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Premier Inns Metro Center

2.5 star property

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Photo gallery for Premier Inns Metro Center

Outdoor pool
Porch
Deluxe King, Non Smoking
Lobby
Gift shop

Reviews

6.0 out of 10

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • Pet-friendly
  • Parking included
  • Air conditioning

Explore the area

Map
10402 N Black Canyon Hwy, Phoenix, AZ, 85051
  • Metrocenter
    ‪9 min walk‬
  • Castles N' Coasters
    ‪11 min walk‬
  • Grand Canyon University
    ‪9 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪22 min drive‬

Room options

View all photos for Deluxe King, Non Smoking

Deluxe King, Non Smoking

Deluxe King, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard King, Non-Smoking

  • Sleeps 2
  • 1 King Bed

Premier 2 Full Bed, Non-Smoking

  • Sleeps 4
  • 2 Double Beds

Premier King, Non-Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Accessible, Smoking

  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Standard King, Smoking

  • Sleeps 2
  • 1 King Bed

Deluxe 2 Full Bed, Non-Smoking

  • Sleeps 4
  • 2 Double Beds

Standard King, Non-Smoking, Accessible

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds, Smoking

Standard Room, 2 Double Beds, Smoking

Standard Room, 2 Double Beds, Smoking

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Double Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Double Bed

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About this property

Premier Inns Metro Center

Family-friendly hotel with a 24-hour front desk and an outdoor pool
Along with an outdoor pool, this hotel has a restaurant and a bar/lounge. Self parking is free. Additionally, WiFi in public areas, a business center, and a children's pool are onsite.
Premier Inns Metro Center offers 146 air-conditioned accommodations with complimentary toiletries. Beds feature pillowtop mattresses. Televisions come with premium cable channels.

Bathrooms include shower/tub combinations. In-room wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) is available for a surcharge. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.

Children under 17 years old are not allowed in the swimming pool without adult supervision.

Premier Inns Metro Center's location gets good marks from our customers. During your stay, you're just a quick walk from Metrocenter. Free self parking, an outdoor pool, and a restaurant are available.
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • WiFi for a fee
  • Take a swim in the outdoor pool
  • Amenities include a business center, meeting rooms, and laundry facilities
  • 9 minutes by car from Grand Canyon University and 11 minutes from Happy Valley Towne Centre
  • Pets welcome for free (restrictions apply)
Premier Inns Metro Center offers its guests an outdoor pool and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have WiFi for a fee.

A business center and meeting rooms are available. A vending machine, an arcade/game room, and laundry facilities are also featured at the family-friendly Premier Inns Metro Center. Free self parking is available.

Premier Inns Metro Center has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 5.99 per night)
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: WiFi (USD 5.99 per night)

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour pool access
  • Arcade/game room
  • Children's pool
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Low-height counter and sink
  • No lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

More

  • Air conditioning
  • Desk
  • Heating

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 5.99 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 5.99 per night (rates may vary)
  • Pet deposit: USD 25 per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access is available 24-hours a day.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Property is also known as

Premier Inns Metro Center Phoenix
Premier Metro Center Phoenix
Premier Inns Metro Center Hotel
Premier Inns Metro Center Phoenix
Premier Inns Metro Center Hotel Phoenix

Premier Inns Metro Center Reviews

Reviews

6.0
Rating 10 - Excellent. 416 out of 1361 reviews
Rating 8 - Good. 156 out of 1361 reviews
Rating 6 - Okay. 155 out of 1361 reviews
Rating 4 - Poor. 144 out of 1361 reviews
Rating 2 - Terrible. 490 out of 1361 reviews

5.6/10

Cleanliness

6.6/10

Staff & service

5.0/10

Amenities

5.4/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

6/10 Okay

tara

Stayed 1 night in Dec 2024

6/10 Okay

Jessica

Stayed 1 night in Nov 2024

4/10 Poor

Raj

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The first room was backed up in the bathroom. The toilet and bath were a disaster.The floor was flooded. The shower didn't have a curtain. I thank them for getting me another room. That room didn't have blankets or towels, but were later provided. The shower didn't have a curtain either so I could see why the floors were wet. Over all it wasn't what I expected, but it was a budget room.
Stayed 1 night in Dec 2024

6/10 Okay

Patrick

Business traveller
Liked: Staff & service
Lobby was closed Had to go on side of building
Stayed 1 night in Dec 2024

2/10 Terrible

Patrick

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
No knob for tub hot waterside
Stayed 1 night in Dec 2024

10/10 Excellent

Anita

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
No towels ,no toilet paper..room wàs half done..housekeeper left dirty towels in bathroom, floor not swept or mopped.. Door was not lockable u just have to push the door and it opens..thats #159
Stayed 1 night in Dec 2024

8/10 Good

Quentin

Stayed 3 nights in Nov 2024

8/10 Good

Donny

Stayed 1 night in Dec 2024

2/10 Terrible

Chris

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roach infested bed bugs hotel
Well first off there were bed bugs, what made it even worse is when I notify the property they put me on the DNR list!now if that's not bad enough I lifted the bed up to find a roach infested box spring! I guess it's like the saying goes you get what u pay for! But am I opinion it's not worth more than $40 a night if that! I have pictures and I plan on reporting them!
Stayed 1 night in Nov 2024

4/10 Poor

Terry

Disliked: Staff & service, property conditions & facilities
I liked all the Restaurants, didn't like staff very disorganized, lots of Shaddy homeless people,in the area
Stayed 3 nights in Dec 2024

6/10 Okay

Quentin

Stayed 3 nights in Nov 2024

10/10 Excellent

Richard

Stayed 1 night in Dec 2024

8/10 Good

stephanie

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Ronaldo

Liked: Property conditions & facilities
Disliked: Cleanliness
The quiet hour wasn’t respected, half of the stuff I had in my room didn’t work, the bed didn’t work the lights didn’t work there wasn’t even a chair. Horrible sleep
Stayed 1 night in Dec 2024

10/10 Excellent

John

Stayed 1 night in Dec 2024

10/10 Excellent

John

Stayed 1 night in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

stephanie

Stayed 1 night in Nov 2024

2/10 Terrible

kris

Disliked: Staff & service, property conditions & facilities, room comfort
could be better
rude front desk. could be room for improvement
Stayed 1 night in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

wilson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Todd

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is horrible! First they messed up our reservation for an accessible room so I had to take a standard. They were rude about it and their only offer was to cancel and go somewhere else. I really wish i could have afforded to do that. In the room there was 2 full size beds (she said it was 2 queens), 1 little dresser, a 22 inch TV and a nightstand. The bathtub had mold around the edges and cigarette burns. The bath towels we super small and thin. No refrigerator, no coffee, no amenities at all. To top it off, cockroaches crawing across the floor and nightstand. There is homeless everywhere in the area. Beware they over book and just say "Oh Well, not our problem" we watched it happen! DON'T STAY HERE!! Its a disgusting! I'll be posting pics to google, yelp, ect...