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Neat Hotel Avenida

3.0 star property

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Photo gallery for Neat Hotel Avenida

Front of property – evening/night
Lounge
In-room safe, individually decorated, desk, laptop workspace
Lobby
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • 24/7 front desk
  • Bar
  • Breakfast available
  • Housekeeping
  • Laundry

Explore the area

Map
Rua Dr José Bruno Tavares Carreiro, Ponta Delgada, 9500-119
  • Ponta Delgada Marina
    ‪2 min walk‬
  • Mercado da Graça
    ‪2 min walk‬
  • Bell Tower
    ‪4 min walk‬
  • Ponta Delgada (PDL-Joao Paulo II)
    ‪11 min drive‬

Room options

View all photos for Superior Double Room, 1 Bedroom

In-room safe, individually decorated, desk, laptop workspace

Superior Double Room, 1 Bedroom

  • 23 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Triple Room, 1 Bedroom

In-room safe, individually decorated, desk, laptop workspace

Club Triple Room, 1 Bedroom

  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room Single Use, 1 Bedroom

In-room safe, individually decorated, desk, laptop workspace

Standard Double Room Single Use, 1 Bedroom

  • 16 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room

Single Room

Single Room

  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double or Twin Room, 1 Bedroom

In-room safe, individually decorated, desk, laptop workspace

Standard Double or Twin Room, 1 Bedroom

  • 16 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Single Room, 1 Bedroom

In-room safe, individually decorated, desk, laptop workspace

Superior Single Room, 1 Bedroom

  • 23 sq m
  • Sleeps 1
  • 1 Double Bed

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About this property

Neat Hotel Avenida

Boardwalk/promenade hotel with a marina and a fitness center
Along with a marina, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and coffee/tea in a common area. Change of towels is available on request.
Neat Hotel Avenida offers 120 air-conditioned accommodations with safes and hair dryers. Each accommodation is individually decorated. Flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Ponta Delgada hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Neat Hotel Avenida. During your stay, you're just a quick walk from Ponta Delgada Marina. Enjoy features like free WiFi in public areas, plus a marina and a gym.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Steps from Ponta Delgada Marina and Mercado da Graça
Neat Hotel Avenida offers its guests a marina and a fitness center. Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Neat Hotel Avenida.

This 3-star Ponta Delgada hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: EUR 10.5 for adults and EUR 5.25 for children
  • 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Shopping

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Marina on site

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Living plant wall
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic soft drinks bottles
  • Reusable cups only
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Individually decorated
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in fee for check-in between 12:30 PM and 5:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per day.
  • Cribs (infant beds) are available for EUR 15.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 3 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 10.5 for adults and EUR 5.25 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 12:30 PM and 5:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 15.0 per day
  • Rollaway bed fee: EUR 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Neat Hotel Avenida Ponta Delgada
Neat Avenida Ponta Delgada
Neat Avenida
Neat Hotel Avenida Hotel
Neat Hotel Avenida Ponta Delgada
Neat Hotel Avenida Hotel Ponta Delgada

Neat Hotel Avenida Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 175 out of 382 reviews
Rating 8 - Good. 141 out of 382 reviews
Rating 6 - Okay. 41 out of 382 reviews
Rating 4 - Poor. 15 out of 382 reviews
Rating 2 - Terrible. 10 out of 382 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Johnathan

Travelled with family
Liked: Amenities
This is a decent hotel. It’s clean, staff is friendly, it’s in a great location. However it may be a bit loud for some. The walls are a bit thing and there is a lot of street noise. But if you bring a sound machine, you will be gold.
Stayed 1 night in Nov 2024

10/10 Excellent

MARIA FILOMENA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Oct 2024

10/10 Excellent

Ricardo, DORAL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location super warm and friendly staff.
Stayed 3 nights in Nov 2024

2/10 Terrible

Alla Ud

The building overall look beautiful at the time of booking but the actual experience was terrible. Breakfast was excellent. Toilet was used with poo present inside commode. No parking facility. Staff attitude towards feedback was terrible. Staff really need hospitality training.
Stayed 2 nights in Nov 2024

10/10 Excellent

Steven R

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent and very accommodating. Thank you
Stayed 5 nights in Nov 2024

10/10 Excellent

Ricardo, DORAL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel great location just steps for everything. Staff is helpful and friendly. I decided to extend my stay 3 more days
Stayed 5 nights in Oct 2024

10/10 Excellent

Janilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not very soundproof
Stayed 1 night in Nov 2024

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in Nov 2024

10/10 Excellent

Cheryl Marie, Lindsay

Travelled with partner
Simple. Beautiful. Exactly what we needed for our layover accommodations
Stayed 1 night in Oct 2024

6/10 Okay

Maryann

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not the cleanest. So loud next to the local bar.
Stayed 3 nights in Oct 2024

10/10 Excellent

Carlos M

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to all activities and shops
Stayed 4 nights in Oct 2024

8/10 Good

Marta

Liked: Cleanliness, staff & service, property conditions & facilities
People very friendly
Stayed 2 nights in Oct 2024

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Decent hotel for the location and price. Would recommend and iron in each room.
Stayed 1 night in Sep 2024

10/10 Excellent

Francois

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Dina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Courtney

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Ina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very comfortable and clean. The only issue was the noise from bar right across the street from my room on a Sat. Night.
Stayed 4 nights in Sep 2024

10/10 Excellent

Ana, Toronto

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well situated hotel. Great customer service.
Stayed 5 nights in Aug 2024

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional, helpful, me and my husband highly recommend this hotel
Stayed 4 nights in Sep 2024

8/10 Good

Norberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 14 nights in Sep 2024

6/10 Okay

Alison

Liked: Staff & service
Disliked: Amenities
Room was average. Bed wasn’t soft, my shower was stained brown. It was fine for a one night stay. Would not go back.
Stayed 1 night in Sep 2024

8/10 Good

Tanya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
The service is excellent,front desk,room very clean,walking distance to everything we need,front desk they help me to find the best places to do tours, went to all the best places around the island 💯🙏I really recommend everyone to stay at this place!🙏🙏💯
Stayed 13 nights in Aug 2024

10/10 Excellent

Nigel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great central location!
Stayed 2 nights in Sep 2024