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Regal Port Douglas

4.0 star property

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Photo gallery for Regal Port Douglas

Exterior
In-room safe, soundproofing, iron/ironing board, free WiFi
Front of property – evening/night
Fridge, coffee/tea maker, electric kettle
Outdoor pool, pool loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Laundry
  • Air conditioning
  • Free WiFi
  • Parking included

Explore the area

Map
51 Macrossan Streets, Port Douglas, QLD, 4877
  • Macrossan Street
    ‪1 min walk‬
  • Four Mile Beach
    ‪4 min walk‬
  • Sugar Wharf
    ‪9 min walk‬

Room options

View all photos for Superior Room, 1 Bedroom, Jetted Tub

Superior Room, 1 Bedroom, Jetted Tub | Private kitchen

Superior Room, 1 Bedroom, Jetted Tub

  • 69 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Bedroom, Jetted Tub

In-room safe, soundproofing, iron/ironing board, free WiFi

Room, 1 Bedroom, Jetted Tub

  • 69 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Bedroom

Standard Room, 1 Bedroom

Standard Room, 1 Bedroom

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio

In-room safe, soundproofing, iron/ironing board, free WiFi

Studio

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Regal Port Douglas

Hotel with free parking, steps from Macrossan Street
Along with an outdoor pool, this hotel has a hot tub and a meeting room. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a computer station, and a library are onsite. Weekly housekeeping is available.
Regal Port Douglas offers 47 air-conditioned accommodations with DVD players and safes. Rooms open to balconies. Refrigerators and coffee/tea makers are provided. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Televisions come with cable channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided weekly.

An outdoor pool and a hot tub are on site.
Our customers tell us they can't get enough of the helpful staff at Regal Port Douglas. During your stay, you're just a quick walk from Macrossan Street. Free WiFi in public areas, free self parking, and an outdoor pool are available.
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a front-desk safe, a meeting room, and a computer
  • Steps from Macrossan Street and 4 minutes by foot from Port Village Shopping Centre
  • Airport shuttle service available for a fee
Regal Port Douglas offers its guests an outdoor pool and a hot tub. A computer station is on site and WiFi is free in public spaces. An airport shuttle at scheduled times is available for a fee. A library, a terrace, and barbecue grills are also featured at Regal Port Douglas. Self parking is free.

Smoking is allowed in designated areas at this 4-star Port Douglas hotel.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 3 AM to 11:30 PM at scheduled times
  • Free self parking on site

Things to do

  • Hot tub
  • Library
  • Outdoor pool
  • TV in common areas

Family friendly

  • DVD player
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (weekly)
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach towels
  • Pool loungers
  • Terrace

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8 AM - 5 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Guests arriving outside of regular check-in hours can use the exterior telephone for check-in assistance.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 55.0 per day.
  • Cribs (infant beds) are available for AUD 10.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 52 per person (one-way)
  • Airport shuttle fee per child: AUD 28 (one-way), (from 2 to 11 years old)
  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 55.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Regal Port Douglas offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 8 AM - 5 PM.
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Property Registration Number 2648814

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Port Douglas Regal
Regal Hotel Port Douglas
Regal Port Douglas
Regal Port Douglas Hotel Port Douglas
Regal Port Douglas Hotel
Regal Port Douglas Hotel
Regal Port Douglas Port Douglas
Regal Port Douglas Hotel Port Douglas

Regal Port Douglas Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 336 out of 604 reviews
Rating 8 - Good. 205 out of 604 reviews
Rating 6 - Okay. 49 out of 604 reviews
Rating 4 - Poor. 8 out of 604 reviews
Rating 2 - Terrible. 6 out of 604 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kirsty

Stayed 4 nights in Oct 2024

2/10 Terrible

Craig

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If you’re thinking about staying at Regal Port Douglas, think again. We checked out after staying only one night, having booked a 7 night stay. To preface, the photography is very deceptive on the website, giving the pool a bigger appearance than in reality. Even my son was disappointed. The Studio room is tiny, and you can barely swing a cat in it. The Spa Bath/Shower was abysmal, no shower could be taken without an IMMENSE amount of water spilling everywhere. The overall appearance of the complex is very dated, if you prefer to stay at something more updated and modern, Regal Port Douglas is not the place for you.
Stayed 7 nights in Sep 2024

