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Santhiya Koh Yao Yai Resort & Spa - Compulsory Join Santhiya Speedboat from / to Ao Po Grand Marina at Phuket

5.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Santhiya Koh Yao Yai Resort & Spa - Compulsory Join Santhiya Speedboat from / to Ao Po Grand Marina at Phuket

Deep-soaking bathtub
2 outdoor pools, pool umbrellas, pool loungers
6 restaurants, breakfast, lunch, dinner served; international cuisine
Separate bathtub and shower, rainfall showerhead, free toiletries
Dock

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Breakfast available
  • Spa
  • Parking included
  • Pool
  • Bar

Explore the area

Map
88 Moo 7, Prunai, Ko Yao, Phang Nga, 83000
  • Loh Paret Beach
    ‪4 min walk‬
  • At Lamiya Mosque
    ‪13 min drive‬
  • Fasai Beach
    ‪48 min drive‬
  • Phuket (HKT-Phuket Intl.)

Room options

View all photos for Plus Round Trip Join Speedboat As Scheduled Transfer - Ocean View Pool Suite

Minibar, in-room safe, individually decorated, individually furnished

Plus Round Trip Join Speedboat As Scheduled Transfer - Ocean View Pool Suite

  • 135 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Supreme Deluxe Sea View with FREE THB 1,000 Net Hotel Credit per night

Terrace/patio

Supreme Deluxe Sea View with FREE THB 1,000 Net Hotel Credit per night

  • Sleeps 3
  • 1 King Bed

View all photos for Plus Round Trip Join Speedboat As Scheduled Transfer - Supreme Deluxe Sea View

Terrace/patio

Plus Round Trip Join Speedboat As Scheduled Transfer - Supreme Deluxe Sea View

  • 60 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Supreme Deluxe Garden View with FREE THB 1,000 Net Hotel Credit per night

Minibar, in-room safe, individually decorated, individually furnished

Supreme Deluxe Garden View with FREE THB 1,000 Net Hotel Credit per night

  • Sleeps 3
  • 1 King Bed

View all photos for Plus Round Trip Join Speedboat As Scheduled Transfer -Two Bedroom Seawater Pool Villa

Terrace/patio

Plus Round Trip Join Speedboat As Scheduled Transfer -Two Bedroom Seawater Pool Villa

  • 265 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Royal Grand Pool Villa with FREE THB 1,000 Net Hotel Credit per night

Minibar, in-room safe, individually decorated, individually furnished

Royal Grand Pool Villa with FREE THB 1,000 Net Hotel Credit per night

  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Ocean View Pool Villa with FREE THB 1,000 Net Hotel Credit per night

Balcony

Ocean View Pool Villa with FREE THB 1,000 Net Hotel Credit per night

  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Seawater Pool Villa Plus FREE THB 1,000 Net Hotel Credit per night

Minibar, in-room safe, individually decorated, individually furnished

Seawater Pool Villa Plus FREE THB 1,000 Net Hotel Credit per night

  • Sleeps 3
  • 1 King Bed

View all photos for Supreme Deluxe Bay View with FREE THB 1,000 Net Hotel Credit per night

Balcony

Supreme Deluxe Bay View with FREE THB 1,000 Net Hotel Credit per night

  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe Bay View with FREE THB 1,000 Net Hotel Credit per night

40-inch flat-screen TV with cable channels, TV

Grand Deluxe Bay View with FREE THB 1,000 Net Hotel Credit per night

  • Sleeps 3
  • 1 King Bed

View all photos for Ocean View Pool Suite with FREE THB 1,000 Net Hotel Credit per night

Water view

Ocean View Pool Suite with FREE THB 1,000 Net Hotel Credit per night

  • Sleeps 3
  • 1 King Bed

View all photos for Four Bedroom Pool Villa with FREE THB 1,000 Net Hotel Credit per night

Balcony

Four Bedroom Pool Villa with FREE THB 1,000 Net Hotel Credit per night

  • Sleeps 9
  • 3 Double Beds and 2 Twin Beds

View all photos for Family Two Bedroom Ocean Pool Villa with FREE THB 1,000 Net Hotel Credit per night

Terrace/patio

Family Two Bedroom Ocean Pool Villa with FREE THB 1,000 Net Hotel Credit per night

  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Plus Round Trip Join Speedboat As Scheduled Transfer - Supreme Deluxe Bay View

Balcony

Plus Round Trip Join Speedboat As Scheduled Transfer - Supreme Deluxe Bay View

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Deluxe Ocean View with FREE THB 1,000 Net Hotel Credit per night

