See all properties

Cassino All Inclusive Resort Poços de Caldas

4.0 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Cassino All Inclusive Resort Poços de Caldas

Indoor pool, outdoor pool, pool loungers
Aerial view
Sun deck
Children’s activities
Family Room (Luxo)

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Parking included
    Parking included
  • Spa
    Spa
  • Gym
    Gym
  • All-inclusive
    All-inclusive

Explore the area

Map
Avenida do Contorno KM 5, Jardim do Contorno, Poços de Caldas, MG, 37706-306
  • Walter World Theme Park
    5 min drive
  • Macacos Fountain
    9 min drive
  • Paco das Aguas Shopping Center
    11 min drive

Room options

View all photos for Family Room (Luxo)

In-room safe, desk, laptop workspace, soundproofing

Family Room (Luxo)

  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

View all photos for Exclusive Studio Suite

Exclusive Studio Suite

Exclusive Studio Suite

  • 88.21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Studio Suite, 1 Queen Bed

Standard Studio Suite, 1 Queen Bed

Standard Studio Suite, 1 Queen Bed

  • 58 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

In-room safe, desk, laptop workspace, soundproofing

Superior Room

  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

View all photos for Deluxe Room, Accessible

In-room safe, desk, laptop workspace, soundproofing

Deluxe Room, Accessible

  • 26 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Premium Studio Suite

In-room safe, desk, laptop workspace, soundproofing

Premium Studio Suite

  • 60.66 sq m
  • Sleeps 4
  • 2 Queen Beds and 2 Twin Beds

View all photos for Junior Studio Suite

View from room

Junior Studio Suite

  • 55.10 sq m
  • Sleeps 4
  • 2 Queen Beds and 2 Twin Beds

Similar properties

Outdoor pool
Thermas All Inclusive Resort Poços de Caldas
Pool
All-inclusive
Kids pool
Waterslide
4.5 out of 5, Wonderful, (172)
The price is €246
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Thermas All Inclusive Resort Poços de Caldas

About this property

Cassino All Inclusive Resort Poços de Caldas

Family-friendly Poços de Caldas hotel in Jardim Philadelphia with a full-service spa
A full-service spa, an indoor pool, and an outdoor pool are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a restaurant, a fitness center, and a bar/lounge.
Cassino All Inclusive Resort Poços de Caldas offers 142 air-conditioned accommodations with safes. Flat-screen televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa.
During your stay at Cassino All Inclusive Resort Poços de Caldas, you'll be close to Walter World Theme Park. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor and outdoor pools
  • Treat yourself with a visit to the full-service spa
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym, a steam room, and a sauna
  • 5 minutes by car from Walter World Theme Park and 9 minutes from Macacos Fountain
  • Pets welcome for a fee
Some rates at Cassino All Inclusive Resort Poços de Caldas are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Cassino All Inclusive Resort Poços de Caldas offers its guests a full-service spa, an indoor pool, and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A business center and a meeting room are available. A children's pool, a fitness center, and a sauna are also featured at the family-friendly Cassino All Inclusive Resort Poços de Caldas. Free self parking is available.

This 4-star Poços de Caldas hotel is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 10:00 AM.
Cassino All Inclusive Resort Poços de Caldas has a restaurant on site.

All-inclusive details

All-inclusive room rates at Cassino All Inclusive Resort Poços de Caldas are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant
  • 1 bar

Things to do

  • Fitness classes
  • Arcade/games room
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Arcade/games room
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • A meeting room

Outdoors

  • Garden
  • Outdoor entertainment area
  • Picnic area
  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

More

  • Desk
  • Laptop-friendly workspace
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Check-out

Check-out before 2:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
Guests providing vaccine records must have received complete COVID-19 vaccination at least 3 days prior to check-in

Access methods

Staffed front desk

Pets

  • Pets: BRL 85 per pet, per day
  • Maximum 1 (weight limit: 33 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 14 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: BRL 85 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Front desk staff will greet guests on arrival.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Up to 2 children 14 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Cassino All Inclusive Resort Poços de Caldas Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 52 out of 107 reviews" "
Rating 8 - Good. 30 out of 107 reviews" "
Rating 6 - Okay. 13 out of 107 reviews" "
Rating 4 - Poor. 10 out of 107 reviews" "
Rating 2 - Terrible. 2 out of 107 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

