See all properties

The Windsor Suites

4.0 star property
VIP Access

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Windsor Suites

Seasonal outdoor pool, a heated pool, pool loungers
Premium bedding, pillow-top beds, in-room safe, individually decorated
Terrace/patio
City view
Fountain

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Room service
  • Bar
  • Parking available

Explore the area

Map
1700 Ben Franklin Pkwy, Philadelphia, PA, 19103
  • Love Park
    2 min walk
  • Benjamin Franklin Parkway
    6 min walk
  • The Franklin Institute
    6 min walk
  • Philadelphia, PA (PHL-Philadelphia Intl.)
    15 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Club Studio, 1 King Bed (Premium Club Level)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Club Studio, 1 King Bed (Premium Club Level)

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, pillow-top beds, in-room safe, individually decorated

Suite, 1 Bedroom

  • 79 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room (Premium Club Level, Murphy)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Club Room (Premium Club Level, Murphy)

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, individually decorated

Studio Suite, 2 Double Beds

  • 42 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 2 Queen Beds (Skyline Club Level)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Club Room, 2 Queen Beds (Skyline Club Level)

  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Suite, 1 King Bed (Skyline Club Level)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Club Suite, 1 King Bed (Skyline Club Level)

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 King Bed (Skyline Club Level)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Club Suite, 1 King Bed (Skyline Club Level)

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, pillow-top beds, in-room safe, individually decorated

Suite, 1 Bedroom

  • 79 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Club Suite, 1 King Bed (Skyline Club Level, Murphy)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Club Suite, 1 King Bed (Skyline Club Level, Murphy)

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Discovery)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Suite (Discovery)

  • 90 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Studio Suite, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, individually decorated

Studio Suite, 1 King Bed

  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, individually decorated

Studio Suite, 1 King Bed

  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Balcony

Premium bedding, pillow-top beds, in-room safe, individually decorated

Studio Suite, 1 King Bed, Balcony

  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Double Beds, Balcony

Premium bedding, pillow-top beds, in-room safe, individually decorated

Studio Suite, 2 Double Beds, Balcony

  • 42 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Studio, 1 Double Bed

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Studio, 1 Double Bed

  • 42 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Studio, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Studio, 1 King Bed

  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, 2 Bathrooms

Premium bedding, pillow-top beds, in-room safe, individually decorated

Suite, 2 Bedrooms, 2 Bathrooms

  • 65 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

Similar properties

Exterior

Club Quarters Hotel Rittenhouse Square, Philadelphia

Pet-friendly
Free WiFi
Air conditioning
Gym
4.3 out of 5, Excellent, (3703)
The price is €132
for 1 room
includes taxes & fees
2 Jan - 3 Jan
Club Quarters Hotel Rittenhouse Square, Philadelphia

About this property

The Windsor Suites

Hotel with 2 restaurants, a short walk to City Hall
2 restaurants, 2 bars/lounges, and a 24-hour fitness center are available at this hotel. WiFi in public areas is free. Other amenities include a rooftop terrace, valet parking, and a seasonal outdoor pool. Housekeeping is available on request.
The Windsor Suites offers 170 accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Philadelphia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
The Windsor Suites's great location gets high marks from our customers. During your stay, you're just a quick walk from City Hall. You'll find features like free WiFi in public areas, plus 2 restaurants and 2 bars. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Grab something to eat at one of the 2 restaurants, or stop for a drink at one of the 2 bars/lounges
  • Valet parking and RV/bus/truck parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the spaciousness and cleanliness
  • Within a 15-minute walk of City Hall and Pennsylvania Convention Center
  • Cats and dogs welcome for free
  • Pet-friendly amenities are available, including food and water bowls
The Windsor Suites offers its guests a 24-hour fitness center and a seasonal outdoor pool. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 1897 square feet (176 square meters) and includes conference space. A rooftop terrace, a library, and a vending machine are also featured at the business-friendly The Windsor Suites. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Philadelphia hotel.