In-room dining

Grand Deluxe Ocean View with FREE THB 1,000 Net Hotel Credit per night

  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Supreme Deluxe Sea View - Free Lunch Set for 2 Persons

Minibar, in-room safe, individually decorated, individually furnished

Supreme Deluxe Sea View - Free Lunch Set for 2 Persons

  • Sleeps 2
  • 1 King Bed

View all photos for Plus Round Trip Join Speedboat As Scheduled Transfer - Seawater Pool Villa Plus

Minibar, in-room safe, individually decorated, individually furnished

Plus Round Trip Join Speedboat As Scheduled Transfer - Seawater Pool Villa Plus

  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Seawater Pool Villa with FREE THB 1,000 Net Hotel Credit per night

Terrace/patio

Two Bedroom Seawater Pool Villa with FREE THB 1,000 Net Hotel Credit per night

  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Plus Round Trip Join Speedboat As Scheduled Transfer - Ocean View Pool Villa

Plus Round Trip Join Speedboat As Scheduled Transfer - Ocean View Pool Villa

Plus Round Trip Join Speedboat As Scheduled Transfer - Ocean View Pool Villa

  • 150 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Plus Round Trip Join Speedboat As Scheduled Transfer - Seawater Pool Villa

Minibar, in-room safe, individually decorated, individually furnished

Plus Round Trip Join Speedboat As Scheduled Transfer - Seawater Pool Villa

  • 150 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Seawater Pool Villa with FREE THB 1,000 Net Hotel Credit per night

40-inch flat-screen TV with cable channels, TV

Seawater Pool Villa with FREE THB 1,000 Net Hotel Credit per night

  • Sleeps 3
  • 1 King Bed

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About this property

Santhiya Koh Yao Yai Resort & Spa - Compulsory Join Santhiya Speedboat from / to Ao Po Grand Marina at Phuket

Luxury resort on the beach, with 2 outdoor pools
Catch some rays on Santhiya Koh Yao Yai Resort & Spa - Compulsory Join Santhiya Speedboat from / to Ao Po Grand Marina at Phuket's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 6 restaurants.
Santhiya Koh Yao Yai Resort & Spa - Compulsory Join Santhiya Speedboat from / to Ao Po Grand Marina at Phuket offers 148 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished and decorated. 40-inch flat-screen televisions come with cable channels.

Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and bidets. This Ko Yao resort provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach.

The recreational activities listed below are available either on site or nearby; fees may apply.

Ayurvana Spa has 5 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, sports massages, and Swedish massages. The spa is equipped with a spa tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. Children under 9 years old are not allowed in the spa without adult supervision.
Our customers tell us they can't get enough of the helpful staff at Santhiya Koh Yao Yai Resort & Spa - Compulsory Join Santhiya Speedboat from / to Ao Po Grand Marina at Phuket. During your stay, you're just a quick walk from Loh Paret Beach. Features include free WiFi in public areas and free self parking, plus 2 outdoor pools.
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine with a beachfront location at By The Sea, one of the property's 6 restaurants
  • English breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Treat yourself to Swedish massages, facials, or body wraps at Ayurvana Spa
  • Services include babysitting, a free kid's club, and a concierge
  • Onsite recreation includes a private beach, yoga classes, and kayaking
  • Guests have great things to say about the clean accommodations and the beach
  • Steps from Loh Paret Beach and a 1-minute drive from Cape Yamu Beach
  • Ferry terminal shuttle service available for a fee
Step outside to unwind on the white sand beach. At Santhiya Koh Yao Yai Resort & Spa - Compulsory Join Santhiya Speedboat from / to Ao Po Grand Marina at Phuket you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 6 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. This luxury resort also offers a complimentary children's club, a children's pool, and a garden. Limited free parking is available on a first-come, first-served basis.

For a fee, guests can enjoy English breakfast daily from 7:00 AM to 10:30 AM.
By The Sea - This beachfront restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Chantara Restaurant - This beachfront restaurant specializes in Thai cuisine and serves breakfast, lunch, and dinner. Open daily.
The Titan Grill - This restaurant specializes in seafood and serves lunch and dinner. Open daily.
Saaitara Restaurant - Overlooking the ocean, this restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Jetinn Teppan at Pier - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Languages

English, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Ferry terminal shuttle (surcharge)

Food and drink

  • English breakfast available for a fee daily 7:00 AM–10:30 AM: THB 890 for adults and THB 445 for children
  • 6 restaurants
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • By The Sea
  • Chantara Restaurant
  • The Titan Grill
  • Saaitara Restaurant
  • Jetinn Teppan at Pier

