Grotta Palazzese

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grotta Palazzese

Terrace/patio
Suite Depandance 156, Jacuzzi | Terrace/patio
Suite (151)
Luxury Studio Suite | Exterior
Luxury Studio Suite

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
Via Narciso 59, Polignano a Mare, BA, 70044
  • Grotta Ardito Promenade
    3 min walk
  • Lama Monachile Beach
    6 min walk
  • Statue of Domenico Modugno
    7 min walk
  • Bari (BRI-Karol Wojtyla)
    41 min drive

Room options

Suite, Jetted Tub (354)

  • 37 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Suite (252)

  • 54 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Premium Room

  • City view
  • Sleeps 2
  • 1 King Bed

Luxury Studio Suite

  • Sea view
  • Sleeps 2
  • 1 King Bed

Suite depandance 355

  • 38 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Suite (151)

  • 56 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Suite Depandance 156, Jacuzzi

  • 50 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Suite (152)

  • 48 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Deluxe Depandance 356

  • 38 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Deluxe Room

  • 30 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Suite, Terrace (251)

  • 48 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Premium Room

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Grotta Palazzese

Luxury hotel with free valet parking and a 24-hour front desk
This hotel features a restaurant, a bar/lounge, and concierge services. Free WiFi in public areas and free valet parking are also provided. Other amenities include dry cleaning, a 24-hour front desk, and tour/ticket assistance.
Grotta Palazzese offers 15 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually decorated. Beds feature down comforters and premium bedding. A pillow menu is available. 77-inch Smart televisions come with pay movies. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Polignano a Mare hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

During your stay at Grotta Palazzese, you're just a quick walk from Grotta Ardito Promenade. Enjoy features like free WiFi in public areas and free valet parking, plus a restaurant.
  • Free WiFi
  • Free valet parking and self parking
  • Enjoy local cuisine at Grotta Palazzese, a fine-dining restaurant with ocean views
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Just a 3-minute walk from Grotta Ardito Promenade and 6 minutes by foot from Lama Monachile Beach
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury Grotta Palazzese. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Polignano a Mare hotel.

For a fee, guests can enjoy continental breakfast daily from 7:30 AM to 10:30 AM.
Grotta Palazzese - Overlooking the ocean, this fine-dining restaurant specializes in local cuisine and serves lunch and dinner. Reservations are required.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free secured valet parking on site

Food and drink

  • Continental breakfast available for a fee daily 7:30 AM–10:30 AM: EUR 50 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Grotta Palazzese

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Couples dining
  • Designated smoking areas
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 77-inch smart TV
  • Films for purchase

Food and drink

  • Champagne service
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Guidebooks/recommendations
  • Individually decorated
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities will be closed during October, November, December, January, February, and March:
  • Beach

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children 12 and younger are not allowed at this property. All guests older than 12 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 50 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Property Registration Number IT072035A100031991, BA072035015S0020501

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children 12 years old and younger aren't allowed at this property.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Grotta Palazzese
Grotta Palazzese Hotel
Grotta Palazzese Hotel Polignano a Mare
Grotta Palazzese Polignano a Mare
Palazzese
Ristorante Grotta Palazzese Hotel
Grotta Palazzese Hotel
Grotta Palazzese Polignano a Mare
Grotta Palazzese Hotel Polignano a Mare

Grotta Palazzese Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 36 out of 48 reviews" "
Rating 8 - Good. 4 out of 48 reviews" "
Rating 6 - Okay. 5 out of 48 reviews" "
Rating 4 - Poor. 2 out of 48 reviews" "
Rating 2 - Terrible. 1 out of 48 reviews" "

9.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jack

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with gorgeous sea view. Driver to go to private beach which is crystal clear water calm Loved my stay here
Stayed 3 nights in Aug 2024

10/10 Excellent

Nicolette

Stayed 1 night in Aug 2024

10/10 Excellent

Rohan

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very accommodating to our requests
Stayed 1 night in Aug 2024

10/10 Excellent

Yarelis

Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely elegant and well done in every way.
Stayed 1 night in Jun 2024

10/10 Excellent

Neel, Taylor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Views are amazing. Location is excellent
Stayed 1 night in Jun 2024

10/10 Excellent

Sara

Stayed 1 night in May 2024

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel we have ever stayed at, staff were amazing, dinner was amazing, the view from the room was spectacular. Cant wait to stay again one day.
Stayed 1 night in May 2024

10/10 Excellent

VICTOR

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Robin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff is amazing

10/10 Excellent

Pratiti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is breathtaking. I had the suite with the jacuzzi and dinner reservations at the restaurant but arrived on a very windy day. Not only did they warn me ahead of time, they were super accommodating once I got there and gave me options as I would not have been able to use the jacuzzi that day. The restaurant was closed but they went out of their way to give me a private tour so I could take photos and videos. Everyone was super sweet, and I will definitely come back! Do yourself a favor and stay here; you will NOT regret it one bit. One of the best experiences of my life to date, even with the wind.

