2/10 Terrible
Lesa
Travelled with family
16 Dec 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here from 12/13-12/16. The hotel is older, in need of some repairs. I was on the 3rd floor…in the hallway there is some loud weird high pitched buzzing noise, but it cannot be heard from your room with the door shut. The doors don’t automatically shut either, we had to push out door closed to ensure it latched fully. There wasn’t a lot of lighting in the room. You get a mini fridge, a wardrobe, a “wall desk” area and bed, one chair, two queen bed rooms. In the shower, the bathtub was in need of repair because the coating was coming up. There is one small trash bin and one small recycling bin. Now to get to the VERY WORST part of my stay. We got in very very early in the morning 2am, and went straight to bed, didn’t even turn on the lights. The next day we were out all day and again got back late. When I woke up the next morning, I noticed my bed didn’t have the cover sheet that the other bed had, and when I pulled back the comforter, I saw what looked like two small CHUNKY blood stains…I was absolutely disgusted! The phone to call the front desk didn’t work so I had to use my cell phone. After an hour and a half of waiting for housekeeping and a supervisor, I called back using my cell; the front desk lady said “he hasn’t came up there yet?”..Smh, I told her no not yet. About 6 mins later housekeeping showed up and I pointed out the problem. He put on gloves and changed out the bedding but CLEARLY they never changed any of the sheets between guests. Gross!
Lesa
Stayed 3 nights in Dec 2024