Hotel Aroi Bierzo Plaza

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Dates

December 2024

January 2025

Overview
Rooms
Location
Policies

Very good

Popular amenities

Parking available

Bar

Room service

24/7 front desk

Laundry

Breakfast available

Explore the area

Plaza Del Ayuntamiento 4, Ponferrada, LEON, 24401

Plaza del Ayuntamiento
1 min walk
Museo del Bierzo
1 min walk
Basilica de la Encina
3 min walk

Room options

Single Room

Sleeps 1
1 Twin Bed

Double Room

Sleeps 3
1 Queen Bed OR 2 Twin Beds

Similar properties

Parking included

Free WiFi

Restaurant

Air conditioning

for 1 room

includes taxes & fees

6 Jan - 7 Jan

About this property

Hotel in Ponferrada with 2 restaurants and a 24-hour front desk

Along with 2 restaurants, this smoke-free hotel has a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, a business center, and a meeting room.

Hotel Aroi Bierzo Plaza offers 34 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, complimentary newspapers, and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

During your stay at Hotel Aroi Bierzo Plaza, you're just a quick walk from Plaza del Ayuntamiento. You'll find features like free WiFi in public areas, plus 2 restaurants and a bar.

Free WiFi
Drinking and dining options include 2 restaurants, a coffee shop, and a bar/lounge
Buffet breakfast served daily for a fee
Self parking available for a fee
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Steps from Plaza del Ayuntamiento and Museo del Bierzo

There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Business amenities include a business center and a meeting room.

Public spaces have free WiFi. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Hotel Aroi Bierzo Plaza. Parking is available for a fee.

This 3-star Ponferrada hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:30 AM.

LA VIOLETA - This restaurant serves lunch and dinner. Reservations are required.

LA TABERNA - This family restaurant specializes in Spanish cuisine.

CAFETERIA " LA VIOLETA" - This tapas bar specializes in Spanish cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.

Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Self parking on site (EUR 9.20 per day)
Free off-site parking

Food and drink

Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: EUR 8 for adults and EUR 8 for children
2 restaurants and 1 coffee shop/cafe
1 bar
Room service available

Restaurants on site

LA VIOLETA
LA TABERNA
CAFETERIA " LA VIOLETA"

Family friendly

Laundry facilities

Conveniences

Lift
Free newspapers in reception
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Turndown service

Business services

Business centre
A meeting room

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Handrails in stairwells
Lever door handles
Well-lit path to entrance
Wheelchair-accessible bathroom dressing table
Wheelchair-accessible business centre
Wheelchair-accessible lounge
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible (may have limits)

Smoke-free property

Room amenities

Bedroom

Air conditioning (climate-controlled)
Bed sheets
Heating

Bathroom

Bidet
Free toiletries
Hairdryer
Private bathroom
Shower/bath combination
Towels
Toothbrush and toothpaste

Entertainment

Food and drink

Free bottled water
Minibar

Connecting rooms available
Desk
Free newspapers
Individually decorated
Individually furnished
Iron/ironing board (on request)
Laptop-friendly workspace
Phone
Safe
Turndown service

Policies

Check-in

Check-in time starts at 2:00 PM

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between November 2 and November 17.

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately EUR 8 for adults and EUR 8 for children
Self parking fee: EUR 9.20 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards and cash

Cashless transactions are available

Front desk staff will greet guests on arrival.

We should mention

Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Aroi Bierzo Plaza

Aroi Bierzo Plaza Hotel

Aroi Bierzo Plaza Hotel Ponferrada

Aroi Bierzo Plaza Ponferrada

Aroi Bierzo Plaza

Hotel Aroi Bierzo Plaza Hotel

Hotel Aroi Bierzo Plaza Ponferrada

Hotel Aroi Bierzo Plaza Hotel Ponferrada

Hotel Aroi Bierzo Plaza Reviews

8.2

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

4/10 Poor

Helena

31 May 2021

Liked: Staff & service

Disliked: Property conditions & facilities, room comfort

Good location and clean, but it was quite dated and the bed really not comfortable

Stayed 2 nights in May 2021

10/10 Excellent

beverly

29 Sept 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Great location

Stayed 2 nights in Sep 2019

10/10 Excellent

REGINA

29 Jun 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The staff was very kind. Our phone charger did not work and they directed us to a shop for a new one. Trastevere restaurant was fantastic. The local bierzo wine is something you should try!

Stayed 1 night in Jun 2019

10/10 Excellent

James

20 Jun 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Camino Hotel

Just steps off the Camino de Santiago. Excellent place for peregrinos to take a rest day. Several restaurants adjacent or very close. Templar Castle two blocks away Good neighborhood in the old part of the city. There are two Aroi hotels in Ponferrada. This is the smaller of the two and my personal favorite

Stayed 1 night in Jun 2019

8/10 Good

glynis

19 Apr 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great location

great location right on the square,(although can be abit noisy at night, but wasnt really a problem).. a good underground public car park almost next to it..very good variety for breakfast..

