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Sheraton Philadelphia Downtown

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Philadelphia Downtown

42-inch flat-screen TV with cable channels, TV, pay films
Exterior
1 bedroom, premium bedding, pillow-top beds, desk
Exterior
City view from property

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry

Explore the area

Map
201 North 17th Street, Philadelphia, PA, 19103
  • Benjamin Franklin Parkway
    5 min walk
  • Love Park
    5 min walk
  • City Hall
    9 min walk
  • Philadelphia, PA (PHL-Philadelphia Intl.)
    16 min drive

Room options

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, desk

Room, 1 King Bed

  • 29 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Queen Bed

1 bedroom, premium bedding, pillow-top beds, desk

Room, 1 Queen Bed

  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 2 Double Beds

1 bedroom, premium bedding, pillow-top beds, desk

Room, 2 Double Beds

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Free toiletries, hair dryer, towels

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • 29 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, City View (2 Double Beds)

Junior Suite, 1 Bedroom, City View (2 Double Beds)

Junior Suite, 1 Bedroom, City View (2 Double Beds)

  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed (Mobility/Hearing Access, Roll-in Shwr)

Free toiletries, hair dryer, towels

Room, 1 Queen Bed (Mobility/Hearing Access, Roll-in Shwr)

  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, 1 Bedroom (King Bed)

1 bedroom, premium bedding, pillow-top beds, desk

Junior Suite, 1 Bedroom (King Bed)

  • 37 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 Queen Bed (High Floor)

1 bedroom, premium bedding, pillow-top beds, desk

Deluxe Room, 1 Queen Bed (High Floor)

  • 27 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Club Room, 1 King Bed with Sofa bed, Business Lounge Access (High Floor)

1 bedroom, premium bedding, pillow-top beds, desk

Club Room, 1 King Bed with Sofa bed, Business Lounge Access (High Floor)

  • 30 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Room, 2 Double Beds (High Floor)

1 bedroom, premium bedding, pillow-top beds, desk

Deluxe Room, 2 Double Beds (High Floor)

  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds

1 bedroom, premium bedding, pillow-top beds, desk

Deluxe Room, 2 Double Beds

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, desk

Deluxe Room, 1 King Bed

  • 29 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Free toiletries, hair dryer, towels

Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Mobility/Hearing Access, Roll-in Shwr)

Free toiletries, hair dryer, towels

Room, 2 Double Beds (Mobility/Hearing Access, Roll-in Shwr)

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Free toiletries, hair dryer, towels

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 29 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Sheraton Philadelphia Downtown

Hotel with a 24-hour front desk, a quick walk to Ben Franklin National Memorial
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking, and a business center. Change of towels is available on request.
Sheraton Philadelphia Downtown offers 756 accommodations with complimentary bottled water and coffee/tea makers. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

This Philadelphia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages, hypo-allergenic bedding, and change of towels can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Sheraton Philadelphia Downtown. During your stay, you're just a quick walk from City Hall. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Within a 15-minute walk of Ben Franklin National Memorial and Reading Terminal Market
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 22 meeting rooms.

Public spaces have free WiFi. Event space at this hotel measures 69130 square feet (6422 square meters) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Sheraton Philadelphia Downtown. Parking is available for a fee. A complete renovation of Sheraton Philadelphia Downtown was completed in May 2020.

This Philadelphia hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 11:00 AM.
Terrace Cafe - This restaurant serves breakfast and lunch. A children's menu is available.
Local - This restaurant serves breakfast, lunch, and dinner. Reservations are required. Open daily.
Lobby Lounge & Restaurant - This restaurant serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (USD 39.00 per day; includes in/out privileges)
  • Covered valet parking on site (USD 60.00 per day; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–11:00 AM: USD 20.95 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Terrace Cafe
  • Local
  • Lobby Lounge & Restaurant

Family friendly

  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Conference space (69130 square feet)
  • Meeting rooms - 22

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Handrails in stairwells
  • In-room accessibility
  • Lever door handles
  • Step-free path to entrance
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property – May 2020
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 42-inch flat-screen TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 20.95 per person
  • Covered self parking fee: USD 39.00 per day (in/out privileges)
  • Covered valet parking fee: USD 60.00 per day (in/out privileges)
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Property Registration Number 511019

