon was already gone. Only vegetarian choices remained.
Stayed 1 night in Aug 2024

8/10 Good

Jason

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for one night and everything was good. This appears to be an older hotel that has been updated and it works. Room was clean. Good breakfast. Had some confusion at check in as I booked through a third party and their card had been declined but gentleman at the front desk called to straighten it out which took 10-15 mins. This was our first stop in Portland and while there were some signs of poverty (shirtless man going through the garbage at the hotel entrance), it was nothing excessive and not anything that made me regret booking. It worked well for a quick stay while passing through on our way to see the many waterfalls east of Portland.
Stayed 1 night in Aug 2024

6/10 Okay

Sarah

Travelled with family
Liked: Staff & service, amenities
Many things were broken at the property included locks on doors. That's a priority must have for me. I travel with additional safety locks and I am so glad I do because the latch on my room did not work.
Stayed 1 night in Aug 2024