Kimpton Hotel Palomar Phoenix Cityscape by IHG

4.0 star property

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Photo gallery for Kimpton Hotel Palomar Phoenix Cityscape by IHG

Exterior
Presidential Suite
Exterior
Outdoor pool, open 6:00 AM to 9:00 PM, pool cabanas (surcharge)
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Room service

Explore the area

Map
2 East Jefferson, Phoenix, AZ, 85004
  • Footprint Center
    ‪2 min walk‬
  • Phoenix Symphony Hall
    ‪4 min walk‬
  • Phoenix Convention Center
    ‪5 min walk‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪13 min drive‬

Room options

Presidential Suite

  • 123 sq m
  • Sleeps 4
  • 1 King Bed

Premium Room

  • 38 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Suite (Arena)

  • 74 sq m
  • Sleeps 3
  • 1 King Bed

Premium Room, 2 Queen Beds, City View

  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Essential)

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Roll-in Shower (Mobility, High Floor)

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Essential)

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed (Additional Living Area)

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, City View

  • 66 sq m
  • Sleeps 2
  • 1 King Bed

Room (Essential)

  • 38 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Suite, 1 Bedroom, Accessible Bathtub (Mobility)

  • 66 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Roll-in Shower (Mobility)

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible Bathtub (Mobility)

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Essential, High Floor)

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Kimpton Hotel Palomar Phoenix Cityscape by IHG

Hotel with a fitness center, steps from Footprint Center
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. A manager's reception is free. Additionally, a bar/lounge, a poolside bar, and a rooftop terrace are onsite.
Kimpton Hotel Palomar Phoenix Cityscape by IHG offers 242 air-conditioned accommodations with minibars and laptop-compatible safes. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. 50-inch LCD televisions come with premium digital channels. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the pool at Kimpton Hotel Palomar Phoenix Cityscape by IHG. During your stay, you're just a quick walk from Chase Field. Enjoy features like a free manager's reception, plus an outdoor pool and a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • The restaurant, poolside bar, and bar/lounge offer choices for drinking and dining
  • Full breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and complimentary bicycles
  • Guests have great things to say about the location and the helpful staff
  • Steps from Footprint Center and 5 minutes by foot from Phoenix Convention Center
  • Pets welcome for free (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Kimpton Hotel Palomar Phoenix Cityscape by IHG offers its guests an outdoor pool, a fitness center, and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 10000 square feet (929 square meters) and includes conference space. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Kimpton Hotel Palomar Phoenix Cityscape by IHG. For a fee, parking is available.

This 4-star Phoenix hotel is smoke free.

The hotel hosts a free manager's reception daily.
Blue Hound & Eden - This restaurant serves brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required.
Room service (during limited hours) is available.

Languages

Bosnian, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.99 per day), Wired Internet (surcharge)
  • Available in some public areas: WiFi (USD 12.99 per day), Wired Internet (surcharge)

Parking and public transport

  • Self parking on site (USD 30 per night)
  • Covered valet parking on site (USD 44.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:00 AM: USD 7-28 for adults and USD 7-26 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Free daily reception
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Blue Hound & Eden

Things to do

  • Bike parking
  • Fitness centre
  • Free bike hire
  • Outdoor pool
  • Shopping

Family friendly

  • Free cots/infant beds
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space (10000 square feet)
  • Meeting rooms

Outdoors

  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Pool hoist on site
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Fireplace in reception
  • Local artist showcase
  • Locally owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Frette Italian sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 50-inch LCD TV
  • Digital channels
  • Premium channels

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 33.77 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Newspaper
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 7 to 28 for adults, and USD 7 to 26 for children
  • Fee for in-room wireless internet: USD 12.99 per day (rates may vary)
  • Fee for in-room wired internet: USD 12.99 per day (rates may vary)
  • Fee for wireless internet in public areas: USD 12.99 per day (rates may vary)
  • Fee for wired internet in public areas: USD 12.99 per day (rates may vary)
  • Self parking fee: USD 30 per night
  • Covered valet parking fee: USD 44.00 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Palomar CityScape
Palomar CityScape Hotel
Palomar CityScape Hotel Phoenix
Palomar CityScape Phoenix
Palomar Phoenix
Palomar Phoenix CityScape
Phoenix Palomar

