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Hampton Inn & Suites Phoenix-Surprise

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hampton Inn & Suites Phoenix-Surprise

Exterior
Exterior
Standard Room
Outdoor pool
Studio, 1 King Bed, Accessible, Non Smoking

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast included
  • Pool
  • Hot tub
    Hot tub
  • Gym
    Gym
  • Pet-friendly
    Pet-friendly
  • Air conditioning
    Air conditioning

Explore the area

Map
14783 W Grand Ave, Surprise, AZ, 85374
  • Banner Del E Webb Medical Center
    12 min walk
  • Surprise Stadium
    6 min drive
  • Arizona Traditions Golf Course
    8 min drive
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    42 min drive

Room options

View all photos for 2 Queen Beds, Accessible, Non Smoking

2 Queen Beds, Accessible, Non Smoking

2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

In-room safe, iron/ironing board, free cots/infant beds

Standard Room

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds, Accessible, Non Smoking

Studio, 2 Queen Beds, Accessible, Non Smoking

Studio, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking

  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible, Non Smoking

Studio, 1 King Bed, Accessible, Non Smoking

Studio, 1 King Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

In-room safe, iron/ironing board, free cots/infant beds

Standard Room

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Exterior

Holiday Inn Express Surprise, an IHG Hotel

Pool
Hot tub
Breakfast included
Parking included
4.7 out of 5, Exceptional, (1066)
The price is €140
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Holiday Inn Express Surprise, an IHG Hotel

About this property

Hampton Inn & Suites Phoenix-Surprise

Hotel in Surprise with free breakfast and a fitness center
This smoke-free hotel features an outdoor pool, a fitness center, and a 24-hour business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a spa tub, coffee/tea in a common area, and a business center.
Hampton Inn & Suites Phoenix-Surprise offers 100 air-conditioned accommodations with safes and coffee/tea makers. 32-inch LCD televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
Our customers tell us they can't get enough of the free breakfast at Hampton Inn & Suites Phoenix-Surprise. During your stay, you'll be within walking distance of Banner Del E Webb Medical Center. Features include free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool or soak in the spa tub
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the breakfast
  • 12 minutes by foot from Banner Del E Webb Medical Center and a 4-minute drive from Sun Village Golf Course
  • Cats and dogs welcome for a fee
Hampton Inn & Suites Phoenix-Surprise offers its guests an outdoor pool, a spa tub, and a fitness center. WiFi is free in public spaces. Business amenities include a 24-hour business center and 3 meeting rooms. Free breakfast is available daily. Event space at this hotel measures 1216 square feet (109 square meters) and includes conference space. Hampton Inn & Suites Phoenix-Surprise also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.

This Surprise hotel is smoke free.

Guests are served free full breakfast daily from 6:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options

Food and drink

  • Free full breakfast available daily 6:00 AM–10:00 AM
  • Manager's reception (select days)
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Outdoor pool
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre
  • Conference space (1216 square feet)
  • Meeting rooms - 3

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Free rollaway beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 60 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 8 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Hotel Phoenix-Surprise
Hampton Inn Phoenix-Surprise
Hampton Inn Phoenix-Surprise Hotel
Hampton Inn Suites Phoenix Surprise
Hampton Inn & Suites Phoenix-Surprise Hotel
Hampton Inn & Suites Phoenix-Surprise Surprise
Hampton Inn & Suites Phoenix-Surprise Hotel Surprise

Hampton Inn & Suites Phoenix-Surprise Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 666 out of 1024 reviews" "
Rating 8 - Good. 259 out of 1024 reviews" "
Rating 6 - Okay. 59 out of 1024 reviews" "
Rating 4 - Poor. 22 out of 1024 reviews" "
Rating 2 - Terrible. 18 out of 1024 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Diagnay

Liked: Cleanliness, staff & service, property conditions & facilities
Lenny have very nice help us a lot
Stayed 2 nights in Aug 2024

10/10 Excellent

Leonard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Leonard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
Was excellent and excellent customer service. Staff was very helpful.
Stayed 3 nights in Aug 2024

10/10 Excellent

Robin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and staff
Stayed 1 night in Aug 2024

10/10 Excellent

Joseph

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable property with helpful staff
Stayed 1 night in Aug 2024

6/10 Okay

Craig

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People on room above me were quite noisy.
Stayed 2 nights in Aug 2024

10/10 Excellent

Rachel

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice
Stayed 2 nights in Aug 2024

10/10 Excellent

Kiyoshi

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Aug 2024

10/10 Excellent

Anthony D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet
Stayed 1 night in Aug 2024

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Erica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and comfortable Coffee was good The breakfast not so much
Stayed 1 night in Jul 2024

8/10 Good

Sean

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Brian

Stayed 1 night in Jul 2024

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

TREVOR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Juan A

Stayed 5 nights in Jul 2024

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Employees always so kind ....make us feel at home. PAULA who works front desk is a gem.
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weather was extremely hot as it is summertime in Phoenix during a massive heat wave.
Stayed 2 nights in Jul 2024

10/10 Excellent

KARLA

Stayed 2 nights in Jul 2024

10/10 Excellent

Eric

Liked: Cleanliness
Great overall
Stayed 3 nights in Jul 2024

10/10 Excellent

Jonasz

Stayed 4 nights in Jul 2024

10/10 Excellent

Winter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Very nice hotel, clean and well maintained. All of the staff was friendly and very helpful. I would definitely recommend this hotel.
Stayed 2 nights in Jul 2024

6/10 Okay

Richard

Liked: Cleanliness
Stayed 2 nights in Jul 2024

10/10 Excellent

Franklin

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024