Things to do

  • 2 outdoor pools
  • Children's pool
  • Full-service spa
  • Kayaking
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Fridge

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre

Outdoors

  • Beach umbrellas
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - on the beach
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Hot tub
  • Steam room

Accessibility

  • This property does not have any lifts

More

  • Beach towels
  • Couples dining
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • TV channels

Food and drink

  • Free bottled water
  • Minibar
  • Fridge

More

  • Access via exterior corridors
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Guests must transfer via boat to the property; guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the ferry terminal (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
This property hosts an optional New Year's Eve gala dinner for guests staying on December 31, 2024. Guests who wish to attend must book the gala dinner at least 7 days in advance. Fees are THB 3,600 per adult and THB 1,800 per child ages 2-11, collected by the property. There are no fees for children age 1 and younger to attend with paying adults.
A speed boat is available and must be reserved 2 days in advance or at time of booking the reservation.
This property is accessible only by boat (surcharge) from Ao Por Grand Marina (Phuket) to the resort at 11 AM, 1 PM, and 4 PM from May to October and returning from the resort at 10 AM, noon, and 3 PM. The departure schedule from November to April leaving Ao Por Grand Marina is 11 AM, noon, 1 PM, 2 PM, and 4 PM and returning from the resort at 10 AM, 11 AM, noon, 1 PM, and 3 PM. Passengers are required to arrive at least 30 minutes prior to their scheduled departure time. Guests must pay the speedboat fee in advance online or at the property on arrival. Roundtrip speedboats are available for up to 10 persons between dawn and dusk, subject to weather conditions.
This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 1 year old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately THB 890 for adults and THB 445 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To get to the property, guests need to transfer by boat. Transfers need to be confirmed by contacting the property at least 48 hours before travel at the number on the booking confirmation. Santhiya Koh Yao Yai Resort & Spa - Compulsory Join Santhiya Speedboat from / to Ao Po Grand Marina at Phuket offers transfers from the ferry terminal (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • One child 1 year old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Koh Yao Yai Santhiya
Santhiya Koh Yai
Santhiya Koh Yao
Santhiya Koh Yao Yai
Santhiya Koh Yao Yai Resort
Santhiya Resort Koh Yao Yai
Santhiya Yao Yai
Santhiya Koh Yao Yai Resort Ko Yao
Santhiya Koh Yao Yai Ko Yao
Santhiya Koh Yao Yai Resort Spa

Santhiya Koh Yao Yai Resort & Spa - Compulsory Join Santhiya Speedboat from / to Ao Po Grand Marina at Phuket Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 680 out of 1000 reviews" "
Rating 8 - Good. 173 out of 1000 reviews" "
Rating 6 - Okay. 82 out of 1000 reviews" "
Rating 4 - Poor. 31 out of 1000 reviews" "
Rating 2 - Terrible. 34 out of 1000 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Billy

Stayed 2 nights in Sep 2024

2/10 Terrible

Gabriel

Travelled with family
Disliked: Staff & service
Property took days to answer our questions about how to get to the hotel, and therefore we were not able to go.
Stayed 3 nights in Oct 2024

10/10 Excellent

Andreas

Travelled with family
Liked: Staff & service
Stayed 8 nights in Oct 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A top drawer experience for us anyway, it was full but didn't look it at all, plenty of beach space all day, we never booked or waited on a table in any restaurant, or for loungers, lots of free space round the pools. Free transport to and from your villa to anywhere in the resort, we never had to call them, as they were always waiting at various pick up points ready to go, day or night. Only con I can think of is...as you are on an island the speedboat shuttle is timetabled and the last boat back to island is 3.30pm not giving you a great amount of time to enjoy stuff properly on mainland.
Stayed 10 nights in Oct 2024

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oh my goodness, if you want tranquility, peace, and be in awe of your environment this is the place to go. It is so beautiful. Beautiful room, beautiful people, Beautiful scenery and beautiful amenities.
Stayed 3 nights in Oct 2024

10/10 Excellent

Hannah Louise

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Just what we wanted. A relaxing place to lay by the pool and unwind! Great spot
Stayed 7 nights in Oct 2024

8/10 Good

Rebecca

Stayed 1 night in Oct 2024

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Very crowded. Perfect view. In general feels like a production line
Stayed 2 nights in Oct 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were respectful, accommodating, professional. The overall property was tasteful and well maintained. 10/10
Stayed 5 nights in Oct 2024