Stayed 1 night in Apr 2019

10/10 Excellent

ROBERTO

8 Sept 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Sep 2018

8/10 Good

John, Hamilton, Canada

3 May 2018

Liked: Cleanliness, staff & service, property conditions & facilities

Potential

Nice enough hotel, better than most along the Camino, but not up to business travelers standard. Room was quite cold, heat did not seem to really work. Shower neither hot nor cold. Breakfast buffet decent, but slow to clear tables and replenish food items.

Stayed 1 night in May 2018

6/10 Okay

Andrea, Stuttgart

15 Apr 2018

Liked: Staff & service

Rest day from Camino and albergues

Took a rest day in Ponferrada. Nice clean hotel, central location to Camino Frances path. Superbe, friendly accommodating staff. Very noisy all night from the bars and drunks in the square

Stayed 1 night in Apr 2018

10/10 Excellent

Shawn

14 Oct 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Oct 2017

4/10 Poor

Originals Tours, Costa Mesa, California

10 May 2017

Disliked: Cleanliness, property conditions & facilities, room comfort

Location

The only good thing about this hotel is its centrally located in the main square.

6/10 Okay

larry, Oregon, USA

13 May 2016

Liked: Cleanliness, staff & service

Ponferrada

You cannot drive up to the front of this hotel so your GPS may be very confused -- it is situated in a plaza and parking is in an underground facility for a cost or free public parking two blocks away. You must park and walk the distance and if you use the underground parking you must take bags up stairs as there is no elevator. The hotel is pleasant enough but noisy from the plaza patrons, the neighboring hotel guests, the morning street sweeping, and the church bells 8am-11pm. The room however is clean and spacious and the staff is personable. The location to the historic center can't be beat; all is within walking distance as are plenty of eateries.

10/10 Excellent

Peter, Scituate, MA

23 Sept 2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

Attentive reception. Clean and comfortable. Centrally located

10/10 Excellent

Susan, Somerset

1 Jul 2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location

Excellent location, English speaking receptionist, Underground car park very close.

10/10 Excellent

Berkley, Nevada USA

4 Jun 2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rest day on the El Camino de Santiago

My wife and I needed a rest day in Ponferrada and this hotel was perfect, right in old town , near the tourist attractions. Staff was pleasant and helpful. Our room was new, big, and cute, lots of stone accents.

10/10 Excellent

Alessa, Holt, Mi

21 Sept 2014

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well located

The hotel was good, staff friendly, room neat and comfortable. You can save the parking fee if you park at the public parking lot just a few steps further than the private parking, this parking lot is safe for your car. From the hotel, you can go walking to visit the "Castillo de los Templarios" and there are many restaurants around.

8/10 Good

Sally, St Albans

14 Sept 2014

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Excellent location for the centre of town. Very convenient parking in the underground parking in the square. Room wasn't the biggest and not much of a view, but had everything we needed. Nice bar and restaurant at the hotel - shame that breakfast was served in a basement room.

4/10 Poor

Verified traveller

29 Jun 2014

Disliked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Norman Gladstone, Vancouver, Canada

16 May 2014

Liked: Cleanliness

A Charmer

A perfectly adequate and clean hotel in the centre square of Ponferrada, with enough charm to make you feel you are in the right hotel that will allow you to absorb the atmosphere of this interesting city. Excellent location to explore the old city and fortifications.

10/10 Excellent

Keith Brown

28 Aug 2012

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Conveniently located.

A good hotel in the main square close by the Old Town. I enjoyed a comfortable stay and ate dinner and breakfast in the La Taberna restaurant in the basement which offered a good choice. Anything in the town that doesn't move has been graffitied which is a shame.

10/10 Excellent

Santiago

25 Jul 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2020

8/10 Good

Jorge

22 Jul 2020

Liked: Cleanliness, staff & service

Muy bien ubicado

Hotel muy bien ubicado, precio razonable, habitacion algo pequeña, si se va solo a dormir, bien.

Stayed 1 night in Jul 2020

10/10 Excellent

Antonia

7 Feb 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Jan 2020

8/10 Good

Jose Ignacio

3 Jan 2020

Liked: Cleanliness, staff & service, room comfort

Para repetir

Destacar la ubicación en la misma Plaza del Ayuntamiento y el buen trato del personal. Solicitamos una habitación con vistas y nos la dieron, con balcón con vistas al Ayuntamiento El desayuno correcto

Stayed 1 night in Dec 2019

4/10 Poor

Ramón

Travelled with group

4 Nov 2019

Disliked: Staff & service, amenities

No me gustó los grandes problemas para aparcar y las pocas soluciones que facilitó el hotel, es decir, ninguna. La cama es muy, muy dura. El hotel, para Ponferrada, puede valer, pero los habrá mejores

Stayed 2 nights in Oct 2019