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Hilton Garden Inn Portland Downtown Waterfront

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hilton Garden Inn Portland Downtown Waterfront

Aerial view
Exterior
Lobby
Lobby
Indoor pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Hot tub
  • Bar
  • Parking available
  • Pool
  • Laundry

Explore the area

Map
65 Commercial St, Portland, ME, 04101
  • Casco Bay Lines Ferry Terminal
    ‪1 min walk‬
  • Fore Street Gallery
    ‪4 min walk‬
  • Merrill Auditorium
    ‪9 min walk‬
  • Portland, ME (PWM-Portland Intl. Jetport)
    ‪8 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Corner (Water View)

Room, 1 King Bed, Corner (Water View) | Living area

Room, 1 King Bed, Corner (Water View)

  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-in Shower)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible (Roll-in Shower)

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed

9.2 out of 10
Wonderful
(12 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, Water View)

37-inch LCD TV with cable channels, TV

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, Water View)

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Water View

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Deluxe Room, 2 Queen Beds, Water View

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Water View

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed, Water View

9.8 out of 10
Exceptional
(7 reviews)
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Water View

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed with Sofa bed, Water View

9.2 out of 10
Wonderful
(13 reviews)
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Drinks & Snacks)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds (Drinks & Snacks)

7.8 out of 10
Good
(7 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for 1 Bedroom Deluxe Suite, 1 King Bed with Sofa bed, Water View

37-inch LCD TV with cable channels, TV

1 Bedroom Deluxe Suite, 1 King Bed with Sofa bed, Water View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Drinks & Snacks)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed (Drinks & Snacks)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, City View

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds with Sofa bed, Water View

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds with Sofa bed, Water View

9.4 out of 10
Exceptional
(16 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(67 reviews)
  • City view
  • Sleeps 5
  • 2 Queen Beds

Similar properties

Exterior

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Free airport shuttle
Pet-friendly
Free WiFi
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4.4 out of 5, Excellent, (1081)
The price is €128
for 1 room
includes taxes & fees
2 Feb - 3 Feb
Hyatt Place Portland-Old Port

About this property

Hilton Garden Inn Portland Downtown Waterfront

Bayside Portland hotel in Downtown Portland with a fitness center
This hotel features an indoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business center, and a spa tub are onsite. Housekeeping is available on request.
Hilton Garden Inn Portland Downtown Waterfront offers 120 accommodations with complimentary bottled water and coffee/tea makers. 37-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the shopping around Hilton Garden Inn Portland Downtown Waterfront. During your stay, you're just a quick walk from Casco Bay. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Amenities include a front-desk safe, a 24-hour business center, and 2 meeting rooms
  • Onsite recreation includes a gym
  • Guests have great things to say about the proximity to shopping and the location
  • Steps from Casco Bay Lines Ferry Terminal and 9 minutes by foot from Merrill Auditorium
  • Cats and dogs welcome for a fee
Hilton Garden Inn Portland Downtown Waterfront offers its guests an indoor pool, a spa tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 2 meeting rooms are available. Event space at this hotel measures 720 square feet (67 square meters) and includes conference space. The business-friendly Hilton Garden Inn Portland Downtown Waterfront also features coffee/tea in a common area, a fireplace in the lobby, and laundry facilities. Parking is available for a fee.

For a fee, guests can enjoy cooked-to-order breakfast daily.
Hilton Garden Inn Portland Downtown Waterfront has a restaurant serving breakfast and dinner.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (USD 40.00 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily: USD 10.00-16.00 for adults and USD 6.00-6.00 for children
  • 1 restaurant
  • 1 bar
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Indoor pool
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Free rollaway/extra beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (720 square feet)
  • Meeting rooms - 2

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Fireplace in reception
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Free rollaway beds
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 37-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, key retrieval

Pets

  • Pets: USD 75.00 per accommodation, per stay (maximum USD 125.00 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 16.00 for adults, and USD 6.00 to 6.00 for children
  • Valet parking fee: USD 40.00 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay (maximum USD 125.00 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival.
Property Registration Number 01-0533378

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Portland Downtown
Hilton Garden Inn Portland Downtown Waterfront
Hilton Garden Inn Waterfront Hotel Portland Downtown
Hilton Garden Inn Portland Downtown Waterfront Hotel
Hilton Garden Inn Portland Downtown Waterfront Hotel Portland
Hilton Garden Inn Portland Downtown Waterfront Maine
Portland Hilton Garden Inn
Hilton Portland Waterfront
Hilton Garden Inn Portland Downtown Waterfront Hotel
Hilton Garden Inn Portland Downtown Waterfront Portland
Hilton Garden Inn Portland Downtown Waterfront Hotel Portland

