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ARIA Retreat & SPA - The Leading Hotels of the World, located within Parco San Marco Resort

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for ARIA Retreat & SPA - The Leading Hotels of the World, located within Parco San Marco Resort

Breakfast area
View from room
Exterior
Indoor pool, outdoor pool, pool loungers
Beach

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Spa
    Spa
  • Pool
    Pool
  • Laundry
    Laundry
  • Pet-friendly
    Pet-friendly

Explore the area

Map
Via del ciclamino 5, Porlezza, 22018
  • Lake Lugano
    1 min walk
  • Porlezza Lakeshore Park
    19 min walk
  • Porlezza Harbour
    2 min drive
  • Lugano (LUG-Agno)
    39 min drive

Room options

View all photos for Iconic ARIA Penthouse Suite

Iconic ARIA Penthouse Suite

Iconic ARIA Penthouse Suite

  • 168 sq m
  • Lake view
  • Sleeps 4
  • 2 King Beds

View all photos for Lake View Grand Loggia Suite

Premium bedding, down duvets, in-room safe, soundproofing

Lake View Grand Loggia Suite

  • 157 sq m
  • Lake view
  • Sleeps 4
  • 2 King Beds

View all photos for LAGO Penthouse Suite

LAGO Penthouse Suite | Private kitchen

LAGO Penthouse Suite

  • 158 sq m
  • Lake view
  • Sleeps 4
  • 2 King Beds

View all photos for Suite

Suite | Private kitchen

Suite

  • 72 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Lake View Loggia Suite

Lake View Loggia Suite

Lake View Loggia Suite

  • 144 sq m
  • Lake view
  • Sleeps 4
  • 2 King Beds

View all photos for Lake View Family Grand Loggia Suite

Premium bedding, down duvets, in-room safe, soundproofing

Lake View Family Grand Loggia Suite

  • 165 sq m
  • Lake view
  • Sleeps 6
  • 3 King Beds

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includes taxes & fees
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About this property

ARIA Retreat & SPA - The Leading Hotels of the World, located within Parco San Marco Resort

Lakefront hotel with a full-service spa and a sauna
Along with a full-service spa, this smoke-free hotel has an indoor pool and an outdoor pool. WiFi in public areas is free. Additionally, a restaurant, a bar/lounge, and a sauna are onsite.
ARIA Retreat & SPA - The Leading Hotels of the World, located within Parco San Marco Resort offers 15 air-conditioned accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. Accommodations at this 5-star hotel have kitchens with separate dining areas and coffee/tea makers. Bathrooms include separate bathtubs and showers, bathrobes, designer toiletries, and hair dryers.

This Porlezza hotel provides complimentary wireless Internet access. 50-inch flat-screen televisions come with digital channels. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

SPA CEò has 5 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
During your stay at ARIA Retreat & SPA - The Leading Hotels of the World, located within Parco San Marco Resort, you're just a quick walk from Lake Lugano. Features include free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self parking available for a fee
  • Take a swim in the indoor and outdoor pools
  • Indulge with massages, aromatherapy, or body treatments at SPA CEò
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a steam room and a sauna
  • 0.1 mi (0.1 km) from Lake Lugano and 8.4 mi (13.5 km) from Parco Ciani
  • Dogs welcome for a fee (restrictions apply)
ARIA Retreat & SPA - The Leading Hotels of the World, located within Parco San Marco Resort offers its guests a full-service spa, an indoor pool, and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A sauna, spa services, and a terrace are also featured at the luxury ARIA Retreat & SPA - The Leading Hotels of the World, located within Parco San Marco Resort. For a fee, parking is available.

This 5-star Porlezza hotel is smoke free.

ARIA Retreat & SPA - The Leading Hotels of the World, located within Parco San Marco Resort has a restaurant on site.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of the Leading Hotels of the World.

Languages

Dutch, English, French, German, Italian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured self parking on site (EUR 30 per day; includes in/out privileges)

Food and drink

  • 1 restaurant
  • 1 bar

Things to do

  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Kitchen
  • Outdoor pool
  • Separate dining area
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage

Outdoors

  • Pool sunloungers
  • Terrace

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down duvet
  • Heating
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 50-inch flat-screen TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Dining room
  • Free bottled water
  • Kitchen

More

  • Safe
  • Separate sitting area
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between January 2 and March 22.

Access methods

Staffed front desk

Pets

  • Pets: EUR 50.00 per pet, per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 0.00 per person, per night. This tax does not apply to children under 15 years of age.
  • A tax is imposed by the city: From 1 March - 31 October, EUR 3.00 per person, per night. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: EUR 30 per day (in/out privileges)
  • Pet fee: EUR 50.00 per pet, per day
  • Service animals are exempt from fees
  • Kitchen/kitchenette fee: EUR 150 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival.
Property Registration Number 013189-CIM-00006, IT013189B4DG4IH4ND

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the local rating authority.

