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4.0 out of 5

"Size of the beds and cleanliness of the room was a big, big plus. Reception staff were incredibly helpful their English is very good too. Only a cou ... " More

By a verified traveller on Sat 23 Nov 2019

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Deluxe Room, Pool Access

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at Chanalai Hillside Resort, Karon Beach, you're just a quick walk from Karon Beach. Free WiFi in public areas, free self-parking and 2 outdoor pools are available.

  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy Thai cuisine while dining at Hillside Restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Just a 2-minute drive from Karon Beach and 7 minutes from Bangla Road
  • Airport shuttle service available for a fee

Chanalai Hillside Resort, Karon Beach ratings based on 10 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Chanalai Hillside Resort, Karon Beach

Everyone (4) Couples (3) Family (3)
4 out of 5
Size of the beds and cleanliness of the room was a big, big plus. Reception staff were incredibly helpful their English is very good too. Only a couple of comments which are in no way complaints. The rooftop pool needs to be renovated and is a bit dated. And the room (No. 3407), only thing was the plug in the shower must be clogged as the drainage was poor, and the generator on the balcony pumped out very hot air so it wasn’t possible to stay out there too long.

Posted by on 23 Nov 2019

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3 out of 5
Pros: Spacious rooms, good swimming pools, king size beds,
Cons: Door in the bathroom doesn't keep privacy!
Location: A short walking distance to bars and restaurants
Overall a good stay for relaxing holidays in Karon beach. View from the balcony (internal views) looks like in block of flats. Restaurant is ok and breakfast has a good variety of foods. Swimming pool at the rooftop has good views and romantic atmosphere when it is not busy but the beach is much better to enjoy your holidays. The only negative in my stay was a bad reaction of a staff member. At least not professional...

Posted by on 10 Jan 2017

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4 out of 5

Nice clean hotel

Short walk to the beach a great restaurant on the way down to the beach too. local to shops and bars. Clean hotel and friendly staff great with kids.

Posted by , from Birmingham uk on 25 Dec 2016

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4 out of 5

A comfortable stay with the odd hitch.

Very comfortable hotel, very good rooms. Well equipped. The bathroom was amazing, really three rooms in one, the bathroom with bath, wash basin and wardrobe together with a shower room and a sparate toilet room. The odd thing was that the Bath gel, shampoo and lotion dispensers were all in the shower room with nothing to transfer the gel or shampoo to the bathroom. The towel rails and towels were also in the shower room, only minor problems. The wi fi was sometimes overloaded, mainly in the evenings and mornings when vast numbers of guests arrived or departed.

Posted by on 13 Feb 2015

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5 out of 5
Chambre très spacieuse, grand lit très confortable. chambre tres propre avec très grande salle de bain. Piscine très grande.

Posted by on 10 Feb 2019

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4 out of 5
Hotelli oli hyvä ja siisti ja henkilökunta ystävällistä. Eräs työntekijä olisi voinut käyttää järkeään kesken sairastelujemme, vatsataudissa ööhdimme yöllä parin km päähän kauppaan kun hotellilla ei ollut antaa mitään sokeripitoista myytävää meille?!

Posted by , from Helsinki on 26 Dec 2017

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4 out of 5

Mahtava perheloma

Allasbaari olisi voinut olla vielä käytössä ja/tai edes viikonloppuisin. Wi-Fi toimi vain tietyissä kohdistaa huonetta ja altaan lähettyvillä. Pisteet henkilökunnan joustavuudesta: huoneen vaihto sujui ilman ongelmia.

Posted by on 22 Mar 2016

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4 out of 5

Kaksin

Vietimme mukavan loman kaksin. Hotellin pieni miinus oli järjettömän kallis aamupala. Naapurustossa oleva jäteveden puhdistamo aiheutti silloin tällöin hajuhaittoja. Katolla oli mukava uima-allas. Lepotuoleja olisi voinut olla enemmän varsinkin patjoja. Sijainti hyvä lähellä rahanvaihtopiste, hierojat, kauppa ja ravintoloita. Respan henkilökunta loistavan ystävällisiä aina valmiina auttamaan. Parkkipaikat kadulla aivan hotellin edessä, joskus aika täynnä.

Posted by on 16 Mar 2016

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3 out of 5

rantaloma

Siistit, hyvin ilmastoidut huoneet, ystävällinen henkilökunta. Aurinkovarjot puuttuivat aurinkotuoleista, rauhallinen hotelli.

Posted by on 13 Jan 2016

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5 out of 5

Spitzen Urlaub

Das Hotel hat mich sehr überzeugt. Personal sehr freundlich, obwohl keine Hochsaison,stand alles zur Verfügung. Komme sehr gerne wieder in dieses Hotel.

Posted by on 19 Oct 2015

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About the Chanalai Hillside Resort, Karon Beach

Location 10 Patak Road, Soi 24, Karon, Phuket 83100

Property Features

As a guest of Chanalai Hillside Resort, Karon Beach, you'll find 2 outdoor swimming pools, a seasonal outdoor pool, and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business centre and meeting rooms. A terrace, tour/ticket assistance, and coffee/tea in common area are also featured at the family-friendly Chanalai Hillside Resort, Karon Beach. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. This 4-star Karon hotel is smoke free.

  • 211 guestrooms or units
  • 7 levels
  • 4 buildings
  • Conference rooms
  • Deli
  • Childcare (surcharge)
  • Towels for the beach
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Free parking nearby

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Chanalai Hillside Resort, Karon Beach offers 211 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Beds feature premium bedding. LCD televisions come with premium cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include slippers and complimentary toiletries. This Karon hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Private balcony
  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Connecting rooms available
  • Wheelchair accessible
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 11 AM.

Hillside Restaurant – This restaurant specialises in Thai cuisine and serves breakfast, lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a seasonal outdoor pool.

Children aged under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Surfing/bodyboarding nearby
  • Scuba diving nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Chanalai Hillside Resort, Karon Beach offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for THB 1000.0 per night.

Pet Policy

  • Pets and service animals are not allowed at Chanalai Hillside Resort, Karon Beach

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and cash.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 1
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safety and Health Administration (Thailand)
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 10
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: THB 1549.18
  • Christmas Eve (24 December) Gala Dinner per child: THB 1250 (from 5 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: THB 1549.18
  • New Year's Eve (31 December) Gala Dinner per child: THB 1549.18 (from 5 to 12 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 450 for adults and from THB 225 for children
  • Airport shuttle fee: THB 1200 per vehicle (one-way, maximum occupancy 3)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chanalai
  • Chanalai Hillside
  • Chanalai Hillside Hotel
  • Chanalai Hillside Hotel Phuket
  • Chanalai Hillside Phuket
  • Chanalai Hillside Resort Phuket/Karon
  • Chanalai Hillside Karon Beach Hotel
  • Chanalai Hillside Karon Beach
  • Chanalai Hillside Resort Karon Beach
  • Chanalai Hillside Resort

You should know

  • Up to 10 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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