6.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Danyelle

Travelled with family and small children
Disliked: Property conditions & facilities
Hotel antigo, precisa de reforma. Equipe e infraestrutura não preparada para a quantidade de hóspedes do final de semana. Faltou taça, prato, talher. Quarto precisa de reforma. 2 noites é uma manhã tomando banho frio. Roupa de banho e cama muito desgastada. Esperava mais pelos reviews que eu vi e pelas fotos.
Stayed 3 nights in Jul 2023

4/10 Poor

Karla, São Paulo

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Quarto sem acústica nenhuma. Dava para escutar tudo no corredor, quarto ao lado. Sem arrumação no quarto. Música barulhenta. Não é um resort para relaxar.
Stayed 2 nights in Dec 2021

4/10 Poor

Bea Bragion

Travelled with family
Liked: Cleanliness, property conditions & facilities
Por ser Cassino e all inclusive, entendo que o bar é o cassino deveria ser até mais tarde. Finalizar as 23h é muito cedo, quando se diz respeito a jogos de cartas. O atendimento do bar não segue padrão. A programação da recreação adulto não teve conforme passado. A limpeza é atendimento da ajuda com as malas excelente.
Stayed 3 nights in Aug 2024

10/10 Excellent

Marcos Edesio Todero

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Sabryna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugar incrível voltaria qts vezes fossem oportunas, porem a acústica dos quartos precisa melhorar e com relação a cobrança por estadia do Pet, só fiquei sabendo no local.
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
É para familia!
É um lugar muito animado, todos os funcionários são extremamente educados e solicitos. O pessoal da recreação é muito legal. Comidas e bebidas são excelentes, tudo muito farto e fresquinho. Mas poderiam investir um pouco mais nos quartos, melhorar a acústica deles e o banheiro que não possuia tranca. Ouvimos a madrugada toda um hóspede roncar e qualquer conversa do quarto ao lado.
Stayed 3 nights in Jul 2024

10/10 Excellent

Raquel

Stayed 2 nights in Jun 2024

10/10 Excellent

MAURO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Gabriele c ferreira

Liked: Cleanliness, staff & service, property conditions & facilities
Tudo bom apenas o colchão por ser de molas muito ruim tive dormir no chao
Stayed 1 night in May 2024

8/10 Good

JOSÉ MANOEL VIEIRA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Ligia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Francisco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel para casais com filhos até 12 anos
Hotel ideal para casal com crianças (todas as idades) Ele tem uma estrutura muito boa , com várias piscinas climatizadas e outras aquecidas. Bebida ilimitada o dia todo ,bem como as refeições e petiscos . Ponto negativo para mim foi o som muito alto das piscinas , que chegavam aos quartos e corredores. Faltou no hotel uma sala de lazer.. com algumas poltronas ou sofás para uma leitura .
Stayed 2 nights in Apr 2024

8/10 Good

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Ferias em família
O quarto é confortável. Fui com meu marido, filho e sobrinha. O banheiro não tem parede, o que nos deixou bem desconfortável. A parte do box e sanitário tem porta, mas não tranca. Tinhamos que avisar quando utilizavamos o banheiro. A pia para escovar os dentes é exposta e não há lugar para trocar de roupa, trocavamos na parte do sanitário. Em relação a refeição, não há variedades. Meu filho teve dificuldades para comer. Os frangos e carnes vinham com molhos peculiares.molho de mostarda, laranja, vinho.... Acho que poderia vir normal e deixar o molho separado, quem quiser pega. A infraestrutura é excelente. Recreação e lazer para todas as idades. Recreadores excelentes. Lanches e bebidas durante o dia todo à vontade. Piscinas aquecidas. Voltaria novamente.
Stayed 4 nights in Mar 2024

6/10 Okay

JOSE

Stayed 2 nights in Mar 2024

10/10 Excellent

Ricardo

Stayed 2 nights in Mar 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo e pode melhorar mais!
Hotel ideal para familia com crianças. As piscina são aquecidas e agradáveis e o all inclusive é excelente. Ainda carece de atenção em alguns detalhes, mas nada que atrapalhe a estadia. Ficamos 3 noites e, mesmo com tempo ruim, conseguimos aproveitar bastante. A equipe de entretenimento precisa de mais atenção com as crianças de 7 a 12 anos, mas a recreação para os adultos é muito agradável.
Stayed 3 nights in Jan 2024

