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4.0 out of 5

"We got a superb price for an exceptional room! Clean, tidy and the views are second to none. The hotel staff were very helpful and friendly and even ... " More

By a verified traveller on Thu 28 Dec 2017

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Premier Deluxe

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premier Superior

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Royal Phuket City Hotel. During your stay, you'll be connected to the convention centre and just a quick walk from Phuket Weekend Market. You'll find features such as free WiFi in public areas, free self-parking and a free area shuttle.

  • Free WiFi
  • Free self-parking
  • Enjoy Fusion cuisine with ocean views at TWIST Bar & Restaurant, one of the property's 3 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with massages at Royal Wellness Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and fitness classes
  • Within a 10-minute walk of Phuket Philatelic Museum and Talad Yai Market
  • Free local-area, beach and shopping centre shuttle service

Royal Phuket City Hotel ratings based on 4 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Royal Phuket City Hotel

Everyone (3) Family (1)
5 out of 5
We got a superb price for an exceptional room! Clean, tidy and the views are second to none. The hotel staff were very helpful and friendly and even gave us a complementory breakfast on our last day, even though we were leaving. Thank you for a great stay!

Posted by on 28 Dec 2017

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Comment from Hotel Management

30 Dec 2017 by Rome

Dear valued guests, Thanks for visiting and enjoying the stayed at Royal Phuket City Hotel. Our goal is to provide a consistently reliable service and an extremely level of guest service. May I ask that would you allow us another opportunity to serve you again, as we consider it our privilege to have you stay with us. Warmest regards Rome General Manager

5 out of 5
C’etait un hotel propre,personelle tres sympa et le service de haute qualité

Posted by on 30 May 2022

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Comment from Hotel Management

16 Jun 2022 by Looktan

Dear Lukman, Thank you for taking the time to share your positive experience at the Royal Phuket City Hotel. It has been a pleasure having you as our guests. We are thrilled to receive your feedback and delighted to have positive comments on your stay. We are happy that we found your appreciation. Thank you again for your feedback. If your future holiday travel plans should bring you back to Phuket, we all would be delighted to have the pleasure of welcoming you back at the Royal Phuket City Hotel With thank you and warm regards, Management Team

1 out of 5

Posted by on 24 Dec 2019

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Comment from Hotel Management

26 Dec 2019 by Mossy

Dear Sir/Madam, Thank you very much for sharing your thoughtful comments of your recent stay with us at Royal Phuket City Hotel. However, we were saddened to hear that there are some experience did not reach to your expectation. We genuinely appreciate your feedback as it gives us the opportunity to follow up on your unpleasant experience. We would therefore absolutely review to ensuring that satisfaction of our guests and service standard are always aim to offer to our guests. In the meantime thank you for choosing to stayed with us and we hope we will have the opportunity to welcome you back on a future visit to show you we can do better. Wish Regards, Management Team

5 out of 5

Posted by on 17 Aug 2019

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Comment from Hotel Management

19 Aug 2019 by Mossy

Dear Sir/Madam, We sincerely appreciate your feedback and for taking the time to post your review. Your feedback is what motivates us to keep doing our best at all times to fulfill all of our guest’s expectations. Thanks again for your encouragement and we look forward to welcoming you back again to our hotel. Sincerely, Management Team

About the Royal Phuket City Hotel

Location 154 Phang-nga Rd, Phuket, Phuket 83000

Property Features

Royal Phuket City Hotel offers its guests a full-service spa, an outdoor pool, and a steam room. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and 10 meeting rooms. Event space at this hotel measures 228735 square feet (21250 square metres) and includes a conference centre. A children's pool, a fitness centre, and spa services are also featured at the luxury Royal Phuket City Hotel. An area shuttle within 5 kilometres and A beach shuttle are free. Self parking is free. A complete renovation of Royal Phuket City Hotel was completed in June 2024. Smoking is allowed in designated areas at this 4.5-star Phuket hotel.

  • 1 building
  • 251 guestrooms or units
  • 19 levels
  • 3 dining venues
  • 2 bars or lounges
  • 228735 sq ft of conference space
  • 21250 sq. m of conference space
  • Built in 1995
  • Towels for the beach
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Separate living room
  • Free WiFi
  • Soundproofed rooms
  • Free area shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free area shuttle within 5 kilometres, beach shuttle, and shopping centre shuttle; bus station shuttle
  • Parking: Free self parking

Room Amenities

Royal Phuket City Hotel offers 251 air-conditioned accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. 40-inch LED televisions come with satellite channels. Bathrooms include dressing gowns, slippers, designer toiletries and bidets. This Phuket hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a hairdryer and free toiletries. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Separate bedroom
  • In-room dining (limited hours)
  • LED television
  • Satellite channels
  • Fridge
  • Electric kettle
  • Hypo-allergenic bedding
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Designer toiletries
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Free tea bags/instant coffee
  • Wardrobe or cupboard
  • Toothbrush and toothpaste available
  • Desk chair

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:30 AM.

TWIST Bar & Restaurant – Overlooking the ocean, this fine-dining restaurant specialises in Fusion cuisine and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Happy hour is offered.

Yan Long Restaurant – This restaurant specialises in Chinese cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Good Eatz 154 Restaurant – Overlooking the garden, this restaurant specialises in local and international cuisine and serves breakfast, brunch, lunch and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.

Atrium Lounge – This lobby lounge specialises in Thai cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available. Happy hour is offered. Open daily.

154 Bekery – Overlooking the garden, this coffee shop specialises in local and international cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.

Late-night fare is available from room service (during limited hours).

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Pilates classes on site
  • Ecotours on site
  • Fitness classes on site
  • Yoga classes/instruction on site

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Royal Wellness Spa. Services include massages. The spa is open daily.

  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at noon
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the bus station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Royal Phuket City Hotel offers transfers from the bus station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 1200 per night.

Pet Policy

  • Pets and service animals are not allowed at Royal Phuket City Hotel

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

  • Contactless check-out is not available
  • Car not required
  • Security system
  • Debit cards not accepted
  • UnionPay
  • Staffed front desk
  • Contactless check-in is not available
  • Comprehensive food waste policy
  • LGBTQ friendly
  • Comprehensive recycling policy
  • Smoke detector
  • Service animals not allowed

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: THB 2500
  • Christmas Eve (24 December) Gala Dinner per child: THB 1250 (from 4 to 12 years old)
  • Christmas Day (25 December) Gala Dinner per adult: THB 2500
  • Christmas Day (25 December) Gala Dinner per child: THB 1250 (from 4 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: THB 3500
  • New Year's Eve (31 December) Gala Dinner per child: THB 1750 (from 4 to 12 years old)
  • Valentine's Day (14 February) Gala Dinner per adult: THB 1500
  • Valentine's Day (14 February) Gala Dinner per child: THB 750 (from 4 to 12 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 450 for adults and from THB 225 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1200 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Phuket City Hotel
  • Royal Phuket City
  • Royal Phuket City Hotel
  • Royal Phuket Town City Hotel
  • Royal Phuket City Hotel Phuket Town

You should know

  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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