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Kapok Hotel

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Kapok Hotel

View from property
Bar (on property)
Bar (on property)
Front of property – evening/night
Standard Double Room

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Spa
  • Room service

Explore the area

Map
16-18 Cotton Hill St Clair, Port of Spain, Trinidad
  • Queen's Park Savanah
    3 min walk
  • Ellerslie Plaza
    3 min walk
  • Emperor Valley Zoo
    6 min walk
  • Port of Spain (POS-Piarco Intl.)
    24 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Suite, Balcony

Suite, Balcony

Suite, Balcony

  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, individually furnished, desk

Standard Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Similar properties

Pool

Hilton Trinidad & Conference Centre

Pool
Hot tub
Kids pool
Parking included
4.0 out of 5, Very good, (1004)
The price is €176
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Hilton Trinidad & Conference Centre

About this property

Kapok Hotel

Suburban resort with 2 restaurants and free breakfast
Along with 2 restaurants, this smoke-free resort has an outdoor pool and a fitness center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a conference center are onsite.
Kapok Hotel offers 94 air-conditioned accommodations with safes and hair dryers. Each accommodation is individually furnished. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

This Port of Spain resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and in-room massages can be requested. Housekeeping is provided daily.

Recreational amenities at the resort include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us they can't get enough of the room service at Kapok Hotel. During your stay, you're just a quick walk from Queen's Park Savanah. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy Asian cuisine with garden views at Tiki Village, one of the property's 2 restaurants
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and a porter
  • Onsite recreation includes a gym
  • Guests have great things to say about the room service and the helpful staff
  • Just a 3-minute walk from Queen's Park Savanah and 3 minutes by foot from Ellerslie Plaza
Kapok Hotel offers its guests an outdoor pool and a fitness center. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business center, meeting rooms, and limo/town car service are available. Spa services, a terrace, and a vending machine are also featured at the business-friendly Kapok Hotel. Free self parking is available.

This 4-star Port of Spain resort is smoke free.

Guests are served free continental breakfast daily from 6:30 AM to 10 AM.
Tiki Village - Overlooking the garden, this restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Kava - Overlooking the garden, this restaurant specializes in international cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open select days.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Free continental breakfast available daily 6:30 AM–10 AM
  • 2 restaurants
  • 1 bar
  • Room service available

Restaurants on site

  • Tiki Village
  • Kava

Things to do

  • Fitness centre
  • Outdoor pool
  • Shopping
  • Spa services

Family friendly

  • Laundry facilities
  • Microwave (on request)
  • Outdoor pool
  • Fridge
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Microwave (on request)
  • Fridge

More

  • Desk
  • Guidebooks/recommendations
  • In-room massage
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Restaurant dining guide
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Kapok Hotel

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Kapok
Kapok Hotel
Kapok Hotel Port of Spain
Kapok Port of Spain
Kapok Hotel Trinidad/Port Of Spain
Kapok Hotel Trinidad/Port Of Spain
Kapok Hotel Resort
Kapok Hotel Port of Spain
Kapok Hotel Resort Port of Spain

Kapok Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 354 out of 943 reviews" "
Rating 8 - Good. 371 out of 943 reviews" "
Rating 6 - Okay. 145 out of 943 reviews" "
Rating 4 - Poor. 50 out of 943 reviews" "
Rating 2 - Terrible. 23 out of 943 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nkese

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable
Stayed 2 nights in Sep 2024

10/10 Excellent

Won

Stayed 2 nights in Sep 2024

8/10 Good

Michal Ireneusz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Damian

Liked: Cleanliness, staff & service, property conditions & facilities
STAFF WERE WARM AND FRIENDLY AND EFFICIENT
Stayed 3 nights in Sep 2024

10/10 Excellent

Shrikant

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, good restaurants, great breakfast
Stayed 5 nights in Aug 2024

10/10 Excellent

Josiane

Stayed 1 night in Jul 2024

8/10 Good

Hirohito

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 1 night in Sep 2024

10/10 Excellent

maurice

Stayed 1 night in Aug 2024

10/10 Excellent

Chetna, Georgetown

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

John, Rahway

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Jul 2024

10/10 Excellent

Kwame

Liked: Staff & service, property conditions & facilities
Excellent service
Stayed 9 nights in Aug 2024

10/10 Excellent

Garthorne

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff. Great location, a very first class restaurant on the property with a great view. Transportation very accessible.
Stayed 1 night in Aug 2024

8/10 Good

Jonathan, Kingstown

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Neeraj

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
One of the receptionist was very unfriendly. Breakfast finished very fast at 9am (bake) Kids ordered hot chocolate but never received it. Lights was not working in room, took one hour to rectify. Magnifying mirror in bathroom was not operating. Bathroom was leaking
Stayed 2 nights in Aug 2024

8/10 Good

Norva, Santa Flora

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amenities are satisfactory, friendly staff and nicx location
Stayed 1 night in Aug 2024

8/10 Good

Anthony

Liked: Amenities
The breakfast buffet
Stayed 14 nights in Jul 2024

6/10 Okay

Phil

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nothing fancy ' very basic, very demure
Stayed 2 nights in Aug 2024

10/10 Excellent

Tahan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, great staff
Stayed 3 nights in Aug 2024

4/10 Poor

Sheldon

Disliked: Staff & service, property conditions & facilities
So booking through expedia they gave u the worse rooms my firsr room was horrible door couldnt close toilet wont flush 2nd room shower was absolutely horiible the only i say tha was good about this place breakfast staff was amazing front desk not so much the guy that works the night shift was nice i wont reconend if someone asks
Stayed 1 night in Aug 2024

8/10 Good

Carla

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response to request was quick. Excellent breakfast, helpful staff.
Stayed 2 nights in Aug 2024

10/10 Excellent

Anushka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

ROGER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Five stars
Stayed here many times in the past and would definitely stay again. Great location, clean room, superb breakfast, best service.
Stayed 1 night in Jul 2024

8/10 Good

Colleen, Cambria Hts

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities
The hotel is quite modest. The pool was lovely and the rooms were comfortable and clean. The staff and the front desk were not the friendliest but they did accommodate us for an early check in. Overall we enjoyed our stay.
Stayed 7 nights in Jul 2024

4/10 Poor

SHIVON

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Patricia

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2024