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Twinpalms Surin Phuket Resort

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Twinpalms Surin Phuket Resort

Outdoor pool, pool loungers
Point of interest
Point of interest
Property entrance
1 Bedroom Duplex Loft

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Spa
  • Room service
  • 24/7 front desk
  • Gym
  • Breakfast available

Explore the area

Map
106/46 Moo 3, Surin Beach Road, Choeng Thale, Phuket, 83110
  • Surin Beach
    3 min walk
  • The Plaza Surin
    9 min walk
  • Pansea Beach
    9 min walk
  • Phuket (HKT-Phuket Intl.)
    35 min drive

Room options

View all photos for Lagoon Deluxe

Lagoon Deluxe

Lagoon Deluxe

  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Bedroom Penthouse Loft

Minibar, in-room safe, desk, laptop workspace

2 Bedroom Penthouse Loft

  • 240 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Palm Deluxe

Minibar, in-room safe, desk, laptop workspace

Palm Deluxe

  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Bedroom Duplex Loft

2 Bedroom Duplex Loft

2 Bedroom Duplex Loft

  • 190 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Palm Premium

Minibar, in-room safe, desk, laptop workspace

Palm Premium

  • 62 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 1 Bedroom Duplex Loft

1 Bedroom Duplex Loft

1 Bedroom Duplex Loft

  • 190 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 1 Bedroom Penthouse Loft

Minibar, in-room safe, desk, laptop workspace

1 Bedroom Penthouse Loft

  • 230 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Palm Suite

Palm Suite | Terrace/patio

Palm Suite

  • 102 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Penthouse Loft

Presidential Penthouse Loft

Presidential Penthouse Loft

  • 427 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Lagoon Suite

Lagoon Suite

Lagoon Suite

  • 102 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Lagoon Premium

Lagoon Premium

Lagoon Premium

  • 62 sq m
  • Sleeps 1
  • 1 Double Bed

Similar properties

Exterior

SAii Laguna Phuket

Pool
Breakfast included
Kids pool
Waterslide
4.6 out of 5, Wonderful, (1001)
The price is €747
for 1 room
includes taxes & fees
5 Jan - 6 Jan
SAii Laguna Phuket

About this property

Twinpalms Surin Phuket Resort

Luxury resort with 3 restaurants and a full-service spa
This resort features 3 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas, free valet parking, and a free beach shuttle are also provided. Additionally, a fitness center, a bar/lounge, and a beach bar are onsite.
Twinpalms Surin Phuket Resort offers 97 air-conditioned accommodations with minibars and safes. A pillow menu is available. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

An outdoor pool and a children's pool are on site. Other recreational amenities include a steam room and a fitness center.
Palm Spa has couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Twinpalms Surin Phuket Resort. During your stay, you're just a quick walk from Surin Beach. You'll find features like free WiFi in public areas, free valet parking, and a free beach shuttle.
  • Free WiFi
  • Free valet parking and self parking
  • Enjoy Thai cuisine while dining at Oriental Spoon
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to massages, facials, or body scrubs at Palm Spa
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym and a steam room
  • Just a 3-minute walk from Surin Beach and 15 minutes by foot from Bang Tao Beach
  • Free beach shuttle service
Twinpalms Surin Phuket Resort offers its guests a full-service spa, an outdoor pool, and a steam room. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar, and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this resort measures 2131 square feet (198 square meters) and includes conference space. A children's pool, a fitness center, and spa services are also featured at the luxury Twinpalms Surin Phuket Resort. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free. A complete renovation of Twinpalms Surin Phuket Resort was completed in June 2020.