ARIA Retreat & SPA - The Leading Hotels of the World, located within Parco San Marco Resort Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 53 out of 56 reviews" "
Rating 8 - Good. 1 out of 56 reviews" "
Rating 6 - Okay. 1 out of 56 reviews" "
Rating 4 - Poor. 0 out of 56 reviews" "
Rating 2 - Terrible. 1 out of 56 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Anatoliy

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 4 nights in Jul 2024

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
absolute perfection. Like the Garden of Eden.
absolute perfection in every single way. Felt like we had the entire hotel to ourselves. Staff went above and beyond. The lake is incredible. Perfect temp for swimming and super clean. Must go boating! Food at all restaurants was magnificent.
Stayed 3 nights in Jul 2024

10/10 Excellent

B. A.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Giuseppe, ROCHESTER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just fabulous. Highly recommend it
Stayed 6 nights in Apr 2024

10/10 Excellent

Gursharn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is your spot
We’ve stayed in some beautiful places and Aria will not disappoint. The staff, however, is the real star of this show. From front staff to back of house they offer a true 5 star experience. After a whirlwind trip through the expected stops (Venice, Verona, Lake Como) we wanted something a bit more low key but with nice amenities. The VIP spa experience is worth the extra expense for a memorable afternoon and their tasting experience restaurant is as good (or better) than NYC. That they are an upscale boutique hotel as part of a larger hotel property provides large hotel amenities but exceptional quick service. Oh they even have Donkeys you can feed which was super cute.
Stayed 3 nights in Aug 2023

10/10 Excellent

Madison

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Marina, New York

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A gem of a place. Little paradise on lake Lugano away from crowds but conveniently 15 minutes to Mennagio and 20 minutes to Lugano. Amazing, spacious, well appointed rooms, beautiful facilities, out of this world swimming pool and jacuzzi. But what makes this place truly unique is people. Martina, Michela, Matteo, Tecla, Serena you are amazing, warm, incredible people. Thank you for your top notch service, attention to detail, promptness, friendliness, kindness and AMAZING help. You truly made our visit special and we cannot thank you enough for everything you have done for us. I highly recommend this place to anyone traveling to Como and will definitely be back with my family. A true gem!
Stayed 4 nights in Aug 2023

10/10 Excellent

Chad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and property! Everyone was so attentive and provided a great relaxing experience. If we’re in Lugano area in the future, we will book this hotel.
Stayed 2 nights in Aug 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property, spectacular room and service.
Spent 3 nights here with my wife. Attentive service, booked us restaurants both on site and off - which were all perfect & memorable. Everything exceeded expectatios here. + wow…. Beautiful lake.
Stayed 3 nights in Jul 2023

10/10 Excellent

Giuseppe, ROCHESTER

Stayed 3 nights in Jul 2023

10/10 Excellent

Neda

Stayed 5 nights in Jul 2023

2/10 Terrible

Daniele

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
This was the worst 5 star hotel I have ever seen. We stayed for 5 minutes and then decided to leave and book a different hotel. Avoid at all costs.

10/10 Excellent

Alisa

Liked: Cleanliness, staff & service, property conditions & facilities
I had a wonderful experience at the Aria Resort. Every staff member I encountered, from the valet to the check- in to the cleaning staff were delightful and eager to help! Thank you! Will recommend to my colleagues!
Stayed 2 nights in Jun 2023

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service, property conditions & facilities
Incredible
Stayed 3 nights in Jun 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was absolutely perfect in every single way.
Stayed 4 nights in May 2023

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful vacation
Incredible place and incredible staff
Stayed 2 nights in Mar 2023

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Dream in Italy
Quite possibly one of the best stays I had in Italy. Booked the Penthouse and worth every penny. The staff made us feel very cared for during our visit. There’s a private tunnel to one of the restaurants that feels out of a movie. There’s a small town that’s worth visiting for some lunch and gelato, About a 20 min walk away. We asked the front desk what would be the best place for breakfast with a view of the lake and they replied, “Your room” and they weren’t kidding, The view from the patio was cinematic. Can’t wait to be back this Summer.
Stayed 2 nights in Aug 2022

10/10 Excellent

Ezio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una location FANTASTICA! Tutto è curato alla perfezione; le camere, l'arredo, la SPA con un'incredibile vista sul lago. Un luogo dove trascorrere momenti unici ed indimenticabili
Stayed 1 night in Oct 2022

10/10 Excellent

Doron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow, Wow Wow!!!
Wow!!!! Just got back from a four night stay with the family and we can’t stop raving about the Aria. It’s just flawless and we are tough customers:-) The service is beyond top notch. They just thought of everything and nothing is an issue. All the team at the front desk were outstanding with dinner reservations and planning trips in the area. The SPA is a true highlight of the property, so many different Saunas, pools and even a snow shower. The only recommendation I have is to have at least one of the pools warmer. The suite was huge, we were welcomed with gin and tonics in the room with lots of chocolates, cookies and soft drinks included. Everything was refilled constantly. The view from the huge balcony is breathtaking. We spent hours on the stunning balcony, with the sound of waterfalls in the background. The breakfast was served in the room and had everything we had requested and so much more. Delicious From all our family we would like to thank you for an outstanding hospitality! We are planning our next trip over asap
Stayed 3 nights in Oct 2022

6/10 Okay

Tamar

Liked: Cleanliness, property conditions & facilities, room comfort
Too many children that spoiled our dinners every night. Screaming up and down while we were eating dinner.
Stayed 18 nights in Sep 2022

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2022

10/10 Excellent

Sujata, Wheaton

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful resort. Perfect place to go for relaxation. Service was perfect. They would attend to our every need. Need a car to get around. We did not just wanted to enjoy what we called “paradise”.
Stayed 3 nights in Sep 2022

10/10 Excellent

Paul

Stayed 1 night in Sep 2022

10/10 Excellent

Melanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow! Incredible property and stay from start to finish. The rooms are spacious and well equipped, the view from every party of the resort are apectaculr, and the spa and other amenities are on point. The entire experience is modern and relaxing and we loved that there are only a smaller number of rooms. We left feeling rejuvenated and are already talking about wanting to come back. 10/10 five star hospitality
Stayed 3 nights in Sep 2022