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Royal Phuket City Hotel

4.5 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Royal Phuket City Hotel

Outdoor pool, pool umbrellas
3 restaurants, breakfast, lunch, dinner served; Fusion cuisine
City view from property
Lobby
3 restaurants, breakfast, lunch, dinner served; Fusion cuisine

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk

Explore the area

Map
154 Phang-nga Rd, Talat Yai, Phuket, Phuket, 83000
  • Phuket Philatelic Museum
    6 min walk
  • Phuket Baba Museum
    6 min walk
  • Phuket Monkey School
    6 min walk
  • Phuket (HKT-Phuket Intl.)
    51 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room

View from room

Deluxe Room

  • 38 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite

Suite

Suite

  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Superior

In-room business centre

Premier Superior

  • 30 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed OR 1 Twin Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Deluxe

In-room business centre

Premier Deluxe

  • Mountain view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

Similar properties

Exterior

Novotel Phuket City Phokeethra Hotel

Pool
Spa
Kids pool
Parking included
4.5 out of 5, Wonderful, (210)
The price is €150
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Novotel Phuket City Phokeethra Hotel

About this property

Royal Phuket City Hotel

Luxury hotel connected to the convention center in Talat Yai with 3 restaurants
Along with 3 restaurants, this hotel has a full-service spa and an outdoor pool. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle, and a free beach shuttle. Other amenities include 2 bars/lounges, a fitness center, and a steam room.
Royal Phuket City Hotel offers 251 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. 40-inch LED televisions come with satellite channels. Bathrooms include bathrobes, slippers, designer toiletries, and bidets.

This Phuket hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and complimentary toiletries. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Royal Wellness Spa. Services include massages. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Royal Phuket City Hotel. During your stay, you'll be connected to the convention center, and just a quick walk from Phuket Philatelic Museum. You'll find features like free WiFi in public areas, free self parking, and a free area shuttle.
  • Free WiFi
  • Free self parking
  • Enjoy Fusion cuisine with ocean views at TWIST Bar & Restaurant, one of the property's 3 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with massages at Royal Wellness Spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and fitness classes
  • Within a 10-minute walk of Phuket Philatelic Museum and Talad Yai Market
  • Free local-area, beach, and shopping center shuttle service
Royal Phuket City Hotel offers its guests a full-service spa, an outdoor pool, and a steam room. There are 3 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and 10 meeting rooms. Event space at this hotel measures 228735 square feet (21250 square meters) and includes a conference center. A children's pool, a fitness center, and spa services are also featured at the luxury Royal Phuket City Hotel. An area shuttle within 5 kilometers and a beach shuttle are free. Self parking is free. A complete renovation of Royal Phuket City Hotel was completed in June 2024.

Smoking is allowed in designated areas at this 4.5-star Phuket hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:30 AM.
TWIST Bar & Restaurant - Overlooking the ocean, this fine-dining restaurant specializes in Fusion cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered.
Yan Long Restaurant - This restaurant specializes in Chinese cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Good Eatz 154 Restaurant - Overlooking the garden, this restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.
Atrium Lounge - This lobby lounge specializes in Thai cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available. Happy hour is offered. Open daily.
154 Bekery - Overlooking the garden, this coffee shop specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
Late night fare is available from room service (during limited hours).

Languages

Chinese (Mandarin), English, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Free local area shuttle up to 5 kilometres
  • Bus station shuttle (surcharge)
  • Free beach shuttle
  • Free shopping centre shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:30 AM: THB 450 for adults and THB 225 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • Room service available

Restaurants on site

  • TWIST Bar & Restaurant
  • Yan Long Restaurant
  • Good Eatz 154 Restaurant
  • Atrium Lounge
  • 154 Bekery

Things to do

  • Fitness classes
  • Children's pool
  • Concerts/live shows
  • Ecotours
  • Evening entertainment
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Pilates classes
  • Steam room
  • Yoga classes

Family friendly

  • Children's pool
  • Free area shuttle
  • Corner/local shop
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Separate living room
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Corner/local shop
  • Reception hall
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (228735 square feet of space)
  • Meeting rooms - 10

Outdoors

  • Pool umbrellas
  • Terrace

Spa

  • Massages
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Lift
  • Lift door width (centimetres): 100
  • Front entrance ramp
  • Lever door handles
  • Smooth flooring in room
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Beach towels
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Couples dining
  • Designated smoking areas (fines apply)
  • Renovated entire property – June 2024
  • Romance packages available
  • TV in lobby
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 40-inch LED TV
  • Satellite channels

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Local meal delivery service
  • Fridge