Smoking is allowed in designated areas at this 5-star Choeng Thale resort.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10:30 AM.
Oriental Spoon - This restaurant specializes in Thai cuisine and serves breakfast only. Guests can enjoy drinks at the bar.
Pool Bar - This poolside restaurant specializes in Asian cuisine and serves lunch and light fare. Guests can enjoy drinks at the bar. Open daily.
Wagyu Steakhouse - Onsite steakhouse. Reservations are required. Open daily.
24-hour room service is available.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

English, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free beach shuttle

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10:30 AM: THB 765 for adults and THB 385 for children
  • 3 restaurants
  • 1 beach bar, 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Oriental Spoon
  • Pool Bar
  • Wagyu Steakhouse

Things to do

  • Children's pool
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge

Conveniences

  • Lift
  • Front-desk safe
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space (2131 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • Renovated entire property – June 2020

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Pillow menu

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Electric kettle
  • Free bottled water
  • Microwave
  • Minibar
  • Fridge

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Twinpalms Surin Phuket Resort

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately THB 765 for adults and THB 385 for children
  • Airport shuttle fee: THB 2000 per vehicle (one-way, maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Twinpalms Surin Phuket Resort offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Phuket Twinpalms
Twinpalms
Twinpalms Phuket Resort Choeng Thale
Twinpalms Phuket Hotel Thalang
Twinpalms Phuket Thalang
Twinpalms Phuket Hotel Choeng Thale
Twinpalms Phuket Choeng Thale

Twinpalms Surin Phuket Resort Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 622 out of 796 reviews" "
Rating 8 - Good. 132 out of 796 reviews" "
Rating 6 - Okay. 24 out of 796 reviews" "
Rating 4 - Poor. 11 out of 796 reviews" "
Rating 2 - Terrible. 7 out of 796 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Maryana

Stayed 6 nights in Aug 2024

10/10 Excellent

Kien Eng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

4/10 Poor

Terry

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Property and staff is nice. When we showed up we had rented the Penthouse. Soon arrival we discussed the penthouse has 3 step of stairs. Being disabled this was not going to work. Staff was nice and said they will call Expedia and make an adjustment since the room we had to be in with no stairs was half the price. When checking out we discovered the hotel blocked Expedia 3 times from adjusting the price. I asked the manger for help and he got into my face. He asked to fight me. I’m in a wheelchair and never been treated like this. Location is not great. It’s not on the beach. The pictures of the beach is a club you have to buy bottles for 200 each at.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jiwon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing experience!
Stayed 2 nights in Aug 2024

10/10 Excellent

Daesung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Perfect Stay. Loved the catch beachclub. But the most we liked pisit. He madenour Stay memorable.
Stayed 3 nights in Jul 2024

10/10 Excellent

Daniel

Stayed 2 nights in Jul 2024

10/10 Excellent

Fahad, Salam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prefect resort
Stayed 2 nights in Jun 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 11 nights in May 2024

10/10 Excellent

Chia Yu

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

MONAMI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

4/10 Poor

Dor

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Far from ideal
Stayed 4 nights in Apr 2024

10/10 Excellent

yongjip

Stayed 4 nights in Apr 2024

10/10 Excellent

MEHMET

Stayed 7 nights in Apr 2024

8/10 Good

Brigitte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel. Beautiful grounds. Comfortable rooms. The pool area is inviting. Big patio with each room. They give fruit platters between 3 and 4 everyday. Great breakfast with many choices of bread. Only downside is that it is not on the beach ant there is no good restaurant within walking distance, except the hotel’s. Also, the A/C can’t be set lower than 20 Celsius.
Stayed 3 nights in Mar 2024

10/10 Excellent

Sujeong

Stayed 1 night in Jan 2024

6/10 Okay

Ricky, Highwood

Liked: Cleanliness, staff & service, property conditions & facilities
gramped great idea but surrounded by major loud music not right
Stayed 3 nights in Jan 2024

10/10 Excellent

Ryan

Stayed 6 nights in Dec 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
Great stay. Lovely pool. Great breads at breakfast. Close to the sea. Quiet. Beautiful room. Really nice.
Stayed 4 nights in Dec 2023

8/10 Good

Mohammad

Liked: Cleanliness, property conditions & facilities
The property is very high quality.
Stayed 3 nights in Dec 2023

6/10 Okay

YU PING

Disliked: Cleanliness
These area inconvenient
Stayed 3 nights in Nov 2023

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotel we have stayed at the service and facilities were excellent
Stayed 3 nights in Nov 2023

10/10 Excellent

Deborah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel with a great pool and other facilities (gym and spa). Breakfast was great with lots of options. The free shuttle bus to the beach clubs was also brilliant. Great service and really friendly staff. I’d definitely recommend.
Stayed 5 nights in Oct 2023