10/10 Excellent

Tuan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My partner and I stayed one night in the Seawater pool villa. The web check in could use a face lift. It was slightly confusing with getting to the Ao Po Grand Marina but the staff made the process smooth with the check in process. The staff were courteous and professional which made it welcoming on the island. There were not many variety of food options but overall 7.5/10 and payment for the food is billed when you check out which is a unique approach in comparison to other resorts. The layout of the island is carefully planned and what caught my eye was the waterfall and pool one of the center pieces of the resort. I would recommend to my friends and family if they travel to Phuket. The overall energy was relaxing and I could feel that from the other guests that they enjoyed their stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Sebastian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
will definitely return someday!
Stayed 5 nights in Oct 2024

10/10 Excellent

Kellie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the most luxurious places I’ve ever stayed! The views are unbelievable and so is the beach! All teakwood carved resort!
Stayed 14 nights in Sep 2024

6/10 Okay

Verified traveller

Disliked: Staff & service
Poor service and outdated hotel!
The stay was not comfortable from the moment of check-in and until-after check-out. This is far from a five-star hotel, and the service is generally poor.
Stayed 1 night in Oct 2024

10/10 Excellent

Dragana

Liked: Cleanliness, staff & service, property conditions & facilities
This place is amazing. We enjoyed every minute of it . I like how quiet it is , our room view was unbelievable. Great customer service also . I would only suggest more food options. Definitely will recommend this resort to my family and friends. It felt magical
Stayed 6 nights in Oct 2024

8/10 Good

Walter, Calgary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a very unique property. Five star in nature when it comes to accommodations, but unfortunately very disappointing relative to the food, which may be three star by western standards . The staff was excellent and overall our visit was good, but I would not return.
Stayed 5 nights in Oct 2024

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

10/10 Excellent

Divine

Liked: Cleanliness, staff & service, property conditions & facilities
Loved this place
Stayed 4 nights in Oct 2024

8/10 Good

Chavez

Travelled with partner
Liked: Cleanliness
This was my second stay at the resort and it has lexceptionally beautiful surroundings but lacked eating options all the food is the same in the restaurants and it gets quite boring after 3-4 days of looking at the same menu with nothing much around. They didn’t divert from the menu. A perfect stay here would be around 3 days from my experience this time as it does get repetitive. The staff used to be extremely caring and helpful but at felt times they couldn’t be bothered. All the staff seemed young and lacked experience. I asked for a spoon from a waiter and he asked why I needed it. All in 6/10
Stayed 4 nights in Oct 2024

10/10 Excellent

Caroline

Stayed 5 nights in Sep 2024

10/10 Excellent

Hillary

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property with ocean views and very friendly staff
Stayed 2 nights in Oct 2024

10/10 Excellent

Kimberly, schertz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything, by far the best value i have personally been to in all of thailand
Stayed 1 night in Oct 2024

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities
The most beautiful and unique hotel and experience we have ever had and have ever stayed in, everything was of an excellent standard, the food, the staff and the villa.. with our own pool! Thank you Santhiya for a very memorable 25th wedding anniversary.
Stayed 4 nights in Oct 2024

2/10 Terrible

Francielly

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Never again
I did not enjoy my stay at all! I came to visit and potentially have my wedding at this place. There were a few times when I did not feel comfortable here, but the situation at the restaurant was definitely the worst. I had scheduled a luxury dinner at the beach, and when we arrived, they expressed concern because my shoulders were not covered. I was confused because earlier in the day, I saw many people eating in the restaurant in swimsuits. They told me that because there were in a Muslim community, I wasn’t allowed to eat like that. I got very frustrated because I respect all cultures and religions, but there was no introduction or any information from the hotel informing us about this, nor were there any signs. Additionally, the AC in my room did not work. I couldn’t fall asleep at all, and although they let me sleep in a different room, it was already the middle of the night. The only thing that was absolutely lovely was the spa! However, you don’t have to stay at the resort to go to the spa!
Stayed 1 night in Sep 2024

10/10 Excellent

Thembeka

Liked: Cleanliness, staff & service, property conditions & facilities
The property is amazing . Very beautiful and breath taking . The staff is well organized and go above and beyond for their guest . Also very attentive . We had an amazing experience.
Stayed 5 nights in Sep 2024

6/10 Okay

kia

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The view of this property is beautiful. Not a lot of activities going on throughout the resort. When we arrived at the port, they took our luggage’s and 2 bags of gifts. We trust them to put our stuff together and not lose them. It turn out they lost our 2 bags of gifts, they found it later but delivered to a wrong room and eventually it got tossed away by the other guest or workers. We kept close communication with them through text and phone call but still resulted in losing our 2 bags of gifts. With some angry exchanges, they did eventually compensated us for our loses. This kind of ruined the mood for our first day at the resort.
Stayed 2 nights in Oct 2024