10/10 Excellent

bernardino

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

2/10 Terrible

John

Travelled with partner
Disliked: Property conditions & facilities
The hotel room was nice. The hotel stall nice. The restaurant was terrible. One of the worst meals I have ever had in 30years traveling to Italy. The waitstaff was the absolute worst I have ever experienced!
Stayed 2 nights in Jul 2023

10/10 Excellent

Antonio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is built for royalty and you are treated as such by the staff. There is nothing that the hotel staff does not take care of.
Stayed 1 night in Apr 2023

6/10 Okay

Marjan

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stunning view/ mediocre service
Price of rooms reflect an unmatched view and location. But the quality of breakfast and dinner were disappointing. If you like a stale croissant with the most amazing view for 50 euros- this is the hotel. Importantly, the worst part of the hotel was the staff. No one went beyond greeting to do anything. The parking is an absolute nightmare to figure out and the hotel never emailed or made us aware of the circumstances. So all around, not the best value for the incredibly expensive price- other than the view. Our daughter wanted to come join us for one night, and not only was the hotel completely reluctant to provide a cot, they would not even allow her to come with us in the shuttle to the beach. All five of our family members took a van, while our daughter had to take a TukTuk motorcycle to the beach, where she was also prohibited from entering due to “full capacity”, but there were at least 50% open chairs and umbrellas. The hotel staff was so unwilling to help us find a solution to our daughter having no where to sleep for the night to the point where we felt genuinely uncomfortable with her even entering the hotel with us. We offered to pay extra money for her to enter the beach, or shuttle, or even another cot, but they were unmovable. It was not so much that the policy was so severe, but that the service was so unwilling to assist us in alternative solutions. Our stay was fine until this stain of an experience.
Empty beach chairs
Beautiful view from our room
Stayed 3 nights in Aug 2022

6/10 Okay

Suren

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The place is beautiful. The staff is the best. The property itself is very well located but other than the views which are amazing, the hotel doesn't have any amenities that justify how much they charge a night. The other thing that didn't make sense to me is that there is no pool or beach access. If you want, you can pay $50 per person and they will take you to their other hotel 3km away. Do they really need to charge for that, just included in the price per night, that would have made more sense to me. Lastly eating in the restaurant, which is expensive as well, it was a magical experience. In summary, I will go back to the restaurant but not the hotel
Stayed 1 night in Jul 2022

10/10 Excellent

Sofia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is exceptional!
Stayed 1 night in Jun 2022

4/10 Poor

Rukia

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
For anyone reading this, just know that if you want to book here, you are paying a LOT of money for the setting NOT the food, drink or service. The food was good but not €200 for three courses(!!!) good. Both the starter and main came out lukewarm and bland. The dessert took 1h to come after the main course even with me asking numerous times for it. The drinks were ridiculous with a €6-8 beer charged at €45 and a bottle of water for €10. The service however was the worst element of the whole experience. No greeting as you arrived or left, staff wearing face masks on their chins, they were ultimately slow and inattentive. The whole meal took us three hours with lots of waiting and the disappointment in the service ruined the overall experience. The views were great but they could only compensate so much for purely bad service and in the end, it really wasn’t worth it. I also stayed at the hotel. The room was clean and spacious but overpriced and there were many other hotels nearby that were much better value, with more character and I’d have gotten much more for my money. Again, the staff were poor. Mediocre reception to our arrival, no hotel tour of where to find the amenities - we were bluntly told there is no bar when we asked but no friendly recommendation of something in the vicinity. If I could redo the whole thing, I wouldn’t stay at the hotel because really it’s a restaurant with a hotel - not a hotel with a restaurant (if that makes sense).
Stayed 3 nights in Jun 2022

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location and amazing service
Absolutely beautiful location and perfect level of service from the hotel. They really took that extra step to make our stay that extra bit special
Stayed 1 night in May 2022

10/10 Excellent

uchenna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exquisite property and location is excellent
Stayed 1 night in Mar 2022

10/10 Excellent

Skerdi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time we had! Friendly staff .
Stayed 1 night in Aug 2021

10/10 Excellent

Deric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hôtel, worth every penny, we will be back!
Stayed 1 night in Aug 2021

10/10 Excellent

beyhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Marian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short and very sweet stay at a luxurious property.
An amazing but unfortunately brief stay at a stunning hotel. The proximity to the cave restaurant below and its location in the old town centre was an added benefit.
Stayed 1 night in Jul 2019

6/10 Okay

Claudia

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023