Hilton Garden Inn Portland Downtown Waterfront Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 707 out of 1005 reviews" "
Rating 8 - Good. 202 out of 1005 reviews" "
Rating 6 - Okay. 54 out of 1005 reviews" "
Rating 4 - Poor. 27 out of 1005 reviews" "
Rating 2 - Terrible. 15 out of 1005 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and nice accommodations.
Stayed 3 nights in Oct 2024

10/10 Excellent

Dan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an ideal location, within walking distance of dining options and our scheduled city tour starting point. The hotel was top notch. A free breakfast would have been nice.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful time, the hotel is located in the middle of town and we were close to restaurant, bars and shopping.
Stayed 1 night in Oct 2024

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We rented on of the suites, which we normally don't do. It was AWESOME for the huge window views and space. Fun way to spend the night.
Stayed 1 night in Oct 2024

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay...wish we had a better view but only rooms without view were left. Unfortunately we saw a number of homeless persons in the area since last we visited
Stayed 3 nights in Oct 2024

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Walter, Bushkill

Travelled with partner
Liked: Amenities, property conditions & facilities
From the valet parking to the reception desk, and all staff involved, was an excellent experience. However, the nightmare began once in the room. Found room in excellent condition but lacking hangers; once requested, waited over an hour for requested hangers to arrive. Safe in room, located in closet, was not secured to the closet wall, came loose from it anchor and nearly crushed my foot. Once this situation was reported, took another day to resolve the issue. Hotel failed to clean room, make up beds and provide clean towels, during the attempted repair of the safe. The only saving grace was the action of staff members for the restaurant during breakfast, who provided excellent service - thanks to Amber and Sylvia. I have to credit the Guest Service Manager, who responded immediately to my “Guest Survey” and refunded my entire valet parking cost for my 3 nights’ stay. And, informed me, via email, that this situation will be used as a strong lesson for staff improvements. Willing to return if these issues are resolved.
Stayed 3 nights in Oct 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was respectful and friendly. The mom & daughter at the morning breakfast are absolutely lovely! Always had a smile and just had the best service to start the day! Valet service guys were top notch!
Stayed 3 nights in Oct 2024

10/10 Excellent

Kristine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

DIXIE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel and room. Staff were friendly. Breakfast was good. Close to everything for shopping and restaurants. It’s right across the street from the Ferry to Peaks Island, which was worth the time to explore there. (Definitely rent a golf cart to get around the island). Gorgeous sites!
Stayed 2 nights in Sep 2024

6/10 Okay

anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice overnight stay. Did not like the $50 they charged when i checked in. 35 a day for parking and 15 credit to use if not you get it back. Have not got it credited back 2 days later. If i wanted a 15 credit i would have asked. Seemed dumb
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
The hotel room was exactly what we needed and the service was excellent. The pool and jacuzzi could use a bit of maintenance though.
Stayed 1 night in Sep 2024

10/10 Excellent

Margo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel! Would stay there again!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In middle of everything Portland has to offer.
Stayed 2 nights in Sep 2024

10/10 Excellent

Bruce, Vestal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel at Super Location! Proximity to the Portland waterfront figured heavily in choosing the Hilton Garden Inn Portland Downtown Waterfront (long name, that!) for our recent three-night stay. And it worked very well for us. You are right on Portland Harbor. When I opened the curtains the first morning, a cruise ship looked like it was about to sail right into our room! The hotel itself was clean and attractive. There are many restaurants just a few minutes’ walk from the hotel. We had only one meal (breakfast) at the hotel, and it was excellent. The bar area was pleasant and not crazy or noisy. Not a biggie, but our room was not cleaned anytime during our stay. It seems that if you have your ‘Later’ tag on the door in the morning, that’s it, you don’t get a second chance, although I’m sure we could have requested a cleaning. Overall, the Hilton Garden Inn Portland Downtown Waterfront did the trick for us!
Stayed 3 nights in Sep 2024

10/10 Excellent

jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great trip! Fantastic location! Clean!
Stayed 3 nights in Sep 2024

10/10 Excellent

Carol, Florence

Stayed 4 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable bed, roomy, great location.
Stayed 2 nights in Sep 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
they charged my electrical vehicle for free, which was the reason I chose this hotel!
Stayed 1 night in Sep 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024