10/10 Excellent

Aline A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Resort com boas instalações. Muitas opções de entretenimento e lazer para adultos e crianças. Quanto às cervejas, não havia muitas opções (chop artesanal + Chop Itaipava + Petrus). Quanto aos petiscos se resumiam a frios e salgados fritos.
Stayed 3 nights in Jan 2024

10/10 Excellent

Heloiza

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel excelente!
Lugar maravilhoso, passei duas perfeitos com minha família, funcionários atenciosos, comida a vontade e muito diversificada, piscinas com água quentinha, mesmo a que não é coberta, muita coisa para se divertir, o hotel realmente se importa com o bem estar dos hóspedes. Pretendo voltar em breve, nota 1000 para o hotel.
Stayed 2 nights in Jan 2024

4/10 Poor

Bárbara

Travelled with family
Disliked: Cleanliness, amenities
Pontos positivos: área interna para as crianças, com bastante opção como piscina bolinhas, jump, escorregador etc. piscinas realmente aquecidas. Pontos negativos: limpeza do quarto (tinha sache de ketchup embaixo das camas), os banheiros não tem portas para fechar que didide de verdade do quarto. Apenas uma de vidro que não tranca nem com a fechadura (tive problemas com a minha bb por causa disso). Frigobar vazio, nem com água, melhor hora para comer era no primeiro horário, depois mesas sujas e moscas. Jardim sem manutenção. Não vi aquela roda gigante e outros daqueles brinquedos funcionando. Não tínhamos toalhas de banho para todos nós nem para banho, já para piscina tivemos que usar as mesmas. Pouca variedade de frutas (no café da manhã ok), mas em outros períodos não dá para contar. Então quem vai com criança muito pequena é complicado. As bananas estavam verdes, maças passadas pêssegos duros. E eram só essas msm. A sorte que levei outras coisas de casa para minha filha. Então, complicado….
Stayed 1 night in Nov 2023

10/10 Excellent

Fábio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima experiência!
Ótima experiência! Lugar excelente para se divertir, comer e beber bem, descansar e aproveitar toda infraestrutura do resort.
Stayed 3 nights in Nov 2023

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me surpreendeu completamente
Estou nesse momento no Resort, vejo algumas avaliações e tento imaginar o nível de exigência das pessoas! Estou passando dias maravilhosos aqui, já viajei por outros resorts ao redor do mundo, realmente não posso dizer ser um 5 estrelas mas chega muito perto disso...Tive um atendimento muito bom desde nossa chegada, check in muito rápido e sem burocracia, a localização do quarto muito boa e fácil de achar, o quarto com uma estrutura boa, televisão, ar, banheiro com água com uma pressão muito boa e bem quente. As piscinas a todo momento aquecidas e bem aquecidas, com bastante guarda sol e cadeiras, animação com música e recreadores para as crianças e adultos. As bebidas maravilhosas, caipirinhas saborosas e com bebidas de 1° linha, o chopp maravilhoso da Cervejaria Gonçalves, geladinho e saboroso. A alimentação muito boa, desde um farto café da manhã aos almoços e jantares, o snack bar com opções (não tantas, mas vamos lá, é só um pestisco e não uma refeição completa)...alimentos com supervisão a todo momento de um nutricionista e pelos chefes que supervisionam o restaurante. Os profissionais que trabalham no resort super atenciosos, solícitos e educados... O que eu recomendaria seria na parte do bar disponibilizar uma forma para os mesmos ganharem gorjetas, super apoio, eles merecem, assim como o pessoal que trabalha nos restaurantes...Fora do Brasil é "obrigatório" uma gorjeta pois acho justo
Stayed 2 nights in Oct 2023

8/10 Good

Yago

Travelled with group
Liked: Staff & service
Lá é bem gostoso porém cheguei os travesseiros estava fedendo suor a tv nao funcionava e quando eles consertaram ela não funcionava os canais informados pelo próprio hotel.E o quarto estava com mofo
Stayed 2 nights in Oct 2023