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Hyatt Place Phoenix -North

3.0 star property

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Photo gallery for Hyatt Place Phoenix -North

Exterior
Premium bedding, desk, blackout curtains, iron/ironing board
Interior
Outdoor pool, pool loungers
Room, 1 King Bed, Accessible, Bathtub

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • 24/7 front desk

Explore the area

Map
10838 N 25th Ave, Phoenix, AZ, 85029
  • Castles N' Coasters
    ‪3 min drive‬
  • Metrocenter
    ‪3 min drive‬
  • Grand Canyon University
    ‪10 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪23 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed (High Floor)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds (High Floor)

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 2 Double Beds (High Floor)

  • Sleeps 6
  • 2 Double Beds

View all photos for Guest Room, Room, 2 Double Beds

Premium bedding, desk, blackout curtains, iron/ironing board

Guest Room, Room, 2 Double Beds

  • Sleeps 6
  • 2 Double Beds

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About this property

Hyatt Place Phoenix -North

Hotel in Phoenix with free breakfast and a 24-hour fitness center
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Hyatt Place Phoenix -North offers 127 accommodations with coffee/tea makers and designer toiletries. Accommodations have separate sitting areas and are furnished with queen sofa beds. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and Netflix. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 15 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The free breakfast at Hyatt Place Phoenix -North gets good marks from our customers. During your stay, you'll be within walking distance of Castles N' Coasters. Features include free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests speak favorably about the breakfast and the location
  • 10 minutes by car from Grand Canyon University and 11 minutes from Happy Valley Towne Centre
  • Dogs welcome for a fee (restrictions apply)
Hyatt Place Phoenix -North offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Hyatt Place Phoenix -North. Free self parking is available.

This 3-star Phoenix hotel is smoke free.

Guests are served free on-the-go breakfast on weekdays from 6:30 AM to 9:00 AM.
Hyatt Place Phoenix -North has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room sofa bed
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (107 centimetre wide door)
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The property will be renovating from March 10 2025 to September 10 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Business center
  • Exterior
  • Fitness facilities
  • Front desk
  • Guestrooms
  • Hallway
  • Lobby
  • Meeting facilities
  • Parking area
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay (maximum USD 125 per stay), plus a one-time cleaning fee of USD 100 and a deposit of USD 150.00 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 66 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 100 per accommodation, per stay (maximum USD 125 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hyatt Place Hotel Phoenix North
Hyatt Place Phoenix North
Hyatt Place Phoenix Phoenix
Hyatt Place Phoenix - North Hotel Phoenix
Hyatt Place Phoenix -North Hotel
Hyatt Place Phoenix North Hotel
Hyatt Place Phoenix -North Phoenix
Hyatt Place Phoenix -North Hotel Phoenix

Hyatt Place Phoenix -North Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 366 out of 1002 reviews
Rating 8 - Good. 175 out of 1002 reviews
Rating 6 - Okay. 153 out of 1002 reviews
Rating 4 - Poor. 135 out of 1002 reviews
Rating 2 - Terrible. 173 out of 1002 reviews

6.8/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Suggested room updating and comments.
A couple of changes would have bee good: Nice chair for the bedroom area for dressing and watching TV. I was in the handicap room. The bed was OK and slept OK, but I think you need a new mattress in there and the bed should be higher. However the hotel as a whole was great including a nice breakfast and good coffee. Thanks. The front desk was extremely friendly and helpful.
Stayed 3 nights in Dec 2024

4/10 Poor

Bridget

Liked: Staff & service
Disliked: Cleanliness
Rather disappointing
The first room we were in had a terrible bathtub/shower that leaked when showering so bad that we had to move rooms. The second room was not clean, several of the electrical outlets didn't work and one of the light switches had a short in it. We were also moved from a king room to a room with 2 double beds.
Stayed 4 nights in Dec 2024

10/10 Excellent

Siena

Liked: Cleanliness, staff & service, property conditions & facilities
Stay here often , never have any issues. Definitely recommend
Stayed 1 night in Dec 2024

10/10 Excellent

Brittney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Checking in was fast and easy. Employees are friendly. Breakfast was good, hot and fresh.
Stayed 1 night in Dec 2024

6/10 Okay

Sunny Kinchung

Stayed 1 night in Nov 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accommodated my concerns quiet efficiently
Stayed 1 night in Dec 2024

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would never recommend
We had a 2 night stay (Saturday & Sunday) The pictures are not accurate at all. When I showed the front desk person he said the third party just puts whatever pictures they want. But I went to the Hyatt website where the same misconceiving pictures were. The front desk person just said there was nothing he can do about the false advertisement. The bathroom looks nothing like the advertised pictures. The room we received was with two beds instead of a king and they were the worst beds I have ever slept in in my life. We were told since we booked with hotels.com we didn’t have a choice in bed type (although I selected king & our reservation was for a king) Our sink was broke and dirty and we were told to deal with it. We had to use the sink in the bar area to brush our teeth. The bathroom light was broken and wouldn’t stay on. The a/c was loud . The carpet was covered in stains. We were given keys to another room that was out of service with fans in it and taken apart. Sunday after we went came back we were told someone else was given our room. After a few minutes a front desk person walked us up and told us we were moving rooms. So we had to move rooms the 2nd night with no one asking or speaking to us first. No one in management called me as I requested for night one. Just completely disgusted with the service and condition of the hotel.
Stayed 2 nights in Dec 2024

2/10 Terrible

Ryan, Kayenta

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The furniture was old and ripped up. It did not feel like i was in a Hyatt property
Stayed 1 night in Nov 2024

8/10 Good

Joe

Liked: Cleanliness, staff & service, room comfort
The first room we had the bed was completely broke down. The next day we were able to move to another room which had a much nicer bed.
Stayed 5 nights in Dec 2024

6/10 Okay

Ulises

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Lovely staff members!!!! Very nice staff!!! Property was not very clean specialty our room carpet was súper stain this hotel needs to be upgrade the pictures didn’t look like that!!😔
Stayed 2 nights in Dec 2024

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Frances B

Liked: Staff & service, property conditions & facilities
Liked the location to the interstate. Liked the checkout time.
Stayed 2 nights in Nov 2024

10/10 Excellent

RAMONA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, amenities, property conditions & facilities
Will definitely be staying here again. Beautiful experience. Very clean hotel with professional staff and spacious rooms.
Stayed 1 night in Dec 2024

6/10 Okay

Israel

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love it here
A quick road trip with my daughter to handle family matter.
Stayed 1 night in Nov 2024

6/10 Okay

Jeremy, Santa Barbara

Disliked: Cleanliness
It was a great location near the freeway, but the staff wasn’t especially friendly. They seemed a bit impatient. And the continental breakfast left a little to be desired.
Stayed 2 nights in Nov 2024

10/10 Excellent

Karen, Tucson

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Rose lyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

ERIKA

Stayed 2 nights in Nov 2024

10/10 Excellent

Amada

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
It was great, breakfast, the room was clean! People all around were friendly! 🙂
Stayed 1 night in Nov 2024

10/10 Excellent

Natalie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks Matthew for the late coffee
Matthew was wonderful and fun!
Stayed 2 nights in Nov 2024

10/10 Excellent

Anali

Stayed 1 night in Oct 2024