More

  • Desk
  • Desk chair
  • Energy-saving switches
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the bus station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Royal Phuket City Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 1200 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: THB 2500
  • Christmas Eve (24 December) Gala Dinner per child: THB 1250 (from 4 to 12 years old)
  • Christmas Day (25 December) Gala Dinner per adult: THB 2500
  • Christmas Day (25 December) Gala Dinner per child: THB 1250 (from 4 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: THB 3500
  • New Year's Eve (31 December) Gala Dinner per child: THB 1750 (from 4 to 12 years old)
  • Valentine's Day (14 February) Gala Dinner per adult: THB 1500
  • Valentine's Day (14 February) Gala Dinner per child: THB 750 (from 4 to 12 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately THB 450 for adults and THB 225 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1200 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Royal Phuket City Hotel offers transfers from the bus station (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

We should mention

  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Phuket City Hotel
Royal Phuket City
Royal Phuket City Hotel
Royal Phuket Town City Hotel
Royal Phuket City Hotel Phuket Town

Royal Phuket City Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 131 out of 272 reviews" "
Rating 8 - Good. 72 out of 272 reviews" "
Rating 6 - Okay. 43 out of 272 reviews" "
Rating 4 - Poor. 10 out of 272 reviews" "
Rating 2 - Terrible. 16 out of 272 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Adel

Un infierno
La habitación olía mal y no disponía de ventanas para poder ventilar. A las 2:00 de la madrugada mucho ruido por el pasillo, chicas y chicos borrachos, escuchamos cómo mantenían relación sexuales, sus conversaciones y su ducha incluso. Paredes súper finas, nada de privacidad. Mucho cuidado los que viajéis con familia e hijos, o los que queréis descansar. Para nosotros fue un infierno de noche. El hotel debería prever una planta solo para ese tipo de personas y servicios de chicas de compañía.
Stayed 1 night in Aug 2024

8/10 Good

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with very friendly and helpful staff.
Stayed 22 nights in Jul 2024

8/10 Good

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Ruth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

Chorthip

Travelled with family
Liked: Cleanliness
Dated
Stayed 4 nights in Jun 2024

6/10 Okay

Peter

Liked: Cleanliness, staff & service
Stayed 12 nights in Jun 2024

10/10 Excellent

Iris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is amazing and They help us,a lot.
Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel that is walkable to old town. Friendly staff. Breakfast buffet isn’t bad also ;)
Stayed 3 nights in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, good location, nice roof top restaurant, good buffet breakfast with a lot of options, close to Sunday night market and cite seeking by foot. Good value for a higher end hotel.
Stayed 2 nights in May 2024

6/10 Okay

Steve

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024

10/10 Excellent

Janteshpreet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel close to the heart of Old Town and walking distance from plenty of restaurants and shops. View of the water in the distance from our room. Everything was very clean. Staff was helpful and courteous in assisting us with getting a working key card and figuring out how to use the safe in the room. I would stay here again.
Stayed 2 nights in Feb 2024

10/10 Excellent

Douglas, Agoura Hills

Travelled with partner
Liked: Amenities, property conditions & facilities
Good location. Lots of parking. Rooms are large and nice.
Stayed 2 nights in Mar 2024

10/10 Excellent

RENE

Stayed 1 night in Mar 2024

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value
Stayed 1 night in Feb 2024

10/10 Excellent

Grace

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from staff. Shower needs a bit of fixing otherwise still functional. Twist Rooftop restaurant is amazing, especially at night. Half price for cocktails on happy hours 5pm-6pm, I recommend Phuket Cooler! Walking distance from Old Town Phuket
Stayed 13 nights in Jan 2024

2/10 Terrible

Tony

Stayed 3 nights in Feb 2024

10/10 Excellent

LiLiane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
Fantastic staff!! It was early in the morning about 8:30 when I arrived. Asked if I could get an early check in (took overnight bus from Bangkok). Desk reception was super considerate! They said they will try it the best of their abilities to get me checked in early so I can get some rest. And room should be ready about 10 am. Perfect! This would allow me time for a walk to the Courtyard for amazing all you can eat breakfast. (3 mins). Corner room was super spacious! Love the tub!
Stayed 1 night in Jan 2024

10/10 Excellent

Orlando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Enjoyed the facilities. Easy walk to Old town Phuket to local food markets and shopping.

10/10 Excellent

Shahram, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great and very friendly and helpful staff, great swimming pool and gym. The minor downside, other than the hotel restaurants, had to walk about half mile to old town for other dinning options and shopping.
Stayed 3 nights in Dec 2023

8/10 Good

Mikael

Stayed 1 night in Dec 2023

10/10 Excellent

Deepika

Liked: Cleanliness, staff & service, property conditions & facilities
Central location and easy access!!
Stayed 2 nights in Dec 2023

10/10 Excellent

Hansen

Stayed 6 nights in Dec 2023

10/10 Excellent

ALBERTO

Stayed 1 night in Nov 2023