The Windsor Suites has 2 restaurants on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered valet parking on site (USD 55 per night; includes in/out privileges)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • 2 restaurants
  • 2 bars/lounges
  • Room service available

Things to do

  • 24-hour fitness centre
  • Heated pool
  • Seasonal outdoor pool

Family friendly

  • Children's games
  • Free cots/infant beds
  • Laundry facilities
  • Fridge
  • Seasonal outdoor pool

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Library
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Computer station
  • Conference space (1897 square feet)
  • Meeting rooms - 3

Outdoors

  • Pool sunloungers
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Oven
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered valet parking fee: USD 55 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Prepaid debit cards are not accepted for any bookings or onsite payments
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival.
Property Registration Number 216536

We should mention

  • The seasonal pool will open in May and close in October.
  • Pool access available from 9:00 AM to 8:00 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Suites Windsor
Windsor Suites
Windsor Suites Apartment
Windsor Suites Apartment Philadelphia
Windsor Suites Philadelphia
The Windsor Hotel Philadelphia
Windsor Hotel Philadelphia
Windsor Suites Hotel Philadelphia
Windsor Suites Hotel
The Windsor Suites Hotel
The Windsor Suites Philadelphia
The Windsor Suites Hotel Philadelphia

The Windsor Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 867 out of 1424 reviews" "
Rating 8 - Good. 259 out of 1424 reviews" "
Rating 6 - Okay. 145 out of 1424 reviews" "
Rating 4 - Poor. 71 out of 1424 reviews" "
Rating 2 - Terrible. 82 out of 1424 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Stayed 2 nights in Sep 2024

8/10 Good

Laura, Charleston

Travelled with partner
Liked: Staff & service
The location and value were fantastic. The room had an area rug that was all shredded. The bathroom had toothpaste on the floor. However, the bed was so comfortable and the bathroom size was great and there were robes! Staff was very helpful. Just needs some updating and attention to detail
Stayed 1 night in Sep 2024

10/10 Excellent

Jeffrey, North Wales

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Brian

Stayed 3 nights in Sep 2024

2/10 Terrible

Julius

Business traveller
No room
They had no room available when I arrived due to some unforeseen occurrence.
Stayed 1 night in Sep 2024

10/10 Excellent

Eva

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice view from the roof top pool. Very polite and welcoming staff, definitely recommended to my friends for a nice quiet get away. Hope to go back soon.
Stayed 3 nights in Aug 2024

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed there for 2 nights. We loved the hotel, but the room was freezing since the outside temperature was chilly. So, we asked the front desk about it; they informed us that the thermostats at the hotel were preset for summer. They provide us with blankets. We left the hotel at 11pm the last night since the room was too cold.
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities
Rooms are in dire need of updating
Stayed 4 nights in Sep 2024

10/10 Excellent

Witold J

Business traveller
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Patricia Checo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, so clean and staff was friendly
Stayed 2 nights in Sep 2024

10/10 Excellent

Tsung

Stayed 5 nights in Sep 2024

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Old plumbing and bathrooms
Stayed 1 night in Sep 2024

10/10 Excellent

Adam

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Mathieu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities on the 24th floor
Stayed 2 nights in Sep 2024

10/10 Excellent

David, Staunton

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent choice for quick and easy (that is, walkable) access to the art museums.
Stayed 3 nights in Sep 2024

4/10 Poor

tish

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property was well maintained. Decent location at a fair price. I chose a hotel based on on-site parking access, which was a listed amenity with this hotel. However, parking not available when we arrived.
Stayed 1 night in Sep 2024

10/10 Excellent

Christina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Jean-Louis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Abu Faisal

Stayed 1 night in Aug 2024

10/10 Excellent

Destiny

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The property was in a very convenient location. The staff especially the concierge gave exceptional service. Amenities including the lounge, pool and fire pit area were great. The room was clean and spacious. The only complaint I had was our room door along with the other doors on the floor were a bit noisy/squeaky. I would recommend this hotel
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Eun A

Disliked: Staff & service, property conditions & facilities
There was a rat in my room. I called the front desk, and the staff did not even apologize about the issue. It was horrable. They changed my room but the room was not clean and the hanger in the bathroom was broken. I would give 0 if I could. Do not stay here.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Samyra

Travelled with partner
Liked: Staff & service, amenities
Average hotel. Nothing super special. Sheets, towels and pillows had stains. Water was too hot in the shower and couldn’t be adjusted so I had to bathe at the sink. Check in was easy though. Staff were nice. The “VIP Access” was a $13 drink at the hotel bar which was the bartender made sure she pointed out “not to spend anything over that amount” lol oh and the bathroom floor had tons of pink bacteria which needs to be addressed ASAP!
Stayed 1 night in Sep 2024