Walls are so thin that I could hear when other people were low-key talking in the room next to me
There was a lady at the front desk who was very rude and not helpful and lazy (she is the lady with some pink in her hair, very thin, and always has a dog with her; I think it is a bulldog or something like that). Well, she was so rude. Others in the laundromat complained about her too. She excused a man of being homeless when he was not; he was a super nice guy who was staying there. He said she was very rude as well. My experience with dealing with her was not pleasant because when the elevator broke, she told me to take the stairs (I had 2 huge suitcases and I am not a man who can lift that kind of weight). I asked her if I can either get a room on the first floor or have help; she looked at me with an attitude and said “nope, you can take the stairs.” She also never greeted anyone (according to people who I talked to in the laundromat and myself). She was also accusing a guy of not feeding his dog, when he fed his dog just fine. She was awful. She makes people never want to come back. Oh, and when some guy asked her to help with the elevator, she walked away and didn’t even bother helping him. She does nothing at her job. She was so slow at even coming to the desk, and had such a nasty attitude.
Room was clean and safe.