Hotel Xcaret Tierra - All Xcaret Parks Included - Family Premier

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

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Beach/ocean view
6 outdoor pools, pool umbrellas, pool loungers
1 bedroom, Egyptian cotton sheets, premium bedding, free minibar
Lobby sitting area
Couples treatment room(s), sauna, steam room, body treatments

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • All-inclusive
    All-inclusive
  • Spa
    Spa
  • Gym
    Gym
  • Room service
    Room service

Explore the area

Map
Carr. Chetumal - Puerto Juarez Km. 282, Playa del Carmen, QROO, 77710
  • Xenses Park
    15 min walk
  • Cenote Santa Cruz
    16 min walk
  • Xcaret Eco Theme Park
    19 min walk
  • Playa Del Carmen, Quintana Roo (PCM)
    11 min drive

Room options

Premier Family Junior Suite Ocean Front

  • 126 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Premier Family Master Suite Ocean Front

  • 230 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

Premier Family Partial Ocean View

  • 53 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Premier Family Garden

  • 53 sq m
  • Sleeps 3
  • 1 King Bed

Premier Family Ocean Front

  • 53 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Premier Family Swim Up Garden

  • 53 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Premier Family Junior Suite Garden

  • 126 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Hotel Xcaret Tierra - All Xcaret Parks Included - Family Premier

Luxury property on the beach, with 6 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at Hotel Xcaret Tierra - All Xcaret Parks Included - Family Premier's full-service spa. Then enjoy a meal at one of the property's 8 restaurants.
Hotel Xcaret Tierra - All Xcaret Parks Included - Family Premier offers 181 air-conditioned accommodations with iPads and free minibar items. Rooms open to furnished balconies. Accommodations are furnished with double sofa beds. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with pay movies. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor tennis court and a health club are featured at the property. 6 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Muluk Spa & Wellness has 18 treatment rooms including rooms for couples. Services include facials, body wraps, and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.
During your stay at Hotel Xcaret Tierra - All Xcaret Parks Included - Family Premier, you'll be within walking distance of Cenote Santa Cruz. Features include free WiFi in public areas, plus 6 outdoor pools and 8 restaurants.
  • Free WiFi
  • Enjoy a bite to eat at Mercado 360, a theme restaurant that serves Mexican cuisine
  • Splash around at the waterslide or swim in the 6 outdoor pools
  • Indulge with facials, aromatherapy, or body wraps at Muluk Spa & Wellness
  • Services include babysitting, a free kid's club, and dry cleaning/laundry
  • Onsite recreation includes an outdoor tennis court, a gym, and yoga classes
  • Steps from Cenote Santa Cruz and a 4-minute drive from Xplor Theme Park
Hotel Xcaret Tierra - All Xcaret Parks Included - Family Premier is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Xcaret Tierra - All Xcaret Parks Included - Family Premier offers its guests a full-service spa, 6 outdoor swimming pools, an outdoor tennis court, and a waterslide. There are 8 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 poolside bars and a beach bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A children's pool, a health club, and spa services are also featured at the luxury Hotel Xcaret Tierra - All Xcaret Parks Included - Family Premier.

Mercado 360 - This theme restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.
La Trajinera - This seafood restaurant serves breakfast, lunch, and dinner. Reservations are required. Open daily.
La Cantina - This theme restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Chibalí - This theme restaurant serves breakfast, lunch, and dinner. Open daily.
Xingao - This theme restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.
Late night fare is available from 24-hour room service.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Wheelchair-accessible parking available
  • Airport shuttle on request

Food and drink

  • 8 restaurants
  • 2 swim-up bars, 2 poolside bars and 1 beach bar
  • 24-hour room service

Restaurants on site

  • Mercado 360
  • La Trajinera
  • La Cantina
  • Chibalí
  • Xingao

Things to do

  • 24-hour fitness centre
  • 6 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Kayaking
  • Outdoor tennis court
  • Playground
  • Shopping
  • Snorkelling
  • Yoga classes

Family friendly

  • 6 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cots/infant beds
  • Free supervised childcare
  • In-room childcare (surcharge)
  • Playground
  • Separate living room
  • Snack bar/deli
  • Sofa bed
  • Water slide

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Beachfront location
  • Garden
  • Pool sunloungers
  • Pool umbrellas

Spa

  • 18 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Massage/treatment rooms
  • Sauna
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Beach towels
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Double sofa bed
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hairdryer
  • Jetted bath
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Towels

Entertainment

  • 55-inch flat-screen TV
  • iPad
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Turndown service

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Hotel Xcaret Tierra - All Xcaret Parks Included - Family Premier offers transfers from the airport. Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Property is also known as

Xcaret Mexico Tierra Family Premier All Inclusive
Xcaret Mexico Tierra Family P
Hotel Xcaret Mexico Tierra Family Premier All Inclusive
Hotel Xcaret Tierra All Xcaret Parks Included Family Premier

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