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The Windsor Suites

4.0 star property
VIP Access

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Photo gallery for The Windsor Suites

Seasonal outdoor pool, a heated pool, pool umbrellas, pool loungers
Fountain
City view
Premium bedding, pillow-top beds, in-room safe, individually decorated
Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Room service
  • Pool
  • Housekeeping
  • Bar
  • Parking available

Explore the area

Map
1700 Ben Franklin Pkwy, Philadelphia, PA, 19103
  • Love Park
    ‪2 min walk‬
  • Benjamin Franklin Parkway
    ‪6 min walk‬
  • The Franklin Institute
    ‪6 min walk‬
  • Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪15 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Club Studio, 1 King Bed (Premium Club Level)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Club Studio, 1 King Bed (Premium Club Level)

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, pillow-top beds, in-room safe, individually decorated

Suite, 1 Bedroom

  • 79 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room (Premium Club Level, Murphy)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Club Room (Premium Club Level, Murphy)

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, individually decorated

Studio Suite, 2 Double Beds

  • 42 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 2 Queen Beds (Skyline Club Level)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Club Room, 2 Queen Beds (Skyline Club Level)

  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Suite, 1 King Bed (Skyline Club Level)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Club Suite, 1 King Bed (Skyline Club Level)

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 King Bed (Skyline Club Level)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Club Suite, 1 King Bed (Skyline Club Level)

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, pillow-top beds, in-room safe, individually decorated

Suite, 1 Bedroom

  • 79 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Club Suite, 1 King Bed (Skyline Club Level, Murphy)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Club Suite, 1 King Bed (Skyline Club Level, Murphy)

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Discovery)

Suite (Discovery)

Suite (Discovery)

  • 90 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Studio Suite, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, individually decorated

Studio Suite, 1 King Bed

  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, individually decorated

Studio Suite, 1 King Bed

  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Balcony

Studio Suite, 1 King Bed, Balcony

Studio Suite, 1 King Bed, Balcony

  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Double Beds, Balcony

Studio Suite, 2 Double Beds, Balcony

Studio Suite, 2 Double Beds, Balcony

  • 42 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Studio, 1 Double Bed

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Studio, 1 Double Bed

  • 42 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Studio, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Studio, 1 King Bed

  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, 2 Bathrooms

Premium bedding, pillow-top beds, in-room safe, individually decorated

Suite, 2 Bedrooms, 2 Bathrooms

  • 65 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

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About this property

The Windsor Suites

Hotel with 2 restaurants, near Rittenhouse Square
2 restaurants, 2 bars/lounges, and a fitness center are available at this hotel. WiFi in public areas is free. Other amenities include a rooftop terrace, valet parking, and a seasonal outdoor pool.
The Windsor Suites offers 171 accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Philadelphia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
The Windsor Suites's great location gets high marks from our customers. During your stay, you're just a quick walk from Love Park. You'll find features like free WiFi in public areas, plus 2 restaurants and 2 bars. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Grab something to eat at one of the 2 restaurants, or stop for a drink at one of the 2 bars/lounges
  • Cooked-to-order breakfast served weekends for a fee
  • Valet parking and RV/bus/truck parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the spaciousness and cleanliness
  • Within a 15-minute walk of Pennsylvania Convention Center and Rittenhouse Square
  • Cats and dogs welcome for free
  • Pet-friendly amenities are available, including food and water bowls
The Windsor Suites offers its guests a fitness center and a seasonal outdoor pool. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 3544 square feet (329 square meters) and includes conference space. A rooftop terrace, a library, and a vending machine are also featured at the business-friendly The Windsor Suites. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Philadelphia hotel.