We should mention

  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

201 Hotel
201
Sheraton Philadelphia Downtown Hotel
Philadelphia 201
Philadelphia 201 Hotel
Sheraton Philadelphia Downtown Hotel
Sheraton Philadelphia Downtown Philadelphia
Sheraton Philadelphia Downtown Hotel Philadelphia

Sheraton Philadelphia Downtown Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 443 out of 1000 reviews" "
Rating 8 - Good. 226 out of 1000 reviews" "
Rating 6 - Okay. 145 out of 1000 reviews" "
Rating 4 - Poor. 91 out of 1000 reviews" "
Rating 2 - Terrible. 95 out of 1000 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

John

Liked: Cleanliness, staff & service
Having to walk down many flights of stairs after waiting for almost 20 minutes for any of the 6 elevators to arrive.
Stayed 5 nights in Aug 2024

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Shontaye

Liked: Cleanliness
Stayed 1 night in Aug 2024

6/10 Okay

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No hot water
I only go the hot water to work once and that was lukewarm.
Stayed 3 nights in Aug 2024

10/10 Excellent

Charles

Staff was great, room was very comfortable.
Stayed 4 nights in Aug 2024

6/10 Okay

Dorian

Liked: Staff & service
Stayed 2 nights in Apr 2024

10/10 Excellent

Timothy, Valles Mines

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of my favorite hotels in the Philly area
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Kimberly

Disliked: Cleanliness, staff & service, property conditions & facilities
There were bugs in the room. There were tubs instead of walk in shower. There was only 1 chair in the room.
Stayed 2 nights in Jul 2024

10/10 Excellent

Barbara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Jul 2024

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got early check in yay parking was ok prices ok bar scene nice food good
Stayed 1 night in Jul 2024

8/10 Good

Greg

Liked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Darren, Brampton

Stayed 5 nights in Jul 2024

10/10 Excellent

Yolanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service
Stayed 3 nights in Jul 2024

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Always a nice stay. Close to everything. Nice neighborhood. Friendly staff.
Stayed 1 night in Jul 2024

6/10 Okay

Isabel

Travelled with family, Business traveller
The first room smelled of smoke and the staff apologized and offer the lounge as a compliment for the inconvenience which was good customer service. The bartenders were great. I would recommend that the company provide more staff incentives so that the staff feel better about performing their jobs.
Stayed 1 night in Jul 2024

8/10 Good

Reyna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Staff was very nice and helpful
Stayed 2 nights in May 2024

6/10 Okay

Ann

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
4th of July weekend
Many items in room not working. DeShawna at desk was wonderful with all her help. Engineering came into room and tried to fix leaking sink..used a washcloth to wipe equipment. Fan didn't wirk in bathroom. No options for food and no giftshop for needed items. Staff overall very friendly though.
Stayed 1 night in Jul 2024

10/10 Excellent

Brandon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property! Nice and staff both at check in/out and dining staff! Easy to walk to museums!
Stayed 1 night in Jun 2024

10/10 Excellent

Paul, The Woodlands

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room , clean , safe location. Breakfast in the lounge was very good but otherwise members lounge a bit average. Overall good value for a downtown centrally located hotel
Stayed 1 night in May 2024

4/10 Poor

Lissette

Travelled with family
Disliked: Cleanliness
I reserved the club suite (1 bedroom) for our 3 night stay which was convenient for my family and I. My room was given to someone else due to "overbooked" how is that possible! Mind you that II personally went before my check in just to see if the room was already available for an early check in. I was told it wasn't ready but they will call me. I got a call about 1.5 hours after that my room was ready. Upon arriving, I was told the room was overbooked and they didn't have anymore suites available. I was given a standard room with a connecting room that was supposed to be a double bed but instead was 1 bed! To add to it, housekeeping never went (the privacy sign was not posted on neither room door, as they stated). At this point I only asked to take the essentials (toilet paper and towels). Housekeeping went only once (Sunday night) a day before our departure. That is only because I saw them cleaning the rooms on the same floor and I had to ask them them.
Stayed 3 nights in May 2024

2/10 Terrible

LaQuasha

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They had mold in the bathroom
Stayed 3 nights in May 2024

10/10 Excellent

ANGELA

Stayed 1 night in May 2024

6/10 Okay

Amir kasra

Stayed 4 nights in May 2024