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Hotel Helzear Etoile

4.0 star property

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Photo gallery for Hotel Helzear Etoile

Exterior
Front of property
Grande Suite 1 Chambre
Reception
Grande Suite 1 Chambre

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Room service
  • Housekeeping
  • Breakfast available
  • Laundry
  • Air conditioning

Explore the area

Map
12 rue Christophe Colomb, Paris, 75008
  • Champs-Élysées
    ‪5 min walk‬
  • Arc de Triomphe
    ‪8 min walk‬
  • Eiffel Tower
    ‪5 min drive‬
  • Paris (CDG-Roissy-Charles de Gaulle)
    ‪48 min drive‬

Room options

View all photos for 2 chambres communicantes

Premium bedding, minibar, in-room safe, soundproofing

2 chambres communicantes

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grande Suite 1 Chambre

Grande Suite 1 Chambre

Grande Suite 1 Chambre

  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite 1 Chambre Duplex

Suite 1 Chambre Duplex

Suite 1 Chambre Duplex

  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms

Premium bedding, minibar, in-room safe, soundproofing

Apartment, 2 Bedrooms

  • 40 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Grande Suite 1 Chambre

Grande Suite 1 Chambre

Grande Suite 1 Chambre

  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Bedroom

Superior Room, 1 Bedroom

Superior Room, 1 Bedroom

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Premium bedding, minibar, in-room safe, soundproofing

Suite, 1 Bedroom

  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Premium bedding, Select Comfort beds, minibar, in-room safe

Hôtel Helzear Champs Elysées

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
4.1 out of 5, Very good, (728)
The price is €286
for 1 room
includes taxes & fees
29 Mar - 30 Mar
Hôtel Helzear Champs Elysées

About this property

Hotel Helzear Etoile

Hotel with a 24-hour front desk, a short walk to Champs-Élysées
Self parking, concierge services, and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and free newspapers are onsite.
Hotel Helzear Etoile offers 29 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 101-cm plasma televisions come with satellite channels. Accommodations at this 4-star hotel have kitchenettes with stovetops, microwaves, cookware/dishes/utensils, and espresso makers. Bathrooms include bathtubs or showers, slippers, designer toiletries, and complimentary toiletries.

This Paris hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Hotel Helzear Etoile, you're just a quick walk from Champs-Élysées. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
  • Free WiFi
  • Cooked-to-order breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes bike rentals
  • Just a 5-minute walk from Champs-Élysées and 8 minutes by foot from Arc de Triomphe
  • Airport and train station pick-up shuttle service available for a fee
As a guest of Hotel Helzear Etoile, you'll find a terrace, multilingual staff, and tour/ticket assistance. WiFi is free in public spaces. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. Hotel Helzear Etoile also features concierge services, complimentary newspapers in the lobby, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Paris hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:30 AM to 11 AM and on weekends from 8 AM to 11 AM.
Room service (during limited hours) is available.

Languages

Arabic, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • 24-hour train station pick-up shuttle (surcharge)
  • Train station shuttle on request
  • Parking on site (EUR 35 per day; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:30 AM to 11 AM on weekdays and 8 AM to 11 AM on weekends; EUR 18 for adults and EUR 18 for children

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Children's games
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 101-cm plasma TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Hob
  • Kitchenette
  • Limited room service
  • Microwave
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 90

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: EUR 200 per stay
  • A tax is imposed by the city: EUR 8.45 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately EUR 18 for adults and EUR 18 for children
  • Airport shuttle fee: EUR 90 per vehicle (one-way, maximum occupancy 7)
  • Self parking fee: EUR 35 per day (in/out privileges)
  • Late check-out fee: EUR 90 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a security system
This property is professionally cleaned
Hotel Helzear Etoile offers transfers from the train station (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Suites Hotel Helzear Etoile Paris
Suites Hotel Helzear Etoile
Suites Helzear Etoile Paris
Suites Helzear Etoile
Hotel Helzear Etoile
Hotel Helzear Etoile Paris
Suites et Hotel Helzear Etoile
Hotel Helzear Etoile Aparthotel
Hotel Helzear Etoile Aparthotel Paris

Hotel Helzear Etoile Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 134 out of 260 reviews
Rating 8 - Good. 74 out of 260 reviews
Rating 6 - Okay. 30 out of 260 reviews
Rating 4 - Poor. 10 out of 260 reviews
Rating 2 - Terrible. 12 out of 260 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Justin, Bassendean

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

maria c

Liked: Cleanliness, property conditions & facilities
Concierge staff were exceptionally courteous, informative, helpful, and professional - looking!
Stayed 4 nights in Nov 2024

10/10 Excellent

Carlos

Liked: Cleanliness
Slim and Fabienne were great!!!
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Linda

