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Hotel Xcaret Mexico - All Parks / All Fun Inclusive

5.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Xcaret Mexico - All Parks / All Fun Inclusive

Water park
Sauna, hot tub, steam room, Turkish bath/hammam, body treatments
11 restaurants, breakfast, lunch, dinner served; Mexican cuisine
10 outdoor pools, pool umbrellas, pool loungers
Water park

Reviews

8.8 out of 10

Excellent

Popular amenities

Explore the area

Map
Carr. Chetumal - Puerto Juarez Km. 282, Playa del Carmen, QROO, 77710
  • Xenses Park
    15 min walk
  • Cenote Santa Cruz
    16 min walk
  • Xcaret Eco Theme Park
    19 min walk
  • Playa Del Carmen, Quintana Roo (PCM)
    11 min drive

Room options

View all photos for Room, Oceanfront (Swim-up Adults)

Room, Oceanfront (Swim-up Adults) | Outdoor pool

Room, Oceanfront (Swim-up Adults)

  • 58 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room (Swim-up)

Room (Swim-up)

Room (Swim-up)

  • 58 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Ocean View

Suite, Ocean View

Suite, Ocean View

  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite River

Suite River

Suite River

  • 61 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 126 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite River Adults

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Suite River Adults

  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite River Spa Adults

Suite River Spa Adults

Suite River Spa Adults

  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Garden Spa Adults

Suite Garden Spa Adults

Suite Garden Spa Adults

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Spa Adults

Junior Suite Spa Adults | View from room

Junior Suite Spa Adults

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Adults

Junior Suite Adults

Junior Suite Adults

  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Garden

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Suite Garden

  • 53 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Oceanfront (Adults)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Suite, Oceanfront (Adults)

  • 53 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, Oceanfront

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Family Suite, Oceanfront

  • 58 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Occidental at Xcaret Destination - All Inclusive

On private beach
Pool
Breakfast included
All-inclusive
4.1 out of 5, Very good, (3877)
The price is €645
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Occidental at Xcaret Destination - All Inclusive

About this property

Hotel Xcaret Mexico - All Parks / All Fun Inclusive

Luxury property on the beach, with 10 outdoor pools
Catch some rays at the beach or spend the day relaxing at Hotel Xcaret Mexico - All Parks / All Fun Inclusive's full-service spa. Then enjoy a meal at one of the property's 11 restaurants.
Hotel Xcaret Mexico - All Parks / All Fun Inclusive offers 900 air-conditioned accommodations with free minibar items and laptop-compatible safes. Accommodations are furnished with single sofa beds and day beds. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Flat-screen televisions come with digital channels.

Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and hair dryers. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An outdoor tennis court and complimentary bicycles are featured at the property. 10 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including Ayurvedic, hydrotherapy, and reflexology. The spa is equipped with a mud bath, a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at Hotel Xcaret Mexico - All Parks / All Fun Inclusive. During your stay, you'll be within walking distance of Xenses Park. Enjoy features like free breakfast, free self parking, and a free roundtrip airport shuttle.
  • Free full breakfast served daily
  • Free self parking
  • Enjoy Mexican cuisine with pool views at CHIBALI, one of the property's 11 restaurants and 14 bars/lounges
  • Splash around at the waterslide or swim in the 10 outdoor pools
  • Treat yourself to body treatments, reflexology, or Swedish massages at the spa
  • Services include supervised childcare, dry cleaning/laundry, and a concierge
  • Onsite recreation includes an outdoor tennis court, a 24-hour gym, and a steam room
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Steps from Cenote Santa Cruz and 15 minutes by foot from Xenses Park
  • Free airport shuttle service
  • Dogs welcome for a fee
Some rates at Hotel Xcaret Mexico - All Parks / All Fun Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Xcaret Mexico - All Parks / All Fun Inclusive offers its guests a full-service spa, 10 outdoor swimming pools, an outdoor tennis court, and a waterslide. There are 11 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 14 bars/lounges. Free breakfast is served daily.

A business center and meeting rooms are available. A children's pool, a 24-hour fitness center, and a sauna are also featured at the luxury Hotel Xcaret Mexico - All Parks / All Fun Inclusive. A roundtrip airport shuttle is free (available 24 hours). Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Playa del Carmen property.

Guests are served free full breakfast daily from 7:00 AM to noon.
CHIBALI - Overlooking the pool, this family restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
LA CANTINA - This restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
XIN GAO - This fine-dining restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open daily.
LA TRAJINERA - This beachfront restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
MERCADO LA MERCED - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at Hotel Xcaret Mexico - All Parks / All Fun Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Water activities

Kayaking
Snorkeling

Land activities

Kids club

Entertainment

Onsite entertainment and activities

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Italian, Korean, Spanish

Property amenities

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Free 24-hour return airport shuttle
  • Airport shuttle at scheduled times, on request

Food and drink

  • Free full breakfast available daily 7:00 AM–noon
  • 11 restaurants and 1 coffee shop/cafe
  • 2 swim-up bars, 2 poolside bars and 14 bars/lounges
  • 24-hour room service

Restaurants on site

  • CHIBALI
  • LA CANTINA
  • XIN GAO
  • LA TRAJINERA
  • MERCADO LA MERCED

Things to do

  • 24-hour fitness centre
  • 10 outdoor pools
  • Fitness classes
  • Arcade/games room
  • Billiards/pool table
  • Canoeing
  • Children's pool
  • Designer shops
  • Fishing
  • Free bike hire
  • Full-service spa
  • Hiking/biking trails
  • Kayaking
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Tennis
  • Yoga classes