8/10 Good

John

Liked: Cleanliness
Stayed 3 nights in Oct 2024

10/10 Excellent

Craig

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel, great location, friendly staff.
Nice hotel, great location. Reception were very helpful in booking our Great Barrier Reef excursions.
Stayed 4 nights in Oct 2024

8/10 Good

Brendan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place and location.
Stayed 4 nights in Sep 2024

8/10 Good

Lynnette

Liked: Cleanliness, staff & service, property conditions & facilities
The bed was very uncomfortable
Stayed 3 nights in Sep 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
The property was in excellent condition. Everything was perfect for our week in Port Douglas. The staff were very welcoming. Great place, would love to visit again.
Stayed 7 nights in Sep 2024

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were exceptional
Stayed 3 nights in Sep 2024

10/10 Excellent

Debbie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay close to the main street but very quiet. Great selection of shops and restaurants within easy walking distance. The unit overlooked the pool and was clean and tidy.
Stayed 4 nights in Sep 2024

10/10 Excellent

Natalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Port Douglas
Stayed 3 nights in Sep 2024

6/10 Okay

gladys

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Bed was Comfy but bottom sheet felt rough. Too many rules, if you don’t empty your bin you get a fine. Don’t wash your dishes you get a fine and you only have a washhand basin to do this in. Shower was over a spa bath which was hard to get in and out of. Shower sprayed everywhere. Felt like I was an employee ☹️
Stayed 3 nights in Aug 2024

8/10 Good

Karen, Papakura

Travelled with partner
Liked: Cleanliness, staff & service
The Regal is in a very handy position just off the main road, and easily walkable to dining options, the beach, the markets and the wharf area. It was generally quiet. We booked a studio room for 4 nights. It was equipped with fridge, toaster, cutlery etc. There is no sink apart from in the bathroom. The bath was huge with shower over. Wasn't the best choice for us with the height to get in and out of and our "maturity". Balcony off the bathroom. Bedroom is to interior of unit. Pool was lightly heated - a nice touch in August. Rooms are not serviced, which we knew. Could have done with change of towels as they got rather wet with shower over bath set up, although we did put out on drying line (there is laundry facility in parking garage). Good parking area under property. Stairs to all levels with no lifts.
Stayed 4 nights in Aug 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2024

10/10 Excellent

Antony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Kathryn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic reception staff who checked us in even tho they where closing the office for the day. Friendly & helpful staff. Comfortable beds, great air con & fan, immaculately clean. Comfy outdoor patio. Shower could be a bit tricky to access for some. Enjoyed our stay & would recommend the Regal
Stayed 2 nights in Aug 2024

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, property conditions & facilities
The room was lovely. I had a view of the pool. Comfortable bed and a nice shower.
Stayed 3 nights in Jul 2024

8/10 Good

Daneeka

Stayed 3 nights in Jul 2024

10/10 Excellent

Hazel

Liked: Cleanliness, staff & service, property conditions & facilities
Made to feel welcome and accessing the key after the office was closed was very straightforward.
Stayed 5 nights in Jul 2024

8/10 Good

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a fabulous time at Regal, Port Douglas. The staff were very helpful and friendly and the hotel was exceptional.The only small feedback I would give would be that the spa was challenging to get in and out of as it was quite high and I'm very short so had to be careful.There's also a gap in between where the blinds meet so was a bit self concious that other guests would be able to see me taking a shower but other than that I wouldn't hesitate in coming back to Regal, Port Douglas.
Stayed 5 nights in Jun 2024

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent room, value for money. Easy walking distance to various dining and entertainment. Loved the spa bath, would visit again.
Stayed 4 nights in Mar 2024

8/10 Good

Richard

Stayed 5 nights in Jan 2024

10/10 Excellent

Brendan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

DAVID

Stayed 7 nights in Dec 2023

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

8/10 Good

CHERYL

Stayed 4 nights in Nov 2023