For a fee, guests can enjoy cooked-to-order breakfast on weekends from 9:00 AM and 11:00 AM.
Con Murphy’s Irish Pub - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Asia on the Parkway - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered valet parking on site (USD 55 per night; includes in/out privileges)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Cooked-to-order breakfast available for a fee weekends 9:00 AM–11:00 AM: USD 15 for adults and USD 15 for children
  • 2 restaurants
  • 2 bars/lounges
  • Room service available

Restaurants on site

  • Con Murphy’s Irish Pub
  • Asia on the Parkway

Things to do

  • Fitness centre
  • Heated pool
  • Seasonal outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Fridge
  • Seasonal outdoor pool

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Library
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Computer station
  • Conference space (3544 square feet)
  • Meeting rooms - 4

Outdoors

  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Oven
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 for adults and USD 15 for children
  • Covered valet parking fee: USD 55 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Prepaid debit cards are not accepted for any bookings or onsite payments
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 216536

We should mention

  • The seasonal pool will open in May and close in October.
  • Pool access available from 9:00 AM to 8:00 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Suites Windsor
Windsor Suites
Windsor Suites Apartment
Windsor Suites Apartment Philadelphia
Windsor Suites Philadelphia
The Windsor Hotel Philadelphia
Windsor Hotel Philadelphia
Windsor Suites Hotel Philadelphia
Windsor Suites Hotel
The Windsor Suites Hotel
The Windsor Suites Philadelphia
The Windsor Suites Hotel Philadelphia

The Windsor Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1008 out of 1616 reviews
Rating 8 - Good. 293 out of 1616 reviews
Rating 6 - Okay. 157 out of 1616 reviews
Rating 4 - Poor. 72 out of 1616 reviews
Rating 2 - Terrible. 86 out of 1616 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Rafi

Stayed 2 nights in Nov 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the view from our balcony and all the quotes from Ben Franklin were a nice touch. We will definitely stay here again when we come back.
Stayed 3 nights in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and staff. Literally no complaints.
Stayed 3 nights in Nov 2024

10/10 Excellent

Angel

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
really liked the hotel. but it was so expensive for one night.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
The check in was smooth. The front desk guy was nice. The valet guys were cool. Although, one of them grazed the front driver side of our car and didnt let us know. Enjoyed the food at the famous Bar inside of the hotel.The room was nice, clean, and spacious. We will be staying there again!
Stayed 2 nights in Nov 2024

10/10 Excellent

Fredelynn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in. Loved our stay.
Stayed 3 nights in Nov 2024

10/10 Excellent

Yitong, Brooklyn

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Emily

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely rooms, very spacious
Stayed 1 night in Nov 2024

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful
Stayed 1 night in Nov 2024

10/10 Excellent

Deannie

Stayed 1 night in Nov 2024

10/10 Excellent

Jemina

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

8/10 Good

Marcel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Alan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and perfect location. Was in Philly for a conference and this hotel walkable to the convention center and is spotless!
Stayed 1 night in Nov 2024

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The safe was great, very clean
Stayed 1 night in Nov 2024

8/10 Good

Dorian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice views, Great Staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Frank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked the set up of tge room.
Stayed 1 night in Nov 2024

8/10 Good

Rebecca

Stayed 2 nights in Nov 2024

10/10 Excellent

Lucy

Stayed 1 night in Oct 2024

10/10 Excellent

Bambi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Marissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge room, for very cheap price. Easy check in. All in all great experience
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Hard pass
When I first arrived, I had an incident with valet. Where they asked me for twenty dollars, which was confirmed by the sign that they have. I assumed that that would be me paying for parking. So when I went inside and was asked to pay for parking again, I was shocked. Ben at the desk, had me walk back out to valley and ask them what happened because Ben believed it was a miscommunication. I still do not believe it was. Ben handled the situation professionally and without recourse. Believing that my stay was going to get better. I headed up to my room, which was a penthouse room or a club suite. As I got off of the elevator I was greeted by horribly stained carpet and a dingy hallway. I was still hopeful. When I entered my room, it felt old. It definitely is not up to code. As it does not have enough plugs, and half of the plugs in my room did not work. The couch had hair from previous guest, and the bed was a murphy bed with the thinnest mattress I have ever seen. It's squeaked with every movement. When I opted to take a shower.I was surprised that the shower had no soap but an empty container. This was rectified by the front desk. During my shower, water poured out if you use both nozzles and streamed across the whole bathroom, which I cleaned up with the very few towels that were actually in my room. The mirror hanging on the wall was hanging off and do not function with lights. Overall, I would not stay here again. I will see.The staff was very friendly besides valet.
Stayed 1 night in Nov 2024

10/10 Excellent

Alexis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I just didn’t like paying for parking but besides the hat it was an amazing stay and I love the night views.
Stayed 1 night in Aug 2024