Kimpton Hotel Palomar Phoenix Cityscape by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 689 out of 1008 reviews
Rating 8 - Good. 162 out of 1008 reviews
Rating 6 - Okay. 82 out of 1008 reviews
Rating 4 - Poor. 38 out of 1008 reviews
Rating 2 - Terrible. 37 out of 1008 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location fun hotel with beer and wine happy hour.
Stayed 1 night in Nov 2024

6/10 Okay

April

Travelled with group
Liked: Staff & service
Mediocre
Lovely common areas. Run down room. Making you call the front desk for a coffee maker for coffee under the auspice of “forget something, we have it” is pretty gross. Like it's something you travel with. Fun artwork prints in the room and centrally located for events.
Stayed 1 night in Nov 2024

8/10 Good

Keely

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Nov 2024

2/10 Terrible

Frank

Travelled with family
Rooms are old not worth $500 a night. Beware.
Stayed 3 nights in Nov 2024

2/10 Terrible

Sophie

Stayed 4 nights in Nov 2024

10/10 Excellent

Veronica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing mother-daughter trip
It was as a mother, daughter trip we went to Sabrina Carpenter concert. Hotel was beautiful and very convenient is in walking distance to footprint Center, restaurants, Starbucks and a grocery store.
Stayed 2 nights in Nov 2024

10/10 Excellent

Juan

Stayed 1 night in Oct 2024

10/10 Excellent

Hans

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fastest check in ever!
Stayed 1 night in Nov 2024

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
Great room. Easy to get around. nice staff.
Stayed 4 nights in Oct 2024

6/10 Okay

Shane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Nov 2024

10/10 Excellent

Daishaun, Horizon City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and amenities
Stayed 4 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
Stayed 2 nights in Nov 2024

6/10 Okay

Edie

Disliked: Property conditions & facilities
Not worth the cost for what you get
The room was ok. Really needs upgrade. Torn sheet and chair had so many peeling upholstery. Not enough plugs or charging outlets. Door to bathroom was awful sliding and very hard to slide. Towel rack fell off wall. Light fixture over table too low. The overnight costs was very expensive not worth paying. I would not recommend.
Stayed 1 night in Nov 2024

6/10 Okay

Patricia

Travelled with partner
Liked: Cleanliness, staff & service
Conveniently located for our downtown activities. Valet staff was great/friendly. Parts of our room were pretty worn and overall just “fine” for this price. Only 1 robe and it didn’t have a tie - not huge deal but just an example of attention to detail. Bed was comfy and room air controls were easy and quiet while running.
Stayed 2 nights in Nov 2024

6/10 Okay

Jeffrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice luxury hotel with dumb design
I’ve stayed here twice, decided by location only. The shower is one of those half glass units, where you’re freezing while showering and water gets all over the floor. Such a dumb design. Also, no coffee in room unless you call them and have a Keurig sent up. That’s dumb too. Probably won’t stay here again for those reasons. Location is awesome though.
Stayed 1 night in Nov 2024

2/10 Terrible

Chris

Liked: Cleanliness, room comfort
Disliked: Staff & service
I could not get a hold of anyone to find out checkout time and to even checkout on the phone
Stayed 1 night in Nov 2024

10/10 Excellent

Gary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jazmin

Stayed 2 nights in Oct 2024

10/10 Excellent

Lior

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2024

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Eileen

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 4 nights in Oct 2024

8/10 Good

Shaina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service and in a great location
Stayed 1 night in Nov 2024

8/10 Good

Sona

Travelled with family
Liked: Staff & service, property conditions & facilities
Nice location, many great restaurants in a walkable distance.
Stayed 3 nights in Oct 2024

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Oct 2024