Family friendly

  • 10 outdoor pools
  • Arcade/games room
  • Children's pool
  • Laundry facilities
  • Playground
  • Separate living room
  • Snack bar/deli
  • Sofa bed
  • Soundproofed rooms
  • Pushchair
  • Supervised childcare (surcharge)
  • Water slide

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Beachfront location
  • Garden
  • Outdoor entertainment area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - sports
  • Massage - Swedish
  • Mud bath
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 119
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 102
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 119
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Beach towels
  • Couples dining
  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Feather duvet
  • Down duvet
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Single sofa bed

Bathroom

  • Dressing gowns
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Espresso maker
  • Free bottled water
  • Free minibar

More

  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: MXN 3000 per pet, per stay
  • Only dogs are allowed
  • Weight limit: 22 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 3000 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Hotel Xcaret Mexico All Parks Tours All Fun Inclusive
Xcaret Mexico All Parks Tours All Fun Inclusive Playa del Carmen
Xcaret Mexico All Parks Tours All Fun Inclusive
Hotel Xcaret Mexico All Parks Tours All Fun Inclusive
Xcaret Mexico All Parks Tours All Fun Inclusive Playa del Carmen
Xcaret Mexico All Parks Tours All Fun Inclusive Playa del Carmen
Xcaret Mexico All Parks Tours All Fun Inclusive
Hotel Xcaret Mexico All Parks Tours / All Fun Inclusive
Hotel Xcaret Mexico All Parks Tours All Fun Inclusive
Hotel Xcaret Mexico All Parks Tours / All Fun Inclusive

Hotel Xcaret Mexico - All Parks / All Fun Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 907 out of 1270 reviews" "
Rating 8 - Good. 143 out of 1270 reviews" "
Rating 6 - Okay. 77 out of 1270 reviews" "
Rating 4 - Poor. 58 out of 1270 reviews" "
Rating 2 - Terrible. 85 out of 1270 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mark, Denver

Stayed 3 nights in Aug 2024

8/10 Good

WILFREDO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like the fact that once you arrived they want to give you a “concierge “ which is a basically a person who will try to convince you to buy a timeshare. You arrived tired and hungry so the least thing you want is that. They offer you free stuff so you can create a meeting with them next day in the morning. So just be careful people!
Stayed 4 nights in Sep 2024

10/10 Excellent

Andrew

Stayed 3 nights in Aug 2024

10/10 Excellent

Roxana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was absolutely amazing!
Stayed 2 nights in Sep 2024

6/10 Okay

Yvette, Doral

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Jose, Detroit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best resort in Quintana Roo the staff is friendly makes you feel like family
Stayed 4 nights in Sep 2024

10/10 Excellent

Leo Oziel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Claudia Faviola Bejarano

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding services!
Stayed 5 nights in Aug 2024

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

8/10 Good

Laura, Brownsville

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property is great as usual. However I did notice a decline in service at all levels but particularly the front desk and people that greet you. I realize they may be overwhelmed with crowds but they are the first customer service experience for visitors.
Stayed 1 night in Sep 2024

10/10 Excellent

Pooja

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended xcaret for a family vacation. The parks were all amazing. Many dining choices for all. The staff was exception. From checkin with Lois Miguel, who took so much time with us to go over the resort and dining options. Citlaly at the excursions desk was extremely helpful and helping us change and add reservations to the parks and monuments. If you want good food, adventure and relaxation this is a must stay resort.
Stayed 7 nights in Aug 2024

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Xcaret Mexico its awesome
It was a great experience to stay on Xcaret Mexico hotel, all can i say its… the best hotel in Mexico, My wife loved it, we went to celebrate her Birthday. And we can’t wait to go back.
Stayed 2 nights in Aug 2024

10/10 Excellent

Songtao

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free park tickets are great
Stayed 3 nights in Aug 2024

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Tie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing all inclusive hotel.
Stayed 4 nights in Aug 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In love cannot wait to go back
Stayed 3 nights in Jul 2024

10/10 Excellent

Alfredo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will be visiting again.
Stayed 1 night in Aug 2024

10/10 Excellent

Adrianna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that the park entrances were included.
Stayed 7 nights in Aug 2024

8/10 Good

Xinyi

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really beautiful and lots of pools. Staff are friendly. My only wish is can offer a little bit more food variety
Stayed 3 nights in Aug 2024

10/10 Excellent

Shayna

Liked: Cleanliness
Stayed 6 nights in Aug 2024

10/10 Excellent

Argelia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel completely exceeded our expectations. Beautiful place and would definitely revisit again!
Stayed 5 nights in Aug 2024

10/10 Excellent

Rachelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Meg

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is nothing like Xcaret. Highly recommend!
Stayed 9 nights in Aug 2024

10/10 Excellent

Charles Albert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excelence service and property
Stayed 6 nights in Aug 2024

10/10 Excellent

Angelica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Xcaret has been in my bucket list for years! I now understand all the hype. I stayed in Xcaret Mexico I was so impressed, the facilities are spotless the design, the style, the attention to detail is unmatched with other places Ive been, even the smell was so clean. I loved how they are so proud of their beautiful culture and food you see it and feel it everywhere, the people are so polite and friendly. I cant forget to mentioned that all inclusive means “ALL” including alcohol and the parks. I cant wait to go back this is in my top places now.
Stayed 4 nights in Aug 2024