Criterion Hotel Perth

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Criterion Hotel Perth

Front of property
Premier Room
Reception
Superior Double Room
Lobby

Reviews

7.2 out of 10

Good

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning

Explore the area

Map
560 Hay Street, Perth, WA, 06000
  • Hay Street Mall
    2 min walk
  • St George's Terrace
    3 min walk
  • Murray Street Mall
    3 min walk
  • Perth, WA (PER)
    19 min drive

Room options

Standard Renovated Double

  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Superior Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Triple Room

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Standard Twin Room

  • 12 sq m
  • Sleeps 2
  • 2 Twin Beds

Superior Twin Room

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

Quadruple Room

  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Double Room

  • 12 sq m
  • Sleeps 3
  • 1 Double Bed

Premier Room

  • 25 sq m
  • Sleeps 2
  • 2 Queen Beds

Similar properties

About this property

Criterion Hotel Perth

Hotel with a 24-hour front desk, steps from Hay Street Mall
Along with concierge services, this smoke-free hotel has a 24-hour front desk and tour/ticket assistance. Other amenities include a front-desk safe. Limited housekeeping is available.
Criterion Hotel Perth offers 69 accommodations with safes and hair dryers. LCD televisions are featured in guestrooms. Refrigerators and coffee/tea makers are provided. Bathrooms include showers and complimentary toiletries. Housekeeping is offered on a limited basis and irons/ironing boards can be requested.
Our customers tell us they can't get enough of the shopping around Criterion Hotel Perth. During your stay, you're just a quick walk from Hay Street Mall. Concierge services are available.
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Guests have great things to say about the proximity to shopping and the location
  • Steps from Hay Street Mall and 7 minutes by foot from Elizabeth Quay
As a guest of Criterion Hotel Perth, you'll find tour/ticket assistance, concierge services, and a front-desk safe. The front desk is open around the clock.

This 3.5-star Perth hotel is smoke free.

Languages

English

Property amenities

Parking and public transport

  • No on-site parking available

Family friendly

  • Fridge

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Housekeeping (limited)
  • Luggage storage
  • Tour/ticket assistance

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Fridge

More

  • Desk
  • Iron/ironing board (on request)
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: AUD 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival.
Property Registration Number 52169505033

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Criterion Hotel
Criterion Hotel Perth
Criterion Perth
Criterion Perth Hotel
Hotel Criterion
Hotel Criterion Perth
Perth Criterion Hotel
Criterion Hotel Perth Hotel
Criterion Hotel Perth Perth
Criterion Hotel Perth Hotel Perth

Criterion Hotel Perth Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 197 out of 1000 reviews" "
Rating 8 - Good. 371 out of 1000 reviews" "
Rating 6 - Okay. 251 out of 1000 reviews" "
Rating 4 - Poor. 109 out of 1000 reviews" "
Rating 2 - Terrible. 72 out of 1000 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Allison

Liked: Cleanliness, staff & service, amenities
The room is spacious and clean, the room service is impeccable. The hotel has an art deco style.
Stayed 2 nights in Aug 2024

4/10 Poor

Diane

Disliked: Cleanliness, staff & service, property conditions & facilities
Old dated, uncomfortable beds, unfriendly staff at check in. Only decent thing was close to hay street mall
Stayed 1 night in Aug 2024

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value for money. Quiet room and very convenient location to public transport and shopping.
Stayed 1 night in Aug 2024

10/10 Excellent

Kenan

Liked: Cleanliness, staff & service, property conditions & facilities
For the price and location my experience was 5* ... don't expect much but the location and price is more than enough
Stayed 3 nights in Aug 2024

8/10 Good

lesley

Travelled with partner
Liked: Cleanliness
Price reflects clean but tired building
Stayed 3 nights in Aug 2024

8/10 Good

lesley

Travelled with partner
Liked: Cleanliness
Great position Good price Building is in need of repairs Rooms are clean Price reflects rundown building
Stayed 1 night in Aug 2024

4/10 Poor

Yanqing

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Torn Carpet,strong terrible smell, very thin Blanket for Perth winter, we were hard to sleep, we turned heat on but barely feel it. The worst thing when we checked in august 14, the receptionist (young Chinese male who can speak Chinese)was very rude and unfriendly, he even didn't look at us when we asked questions, he seemed was not willing to say anything to us, very unprofessional attitude, very unpleasant experience in this motel!!!
Stayed 2 nights in Aug 2024

6/10 Okay

Neil

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Central
Stayed 1 night in Aug 2024

6/10 Okay

Sayyed

Business traveller
reasonable price, good privacy, excellent location.
Stayed 1 night in Aug 2024

2/10 Terrible

Michelle

Liked: Cleanliness, staff & service
Great location, close to shops, closes to the night life, no parking or validation for parking
Stayed 1 night in Aug 2024

6/10 Okay

Stephen

Liked: Staff & service
Ok
Stayed 2 nights in Aug 2024

10/10 Excellent

gary

Stayed 1 night in Aug 2024

10/10 Excellent

Marcus

Business traveller
Liked: Cleanliness, staff & service, amenities
Good
Stayed 1 night in Aug 2024

8/10 Good

Neil

Liked: Cleanliness, staff & service, amenities
The security of the property and it's location.
Stayed 3 nights in Jul 2024

4/10 Poor

Wendy

Travelled with family
Disliked: Staff & service, property conditions & facilities
I was not expecting much and yet I was still disappointed. Upon check in Male staff member barely acknowledged my existence and his phone seemed more interesting. All hallway walls were filthy and the deodoriser used to hide the musty smells took my breath away and played havoc with my asthma. The room was what you would expect but again the smell was vile, it did improve after having the balcony doors for 3 hours but made the room freezing cold. In a attempt to make the room look more welcoming it looks like it has been painted by a 12 year old. Only positive was the shower but the bathroom stunk. Beds were ok but blanket on top was old and worn out. Staff member upon leaving was at least polite. No I don’t recommend and would never go back.
Stayed 1 night in Jul 2024

8/10 Good

Jeff

All right
Stayed 1 night in Jul 2024

10/10 Excellent

Yanhao

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good river view
Stayed 1 night in Jul 2024

4/10 Poor

Daniel

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Joanne

Liked: Staff & service
Great for what is needed
Stayed 3 nights in Jul 2024

8/10 Good

Jan

Business traveller
Liked: Cleanliness, staff & service, amenities
Spacious room
Stayed 1 night in Jul 2024

6/10 Okay

Paul

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
It was comfortable for what we needed but reception staff not very pleasant.
Stayed 1 night in Jul 2024

4/10 Poor

Kerry

Disliked: Staff & service, property conditions & facilities
Staff too busy on phone on check in and didn’t speak just put papers in front of you
Stayed 1 night in Jul 2024

6/10 Okay

Esterey

Ok
Stayed 1 night in Jul 2024

6/10 Okay

Michael

Business traveller
Disliked: Amenities, property conditions & facilities
Old dingy & tired
Stayed 1 night in Jul 2024

6/10 Okay

Trevor

Business traveller
Disliked: Property conditions & facilities
No dining room or bar no phone service in-house to reception it more of a backpacking lodge than a hotel
Stayed 5 nights in Jul 2024