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Days Inn & Suites by Wyndham Surprise

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Days Inn & Suites by Wyndham Surprise

Exterior
Exterior
Room, Multiple Beds, Non Smoking
Deluxe Suite, 1 King Bed, Non Smoking (One Bedroom)
Lobby

Reviews

6.8 out of 10

Popular amenities

  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Pet-friendly
    Pet-friendly
  • Air conditioning
    Air conditioning

Explore the area

Map
12477 W Bell Road, Surprise, AZ, 85378
  • Centennial Friendship Park
    6 min walk
  • Banner Del E Webb Medical Center
    6 min drive
  • Uptown Alley
    7 min drive
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    42 min drive

Room options

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds, Non Smoking

Room, Multiple Beds, Non Smoking

Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 3 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, rollaway beds

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite, 1 King Bed, Non Smoking (One Bedroom)

Deluxe Suite, 1 King Bed, Non Smoking (One Bedroom)

Deluxe Suite, 1 King Bed, Non Smoking (One Bedroom)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, rollaway beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (One-Bedroom)

Suite, 1 King Bed, Non Smoking (One-Bedroom)

Suite, 1 King Bed, Non Smoking (One-Bedroom)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, rollaway beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 2 King Beds

Similar properties

Exterior
Comfort Inn & Suites Surprise Near Sun City West
Pool
Breakfast included
Parking included
Free WiFi
4.2 out of 5, Very good, (1001)
The price is €120
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Comfort Inn & Suites Surprise Near Sun City West

About this property

Days Inn & Suites by Wyndham Surprise

Hotel with free breakfast, in the vicinity of Surprise Stadium
Along with an indoor pool, this smoke-free hotel has an outdoor pool and a business center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite. Housekeeping is available on request.
Days Inn & Suites by Wyndham Surprise offers 60 accommodations with coffee/tea makers and hair dryers. 37-inch plasma televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Surprise hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

An indoor pool and an outdoor pool are on site.
Our customers tell us they can't get enough of the helpful staff at Days Inn & Suites by Wyndham Surprise. During your stay, you're just a quick walk from Centennial Friendship Park. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor and outdoor pools
  • Amenities include a business center, a computer, and laundry facilities
  • 6 minutes by car from Surprise Stadium and 7 minutes from Uptown Alley
  • Dogs welcome for a fee (restrictions apply)
Days Inn & Suites by Wyndham Surprise offers its guests an indoor pool and an outdoor pool. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Free breakfast is available daily. A vending machine, multilingual staff, and laundry facilities are also featured at the business-friendly Days Inn & Suites by Wyndham Surprise. Free self parking is available.

This Surprise hotel is smoke free.

Guests are served free on-the-go breakfast daily from 6 AM to 9 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6 AM–9 AM

Things to do

  • Indoor pool
  • Outdoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Vending machine

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Laundry facilities
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 37-inch plasma TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe (surcharge)

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 25.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 25.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 1 (weight limit: 12 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)
  • In-room safe fee: USD 2.00 per day
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Up to 4 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at Days Inn & Suites by Wyndham Surprise.

Property is also known as

Days Inn Hotel Surprise
Days Inn Surprise
Days Inn Surprise Hotel
Days Inn Wyndham Surprise Hotel
Days Inn Wyndham Surprise
Surprise Days Inn
Days Inn Suites Surprise
Days Inn Suites by Wyndham Surprise
Days Inn & Suites by Wyndham Surprise Hotel
Days Inn & Suites by Wyndham Surprise Surprise
Days Inn & Suites by Wyndham Surprise Hotel Surprise

Days Inn & Suites by Wyndham Surprise Reviews

Reviews

6.8
Rating 10 - Excellent. 262 out of 1001 reviews" "
Rating 8 - Good. 256 out of 1001 reviews" "
Rating 6 - Okay. 198 out of 1001 reviews" "
Rating 4 - Poor. 167 out of 1001 reviews" "
Rating 2 - Terrible. 118 out of 1001 reviews" "

6.8/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Dawn

Travelled with pets
Everyone was friendly and helpful. Lots of fast food within walking distance. Washer, dryer, Vending machine and ice machine. I would definitely stay again.
Stayed 2 nights in Aug 2024

4/10 Poor

Ramon

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Joni

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
They were in the middle of renovations, so parking lot & walkways had various construction debris: wires, screws, etc. Staff was friendly & helpful. Room was clean. The swing guard lock on the door was barely held in by a screw, but the deadbolt lock worked well.
Stayed 2 nights in Aug 2024

10/10 Excellent

CARRIE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

Shawnn

Stayed 1 night in Jul 2024

6/10 Okay

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Big containers in the parking lot. Remodeling going on. Breakfast area closed
Stayed 1 night in Jul 2024

2/10 Terrible

Carlos

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was dirty the head board look like it had blood to that was poorly cleaned freezer was over frosted the microwave had rust and possible mold growth. The bath tub had hair the pool was dirty they say they offer breakfast but they don't.
Stayed 1 night in Jul 2024

10/10 Excellent

Cecilia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean and good staff
Stayed 1 night in Jul 2024

8/10 Good

Gary

Liked: Staff & service
Easy rental. No hidden costs. Good prices
Stayed 1 night in Jun 2024

6/10 Okay

Janine

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Would not stay here again
I understand that they are doing renovations but the room looked like it had not been vacuumed at all - there were stains on the bed sheets - the light fixtures were all missing one light bulb - there was an outlet that didn’t work at all and not enough outlets for charging devices, and the pet fee of $25 per pet per night was the most expensive of any hotel we stayed during our trip especially for a hotel that was so dirty and in such disrepair. But the A/C did work and the shower was nice.
Stayed 2 nights in Jul 2024

10/10 Excellent

Rob

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

CELIA

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
There was mold above the shower in room 207 was moved to room 217 and was able to detect mold above that shower as well. Just not as much. There is a moldy smell in these rooms. And the first room had a shower pole that was leaning down, and the curtain would not stay closed. This hotel is definitely in need of some serious upgrading not only for aesthetic but for health reasons.The staff was professional and friendly but for the price they are charging, it definitely needs desperate repair! There are much nicer hotels, right next-door!
Stayed 2 nights in Jul 2024

8/10 Good

Meagan

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

LaTisa

Stayed 1 night in Jul 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
very accommodating - nice staff!
Stayed 1 night in Jul 2024

10/10 Excellent

Tiffani

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

Shawnn

Stayed 1 night in Jun 2024

6/10 Okay

Mary

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Not ever again
I think when we booked our trip, we should have been advised the hotel was under going renovations. I do not think we should have to pay full price for a room that was not able to be used morning, because of the noise, or afternoons, because there was no water. Housekeeping did not ever come in the room during out 11 day stay. Sharing space with the homeless population is interesting. Breakfast served in a brown paper bag was.... interesting. Pillows were just awful! Not enough covering for the bed provided. Lights that did not work. Microwave was a struggle.
Stayed 11 nights in Jun 2024

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Rob

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Shawnn

Stayed 1 night in Jun 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Shawnn

Stayed 1 night in May 2024

10/10 Excellent

shawnn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024