Liked: Cleanliness, property conditions & facilities
With kitchen appliances, it’s enough narrow space for skinny people, it’s cleaned, walk able to Arc de Triomphe and Metro Station
Stayed 4 nights in Sep 2024

10/10 Excellent

Karim

Business traveller
Liked: Cleanliness, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Carmel

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Sep 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Great location. But no as the picture.
I do like the place. Location excellent. The only think that I don’t like is that I book a room with two floors it show a lot of space. And when I got there they gave me first floor with a lot of humidity on the walls. They change the room to a tiny room. I didn’t get the room with two floors as I booked Also they offer airport pick up. But is not free.
Stayed 3 nights in Oct 2024

10/10 Excellent

hakki

Liked: Cleanliness, amenities, property conditions & facilities
Only one think ,back of the hotel kindergarten. Kids makin crayz noise
Stayed 5 nights in Sep 2024

6/10 Okay

Michal

Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

khatiyma

Stayed 3 nights in Aug 2024

10/10 Excellent

Sabrina

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very great place to stay, kind staff, central location great room and walking distance to Champs-Élysées and the Arc de Triomphe
Stayed 5 nights in Aug 2024

8/10 Good

Sharon

Travelled with group
Liked: Cleanliness, room comfort
Pretty good!
Location is amazing, hotel is really lovely, clean and well maintained. Staff very helpful. But the room was tiny with no room to move around when the couch bed was pulled out and there was a school next door so it was very very loud for hours early in the morning with loads of kids outside playing.
Stayed 1 night in Jun 2024

10/10 Excellent

Sergio

Stayed 3 nights in Jul 2024

10/10 Excellent

Essie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We liked the location, staff, room, and the overall experience.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jessica

Stayed 2 nights in Mar 2024

6/10 Okay

samer

Stayed 3 nights in Jan 2024

8/10 Good

Andra

Liked: Cleanliness, property conditions & facilities

10/10 Excellent

MARK

Travelled with family
Liked: Cleanliness, room comfort
Great location, nice and clean, comfortable bed
Stayed 4 nights in Apr 2023

2/10 Terrible

Lisa

Travelled with family, Travelled with family and small children
Disliked: Amenities, property conditions & facilities
This was the worst hotel experience of my life! Do not stay here. I reserved a “two bedroom suite” and the pictures I saw on the website (as well as the price) were reflective of what appeared to be a two bedroom suite. When I arrived at the property, I was charged in full for the five nights I reserved and taken up to the “two bedroom suite”. It was not a two-bedroom suite at all. It was two tiny hotel rooms adjoined by a door in the middle. Again, not reflective of the pictures that are shared on the Expedia website. Immediately I went downstairs and told them there was some sort of mistake and articulated my displeasure. They agreed that the pictures on the Expedia website were misleading but said there was nothing they could do and that I had to contact Expedia. At this point, I had already paid for the hotel in full ($4700 CAD!!) and they were refusing to refund me. I left the hotel (and found a more suitable one) and contacted Expedia for them to tell me that it was up to the hotel to refund me, not Expedia. I am yet to be refunded the $4700 that they charged me for a very misleading hotel room, not to mention I had to pay for another hotel room. The staff was not helpful and quite rude when trying to sort through this issue as was the Expedia representative. I have since escalated this issue to Expedia mgmt. and hoping to get some sort of response and refund. PROCEED WITH CAUTION!!
Stayed 5 nights in Mar 2023

10/10 Excellent

tim

Liked: Property conditions & facilities
Location was great and property was nice
Stayed 3 nights in Mar 2023

8/10 Good

Sol

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jan 2023

2/10 Terrible

Keith

Travelled with family
Disliked: Amenities
We do not recommend. Firstly, we were not permitted to check-in earlier than 3pm even though we understood a room of the type we had booked to be available. Our overall experience was determined by the room we were allocated. The ground floor and front of the building were extremely noisy through the day and night. Street level passers by literally just oustide the bedroom window could be heard clearly, and were able to look into the room unless the curtains were drawn. Inside the building the noise from other guests in the ground floor reception area and the hallway was overwhelming. We requested another room but were told none other was available for the duration of our stay. It would be hard to believe that this challenge had not been raised before with the hotel management. We have stayed in Paris many times before happily at other hotels. This experience was poor.

10/10 Excellent

OMRAN

Travelled with family
Liked: Cleanliness, room comfort
Nice hotel and location
Very nice hotel excellent staff and very clean.
Stayed 5 nights in Oct 2022

6/10 Okay

Ashlee

Disliked: Cleanliness
Mehh
The room was quite dirty, Wi-Fi never really worked despite taking with the front desk multiple times and had to pay extra data charges on our phones from the Wi-Fi not working.
Stayed 2 nights in Sep 2022