Mercure Paris Arc de Triomphe Etoile

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Paris Arc de Triomphe Etoile

Exterior
Minibar, in-room safe, desk, soundproofing
Property entrance
Exterior
View from property

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry

Explore the area

Map
27 Avenue des Ternes, Paris, Paris, 75017
  • Rue du Faubourg Saint-Honore
    2 min walk
  • Champs-Élysées
    9 min walk
  • Boulevard Haussmann
    11 min walk
  • Paris (CDG-Roissy-Charles de Gaulle)
    36 min drive

Room options

Superior Room, 1 Double Bed

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Room, 2 Single Beds

  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

Privilege, Room, 1 Double Bed

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Mercure Paris Arc de Triomphe Etoile

Hotel with a 24-hour front desk, near Place Charles de Gaulle
A snack bar/deli, coffee/tea in a common area, and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite. Housekeeping is available on request.
Mercure Paris Arc de Triomphe Etoile offers 54 accommodations with minibars and laptop-compatible safes. 49-inch LCD televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Refrigerators, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the room service at Mercure Paris Arc de Triomphe Etoile. During your stay, you're just a quick walk from Champs-Élysées. Free WiFi in public areas, a snack bar/deli, and breakfast (surcharge) are available.
  • Free WiFi
  • To-go breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Within a 15-minute walk of Palais des Congrès de Paris and Place Charles de Gaulle
  • Cats and dogs welcome for a fee
There's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. A library, a vending machine, and multilingual staff are also featured at the business-friendly Mercure Paris Arc de Triomphe Etoile.

This 4-star Paris hotel is smoke free.

For a fee, guests can enjoy to-go breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 11:00 AM.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Electric car charging station on site

Food and drink

  • To-go breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends: EUR 20 per person
  • Room service available
  • Coffee/tea in a common area

Family friendly

  • Laundry facilities
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Step-free path to entrance
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Dressing gowns
  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 49-inch LCD TV
  • TV/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Fridge

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Slippers
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 50

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 18 and up; COVID-19 vaccination requirement applies to all guests aged 18 and up; guests providing vaccine record must have received complete vaccination at least 7 days prior to check-in
Breakfast and evening meals are available via room service only.

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per day
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 1 year old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 8.45 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately EUR 20 per person
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: EUR 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 1 year old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Etoile
Mercure Etoile Hotel
Mercure Etoile Hotel Paris Arc Triomphe
Mercure Paris Arc Triomphe
Mercure Paris Arc Triomphe Etoile
Mercure Paris Arc Triomphe Etoile Hotel
Mercure Arc Triomphe Etoile Hotel
Mercure Arc Triomphe Etoile
Mercure Paris Arc De Triomphe Etoile Hotel Paris
Mercure Paris Arc de Triomphe Etoile Hotel
Mercure Paris Arc de Triomphe Etoile Paris
Mercure Paris Arc de Triomphe Etoile Hotel Paris

Mercure Paris Arc de Triomphe Etoile Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 36 out of 80 reviews" "
Rating 8 - Good. 27 out of 80 reviews" "
Rating 6 - Okay. 11 out of 80 reviews" "
Rating 4 - Poor. 4 out of 80 reviews" "
Rating 2 - Terrible. 2 out of 80 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos

Stayed 1 night in Aug 2024

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Alex Maghakian, Warrington

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Apr 2024

8/10 Good

BADR

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

8/10 Good

Olga

Liked: Staff & service, property conditions & facilities, room comfort
The cleanliness not top notch
It was a great experience. However the housekeepers seem to cut corners. For instance the soap holder in the shower was dirty my entire stay (10 days). I never used it. The side of the floor close to the window remained dusty. On the day I checked-in the towels didn’t look fresh they had multiple stains unfortunately I found it out after my shower. I gave it the benefits of the doubt thinking that at least they’ve been washed but later in the week, my used towels were folded and put back on the shelf like in lieu of new ones. Mind you they were on the floor. Other than that the staff was really nice. The location is great . Everything you might need is at walking distance.
Stayed 9 nights in Jul 2023

10/10 Excellent

Phyllis

Stayed 5 nights in Jun 2023

8/10 Good

Benigno

Liked: Property conditions & facilities, room comfort
Hotel is good, clean and organized
Stayed 2 nights in May 2023

8/10 Good

Shaul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2023

8/10 Good

Thomas, Royston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location in walking distance to various metro lines. Staff were so friendly and helpful.
Stayed 2 nights in Mar 2023

10/10 Excellent

Samih

Stayed 2 nights in Nov 2022

2/10 Terrible

Fazal

Stayed 2 nights in Apr 2022

10/10 Excellent

Elena

Stayed 1 night in Apr 2022

8/10 Good

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
i like the location of the hotel. it is also clean.
Stayed 3 nights in Dec 2021

8/10 Good

Suresh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

FABIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

8/10 Good

Amy, Houston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it's a lovely and clean space, downside is that it's very small
Stayed 3 nights in Feb 2020

6/10 Okay

Maria E

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2020

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Dec 2019

8/10 Good

Verified traveller

Stayed 2 nights in Oct 2019

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

martajae, Madrid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel although rooms are a bit small. The location is great.
Stayed 3 nights in Oct 2019

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities
Had to use the bath robe to mop the dirt up off the floor. Say they recommend deliveroo for food as they only serve breakfast but then make you come down and get it after saying they let the drivers come up. No Iron was available when I requested one so had to steam up the bathroom to get rid of the creases in my clothes
Stayed 3 nights in Sep 2019

10/10 Excellent

eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location
the lift might need modification
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

6/10 Okay

melanie

Disliked: Cleanliness, staff & service
Good location, good business hotel but basic
Unfortunately the shower was dirty, my towels were dirty, and when I asked for new towels I had to wait until the morning which was unfortunate. The amenities were decent, and the staff very friendly. Breakfast was overly expensive for what it was. The room otherwise spacious and clean Good location
Stayed 2 nights in Jun 2019